TVS PT262 User manual

POS Terminal
Model - PT262
PT262 - User Manual
TVS Electronics Limited

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Thanks for purchasing TVS PT-262 POS Terminal. This is a powerful, easy-to-use high-quality piece of commercial equipment. It can
work independently and also work with other peripherals like Bar code scanner or weighing scale. PT262 Also supports bi-directional data
communications when connected to a computer. It can improve efficiency in both data entry and recording of transaction when connected
to computer. This manual helps you to understand, program and operate PT262 We request you to go through this manual familiarize
yourself with the machine's operation and use.
PRECAUTIONS
Follow these precautions to prevent any damage to the unit and against potential hazards like electric shock.
1. Remove protective devices before installation. Preserve unused accessories, CD and packing materials for future
use.
2. While installing this ECR, please plug the register into a grounded outlet. And keep the wires and electrical outlet
in the dry place.
3. For a complete electrical disconnection, switch off and remove plug from mains. Be very careful for the manual
cutter mounted on the printer cover when removing and replacing the cover, so as not to hurt you.
4. Install the cash register in a location not subject to direct sunlight, unusual temperature changes, high humidity, or
splashing water.
5. Never alter or add to the mechanical or electrical design of the ECR. Unauthorized alterations might create a
safety hazard. Also, any design changes or additions will void the manufacturer‘s warranty.
6. Never operate the cash register with wet hands. Water can cause internal component failure.
7. Clean the cash register with a dry, soft cloth. Never use volatile liquid, such as benzene or thinner. Chemicals can
discolor or damage the cabinet.
8. The cash register has two types of turning off. One is hard turning off using power switch located at rear side.
With this type, the standby power supply of main board supplies only for RAM, which stores the sales data. This
can prevent stored data from losing. The other is soft turning off (i.e. press key [CLERK] to switch to off mode).
There is nearly no power consumption. We suggest that you‘d better select soft turning off (press key [ ] to
wake it up).
9. This cash register is an energy-saving machine. If AC is lost, after 30 minutes idles, ECR enters sleeping mode.
The switch on back panel is used for long-term storage or special maintenance. In daily usage, operator should use
soft switch on keyboard instead of turning on/off this switch. In case the switch in back panel need to be used,
make sure before it is turned on again, it should be turned off for at least 4 minutes.
10. If there are register malfunctions, call your local dealer for service –do not repair the ECR yourself.
11. Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type
recommended by the manufacturer.
12. This cash register has embedded battery. You can use it without other power supply. But you had better operate
with charging if possible. It does no damage to the battery because of the embedded circuit protection.
13. This model of cash register has two battery voltage warning classes. The first warning class occurs when battery
voltage is below 6.0v, and ‗low B‘which means low battery voltage will be displayed. The cash register beeps
every 5 seconds when it is idle in the first warning class. The second warning class occurs when the battery
voltage is below 5.8v, and ‗low A‘displayed. The cash register is out of work and immediate charge needed.
Otherwise, using life of battery will be shortened and the stored data in the memory will lose most probably after a
long time.
14. The battery will discharge very slowly when not in use. Charge the battery twice a year when you do not use it and
do charge for 6 hours each time.
15. All pictures in this user manual are for reference only. Please subject to the available products.

