Tyco Electronics Elo Touch 1000 Series User manual
Touchmonitor User Guide
1515L 15¨ LCD Desktop Touchmonitor,1000 Series
(Optional Magnetic Stripe Reader Available)
(shown with optional Magnetic Stripe Reader)
User Guide
15"LCD Desktop
1515L Series
Revision D
P/N 008612E
Copyright © 2007 Tyco Electronics Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written per-
mission of Elo TouchSystems. Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems re-
serves the right to revise this publication and to make changes from time to time in the content
hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, AT4, CarrollTouch, IntelliTouch, iTouch, MonitorMouse and SecureTouch are trade-
marks of Elo TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respec-
tive companies.
iii
Table of Contents
Chapter1
Introduction 7
Product Description ...................................................7
Precautions ................................................................7
About the product .......................................................8
Chapter2
Installation and Setup .................................... 9
Unpacking Your Touchmonitor...................................9
Touch Interface Connection .......................................10
MSR Interface connection(Optional) ..........................10
Product Overview ......................................................11
Main Unit ..............................................................11
Rear View ............................................................11
Installing the Driver Software .....................................12
Installing the Serial Touch Driver .........................13
Installing the Serial Touch Driver for Windows
Vista, Windows XP, Windows 2000, Me,
95/98 and NT 4.0 ............................................13
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1..................................................14
Installing the USB Touch Driver...........................15
Installing the USB Touch Driver for Windows
Vista, Windows XP, Windows 2000, Me,
95/98 and NT 4.0 ............................................15
Installing APR USB Touch Driver for
Windows XP ........................................................16
Chapter3
Operation 17
About Touchmonitor Adjustments ..............................17
Side Panel Controls .............................................18
Controls and Adjustment ............................................19
OSD Menu Functions ..........................................19
OSD Lock/Unlock ................................................19
OSD Control Options ...........................................20
Preset Modes.......................................................21
Power Management System ................................22
Display Angle .............................................................22
Chapter4
Troubleshooting 23
Solutions to Common Problems .................................23
AppendixA.................................................... 25
Native Resolution .......................................................26
v
AppendixB
Touchmonitor Safety ..................................................27
Care and Handling of Your Touchmonitor ..................28
AppendixC
Touchmonitor Specifications ......................................30
IntelliTouch Touchmonitor Specifications .............31
AccuTouch Touchmonitor Specifications.............32
Acoustic Pulse Recognition Specifications ..........33
15" LCD Touchmonitor (ET1515L-XXXC-1-G)
Dimensions ................................................................34
Regulatory Information ............................... 37
Warranty ...................................................... 40
Index ......................................................................41
CHAPTER
1
INTRODUCTION
Product Description
Your new touchmonitor combines the reliable performance of touch technology with the latest
advances in LCDdisplay design.This combination of features creates a natural flow of information
between a user and your touchmonitor.
This LCD monitor incorporates 15” color active matrix thin-film-transistor (TFT) liquid crystal
display to provide superior display performance.Amaximum resolution of XGA1024 x 768 is ideal
for displaying graphics and images. Other outstanding designs that enhance this LCDmonitor’s
performance are Plug & Play compatibility, and OSD(On Screen Display) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. SeeAppendix B for more information on touchmonitor safety.
1-7
About the Product
The 1515LLCDDesktop Touchmonitor is a 15” XGATFT color display with the following features:
• The internal microprocessor digitally controls auto-scanning. For horizontal scan frequencies
between 31.5 KHz and 60.2 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In
each frequency mode, the microprocessor-based circuitry allows the monitor to function at the
precision-of a fixed frequency.
• High contrast color TFT LCDdisplay support resolution up to XGA1024 x 768. Compatible with
VGA, SVGA, XGA(non-interlaced) and most Macintosh compatible color video cards.
• Power management system conforms to VESADPMS standard.
• SupportsDDC1/2B for Plug & Play compatibility.
• Advanced OSDcontrol for picture quality adjustment.
• Detachable stand for wall-mounting application.
• Optional touch screen function.
For full Product Specifications refer toAppendix C.
1-8 UserGuide
CHAPTER
2
INSTALLATION AND SETUP
This chapter discusses how to install the 1515L LCDtouchmonitor and the driver software.
Unpacking Your Touchmonitor
Check that the following 8 items are present and in good condition:
LCD monitor VGAcable USB cable
OR
Serial Cable European power cable Power cable US/Canada
CDand Quick InstallGuide
2-9
Elo QuickStart
CD
Software
1
3
2
2
Power Cord Video CableUSB Cable Serial Cable
1
3
2
Power Cord Video CableUSB Cable
For APR model only
Touch Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and
touchmonitor are turned off.
