Uniden Guardian App Cam 25 User manual

Guardian App Cam 25
IP Camera
For more exciting new products please visit our website:
Australia: www.uniden.com.au

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IMPORTANT SAFETY INSTRUCTIONS
Damages caused by non-compliance with this Owner’s Manual will void the
warranty! We will not assume any liability for damages to items or persons
caused by improper handling or non-compliance with the safety notices!
Any warranty claim will be null and void in such cases.
• Do not drop, puncture or disassemble the camera. DO NOT expose the
camera to excessive water or moisture.
• Never tug on the power cords. Use the plug to unplug it from the outlet.
• Do not expose the camera to high temperature or leave it in direct
sunlight. Doing so, may damage the camera or cause temporary camera
malfunction.
• Use the devices with care. Avoid pressing hard on the camera body.
• For your own safety, avoid using the camera or power off the camera
when there is a storm or lightning.
• Disconnect the power adaptor during long periods between usage.
• Use only the accessories and power adaptors supplied by Uniden.
Ensure the signal reception is acceptable between the camera(s) and the
WiFi router. If necessary, reduce the distance between them to improve
overall system performance. As local internet environments may vary,
your device may indicate that the camera is disconnected or may display a
black screen. If this occurs, refresh the app.
Item Requirement/Recommendation
Internet Bandwidth 1 Mbps upload/download speed
Network Requirement WiFi or 4G (optimize download speed)
Memory Card microSD, CLASS10, up to 32GB
Device Processor 1.5GHz dual core processor or equivalent
WIRELESS DEVICES OPERATING RANGE

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CONTENTS
IMPORTANT SAFETY INSTRUCTIONS............................................................................................2
CONTENTS.......................................................................................................................(this page)3
OVERVIEW .........................................................................................................................................4
FEATURES .........................................................................................................................................5
What’s in the box?............................................................................................................................ 6
GETTING TO KNOW YOUR CAMERA............................................................................................. 7
INSTALLING THE CAMERA..............................................................................................................8
NETWORK SETUP.......................................................................................................................... 10
Overview ....................................................................................................................................... 10
Prerequisites ................................................................................................................................. 10
Set Up Camera and Smartphone/Tablet ....................................................................................... 10
Connect Camera and Mobile Device ............................................................................................. 11
Connect Camera and WiFi Router .................................................................................................11
Set Time Zone ...............................................................................................................................12
Setting up Email Alert.....................................................................................................................13
USING THE APP...............................................................................................................................15
Accessing your cameras................................................................................................................15
Snapshot Vs Live Video Screen .................................................................................................... 16
Snapshot Screen Overview .......................................................................................................... 16
Live Video Screen Overview..........................................................................................................23
COMMON OPERATIONS.................................................................................................................25
MAINTAINING YOUR SYSTEM .......................................................................................................26
TROUBLESHOOTING ..................................................................................................................... 27
SPECIFICATIONS ............................................................................................................................30
WARRANTY......................................................................................................................................32

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OVERVIEW
Uniden’s Guardian App Cam 25 system works with your smartphone
or wireless device to create a powerful home security network. No PC
interface is needed to view video on your smartphone or wireless devices.
The wireless Guardian App Cam 25 offers superior quality video with true
colour. It is suitable for day or night time use.
The Guardian App Cam 25 camera is an indoor/outdoor camera that
is splashproof and has an IP66 weather rating. Water can be sprayed
on it and it will still work; however, the camera cannot be submerged
underwater.
Although this camera can be exposed directly to the rain, it is
recommended that, if it is used outdoors, it be mounted under some type of
cover like a patio overhang or eave. As rainwater drops start to dry on the
camera glass, it can create spots that will reflect the light from the infrared
LEDs used for night vision, thus causing lower quality video.
Also, as dust, grime, and cobwebs accumulate on the camera glass,
they can reflect light from the infrared LED and might lower video quality.
Periodically clean the lens glass with a soft cloth.