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CONTENTS
1BASIC FEATURES ..................................................................................................................................................1
1.1 General Descriptions...........................................................................................................................................1
1.2 Technical Specifications......................................................................................................................................1
1.3 Dimension...........................................................................................................................................................2
1.4 Power Switch and Interface ................................................................................................................................2
2ACCESSORIES ........................................................................................................................................................3
3PAPER INSTALLATION.........................................................................................................................................4
4BATTERY REPLACEMENT..................................................................................................................................5
5KEYBOARD LAYOUT............................................................................................................................................7
5.1 Keyboard Layout.................................................................................................................................................7
5.2 Function Keys Description..................................................................................................................................7
6OPERATIONS MODE SELECTION...................................................................................................................10
7LOGINAND LOGOUT SYSTEM........................................................................................................................11
7.1 Manager Login..................................................................................................................................................11
7.2 Clerk Login and Logout....................................................................................................................................11
8HOW TO INPUT CHARACTER..........................................................................................................................13
9SALES OPERATIONS...........................................................................................................................................14
9.1 Display System Message ..................................................................................................................................14
9.2 Receipt Samples................................................................................................................................................14
9.3 Quick Set PLU..................................................................................................................................................15
9.4 Quick Set Department.......................................................................................................................................16
9.5 PLU Sales..........................................................................................................................................................17
9.6 Sell Oil..............................................................................................................................................................17
9.7 [TOTAL PRICE] Key Operation.......................................................................................................................18
9.8 Department Sales ..............................................................................................................................................18
9.9 Discount Operation...........................................................................................................................................19
9.10 [VOID] Key Operation .....................................................................................................................................21
9.11 [EC] Key Operation..........................................................................................................................................21
9.12 [A.VOID] Key Operation .................................................................................................................................22
9.13 Receive On Account Operation.........................................................................................................................22
9.14 Paid Outside Operation.....................................................................................................................................22
9.15 Cash Transaction...............................................................................................................................................22
9.16 Transaction with Preset Payment......................................................................................................................23
9.17 Store Operation.................................................................................................................................................23
9.18 Commodity Return............................................................................................................................................24
9.19 Member Card Transaction.................................................................................................................................25
9.20 Promoter Operation...........................................................................................................................................25
9.21 Calculator Operation.........................................................................................................................................25
10 OTHER FUNCTION..............................................................................................................................................26
10.1 Donot Print Sale REC.......................................................................................................................................26
10.2 Set Head Message.............................................................................................................................................26
10.3 Set Tail Message ...............................................................................................................................................26

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10.4 Tax Head Line and Tax Tail Line......................................................................................................................27
10.5 Price Inquire......................................................................................................................................................27
10.6 Date and Time Set.............................................................................................................................................27
10.7 Redefine No......................................................................................................................................................28
10.8 Redefine Z1 No.................................................................................................................................................28
10.9 U Disk R/W Data..............................................................................................................................................29
11 X/Z REPORT MODE.............................................................................................................................................30
11.1 Introduction.......................................................................................................................................................30
11.2 Report Table......................................................................................................................................................30
11.3 Daily Report......................................................................................................................................................31
11.4 Tax Term Report ...............................................................................................................................................32
11.5 PLU Report.......................................................................................................................................................32
11.6 Department Report............................................................................................................................................33
11.7 Time Report ......................................................................................................................................................33
11.8 Stock Report and Stock Warning Report...........................................................................................................34
11.9 X Prom. Report.................................................................................................................................................35
11.10 X Prom. Commission Report............................................................................................................................35
11.11 RTN Report.......................................................................................................................................................35
11.12 Cash In Drawer .................................................................................................................................................36
11.13 Clerk Daily Report............................................................................................................................................36
11.14 Prn Term Report................................................................................................................................................37
11.15 Z Term Daily Report.........................................................................................................................................38
11.16 Monthly Report.................................................................................................................................................38
12 FUNCTIONS IN SYSTEM SET MODE ..............................................................................................................39
12.1 Change to Training Mode/Change to User Mode Setting.................................................................................39
12.2 Change to Tax Mode.........................................................................................................................................40
12.3 Machine No. Program.......................................................................................................................................40
12.4 Set Clerk............................................................................................................................................................40
12.5 Set Promoter......................................................................................................................................................41
12.6 Option of Data Upload......................................................................................................................................41
12.7 Clear Sales Data................................................................................................................................................41
12.7.1 Set the Sales Data Which Will Be Cleared................................................................................................41
12.7.2 Clear Sales Data........................................................................................................................................42
12.7.3 Erase ECR Data ........................................................................................................................................42
12.8 Set Local Currency Symbol..............................................................................................................................42
12.9 Set Receipt Type ...............................................................................................................................................42
12.10 Date and Time Set.............................................................................................................................................42
12.10.1 Set Date.....................................................................................................................................................42
12.10.2 Time Set....................................................................................................................................................43
12.11 Set Alarm Point for Time Difference ................................................................................................................43
12.12 External Device Set...........................................................................................................................................43
12.12.1 RS232 Device Set .....................................................................................................................................43
12.12.2 Set Scale Type...........................................................................................................................................43
12.12.3 Set Receipt Printer ....................................................................................................................................43
12.13 Fiscal Set...........................................................................................................................................................44

