Uniden Guardian App Cam 24 User manual

1
Quick-Start Guide
Guardian App Cam 24
IP Camera
Use this Quick-Start Guide to connect the camera to the Guardian
Smart Home Control System. For detailed instructions, please refer
to the Online Owner’s Manual on the website.
In the Box
• Camera(x1)
• Base(x1)
• EthernetCable(x1)
• ACAdaptor(x1)
• ScrewPack
• Quick-StartGuide
Ifanyitemismissingordamaged,contactyourplaceofpurchase
immediately.Never use damaged products!
Needhelp?Getanswersatourwebsite:
www.uniden.com.au forAustralianmodel
Download the Uniden AppCam app,
when using the AppCam24 as stand-
alone IP camera.
Download the Guardian Home app,
when using the AppCam24 as part
of the Uniden Smart Home Control
System.

2
Getting to know your Guardian App Cam 24
1. Donotdrop,punctureordisassemblethecamera.
2. ThiscameraisNOTwaterproof.
3. Nevertugonthepowercords.Usetheplugtounplugitfromthewall
outlet.
4. Donotexposethecameratohightemperatureorleaveitindirect
sunlight.Doingsomaydamagethecameraorcausecamera
temporarymalfunction.
5. Foryourownsafety,avoidusingthecameraorpoweroffthecamera
whenthereisastormorlightning.
6. Removethepoweradaptorduringlongperiodsbetweenusages.
7. Useonlytheaccessoriesandpoweradaptorssupplied.
Important Safety Instructions
MicroSD
CardSlot
Reset LinkLED
PowerLED
Microphone
PIR
Sensor
Speaker
LightSensor
Lens
LANPort
Power

3
Mounting the Camera
1. Holdthebaseofthecamerastandwhereyouwanttomountitand
markthelocationofthescrewholes.
2. Usetheincludedscrewsandanchorstoattachthebasetothewall
orceiling.Youcanalsoattachthebaseintoaflatsurfacesuchasa
tabletopifneeded.
3. Beforeattachingthecamera,tuggentlyonthestandtomakesureitis
securelyinplace.
4. Disconnectpowertothecamera.
5. Attachthecameratothemountingscrew.Setthemountingposttothe
correctangle(upto90°movement).Tightenthecircularcamerabrace
upagainsttheAppCam24tosecureitintoplace.
6. Afterinstallation,reconnectpower.
Setup the Camera
1. FirstconnectthecameratotheWi-Firouter
viatheEthernetcablesupplied.
2. PoweronthecamerausingtheACadaptor
suppliedandwaituntilboththeLEDsglow
steady.
Note: DO NOT begin the APP setup
process until both LEDs glow steady.
3. Launchthe‘GuardianHome’app,selectthe
Gateway,tap inthe‘Status’sectionand
taptoaddnewcameratotheGateway.
Taptheappwillnowsearchforthe
cameraconnectedtotheWifiRouterand
pullinthecameraDID.
4. Tap ifsearchdidn’tproduceanyresult
andyouwouldliketomanuallyenterDID(15
characters).(DIDcanbefoundonthebackof
camera).
5. Pleasenameyourcameraandspecifythe
locationwherethecamerawillbeinstalled.
ThecameradefaultSecurityCodeis‘123456’.
Tap tocompletepairingthecameratothe
Gateway.
Taptheappwillnowsearchforthe
cameraconnectedtotheWifiRouterand

4
1. Forcameratoworkwirelesslywiththe
Gateway,youwillneedtoaddrouter
toapp.Ensuringthatthecamerais
connectedtotherouterviaEthernet
cable,gotoStatus,tapEditon
upperrightandselectCameraEdit
toentercamerainfo.
2. Incamerainfosection,tapand
entercamerapassword(default:
123456)toenterAdvancedSettings.
InWi-Fisettingsection,choosethe
routerandenteritspassword.Camera
willautomaticallyreboot.Please
removetheEthernetcable,andwait
untilGREENLEDindicatorbecome
steadyon.Now,thecameracan
operatewirelessly.
IfyoupreferusingEthernetcable,youcannowswapthecablesupplied
withyourown.Forwirelessconnection/operationpleasefollowsteps
below.
Verifying the Connection:
GotoStatusandyournewcamerashouldON,tapitoncetoseelive
view.
XXX-XXXXXX-XXXXX

5
Troubleshooting
If... Try This...
Mysmartphone
orwirelessdevice
cannotfindthe
cameraduringsetup.
Makesurethecamera’sgreenLEDisglowing
steady.Ifitisn’t,resetthecamerabyusinga
bluntpintopressandholdtheResetbutton
untiltheLEDbegintoflash.
Theappcannotfind
thecamera
MakesureyournetworksupportsDHCP
protocol.
MakesurethattheDHCPoptionisturnedon.
Makesurethecameraandyourmobiledevice
connecttothesameWiFirouter.
MakesuretheWiFirouterisactivated.
Makesurethecameraisproperlypoweredon.
MakesuretheWiFirouterhasenabledSSID
broadcasting.
Thecameradoes
notfindtherouterto
connectto
Makesureyouselectedthecorrectrouterin
theManage WiFi Networkbox.
Makesureyouenteredthecorrectpassword
fortherouteryouselectedintheManage WiFi
Networkbox.

