Ubiquiti UniFi Dream Machine Pro User manual

2/16/2021 UDM-Pro Quick Start Guide
dl-origin.ubnt.com/qsg/UDM-Pro/UDM-Pro_EN.html 1/21
UniFi Dream Machine Pro Power Cord A- Bracket Screws (Qty. 8)
B- Mounting Screws (Qty. 4) C- Nuts (Qty. 4) D- Security Screw
E- 2.5" HDD Screws (Qty. 4) F- Rack-Mount Brackets
(Qty. 2)
G- Rubber Feet (Qty. 4)
Package Contents
The following components will be required for:
HDD Installation: Components D or E
Rack Mounting: Components A, B, C, and F
Flat Surface Staging: Component G
Hardware Overview
UDM-Pro Quick Start Guide
×
Click for
Table of Contents

2/16/2021 UDM-Pro Quick Start Guide
dl-origin.ubnt.com/qsg/UDM-Pro/UDM-Pro_EN.html 2/21
Touchscreen Display
HDD LED
RJ-45 Speed/Link/Activity LED (Ports 1 - 9)
SFP+ Speed/Link/Activity LED (Ports 10 - 11)
Bootup Animation A display message of "UDM-Pro is Starting..."
Location Animation
This indicates that you clicked Locate in the UniFi
Controller software. The software will also display
the location of the device on the map.
Flashing White Indicates Read/Write Activity
Steady Amber Indicates HDD Error
Off No Link
Amber
Link Established at 10/100 Mbps
Flashing Indicates Activity
Green
Link Established at 1 Gbps
Flashing Indicates Activity
Off No Link
Green
Link Established at 1 Gbps
Flashing Indicates Activity
UDM-Pro Quick Start Guide
×
Click for
Table of Contents

2/16/2021 UDM-Pro Quick Start Guide
dl-origin.ubnt.com/qsg/UDM-Pro/UDM-Pro_EN.html 3/21
HDD Bay
RJ45 LAN (Ports 1 - 8)
RJ45 Internet (Port 9)
SFP+ Internet (Port 10)
SFP+ LAN (Port 11)
Reset Button
USP RPS LED
USP Connect DC Input
Power Port
White Link Established at 10 Gbps
Flashing Indicates Activity
Install a 3.5" or 2.5" HDD (not included) to use the device as an NVR for UniFi
Protect.
The RJ45 ports support 10/100/1000 Ethernet connections. By default, they
are set to DHCP Server with the fallback IP address, 192.168.1.1/24.
The RJ45 port supports a 10/100/1000 Ethernet connection. Set to DHCP
Client by default.
The SFP+ port supports a 1/10G Ethernet connection. Set to DHCP Client by
default.
The SFP+ port supports a 1/10G Ethernet connection. By default, it is set to
DHCP Server with the fallback IP address, 192.168.1.1/24.
Resets to factory defaults. The device should be running after bootup is
complete. Press and hold the Reset button for about 10 seconds until the
display indicates that the device has reset itself. After a few seconds, the LED
will turn off, and the device will automatically reboot.
Reserved for future use.
Reserved for future use.
Connect the included Power Cord to the Power port.
Hard Disk Drive (HDD) Installation
UDM-Pro Quick Start Guide
×
Click for
Table of Contents

2/16/2021 UDM-Pro Quick Start Guide
dl-origin.ubnt.com/qsg/UDM-Pro/UDM-Pro_EN.html 4/21
1. Ensure that your UDM-Pro is fully powered down and unplugged prior to
installing your 2.5" or 3.5" HDD.
2. Press the right end of the HDD bay cover inward to unlatch it, then pull the
plastic tab out to release the HDD mounting tray.
3. Insert your 3.5" HDD into the mounting tray:
a. Position your 3.5" HDD inside the mounting tray so that the device's side
threading hole is aligned with that of the tray.
Note: If you are installing a 2.5" HDD,
proceed to Step 4.
UDM-Pro Quick Start Guide
×
Click for
Table of Contents