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12.13.1 Tax Rate ....................................................................................................................................................44
12.13.2 Tax Head Line and Tax Tail Line..............................................................................................................44
12.13.3 Price Including Tax?..................................................................................................................................45
12.13.4 Print Report in Spite of Zero Tax? ............................................................................................................45
12.13.5 Printing Option..........................................................................................................................................45
12.13.6 Print Tax on Receipt?................................................................................................................................45
13 SETTING IN SET MODE......................................................................................................................................46
13.1 Basic Set............................................................................................................................................................46
13.1.1 Department Set..........................................................................................................................................46
13.1.2 PLU Set.....................................................................................................................................................47
13.1.3 Delete PLU................................................................................................................................................48
13.1.4 Clear All PLU Data...................................................................................................................................48
13.1.5 PLU Stock.................................................................................................................................................48
13.2 Clerk Operation.................................................................................................................................................49
13.3 Discount Set......................................................................................................................................................50
13.3.1 Surcharge Rate..........................................................................................................................................50
13.3.2 Discount Rate............................................................................................................................................50
13.3.3 PLU Manual Discount?.............................................................................................................................50
13.3.4 Subtotal Discount?....................................................................................................................................50
13.3.5 Sale after SUBT Discount?.......................................................................................................................50
13.3.6 Even PLU Discount?.................................................................................................................................51
13.4 Payment.............................................................................................................................................................51
13.4.1 Payment.....................................................................................................................................................51
13.4.2 Cash Out When Card Payment?................................................................................................................51
13.4.3 OnlyAllow Cash Payment In Returning?.................................................................................................52
13.4.4 Normal SaleAllow Cash Payments?.........................................................................................................52
13.5 Security Set.......................................................................................................................................................52
13.5.1 Manager and Password Set.......................................................................................................................52
13.5.2 All Void Need PSW?.................................................................................................................................53
13.5.3 E/C Need PSW?........................................................................................................................................53
13.5.4 Hold Need PSW?......................................................................................................................................53
13.5.5 Void Need PSW?.......................................................................................................................................53
13.5.6 Quick Set Need PSW? ..............................................................................................................................53
13.5.7 Input Password When Open Drawer?.......................................................................................................53
13.5.8 Allow Clerk Open Drawer? ......................................................................................................................54
13.6 Receipt Set........................................................................................................................................................54
13.6.1 Print Head Logo?......................................................................................................................................54
13.6.2 Print Tail Logo?.........................................................................................................................................54
13.6.3 Set Head Message.....................................................................................................................................54
13.6.4 Set Tail Message .......................................................................................................................................54
13.6.5 Print Head and Tail Message?...................................................................................................................55
13.6.6 Enlarge Head and Tail Message? ..............................................................................................................55
13.6.7 Lengthen Multiple for Printing Font.........................................................................................................55
13.6.8 Set Elongate Times of Time Printing In Receipt.......................................................................................55
13.6.9 Set Receipt Format....................................................................................................................................55