6
Networking Parameter
WirelessTechnology IEEE802.11b/g/n
NetworkConnection Ethernet(10/100Base-T/Base-TX);WiFi
SimultaneousViewers 3concurrentsessions
Security WPA/WPA2/WPA2-PSK(TKIP,128bitAES)
Camera Parameter
ImageSensor MegapixelCMOS
LocalStorage MicroSDCard,Class10
Viewingangle H:75°±3°,V45°±3°
Min.Illumination 1~8lux
NumberofLEDs 5IRLEDswithIRswitcher
IRDistance 5~8meters
Video Audio Parameter
ImageCompression H.264
ImageResolution HD1280x720
RecordingFrameRate 720P@20FPS
Supported Mobile Device
iOSrequirement iPhone4S/iPadMini/iPad2withiOS7.0or
above
Androidrequirement Android4.1Xorabove
Hardwarerequirement 1.5GHzdualcoreorabove
1GBoraboveinternalmemory
General Parameter
PowerRequirements 100~240VswitchingpowersupplyDC5V
1.5A
OperatingTemp -10°~+50°C

ONEYEAR LIMITED WARRANTY
Terms of Warranty: Uniden Aust warrants to the original retail
purchaser only that the Guardian App Cam 24 (“the Product”), will be
freefrom defectsinmaterialsand craftsmanship forthe duration ofthe
warrantyperiod,subjecttothelimitationsandexclusionssetoutbelow.

Warranty Period: This warranty to the original retail purchaser is only
valid in the original country of purchase for a Product first purchased
eitherinAustraliaorNewZealandand willexpireone(1)yearfromthe
dateoftheoriginalretailsale.Ifawarrantyclaimismade,thiswarranty
willnotapplyiftheProductisfoundbyUnidentobe:
A.Damagedornotmaintainedinareasonablemanneroras
recommendedintherelevantUnidenOwner’sManual;
B.Modified,alteredorusedaspartofanyconversionkits,
subassembliesoranyconfigurationsnotsoldbyUnidenAust;
C.Improperlyinstalledcontrarytoinstructionscontainedintherelevant
Owner’sManual
D.RepairedbysomeoneotherthananauthorizedUnidenRepairAgent
inrelationtoadefectormalfunctioncoveredbythiswarranty;or
E.Usedinconjunctionwithanyequipment,partsorasystem
notmanufacturedbyUniden.
Parts Covered: ThiswarrantycoverstheProductandincluded
accessories.
User-generated Data: Thiswarrantydoesnotcoveranyclaimedlossof
ordamagetouser-generateddata(includingbutwithoutlimitationphone
numbers, addresses and images)that may be stored on your Product.
Satisfactory evidence of the original purchase is required for warranty
service. Please refer to our Uniden website for any details or warranty
durationsofferedinadditiontothosecontainedbelow.
The warrantor is Uniden Australia Pty Limited ABN 58 001 865 498
(“UnidenAust”).
Guardian App Cam 24
Important:
Warrantor:

Statement of Remedy: If the Product is found not to conform to this
warranty as stated above, the Warrantor, at its discretion, will either
repair thedefectorreplacethe Productwithoutanychargeforparts or
service.Thiswarranty doesnotincludeanyreimbursementorpayment
ofanyconsequentialdamagesclaimedtoarisefromaProduct’sfailureto
complywiththewarranty.Ourgoodscomewithguaranteesthatcannot
be excluded under the Australian Consumer Law. You are entitled to a
replacementorrefundforamajorfailureandforcompensationforanyother
reasonablyforeseeablelossordamage.Youarealsoentitledtohavethe
goodsrepairedorreplacedifthegoodsfailtobeofacceptablequalityand
thefailuredoesnotamounttoamajorfailure.Thiswarrantyisinaddition
to and sits alongside your rights under either the COMPETITION AND
CONSUMER ACT 2010 (Australia) or the CONSUMER GUARANTEES
ACT(NewZealand)asthecasemaybe,noneofwhichcanbeexcluded.
Procedure for Obtaining Warranty Service: Dependingonthecountry
inwhichtheProductwasfirstpurchased,ifyoubelievethatyourProduct
does not conform with this warranty, you should deliver the Product,
togetherwithsatisfactoryevidenceofyouroriginalpurchase(suchasa
legible copy of the sales docket) to Uniden. Please refer to the Uniden
website for address details. You should contact Uniden regarding
any compensation that may be payable for your expenses incurred in
makingawarrantyclaim.Priortodelivery,werecommendthatyoumake
a backup copy of any phone numbers, images or other data stored on
your Product, in case it is lost or damaged during warranty service.
UNIDEN AUSTRALIA PTY LTD
Phone number: 1300 366 895
Email: custser[email protected]