TV One MAGENTA Pathfinder 800 Series User manual

QSG-MG-KVM-83x-V1.00
Nov 2019
Pathfinder 800 series
MG-KVM-831
MG-KVM-832
Quick Start Guide V1.00

In this guide
Hardware recommendations ........................................................................................... 2
Multi-mode optical fiber............................................................................................... 2
Single-mode optical fiber ............................................................................................. 2
CAT 7 cables ................................................................................................................... 3
DisplayPort cables......................................................................................................... 3
HDMI to DisplayPort adapters..................................................................................... 3
Network switches .......................................................................................................... 4
System requirements for Pathfinder Control................................................................. 4
About your Pathfinder 800 series device........................................................................ 4
Fitting or replacing the SFP module................................................................................. 7
Installing single and multiple endpoints ......................................................................... 8
Extending a single PC.................................................................................................... 8
Connecting to multiple endpoints............................................................................... 8
Quick start........................................................................................................................... 9
Connecting your hardware ........................................................................................10
Setting up your system in Pathfinder Control .........................................................11
To set up your system in Pathfinder Control ......................................................11
Updating your firmware .............................................................................................13
Connecting encoders and decoders in Pathfinder Control....................................14
Next steps ....................................................................................................................14
Using the on-screen display ...........................................................................................15
Opening the on-screen display..................................................................................15
Navigating in the on-screen display..........................................................................15
Closing the on-screen display....................................................................................15
Logging in .....................................................................................................................15
The Home menu..........................................................................................................16
Connecting, disconnecting, and switching encoders ..............................................17
Connecting directly to an encoder with a point-to-point connection ...................17

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Thanks for buying this Magenta Pathfinder device. Pathfinder series
provide a scalable, zero latency, KVM (Keyboard, Video, Mouse, and
USB 2.0) extension and switching solution. Capable of over 3000
high-quality endpoints in a single system, Pathfinder is the perfect
solution for mission critical control and collaboration including
medical, broadcast, and control room operations.
Pathfinder devices come with a choice of Small Form-factor
Pluggable (SFP) transceivers. Choose from single-mode optical fiber,
multi-mode optical fiber, or RJ45 Ethernet for a fully flexible
experience.
Features
Some features are only available in Pathfinder networks that
include 500 and 800 series devices.
▪KVM matrixing solution with over 3000 endpoints
▪Use either Ethernet or fiber optic cable for KVM, USB, and video
▪Up to 4K @60 Hz video
▪Mix-and-match HD and 4K endpoints
▪Zero latency performance
▪Point-to-point extension up to 20 km (12 miles)
▪Mix copper and fiber cables for maximum flexibility in your
system design
▪Plug'n'play installation over IP
▪Monitor up to 4 PCs from a single 4K monitor, keyboard, and
mouse with WindowView
▪Extend PC desktop to dual displays over single cable
▪Work across multiple PCs seamlessly with Cross-Click
▪Local monitor loop out

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Hardware recommendations
At tvONE, we design our products to the highest quality standards.
To get the best results from our products, we recommend that you
use the best quality connectors, cables, and adapters. Consider the
points below when you choose accessories and position
equipment.
▪For best results with HDMI/DVI, use cables under 15 m long, or
shorter if you use connection adapters. If you need to place your
products more than 15 m apart, use a signal extender.
▪See our range of signal extenders at tvone.com/signal-extension-
systems.
▪For best results with HDMI, use High Speed or Premium High-
Speed HDMI cables.
▪In industrial environments, use shielded Ethernet cables for
signal extension systems.
▪Shielded Ethernet cables are often marked F/UTP or FTP. Use
shielded Cat 6 cables with HDBaseT input and output modules
and Streaming media and 4K playback input modules.
Multi-mode optical fiber
▪Maximum length 800 m (1640 feet).
▪Duplex Multimode 50/125μ (OM2).
▪LC connector 850 nm.
Single-mode optical fiber
▪Maximum length 20 km (12.43 miles).
▪Duplex single-mode.
▪LC connector 310 nm TX -1550 nm RX.

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CAT 7 cables
▪The pins are connected 1:1. Caution: the cable pairs must be
twisted to EIA/TIA- 568A (rare) or EIA/TIA-568 B (common) pairs.
Erroneous assignments cannot be found with a simple cable
tester.
▪The pins for the green pair of wires are not adjacent to one
other.
▪The cable must at the very least meet the CAT 7 specifications
and be suitable for 10 Gigabit transmission.
▪The cable should meet one of the following standards: Class D
ISO/IEC 11801:2002 or EN 50173-1:2002. Schema EIA/TIA-568 B.
▪Only use shielded installation cable with min. cross section of 24
AWG throughout the length.
▪The shield should be contiguous and connected to both ends. A
shielded patch cable is allowed for connection to the device.
Schema EIA/TIA-568 B.
DisplayPort cables
▪Maximum length 1.8 m (5.9 feet).
HDMI to DisplayPort adapters
Some TVs require their HDMI UHD Color feature enabled to work
correctly with adapters.

