uAttend DR Series User manual

DR Series Time Clocks
Product Manual
DR2000
Voice Control and Facial Recognition
DR2500
Voice Control, Facial Recognition + Temperature Reader

CONTENTS
01 INTRODUCTION ............................................3
02 YOUR UATTEND ACCOUNT ..................................4
03 DEPARTMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
04 EMPLOYEES ...............................................7
05 TEMPERATURE READER SETTINGS ...........................8
06 TIME CLOCK ACTIVATION...................................10
07 WALL MOUNT .............................................13
08 FACE TEMPLATES ..........................................14
09 MENUS ...................................................15
10 ADD/REMOVE TEMPERATURE READER ......................18
11 TROUBLESHOOTING .......................................20
12 LIMITED WARRANTY .......................................21
13 SAFETY INFORMATION .....................................24

Setting up your uAttend DR2000/DR2500 requires connecting your
time clock to the cloud portal.
First, we’ll set up the cloud, then the time clock.
Once you’ve completed the following six easy steps, your employees
can start punching in!
1. CREATE YOUR
ACCOUNT
3. CHOOSE TEMPERATURE
READER SETTINGS
4. ACTIVATE YOUR
TIME CLOCK
5. MOUNT YOUR
TIME CLOCK
6. REGISTER
EMPLOYEE FACES
2. ADD DEPARTMENTS
AND EMPLOYEES
INTRODUCTION
01

QUESTIONS? Call 800-518-8925 or email [email protected]
?
Open your web browser and visit www.TrackMyTime.com/signup
then follow the prompts.
Here are some helpful tips to make the setup as smooth
as possible.
Your Dealer ID will be found on the back of your Quick Start Guide.
If the Dealer ID is missing, please contact Customer Support.
CREATE YOUR uATTEND ACCOUNT
Before you can set up your new uAttend Time Clock,
you will need to set up your uAttend Cloud Account.
02

5
When selecting your plan size, keep in mind that your employees
are your hourly workforce.
Supervisors (not paid hourly) and administrators are not included in
this number. Your plan is month-to-month and can be changed at
any time.
Your login URL is going to become the “web address” for your
company’s uAttend Portal. For example, “The Great Cookie Co” may
become trackmytime.com/gr8cookieco
trackmytime.com/gr8cookieco

QUESTIONS? Call 800-518-8925 or email [email protected]
?
4. Enter the full Department Name
Specify additional department settings on this screen now,
or enter that information later.
5. Select...
a. “Save & Add New” to add a new department.
b. “Save & Continue” to add more rules and policies.
c. “Save & Close” to move to the next step.
ADD DEPARTMENTS
Departments are used to group employees together within
the uAttend system. The uAttend Setup Wizard will create
a default department, which you can modify as needed.
You can create more departments within your account and
choose other department settings, such as overtime and
punch rounding rules.
1. Select the Departments tab on your Dashboard
2. Select “+Add Department”
3. Create a Department Code
The Department Code is used as a reference on employee time
cards to ensure that hours are appropriately allocated to the
correct departments. For example, the code for “Sales” can be,
“SLS.”
03

7
04
1. Select the Users tab on your Dashboard
2. Select “Add User”
3. Assign the user a role, then add their rst and last name
Employees are the portion of your workforce that use the time
clock to track their time.
Supervisors can view and edit time cards, but do not punch in
and out of the time clock.
Administrators have full access to the account and its settings.
Additional administrators can be added for $6 per month, per
administrator.
4. Select...
a. “Save and Continue” to set up the employee’s prole.
b. “Save and Close” to move on to the next steps.
You can add more details by going back to that user’s prole
at any time.
ADD EMPLOYEES
The number of employees you can add to your account is
limited by the plan size you have chosen. Add and assign
employees to your departments in the uAttend Setup Wizard
or simply add them later within your account.
Change the size of your plan at any time by selecting your user
icon in the upper right corner of your uAttend Portal, then
selecting “My Account” from the drop down menu.