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FEATURES
System
• No PC required
• Wired connection to router
• WiFi connection to router
• P2P connection
• Records HD 720P up to 20fps
• Manual/Motion recording to microSD (not included)
• Supports up to 32GB microSD (not included)
• High quality H.264 video
• Audio reception
Guardian App Cam 25 Indoor/Outdoor Camera
• IP66 weather-rated
• IR cut filter switch
• Compact design
• Night vision range – up to 12 metrest
• Built-in microphone
• microSD card slot (microSD card not included)
Uniden’s AppCam App
• Multiple camera viewing and management from single app
• Remote access to recorded video
• Remote snapshot & recording control
• Event notification/Email alert

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WHAT’S IN THE BOX?
QUICK START
GUIDE
Guardian App Cam 25
Camera
Camera Stand
Antenna
5V/1.5V Power Adaptor Quick Start Guide
Screws and Anchors
Micro USB to Ethernet Cable
If any item is missing or damaged, contact your place of purchase immediately.
Never use damaged products!
Need Help? Get answers at our website:
www.uniden.com.au for Australian model

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GETTING TO KNOW YOUR CAMERA
Antenna
Infrared LEDs
Power Indicator
PIR sensor
Signal indicator
SMA Connector
microSD
card slot
microUSB to
RJ45
Power cable/
Reset button
Camera
Stand

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Consider the following when installing cameras:
• Clear line of sight video transmission distance is best.
- Walls, especially brick and concrete, shorten the transmission distance.
- Placement next to windows allows better transmission.
• Avoid having a direct light source in the view of the camera, including
street lights, ceiling or floor lamps, spotlights in the driveway, etc.
• The camera is equipped with built-in infrared LEDs so you can use night
vision for 24-hour surveillance. The LEDs will automatically activate
at night and the picture viewed will turn to black and white. The night
viewing range is up to 12ms. Avoid pointing the camera lens directly at
clear glass; the night vision LEDs will cause a blurred image.
• Optimized motion detection range is 1-6ms for the camera. The farther
away an object is, the less accurate the motion detection.
• Avoid pointing the camera directly at any bushes, tree branches, or
moving objects that might naturally move due to winds. This may cause,
the motion detection feature to record unnecessarily.
You can mount the Guardian App Cam 25 with the stand on the bottom (on
a flat surface such as a table-top), on the side (on a wall), or on the top (on
the ceiling or under an eave or overhang).
1. Use your mobile device to test the places where you are considering
mounting the camera. Hold the device in that location; if you still have a
WiFi signal on your device, the location should be okay.
Attach the camera stand if you have not already done so.
2. Unplug the camera from the power source and install it.
3. After the camera is installed, reconnect power.
INSTALLING THE CAMERA

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Mount the Guardian App Cam 25 Base
1. Hold the base of the camera
stand where you want to mount it
and mark the location of the
screw holes.
2. Use the included screws and
anchors to attach the base to
the wall or ceiling. You can also
screw the base into a flat surface
such as a tabletop if needed.
3. Before attaching the camera, tug gently on the stand to make sure it is
securely in place.
Attach the Guardian App Cam 25 Camera
1. For each Guardian App Cam 25,
attach the camera bracket to the
mounting screw. You can attach
the stand to the top or the bottom
of the camera as needed.
Tighten it a few turns, then turn
the camera to face the direction
you want.
2. Tighten the camera brace up
against the Guardian App Cam
25 to secure it into place.
3. Unlock the mounting post by
turning the wingnut to the left a few turns.
4. Set the mounting post to the correct angle, then tighten the wingnut until
the post is locked into place.
5. After the Guardian App Cam 25 camera is installed, reconnect power.

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NETWORK SETUP
OVERVIEW
There are two methods of connecting the Guardian App Cam 25 camera to
your mobile device. One method is wireless and the other method has the
camera connected directly to the router using the provided microUSB to
Ethernet cable.
The add camera procedures themselves are identical. In the setup
procedures that follow, the wired connection instructions are noted where
applicable.
PREREqUISITES
• Your router must support WPA/WPA2 security and it must be turned on.
• You must have an available WiFi-enabled mobile device (Android or iOS
smartphone/tablet).
• The Guardian App Cam 25 and your mobile device must connect to the
same WiFi router for setup.
SET UP CAMERA AND SMARTPHONE/TABLET
1. Download the Guardian App (search for Uniden® AppCam™ app) from
the Apple App Store (iOS) or Play Store (Android) onto your device.
2. Connect the antenna to the camera. You can attach the camera stand
to the camera as well but it is not necessary.
3. Wireless Setup - Connect the camera to power. After about 45
seconds, the red LED is steady on and the green LED begins to flash
(3-flash/pause pattern), indicating that the camera is in Pairing mode.
Wired Setup - Connect the camera to your router using the microUSB
to Ethernet cable, provided. Connect to power. Go to Step 2 in the next
section - Connect Camera and Mobile Device.
As the Uniden App is constantly under development to enrich user experience, the icons/
screens shown in this manual may vary slightly from the actual app. This OM uses icons
from the Andriod device for most of the steps.

