Twin-Star International 15II500ARA User manual

1
MODEL # 15II500ARA
BATH VANITY WITH HEATER
INSTRUCTION MANUAL
For Customer Service:
www.twinstarhome.com
866-661-1218
8:30 a.m. - 5:30 p.m., EST, Monday-Friday
IMPORTANT:
RETAIN FOR FUTURE REFERENCE
READ CAREFULLY
Questions, problems, missing parts?
Twin-Star International, Inc.
Delray Beach, FL 33445
Made in China
Printed in China
©2012, Twin-Star International, Inc.
V020917

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Please read and understand this entire manual before attempting to assemble, operate or install
the product. If you have any questions regarding the product or assembly, please call customer service
at 1-866-661-1218, 8:30 a.m.-5:30 p.m., EST, Monday-Friday.
When using electrical appliances always follow basic precautions to reduce the risk of 
shock, and injury to persons including the following:
1. Read all instructions before using this appliance.
2. This appliance is hot when in use. To avoid burns do not touch hot surfaces with bare skin.
Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains at
least 3 ft / 0.9 m from the front of this appliance.
WARNING: In order to avoid overheating do not cover the heater.
WARNING: Use extreme caution when operating heater near children and the invalid.
3. The appliance is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge unless they have been given instruction or are
being supervised.
4. This appliance is not a toy. Supervise children when they are close to heater.
5. If possible, always unplug this appliance when not in use.
6. Do not operate any heater with a damaged cord or plug, after the appliance malfunctions, or if it has
been dropped or damaged in any manner.
7. If the supply cord is damaged it must be replaced by the manufacturer, it’s service agent or similarly
 
 
 
must be replaced prior to operating this heater again.
10. Do not use outdoors.
11. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord
 
12. To disconnect this appliance turn controls to the off position and then remove plug from outlet.
13. Connect to properly grounded outlets only.
14. This appliance must be electrically grounded in accordance with local codes or, in
the absence of local codes, with the current CSA C22.1 Canadian Electrical Code or for U.S.A.
installations, follow local codes and the National Electrical Code, ANSI/NFPA NO.70.
15. The heater must not be located immediately below a socket-outlet.
16. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause
 

surfaces, like a bed, where opening may become blocked.
18. This appliance has hot and arcing or sparking parts inside. Do not use in areas where gasoline,
 
clothing. Do not hang Christmas stockings or other decorations on or near this product.
19. Use this appliance only as described in the manual. Any other use not recommended by the
 
20. There is a thermostat limiter inside the heater. When inner temperature is overheating or abnormal
heating occurs the thermostat protective device will cut off the power supply to avoid damage to the

IMPORTANT INSTRUCTIONS

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21. Always plug heater directly into a wall outlet/receptacle. Never use with an extension cord or
relocatable power tap (outlet/power strip).
22. Reference Fig. 1 for grounding instructions. This heater is for use on 120 volts. The cord has a
plug as shown in Fig. 1A. An adapter as shown in Fig.1C is available for connecting three-blade
grounding type plugs to two-slot receptacles. The grounding pin extending from the adapter must
be connected to a permanent ground such as a properly grounded outlet box. The adapter should
not be used if a three-slot grounded receptacle is available.
B
A
CD
Fig. 1
IMPORTANT INSTRUCTIONS
SAVE THESE
INSTRUCTIONS
Grounding Pin
Cover Of Grounded
Outlet Box
Metal
Screws
Adapter
Grounding
Means
Grounding
Pin
For product warranty registration please visit:
www.twinstarhome.com/registration
Before setting up this product please record the model number
and serial number of this product in the spaces below for
registration and warranty reference.
Heater Model Number Serial Number

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PACKAGE CONTENTS
Fig. 2
Bath Vanity with Heater Touch-up Pen
Remote Control
Wall Mounted Remote Holder
HARDWARE CONTENTS
Counter-top Remote Stand
Part Description Quantity
A Bath Vanity with Heater 1
BRemote Control 1
C Touch-up Pen 1
D Counter-top Remote Stand 1
E Wall Mounted Remote Holder 1
A
B
C
D
E
Screw
0.2 in. x 1.5 in.
AA x 3

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HEATER LOCATION
CLEARANCE TO COMBUSTIBLES
CLEANING TRIM
ELECTRICAL CONNECTION
When choosing a location for your new heater
be sure that the general instructions are followed.
Also, for best effect, install the heater out of direct
sunlight.
Keep electrical cords, drapery, furniture and other
combustibles at least 3 feet (0.9 m) from the front
and sides of the heater.
Clean the trim using a soft cloth, slightly dampened
with citrus oil based product and buff with a clean
soft cloth. DO NOT use brass polish or household
cleaners as these products will damage the metal
trim. Citrus oil based products can be obtained at
supermarkets or hardware stores.

grounded outlet is required. Preferably, the heater
will be on a dedicated circuit as other appliances
on the same circuit may cause the circuit breaker
to trip or the fuse to blow when the heater is in
operation. The unit comes standard with 6 feet
(1.8 m) three wire cord, exiting from the rear of
the heater.
CAUTION: Do not exceed the current rating of the
current tap. Always plug heaters directly into a wall
outlet/ receptacle. Never use with an extension
cord or relocatable power tap (outlet/power strip).
ELECTICAL SPECIFICATIONS (15II500ARA)
Voltage 
Amps 12.5 Amps
Watts 1500 Watts
HEATER PLUG & MAIN POWER SWITCH
The heater is equipped with a ground fault circuit
indicator plug. Plug the heater directly into a
standard 120V outlet; the light will indicate correct
function.
1. Press the TEST button,if the indicator light goes
out function is correct.
2. Press the RESET button, if the indicator
becomes re-lit function is normal.
3. The Heater has a main power switch on the
back of the heater enclosure. Ensure that the
main power switch is in on the ON position as
shown in Fig. 4.
Main Power
Switch
RESET
TEST
INDICATOR
LIGHT
Fig. 3
Fig. 4