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Network switches
Your Pathfinder network requires its own dedicated network. As
Pathfinder uses multicast, you must place it on its own VLAN or
dedicated switches.
The network switch must fulfil the following specifications:
▪The Pathfinder 800 series requires a 10 Gigabit switch, with true
port-to-port transfer rates of 1 Gigabit/second.
▪Network switches must support IGMP snooping and IGMP
snooping must be switched on.
System requirements for Pathfinder Control
▪Windows 7 (32bit/64bit) or higher
▪1 GB RAM
▪50 MB free storage
▪1 Gbit dedicated network interface
About your Pathfinder 800 series device
The Pathfinder 800 series includes a DVI encoder and decoder,
capable of extending a 1080p signal up to 20 km (12 miles).

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MG-KVM-831 encoder rear panel
Audio in from PC. Connect to the PC with
3.5 mm jack.
Audio out to PC. Connect to the PC with 3.5 mm
jack.
RS232
Connect to a control device with Ethernet cable.
Power on and off.
Grounding screw. Connect to electrical ground.
90-240VAC
Connect to electrical outlet.
USB 2.0
Connect to USB port of PC.
LAN
Currently disabled.
DP IN
DisplayPort in.
Connect to the PC you want to control.
DP OUT 1
DP OUT 2
DisplayPort out. Connect to monitors.
RED. POWER
12VDC
Redundant power.
Connect to 12 V power supply.
KVM-LINK
Depending on your SFP, connect to one of the
following:
▪Single-mode optical fiber cable
▪Multi-mode optical fiber cable
▪Ethernet cable

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MG-KVM-832 decoder rear panel
Audio in from microphone or other audio device.
Connect to audio device with a 3.5 mm jack.
Audio out to speakers or other audio device.
Connect to audio device with a 3.5 mm jack.
RS232
Connect to a control device with Ethernet cable.
Power on and off.
Grounding screw.
Connect to electrical ground.
90-240VAC
Connect to electrical outlet.
USB 2.0
Connect to keyboard, mouse, or other USB
device.
LAN
Currently disabled.
DP OUT 1
DP OUT 2
DisplayPort out. Connect to monitors.
RED. POWER
12VDC
Redundant power.
Connect to 12 V power supply.
KVM-LINK
Depending on your SFP, connect to one of the
following:
▪Single-mode optical fiber cable
▪Multi-mode optical fiber cable
▪Ethernet cable

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Fitting or replacing the SFP module
Only use SFP modules from, or recommended by, tvONE.
1. Remove the black dust protector from the SFP module.
2. Pull the metal latch of the SFP module forwards until it is at a
right angle.
3. Insert or replace the SFP module.
4. Push the metal latch back into position.

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Installing single and multiple endpoints
You can use your Pathfinder 800 series devices to extend a single
PC, or you can use a 10G network switch to connect multiple
endpoints.
Extending a single PC
Connecting to multiple endpoints

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Quick start

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If you’re setting up a network with multiple endpoints, for best
results connect just a few Pathfinder devices at a time, and then
add them to Pathfinder Control and update the firmware before
you move on to the next set. This makes it much easier to find,
name, and connect your devices.
Connecting your hardware
1. Connect the 90-240VAC port of the encoder and decoder to
electrical outlets.
2. Connect the USB port on your PC to the USB 2.0 port of the
encoder.
3. Connect a USB keyboard and mouse to the decoder.
4. Connect the PC video output to the DP IN port of the encoder.
5. Connect the encoder and the decoder with fiber optical or
Ethernet cable.
Or
Connect all endpoints to a network switch. Ensure that all
connections have a bandwidth of 10 Gbit/sec minimum.
For video sharing the network switch must support IGMP
snooping, and IGMP snooping must be switched on.
6. Connect the remote monitor or monitors to the decoder with a
DisplayPort cable.
7. OPTIONAL: use a 3.5 mm jack to connect the port of the
encoder to a speaker, or to the mic port of your PC. Connect
the port of the encoder to the headphone port of your PC.
8. OPTIONAL: use a 3.5 mm jack to connect the port of the
decoder to a speaker. Connect the port to a microphone.