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CONNECT CAMERA AND MOBILE DEVICE
1. If you are connecting wirelessly, from your device’s settings, go to
WiFi . Select the Guardian App Cam 25 to connect your device to it.
The camera listing will be HD-XXXXXX where XXXXXX are the last 6
digits on the camera label. Enter the default password, 12345678. Your
mobile device is now connected to the camera.
2. If you are using the wired option, launch the app and tap the
Add New System icon.
3. The
System Information screen displays. Name the camera and
tap
Search .
4. The
Search in LAN result box displays. The camera’s DID should
display. Tap the DID number.
5. The
System Information screen displays again. This time, enter the
security code (123456); tap
Save . Tap YES , then OK at the next
prompts.
6. The
Globe screen displays. Tap the Globe to access LIVE view.
7. Since this is the first time you connect to LIVE view, you must change
the security code. Once you change the security code, you will not be
asked again.
8. The app now displays LIVE video.
CONNECT CAMERA AND WIFI ROUTER
1. From the LIVE view, tap Back icon ( ), the System icon ( ), and
then the System Setting icon (
From the LIVE view, tap Back icon (
). The System Information screen
displays.
2. Tap
Advanced . Enter the Admin password (123456).
3. Scroll to
WiFi on the Advanced Settings list. Tap Manage WiFi Network.
Select your router from the drop-down list and enter your router’s
password. Tap
Connect .

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Your camera will reboot and reconnect to the router. If using the
wired set up process, unplug the Ethernet cable from the router
and camera during the reboot process. Wait 2 - 3 minutes until
the camera’s LEDs both return to the steady on state to continue.
4. The camera screen indicates that it is disconnected. Tap the System
icon and then the Refresh icon. The camera refreshes and reconnects
to the router you chose. The app displays a snapshot of the video
image.
At this point, both the red and green LEDs are steady on.
SET TIME ZONE/DAYLIGHT SAVINGS TIME
It is important to set the correct time zone and daylight savings time
indication on your camera to ensure correct date/time stamp on the video
files.
1. Access the
Advanced Settings list (see Connect Camera and WiFi
Router, described previously).
2. From the
Advanced Settings list, scroll to Time Zone .
3. Select your time zone.
4. Set the Daylight Savings Time indicator.
5. Tap
Back , and exit the Advanced Settings list.

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SETTING UP EMAIL ALERT
1. In LIVE view, tap the Back icon ( ), the System icon ( ), and then
the System Setting icon (
In LIVE view, tap the Back icon (
).
2. The
System Information screen displays with the e-mail option as well as
the
Advanced tab.
3. Tap the ENABLE EMAIL ALERT box (Android) or slide the ENABLE EMAIL
ALERT
button to ON (iOS) to turn on email notification when the camera
begins recording when it detects movement.
4. Tap
Advanced Settings and scroll to E-Mail Setting . Refer to the table on
page 14. Enter your e-mail information in the Username and Receiver
field. You can use the same email address in both the fields.
5. Tap OK to save your modification.
Set up the email alert so you can be notified when the motion sensor
triggers automatic recording.
Android iOS
Android iOS

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For Gmail
SMTP Server smtp.gmail.com Enter this.
SMTP Port 465 Enter this.
User Name [email protected] Enter your gmail address in
full, including ‘@gmail.com’.
Password XXXXXXXXXXX Enter the password for this
gmail account.
Receiver [email protected] Enter the email address
where you want the alerts
sent.
Setting up a gmail account is recommended. Check SSL and use the data
in the following table:

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USING THE APP
After you’ve set up your system, use the Uniden AppCam app to manage
your Guardian App Cam 25 operations and to take snapshots and remotely
view LIVE or recorded video on your smart phone or tablet device. You
can view up to 12 independant Guardian App Cam 25 cameras on the
Uniden AppCam app.
ACCESSING YOUR CAMERAS
1. Run the Uniden AppCam app.
2. The
Globe screen displays for each camera set up on the app. Review
the names for each camera and tap the globe for the camera you want
to view.
3. The
Snapshot screen displays for that camera. See page 17 for actions
available from the
Snapshot screen. Tap the screen image.
4. LIVE video displays. See page 23 for actions available from the
LIVE
Video
screen. Tap to return to the Snapshot screen.
If only one camera is set up on your system, the app displays the
Globe screen momentarily and then displays the Snapshot screen
for your camera.
As the Uniden App is constantly under development to enrich your user
experience, the icons/screens shown in this OM may vary slightly from the
actual app.