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Remote Control Installation
Fig. 5
D
5.15.2
5.3
6.1
6.3
6.2
E
Fig. 6

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
Heater Functions:
To Turn On or Off the Heater: Press the HEATER button which will turn on or off the heater regardless
of the programed settings.
To Adjust the Thermostat: Press the the THERMOSTAT button; the temperature display will start

theremostat adjustable range is 50°F to 97°F (10°C - 36°C.)
To Change Between °F and °C: Press and hold the HEATER button for 4 seconds.
Setting the Time and Date:
To Set the Time: 
to adjust the hours, press enter to adjust the minutes next then press enter to select AM or PM.
To Set the Date: 
down buttons to select the day of the week then press enter.
Setting the Program:
Weekday or Weekend Program: the heater has two programs that can be individually set:
 
  
To Set the Program: press WEEKDAY or WEEKEND on the control panel to set either program.
  
then press ENTER on the remote control.
  
press enter.
For example if the Weekday starting time was set at 8:00am and the run length at 2:00 then the
heater will run Monday - Friday 8:00am - 10:00am.
  
the desired temperature.

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DISPOSAL OF USED BATTERIES

Batteries shall not be treated as municipal waste. Batteries should be disposed of at an appropriate
collection point for recycling.
By ensuring the used batteries are disposed of correctly, you will help prevent potential negative
consequences for the environment and human health. The recycling of materials will help to conserve
natural resources.
For more information about recycling of used batteries please contact your local municipality waste
disposal service.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception. Interference can be determined by turning the equipment
off and on. The user is encouraged to try to correct the interference by trying one or more of the
following measures:
 
 
 
 
1.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference that may cause undesired
2. Changes or modifications not expressly approved by the party responsible for compliance
REPLACING THE REMOTE CONTROL BATTERIES
When the remote control stops operating, or it’s range seems reduced, it is time to replace the
batteries. To extend the life of the batteries remove the batteries if the remote control won’t be used
for a long period of time.
1. The battery compartment is located on the back end of the remote.
2. Press the small tab inward as you slide the battery door open and remove the old batteries.
3. Insert (2) AAA batteries, making sure the + and - sides of the battery match the inside of the battery
compartment.
4. Replace the battery door.
CAUTION:






Note: Do not mix old and new batteries.

Caution: Do not ingest batteries.
If batteries have been swallowed, contact the municipal poison control center.
could void the user's authority to operate the equipment.
operation
FCC STATEMENT

9
WARNING: Make sure the power is turned off before proceeding. Any electrical repairs
or rewiring of this unit should be carried out by a licensed electrician in accordance with
national and local codes.
WARNING: Do not use this heater if any part of it has been under water. Immediately

electrical system.
Warning: During any service of this appliance, the power to the unit must be turned off.
First turn the main power switch to the “OFF” position. Then remove the electrical plug
from the wall outlet.
Warning: Disconnect power before attempting any maintenance or cleaning to reduce the

If repairing or replacing any electrical component or wiring, the original wire routing,
color coding and securing locations must be followed.
WARNING: Electrical outlet wiring must comply with local building codes and other

TROUBLESHOOTING GUIDE
PROBLEM SOLUTION
1. Heater does not blow warm air. 1a. The ambient temperature is higher than the thermostat
setting.
1b. Unplug the unit from the wall outlet for 2 hours. After 2
hours plug the unit back into wall outlet, and operate as
normal.
1c. Check if the air inlet is blocked.
  2a. Check if the air inlet is blocked.
3. The heater does not run in the
program.
3a. Check that the thermostat is higher than the room
temperature.
4. The heater is not responding to
signals from the remote control.
4a. The remote and heater body may have become unpaired.
To re-pair the remote and heater press and hold the
HEATER and ENTER buttons simultaneously. The heater
body will emit a long beep to indicate pairing was
successful.
4b. See display to judge if no power of battery.
4c. Remote can be opeate the unit within 7 m. Need to see if
there have a long distance between remote control and
hetaer body.
5. The heater does not work.
5a. Check the main power switch on the back of heater if it is
in the ON position;
5b. The indicator light on the power cord not lit. Press the
RESET button, if the indicator becomes re-lit function is
normal.

10
1-YEAR LIMITED WARRANTY
The manufacturer warrants that your new vanity heater is free from manufacturing and material
defects for a period of one year from date of purchase, subject to the following conditions and limitations.
1. Install and operate this electric heater in accordance with the installation and operating
 
accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable and is made to the original owner, provided that the purchase was
 
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or
workmanship, provided that such part(s) have been subjected to normal conditions of use and
 
4. The manufacturer may, at it’s discretion, fully discharge all obligations with respect to this warranty
by refunding the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from
defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty,
nor shall the manufacturer assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or
consequential loss or damage arising out of the use, or inability to use the product, except as
provided by law.
7. All other warranties – expressed or implied –with respect to the product, it’s components
and accessories, or any obligations/liabilities on the part of the manufacturer are hereby
expressly excluded.
 
any other liabilities with respect to the sale of the product.
9. The warranties as outlined within this document do not apply to non accessories used
in conjunction with the installation of this product.

from state to state.
This warranty is void if:
a. The heater is subjected to prolonged periods of dampness or condensation.
 
c. You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED
Contact the manufacturer at www.twinstarhome.com or call our customer service department
at 1-866-661-1218, 8:30 a.m.-5:30 p.m., EST, Monday-Friday. Make sure you have your warranty,
your sales receipt, location of purchase and the model/serial number of your product.