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13.6.10 Print Serial Number on Receipt?...............................................................................................................56
13.6.11 Print Receipt Number on Receipt?............................................................................................................56
13.6.12 Print Date on Receipt? ..............................................................................................................................56
13.6.13 Print Time on Receipt?..............................................................................................................................56
13.6.14 Reprint Receipt by [CASH] Key?.............................................................................................................56
13.6.15 Set Copy Receipt Times............................................................................................................................57
13.6.16 Copy Receipt Even if the QTY is 0?.........................................................................................................57
13.6.17 Only Reprint Header and Totalizer?..........................................................................................................57
13.6.18 Print Sale Receipt?....................................................................................................................................57
13.6.19 Print Non-Sale Receipt?............................................................................................................................57
13.6.20 Print Report?.............................................................................................................................................58
13.6.21 Print Barcode?...........................................................................................................................................58
13.6.22 Print Density .............................................................................................................................................58
13.6.23 Print Invoice No. on Receipt?...................................................................................................................58
13.6.24 Print MC on Invoice?................................................................................................................................58
13.6.25 Print Receipt No on Invoice?....................................................................................................................59
13.6.26 Set Invoice.................................................................................................................................................59
13.6.27 Print Date on Invoice?...............................................................................................................................59
13.6.28 Print Define Store Machine No.?..............................................................................................................59
13.6.29 Print the all void item in the receipt? ........................................................................................................59
13.6.30 Print Totals Qty on Receipt? .....................................................................................................................59
13.7 Member Set.......................................................................................................................................................60
13.7.1 Member Card Format................................................................................................................................60
13.7.2 Manual Input Member Card NO.? ............................................................................................................60
13.8 Option of Clear Report......................................................................................................................................60
13.9 Receipt Inquire..................................................................................................................................................61
13.9.1 Print PLU List...........................................................................................................................................61
13.10 Barcode Set.......................................................................................................................................................61
13.10.1 13 Code Type ............................................................................................................................................61
13.10.2 13 Code as Goods Number?......................................................................................................................62
13.10.3 Need to Verify EAN-13 Checksum?.........................................................................................................62
13.11 Other .................................................................................................................................................................62
13.11.1 Set Rounding Table...................................................................................................................................62
13.11.2 AC Loss Alarm?........................................................................................................................................62
13.11.3 Petrol Station Function..............................................................................................................................62
13.11.4 Set Message...............................................................................................................................................63
14 SOFTWARE DESCRIPTION ...............................................................................................................................64
14.1 Communication Setting.....................................................................................................................................65
14.1.1 Link ECR to PC ........................................................................................................................................65
14.1.2 Port Setting................................................................................................................................................65
14.1.3 Test Communication .................................................................................................................................66
14.2 File Column ......................................................................................................................................................66
14.2.1 PLU Edit ...................................................................................................................................................66
14.2.2 Parameter Setting......................................................................................................................................67
14.2.3 Tax Set.......................................................................................................................................................70

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14.2.4 Set Clerk and Manager..............................................................................................................................70
14.2.5 Department Data.......................................................................................................................................71
14.2.6 Forbid Sale PLU........................................................................................................................................72
14.2.7 Sales Promotion ........................................................................................................................................72
14.3 Report Column..................................................................................................................................................73
14.3.1 PLU Data...................................................................................................................................................73
14.3.2 Department Data.......................................................................................................................................73
14.3.3 PLU X Report and Z Report .....................................................................................................................74
14.3.4 X Daily Report and Z Daily Report..........................................................................................................74
14.4 Upload Data......................................................................................................................................................75
14.5 Communication Column...................................................................................................................................75
14.5.1 How to Make Logo ...................................................................................................................................75
14.5.2 Download Logo and Font..........................................................................................................................76
14.5.3 Update Program ........................................................................................................................................77
14.6 System Column.................................................................................................................................................77
14.6.1 Option .......................................................................................................................................................77
14.6.2 User Manage.............................................................................................................................................80
14.6.3 Show Log Messages..................................................................................................................................80
14.6.4 Add Files to Report List............................................................................................................................81
15 ERROR INFORMATION......................................................................................................................................82
16 APPENDIX..............................................................................................................................................................86

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1BASIC FEATURES
1.1 General Descriptions
Department 40
PLU 2000
Clerk 4
Report Daily report
PLU report
Department report
Time report
Stock report
Stock warning report
Promoter report
Promoter commission report
Return report
Cash in drawer
Clerk daily report
Print term report
Monthly report
Display
Customer display 14 characters LCD display
Operator display 14 characters LCD display
Printer Thermal Printer
Paper width 57mm
1.2 Technical Specifications
–AC input: 220~230V 0.8A
–DC output: 7.0V 2.0A
–Working temperature: 0℃~40℃
–Working humidity: 5%~85% R.H.
–Keyboard: 36 stroke keys
–Printing speed: 50mm/s~60mm/s