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Android iOS
Snapshot Live Snapshot Live
SNAPSHOT SCREEN OVERVIEW
The Snapshot screen displays a snapshot image from the camera and four
function icons.
Add Another Camera
The icon allows you to add another camera to your network. Follow the
same procedures beginning with Step 2 on page 11.
SNAPSHOT VS LIVE VIDEO SCREEN
The Snapshot and LIVE Video screens control operations. The Snapshot
screen lets you add more cameras, configure advanced settings, access
and manage recorded files, update the camera connection status, and
check app version.
The
LIVE Video screen lets you take snapshots and record live video. You
can also control the sound.

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Android
iOS
Accesses System Information - Advanced
Screen. This screen lets you configure the
camera and set notification alerts. See page
19 for details.
Deletes the camera from the app.
Event List lets you check and play back
recorded events and files. (See page 21 for
details.)
Update
Tap to update the camera’s connection status.
System Settings
The icon allows you to configure the advanced settings, remove the
camera connection, and play back the recorded video clips. Tap and
the following three icons display in the center of the snapshot image:

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Android iOS
• The PIN lock is a unique security code you must enter when you start the
app.
• APP information displayed includes APP and API version information.
• Android systems can also enable event notification through this button.
iOS systems enable event notification through the iPhone
settings (Settings/Notification/UnidenAppCam/Notification
Center).
System Information - Advanced Screen Details
Tap to display the
System Information screen again with a tab for
Advanced settings. From this screen (see page 13 for an image of this
screen), you can set email alerts and event notifications as well as
configure specific camera settings.
Enable Email Alert
Email alerts notify you when something triggers the motion sensors on your
cameras. Tap the box (Android) or move the slider (iOS) to turn this feature
on.
Information
Tap to set up and enable PIN lock or to check the app information.

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Enable Event notify
The system generates event notifications when something triggers the
motion sensors on your cameras. Tap the box to turn this feature on.
Advanced
Tap the
Advanced tab to configure various settings in your device, such
as the time zone, device password, and video setting. These settings are
displayed in a list of fields, each field contained in its own block. Scroll
down to find the field you want to set. You can also format the microSD
card or check the device information here.
The Advanced field blocks are:
• Admin Password : The security code for your advanced settings. The
default Admin Password is 123456. Change the default password to one
you set yourself.
• Time Zone : Turns daylight savings time on and off and sets up the time
zone for your system.
• Device security code : Change the default password (123456) to a security
code of your choosing for your camera.
• Video Setting :
Record FPS
Better Streaming
(VGA) Better Image (VGA) HD Better
Live View
(Video Quality)
VGA 25fps
256kbps
VGA 20fps
768kbps
HD 10fps
1Mbps
Record
(SD Card)
HD 20fps
1.5Mbps
HD 20fps
1.5Mbps
HD 10fps
1Mbps
- Screen Orientation
The options available are Normal, Flip, Mirror and Filp and Mirror.
- Video Quality

20 21
• WiFi Setting : Set up your WiFi connection.
• Sensitivity Setting : Turn on or off the motion detection sensitivity setting.
• Email Setting : Allows you to configure the email environment, email
account, and password. You can also set up encryption for data
transmission.
• SDCard Setting : Lets you reformat the SD card and enable/disable the
ability to overwrite the microSD card as space is needed.
• Profile Setting : Allows you to save the profile of one camera to apply it
to future cameras. You can then customize additional camera using this
profile as a base.
• Device Information : Check the model, camera’s firmware version, and
storage status.
Unless stated otherwise, the screen returns to the main list of
Advanced setting fields after you enter the requested information in
a specific field.
Normal: The image on the device appears as seen by the naked eye.
Flip: Use this option to flip the images (i.e., if you want to view the images
turned upside down).
Mirror: Use this option to view the images as it would appear if seen in a
mirror (reversed side).
Flip and Mirror: Use this option to view flipped and mirrored images.
- Environment Mode
This mode enables you to select the power line frequency used at the
location of the App Cam 25. The frequency depends on the geographic
location. The images may not be very clear if the frequency selected is not
correct. Suggested frequency in Australia is 50Hz.
- Low Light Enhancement
This mode improves the night view video image - Level 5 (highest).