QUESTIONS? Call 800-518-8925 or email [email protected]
?
DEFAULT TEMPERATURE READER SETTINGS
1. Set up your default temperature reader settings by selecting
Settings > Punch Management. Then, select Edit next to
Temperature Reader Settings and ll out the following
information.
2. Enable/Disable: The temperature reader is enabled by default.
Toggling o this setting will disable the temperature reader on
all time clocks using default settings.
3. Temperature Unit: Fahrenheit or Celsius.
4. Temperature Lockout Threshold: The time clock will lockout
employees who meet or exceed this number.
5. Temperature Reporting: Choose how employee temperatures
will be recorded in your uAttend account as either “Actual
Temperature” or “Pass/Fail.”
6. Temperature Lockout Message: This message will display on
the time clock screen if an employee is locked out of punching.
7. Apply Default Settings: Select which clocks will use default
settings.
8. Save.
9. If you have multiple time clocks on your account and would like
to apply Individual Temperature Reader Settings, proceed to the
next section.
CONFIGURE TEMPERATURE READER
SETTINGS
Before the time clock can scan employees’ temperatures, you
need to congure and enable the temperature reader settings.
Once enabled, the time clock will record temperatures on the
rst punch-in of the day. You can apply default and individual
temperature reader settings by following the steps listed
below. The following instructions are applicable only for
devices with a temperature reader.
05
TIME CLOCKS ADD TIMECLOCK
NAME/LOCATIONDEVICE ID TIMEZONE STATUS FEATURES
Abby JenningsPizza Paw - 18565Wednesday, November 30, 201810:17 AM PDT
Dashboard Users TimecardsDepartmentsSettings Reports Status Scheduling
Holidays CommunicationsPunch ManagementGeneral Employee Services Job Tracking ShiftsExport
LOGO IMAGE Image files must be 320 x 156 in size Logo unavailable on certain models EDIT
WarehouseDR2500-97872444 EDIT(GMT -07:00) Pacific FEATURE UNAVAILABLE [x]
RFID
TEMPERATURE READER SETTINGS EDITSETUP REQUIRED

9
INDIVIDUAL TIME CLOCK TEMERATURE READER SETTINGS
Individual temperature reader settings are optional. If you
have multiple time clocks and at least one requires dierent
temperature reader settings from your default selection,
proceed with the next steps.
1. From the Settings > Punch Management screen, select Edit
next to the name of the time clock you wish to apply individual
settings.
2. Enable/Disable: The temperature reader is enabled by default.
Toggling o this setting will disable the temperature reader on
this time clock.
3. Use Default Settings: Toggle on if you decide later that you want
this clock to use default settings.
4. Fill out the rest of the settings by following steps 3-6 in the
previous Default Temperature Reader Settings section.
5. Save.
Please note: Workwell is not advertising its products for use in the medical industry or for medical purposes.
Our products are not intended to diagnose or exclude contagions such as COVID-19, SARS, or any other medical
condition and should not be used as such. Our products are intended to serve as a rst-line lter by assisting an
organization and its employees in identifying those employees who may have an elevated body temperature.
While our products may archive readings for reporting and audit purposes, it is solely the responsibility of the
organization to communicate the use of the information to its employees, to obtain any necessary consent
from its employees and to determine how the information is used. The organization should not rely solely on
our products for making such a determination. Various environmental and methodological factors can impact
thermal imaging; therefore, the readings from our products should not be relied upon as the sole determinant
of a person’s body temperature. Competent medical advice and further checks should be sought if there are
concerns regarding an employee’s health or possible illness. Workwell hereby disclaims all liability with respect
to the conditions and limitations described in this paragraph.
TIME CLOCKS ADD TIMECLOCK
NAME/LOCATIONDEVICE ID TIMEZONE STATUS FEATURES
Abby JenningsPizza Paw - 18565Wednesday, November 30, 201810:17 AM PDT
Dashboard Users TimecardsDepartmentsSettings Reports Status Scheduling
Holidays CommunicationsPunch ManagementGeneral Employee Services Job Tracking ShiftsExport
LOGO IMAGE Image files must be 320 x 156 in size Logo unavailable on certain models EDIT
WarehouseDR2500-97872444 EDIT(GMT -07:00) Pacific FEATURE UNAVAILABLE [x]
RFID
TEMPERATURE READER SETTINGS
TEMPERATURE UNIT
TEMPERATURE LOCKOUT THRESHOLD
TEMPERATURE REPORTING
Fahrenheit (°F)
100.4
Pass/Fail
TEMPERATURE LOCKOUT MESSAGE
APPLY DEFAULT SETTINGS
Please Contact Your Supervisor
1/1 Time Clock
EDIT

QUESTIONS? Call 800-518-8925 or email [email protected]
?
ACTIVATION VIA LAN
1. Attach a LAN cable to
your clock and router,
then plug your clock into
a power outlet
a. Follow the onscreen
prompts to conrm
your network selection.
b. The clock will check for
any needed updates
once the connection is established to ensure you have the most
up-to-date version of the clock rmware.
2. Enter your uAttend
Company ID
a. This ID can be found in
the upper right corner
of your uAttend Web
Portal. If you do not
have an account, please
set one up as outlined
in Section 2 of this
manual.
3. Enter the 2-factor
Authentication Code,
emailed to your uAttend
Account administrator’s
email address
a. This helps keep your
account secure by
preventing additional
clocks from being
added to your account
without your permission.
ACTIVATE YOUR TIME CLOCK
The DR series time clocks allow for easy set up with LAN
or WiFi connection.
06