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1.3 Dimension
Unit: mm
1.4 Power Switch and Interface
Power switch
Connect to charger
RS232 port, connect to PC.
Connect to drawer
To PS/2 keyboard or scanner

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2ACCESSORIES
1) Power Supplier
2) Install disk
3) Communication wire for computer downloading
Model: 4P9D2.0M SO connect wire.
Connect computer and ECR directly. Use for PLU and department information download.
4) User manual
To ECR
To serial port
of computer
User manual

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3PAPER INSTALLATION
1. Release and remove the paper compartment cover.
2. Remove any paper residue, foreign matter and dust from the roll housing.
3. Place the receipt paper roll in the house.
4. Insert the leading edge into the printer slot. Then press the [FEED] key to advance the paper more if required.
5. Close the cover of the paper compartment after you have caused the end of the ticket roll come out from the slot in
the cover.
1 2
3
Notes:
1. There is a colored band in the last length of the receipt paper roll to indicate that it is going to run out.
2. To open the paper out sensor: please turn off ECR and then turn it on without paper under the printer; within
10 second, at its initial status, please press [FEED] key for about 5 seconds not releasing the key until the paper
out alarm is appeared. With the paper out sensor, when there is no paper the ECR will beep urgently and
prompt “ERR 80 No paper roll”on LCD, which indicates to install the paper roll. Once detecting paper, it will
print a short length of paper. Meanwhile, it beeps lenitively ten times instead which reminds to make the
receipt paper ready for printing. When ECR stops beeping, it prints the unfinished task automatically.
3. To close the paper out sensor: please turn off ECR and then turn it on without paper under the printer; within
10 second, at its initial status, please press [FEED] key for about 5 seconds not releasing the key until the paper
out alarm is disappeared.

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4BATTERY REPLACEMENT
Note:
1. Put the power switch to Off side.
2. Though the data can be stored for a long time after the battery is removed, you‟d better exchange a new one
as soon as possible to prevent stored data losing.
3. When battery is not in use for a long time, it will self-discharge. So, you need to Charge the battery twice a
year at least when it is not in use and each time for about 6 hours.
Remove the cover and
unscrew the two bolts.
Take out the battery
and exchange it.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED
BYAN INCORRECT TYPE.
DISPOSE OF USED BATTERIESACCORDING TO
THE INSTRUCTIONS

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Install a new battery. Make sure the
polarity (red for anode, black for cathode).
Screw bolts and replace the cover.

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5KEYBOARD LAYOUT
5.1 Keyboard Layout
5.2 Function Keys Description
KEY
DESCRIPTION
1. Cancel wrong operation and error status.
2. Exit an operation.
1. Hold and then recall a sales transaction so that a second transaction can be performed at the
meantime.
2. Percentage discount.
1. Use to enter other functions, please refer to the chapter 10 for details.
2. Amount discount.
1. Use to input customer‘s name during sales operation.
2. Percentage surcharge.
1. Void the last transaction before settling account.
2. Use member card.

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1. Sell commodity by promoter.
2. Return commodity.
Shift the key function.
Use to advance the receipt paper one line or continuously until the key is released.
1. Department.
2. Work as a calculator.
Combine with numerical keys to sell the preset PLU.
…
Department key.
1. Department 1.
2. Use to make the scale return to zero status.
1. Department 2.
2. Tare operation.
…
1. Numerical key.
2. Use to input characters.
1. Combine with numerical key to manually change PLU or department price during sales
operation.
2. Paid out outside of sales.
3. Switch menu (upward).
1. Use to sell PLU with the known total price.
2. Use to open the cash drawer to receive an account without making a sale.
3. Switch menu (downward).
4. Divide symbol.
1. Cancel the selected transaction.
2. Delete character one by one.
3. Cancel a receipt.
4. Minus symbol.
Choose payment.
Clerk login or change operation mode.

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1. Multiply department/PLU sales.
2. Show system message.
3. Multiply symbol.
4. Enlarge letter when character input.
1. Subtotal.
2. No sale open drawer.
3. Add symbol.
4. Use as Caps Lock key when letter input.
1. Transaction with cash payment.
2. Enter into some function settings.
3. Equal symbol.