2/16/2021 UDM-Pro Quick Start Guide
dl-origin.ubnt.com/qsg/UDM-Pro/UDM-Pro_EN.html 5/21
b. Fasten the security screw (D) into the aligned threading hole with a Phillips
screwdriver until secure.
c. Proceed to Step 5.
UDM-Pro Quick Start Guide
×
Click for
Table of Contents

2/16/2021 UDM-Pro Quick Start Guide
dl-origin.ubnt.com/qsg/UDM-Pro/UDM-Pro_EN.html 6/21
4. Insert your 2.5" HDD into the mounting tray:
a. Position your 2.5" HDD inside the mounting tray so that the device's
threading holes are aligned with those at the bottom of the tray.
b. Fasten the mounting screws (D) into the aligned threading holes with a
Phillips screwdriver until secure.
5. Reinsert the tray back into the HDD bay, then push the right end of the bay's
front panel in until it clicks into place.
UDM-Pro Quick Start Guide
×
Click for
Table of Contents

2/16/2021 UDM-Pro Quick Start Guide
dl-origin.ubnt.com/qsg/UDM-Pro/UDM-Pro_EN.html 7/21
HDD Removal:
1. Ensure that your UDM-Pro is fully powered down and unplugged prior to
removing your HDD.
2. Open your UDM-Pro's front panel and pull out the HDD mounting tray.
3. Remove all screws attaching the HDD's chassis to the tray, then remove the
device.
4. Reinsert the tray into HDD bay and close the front panel tab.
UDM-Pro Quick Start Guide
×
Click for
Table of Contents

2/16/2021 UDM-Pro Quick Start Guide
dl-origin.ubnt.com/qsg/UDM-Pro/UDM-Pro_EN.html 8/21
Rack Mounting the UDM-Pro
Installation Requirements
Phillips screwdriver
Standard-sized, 19" wide rack with a minimum of 1U height available
For indoor applications, use Category 5 (or above) UTP cabling approved for
indoor use.
For outdoor applications, shielded Category 5 (or above) cabling should be
used for all wired Ethernet connections and should be grounded through the
AC ground of the power supply.
Note: Although the cabling can be located outdoors, the UDM-Pro itself
should be housed inside a protective enclosure.
1. Position the first rack-mount bracket (F) so that its four holes align with the four
threading holes on either side of the UDM-Pro.
2. Fasten the first rack-mount bracket using four bracket screws (A), then repeat
the process with the second rack-mount bracket.
UDM-Pro Quick Start Guide
×
Click for
Table of Contents

2/16/2021 UDM-Pro Quick Start Guide
dl-origin.ubnt.com/qsg/UDM-Pro/UDM-Pro_EN.html 9/21
3. Align the front-facing holes of the rack-mount brackets with those of the wide
rack's support legs.
a. If your mounting rack's holes are circular, fasten two mounting screws
(B) through the rack-mount bracket and the rack's support legs.
b. If your mounting rack's holes are rectangular:
i. Fasten two cage nuts (C) to each of the mounting rack's support legs.
ii. Thread the mounting screws (B) through the rack-mount brackets and the
circular ends of the cage nuts.
UDM-Pro Quick Start Guide
×
Click for
Table of Contents

2/16/2021 UDM-Pro Quick Start Guide
dl-origin.ubnt.com/qsg/UDM-Pro/UDM-Pro_EN.html 10/21
Powering the UDM-Pro
IMPORTANT! We strongly recommend connecting the UDM-Pro to an
Uninterruptible Power Supply (UPS), or battery backup device, to prevent power
instability issues and hardware damage that may result from relying on the local
AC power of a standard outlet.
1. Insert the power cord into the back of the UDM-Pro.
2. Connect the power cord to a standard AC outlet, surge-protected power strip,
or a UPS device.
UDM-Pro Quick Start Guide
×
Click for
Table of Contents