PDF-MG-KVM-83x-V1.00 11
9. Switch on your PC and monitors.
10. If you’re using a network switch, connect the power supply to
an electrical outlet.
11. Switch on the encoder and decoder.
Your Pathfinder devices start.
Setting up your system in Pathfinder Control
Use Pathfinder Control to set up your system and upgrade your
firmware.
To set up your system in Pathfinder Control
1. Install Pathfinder Control on a dedicated PC connected to the
Pathfinder network.
Download Pathfinder Control from tvone.com/softwares.
2. Open Pathfinder Control and log in as an administrator. The
default username is admin, and the default password is
admin.
If your Pathfinder network includes a network switch,
Pathfinder Control must run on your Pathfinder network at
all times. You don’t have to be logged in.
This task is for administrators.

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3. Select General Settings.
4. Make sure Enable extender automatic add is selected. If it
isn’t, select it, then save. Pathfinder Control closes. Open it
again.
5. Select Search for new Extenders.
6. Select Endpoints > Extender Settings.
7. Double-click each extender and give it a name.

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Updating your firmware
1. Download the latest firmware from tvone.com/softwares.
2. In Pathfinder Control, select System > Update Management.
3. In UPDATE SETTINGS, select and navigate to the firmware
file you downloaded in step 1.
The firmware .bmp file appears under MG-KVM-800 Firmware.
4. Select (Un)Mark All to select all the devices on your network.
5. Select Send and Update Firmware.
Your devices update. When the firmware update is complete,
Finished! appears under Alerts.
If Error! Try again! appears, select the device or devices that
did not update, and select Send and Update Firmware.
You can now add your next batch of devices. Start again from To set
up your system in Pathfinder Control on page 11.

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Connecting encoders and decoders in Pathfinder Control
This task is for systems with multiple endpoints only. If you’re only
extending a single PC, skip this task and go to Using the on-screen
display on page 15.
1. Select Layout > List.
2. For the devices you want to connect, select the box in the Grid
column. If you don’t want to connect a device right now, clear the
box in the Grid column.
3. Select Layout > Grid.
4. From Decoders, select a decoder. When the decoder turns green,
select an encoder from Encoders. When the two devices are
connected, they turn blue.
Next steps
Congratulations, your basic network is set up. You can now log on
to and use your Pathfinder network with just the on-screen display.
Read on for information about how users can log on to a PC and
connect to an encoder.
You can also set up more sophisticated features in Pathfinder
Control, such as device groups, Cross-Click, and WindowView.
Read more about setting up extra features in the Pathfinder
Control User Guide. There’s a link at the back of this guide.

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Using the on-screen display
Opening the on-screen display
To open the on-screen display (OSD), press Scroll Lock (ScrLk)
quickly five times.
If your keyboard doesn’t have a Scroll Lock key, open the
on-screen keyboard.
Select Start > Settings > Ease of Access > Keyboard.
Navigating in the on-screen display
Use the arrow keys to navigate. Use Enter to select, or press the key
corresponding to the selection you want, as shown in the menu.
Closing the on-screen display
▪Press Esc.
Logging in
The on-screen display of Pathfinder 800 series devices does not
include a dedicated login menu. Instead, the network prompts you
to log in when needed.

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The Home menu
The Home menu includes a list of sub menus.
S
System status
screen
View the status of your system and
connection
F
Features
menu
Manage the features of your Pathfinder
network
L
Switching List
Connect to an encoder on your Pathfinder
network
U
Update
We recommend you update your
firmware with Pathfinder Control
G
Settings menu
Manage the settings of your Pathfinder
network
A
About this
device
View information about this Pathfinder
device

PDF-MG-KVM-83x-V1.00 17
Connecting, disconnecting, and switching encoders
You can quickly connect, disconnect, and switch between encoders.
If you’re viewing multiple PCs with WindowView, first move your
mouse pointer to the area of your monitor where you want to make
a change.
Connect, disconnect, and switch encoders in the Switching List
menu. In the Home menu, press L.
▪To connect or switch to an encoder, use the arrow keys to
navigate to the encoder you want, and press Enter.
▪To disconnect from an encoder, use the arrow keys to navigate
to the encoder you want to disconnect from, and press D.
Connecting directly to an encoder with a point-to-point
connection
If your decoder and encoder are linked directly, instead of through
a network switch, you can open a point-to-point connection.
In the Home menu, press F > P.

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Get more help
For more information, download our user guides at
help.tvone.com/products/mg/mg-kvm
Contact us
tvone.com
inf[email protected]
Support NCSA: [email protected]
Support EMEA: [email protected]
Support Asia: [email protected]
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