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6OPERATIONS MODE SELECTION
The ECR has 6 operation modes. Press key [CLERK] to shift operation mode. These 6 modes can be shifted in turn.
See the corresponding chapter for functions of each mode.
REG Sales operation mode
X REPORT To read various reports
Z REPORT To read reports and reset the total to zero
SET To set some items
SYSTEM SET To set system parameter
OFF ECR Soft off power
AC The cursor flashes whenAC is lost
Before performing any sales operations, a clerk must login. Read the chapter 7 ‗LOGIN AND LOGOUT SYSTEM‘
for a description of clerk operations.
All report can be printed in X or Z mode. The difference between them is:
In X mode, total sales sum is not set to zero after printing report, next sales sum will be accumulated.
In Z mode, total sales sum is set to zero after printing report, next sales sum will be recalculated.
Attention: If transaction has been done in REG mode, you must print Z daily report (refer to chapter 11.3 for Z
daily report printing) before entering SET mode and SYSTEM SET mode.
▲ ▲ ▲ ▲ ▲ ▲ ▲▲▲▲
0
REG X Z SET S OFF AC
Flicker when pressing
[SHIFT] key.
Flash when the receipt
paper runs out.
D C B A
Flash when in
RETURN mode.

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7LOGIN AND LOGOUT SYSTEM
7.1 Manager Login
Manager Password:
This password is used for manager entering SET mode, X REPORT, Z REPORT and SYSTEM SET mode. You can
set 4 managers, and the password is not more than 8 digits.
1) The No.1 manager can set other managers‘passwords and rights.
2) No. 2~4 managers only can set their own password.
3) There is a default manager, No.1 with password 0. When you use the ECR for the first time, you need to enter SET
mode as No.1 manager, change the password and set other managers‘ right.
4) Login: manager code + [CASH] + manager password + [CASH].
For instance: No.1 manager with password 0 login SET mode, press [CLERK], and use key [↑] or [↓] to choose SET,
press [CASH], then
1 + [CASH] + 0 + [CASH]
7.2 Clerk Login and Logout
Attention:
The cash register will beep for three times when an error occurs. Press key [C] to stop the beep.
If no clerk login, any sales operation will cause an error.
The cash register does not work without a clerk login. Each receipt has a clerk mark to identify the clerk is on duty.
To guarantee the reality of sales report, each clerk has an exclusive login password.
Method of login system:
No key entry (or press [C] key several times until it returns to initial status). This cash register supports four clerks (A
to D), the corresponding code is 1 to 4.
LCD display:
Login as below:
If clerk login password has been set, then
Input: N [CLERK] SSSS [CASH], ‗N‘ is clerk code and the ‗SSSS‘is clerk password. (The clerk‘s password ranges from
0 to 9999)
Example 1: clerk A login (login password is 888)
Input: 1 [CLERK] 888 [CASH]
0
CLERK 4
CLERK 3
CLERK 2
CLERK 1
D C B A

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If clerk login password does not set
Input: N [CLERK], N is the clerk code
Example 2: clerk B login (without password)
Input: 2[CLERK]
Method of logout:
After print daily report in Z mode, the clerk logout automatically.
Note: the clerk can login the system even if another clerk hasn‟t logout.

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8HOW TO INPUT CHARACTER
Character input is required when inputting PLU name, department name, foreign currency name, etc.. The method
for inputting character is described as following:
Each numerical key is combined with English letters, like key , ‗W‘ is the first character, ‗X‘ is the second
character, ‗Y‘ is the third character, and ‗Z‘ is the fourth character. If you want to input the first letter in the character
string, press the key once, if you want to input the second letter, press the key twice, and the like.
The number of characters inputted is displayed in the right of LCD.
E.g.: input ‗aus7‘, press key [2] once, press key [8] twice, and press key [7] 4 times, press key [7] five times.
Notes:
1. Shift between capital letters and small letters: Press [ST] key, and then input the letter.
2. Double enlarge the letter: press [X] key, and then input the letter you want to enlarge.
3. Delete characters one by one: when character input error occurs, use [VOID] key to delete the character one
by one.
aus7 4
Total number of inputting
characters