DC JACK
DC JACK
1. Connect one end of the power cord to the monitor and the other end to the AC outlet.
2. Connect one end of either the touchscreen serial(RS232) cable or the touch screen USB cable
(but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by
turning the two thumb screws clockwise to ensure proper grounding(optional module USB cable
does not have thumb screws)
3. Connect one end of the video cable to the rear side of computer and the other to the LCDmonitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the front panel to turn the monitor power on.
Magnetic Stripe Reader(MSR) Interface Connection(optional)
If the MSR is installed on the monitor, plug the USB cable from the MSR directly to the PC.
No drivers are required to be loaded.
TochangetheMSRfunctionmodefromkeyboardemulationtoHID,loadthe“MSRCHANGE
MODE.EXE” utility from the enclosed TouchTools CD or go online to www.elotouch.com to
download this utility.
Note: MSRfunction mode canbe changedtoHID modefrom keyboard emulationmode and back
using the “MSR CHANGE MODE.EXE” utility.
2-10 UserGuide
Product Overview
Main Unit
Rear View
KensingtonTM Lock
The KensingtonTM lock is a security device that prevents theft. To find out more about this security
device, go to http://www.kensington.com.
2-11
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• WindowsVista
• WindowsXP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• WindowsNT4.0
• Windows 3.1
• MS-DOS
Additional drivers and driver information for other operating systems are available on the Elo
TouchSystems web site at www.elotouch.com.
The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your
touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB
communication cable, only the serial driver or the USB driver should be installed.
2-12 UserGuide
Installing the Serial Touch Driver
Installing the Serial Touch Driver for Windows Vista, Windows XP,
Windows 2000, Me, 95/98 and NT4.0
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install
the driver.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If theAutoStart feature for your CD-ROM drive is active, the system automatically detects the
CDand starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of Windows.
4 If theAutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of Windows.
NOTE: To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.
2-13
Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have aDOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor inDOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 FromDOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your
CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation.
4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding.
To run theINSTALLprogram:
1 Type INSTALL at theDOS prompt in the directory containing the driver install files.
2 INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the
displayed list.
3 INSTALL also asks for the paths to use during installation, or its defaults may be used.
INSTALL creates directories as necessary, and warns you if they exist.
If you are updating your software, you may wish to specify the paths containing the earlier versions,
and overwrite the obsolete files.All executable programs are upward compatible. For a list of
differences from each previous version of the drivers, be sure to select "Differences from Previous
Versions" during the installation process.
INSTALLupdates yourAUTOEXEC.BAT file with the drivers you select. INSTALLmakes a copy
of your originalAUTOEXEC.BAT file, calledAUTOEXEC.OLD. If you already have Elo driver
commands in yourAUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO
loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final
instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the
Touchscreen Control Panel.
2-14 UserGuide
Installing the USB Touch Driver
Installing the USB Touch Driver for Windows Vista, Windows XP,
Windows 2000, Me, 95/98 and NT4.0
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98, Windows Me or Windows 2000 starts theAddNew Hardware Wizard:
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose
Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use
Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.
5 You will see several files being copied. Insert yourWindows 98 CDif prompted. Choose Finish.
If Windows 98, Windows Me or Windows 2000 does not start theAddNew Hardware Wizard:
NOTE: For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If theAutoStart feature for your
CD-ROM drive is active, the system automatically detects the CDand starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version ofWindows.
If theAutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your version of Windows.
NOTE: To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.
2-15
Installing APR USB Touch Driver for Windows XP
Insert the EloAPR CD-ROM in your computer’s CD-ROM driver.
Follow the directions on the screen to complete theAPR 2.0 driver setup for your
version ofWindows.
1Click Start > Run.
2Click the Browse button to locate the SW600117.exe program on the CD-ROM.
3Click Open, then OK to run SW600117.exe.
4Follow the directions on the screen to complete the driver setup for your version
of Windows.
Note: EloAPR USB is only supported by Windows XPat this time. There is no serial (RS-232)
versionavailable.
2-16 UserGuide
CHAPTER
3
OPERATION
About Touchmonitor Adjustments
It is unlikely the touchmonitor will require adjustment. Variations in video output and application
may require adjustments to the touchmonitor to optimize the quality of the display.
For best performance, the touchmonitor should be operating in native resolution, 1024 x 768 at
60k-75 Hz. Use theDisplay control panel in Windows to choose 1024 x 768 resolution.
Operating in other resolutions will degrade video performance. For further information, please
refer toAppendixA.
All adjustments made to the controls are automatically memorized. This feature saves you from
having to reset the choices every time the touchmonitor is unplugged or powered off and on. If there
is a power failure, the touchmonitor settings will not default to the factory specifications.
3-17
Side Panel Controls
Control Function
1Menu/Exit Display/Exits the OSD menus.
2 1. Enter contrast of the OSD.
2. Increase value of the adjustment item.
3. Move OSD selection clockwise.
3 1. Enter brightness adjustment.
2. Decrease value of the adjustment item.
3. Move OSD selection counter-clockwise .
4Select 1. Auto adjust function.
2. Selects the adjustment item from the OSDmenus.
5Power Switch Switches the power of the monitor.
3-18 UserGuide
1
2
3
4
5
Controls and Adjustment
OSD Menu Functions
ToDisplay and Select the OSDFunctions:
1. Press the Menu key to activate the OSD menu.
2. Use or to move clockwise, or counterclockwise through the menu. Press the “Select”
key, the parameter will be highlighted when selected.
3. To quit the OSDscreen at any time during the operation, press the Menu key. If no keys are
pressed for a short time period, the OSDautomatically disappears.
NOTE: The OSD screen will disappear if no input activities are detected for at a minimum of 45
seconds or depending on how long the timer is set via the OSD menu. The time ranges
from 45 seconds to 255 seconds.
OSD Lock/Unlock
The OSDfeature can be locked and unlocked. The monitor is shipped in the unlocked position.
To lock the OSD:
1.Press the Menu button and button simultaneously until a window appears displaying “OSD
Unlock”. Continue to hold the buttons down and the window toggles to “OSDLock”.
2. To unlock the OSD, repeat the procedure until the “OSDUnlock” is displayed.
To lock the power:
1. Press the menu and button simultaneously until a window displaying “power unlock” appears.
Continue to hold the buttons until the “Power Lock”.
2. To unlock the power repeat the procedure until the “Power Unlock” is displayed.
3-19
OSD Control Options
Control Description
Brightness Increases or decreases brightness
Contrast Increases or decreases contrast
H-Position Moves the screen left or right
V-Position Moves the screen up or down
Phase Increases or decreases the snow noise of the image after auto
adjustment is made.
Clock The dot clock is fine-adjusted after auto adjust.
Sharpness Adjusts sharpness of video.
OSD H-Position Moves the OSD position horizontally on the screen. When the
button is pressed, the OSD control menu will move to the right
side of the screen. Likewise, when the button is pressed, the
OSD control menu will move to the left side.
OSDV-Position Moves the OSD position vertically on the screen. When the
button is pressed, the OSD control menu will move to the top side
of the screen. Likewise, when the button is pressed, the OSD
control menu will move to the lower side.
OSDTime Adjusts the amount of the OSDmenu is displayed.
Color Balance Press or to select 9300, 6500, 5500, 7500 and USER. Only when
selecting USER can you make adjustments to the R/G/B content.
Press Enter to restore to factory default setting.
Auto-Adjust PressAuto to enable this function.The Auto-Adjust will automatically
adjust V-Position, H-Position, Clock and Clock-Phase.
Recall Defaults Returns the monitor to its default settings.
OSDLanguage Select from English, French,German ,Spanish and Japanese.
Information Description Indicates the current resolution, H-Frequency and V-Frequency.
3-20 UserGuide
Preset Modes
To reduce the need for adjustment for different modes, the monitor has default setting modes that
are most commonly used as given in the table below. If any of these display modes are detected, the
monitor automatically adjusts the picture size and centering. When none of the mode is matched,
the user can store their preferred modes in the user modes. The monitor is capable of storing up to
7 user modes. The only condition to store as a user mode is the new display information must have
1 KHz difference for horizontal frequency or 1 Hz for vertical frequency or the sync signal
polarities are different from the default modes.
H. Freq. Band Width
Mode Resolution (KHz) (MHz) H V
1 VGA640 x 350 70 Hz 31.47 28.322 + -
2 VGA720 x 400 70 Hz 31.47 28.322 - +
3 VGA640 x 480 60 Hz 31.47 25.175 - -
4 MAC 640 x 480 66 Hz 35.00 32.24 - -
5 VESA 640 x 480 72 Hz 37.86 31.5 - -
6 VESA 640 x 480 75 Hz 37.50 31.5 - -
7 VESA 800 x 600 56 Hz 35.16 36 + +
8 VESA 800 x 600 60 Hz 37.88 40 + +
9 VESA 800 x 600 75 Hz 46.88 49.5 + +
10 VESA 800 x 600 72 Hz 48.08 50 + +
11 MAC 832 x 624 75 Hz 49.72 57.283 - -
12 VESA 1024 x 768 60 Hz 48.36 65 - -
13 SUN 1024 x 768 65 Hz 52.45 70.49 - -
14 VESA 1024 x 768 70 Hz 56.48 75 - -
15 VESA 1024 x 768 75 Hz 60.02 78.75 + +
3-21
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