Unify OpenStage 40 User manual

OpenStage 40 (US) Telephone User Guide Provided by: InfoTel 6-16-14 Page 1 of 5
OPENSTAGE 40 (US) TELEPHONE USER GUIDE
1) Incoming Call Status Indicator
(red)
2) Programmable Sensor Keys
3) Display
4) Handset / Disconnect Sensor
5) Conference Button
6) Transfer / Consult Button
7) Hold Button
8) Headset Answer / Disconnect
Button
9) Mute On / Off Button
10) Messages Button
(for call log & voicemail)
11) Services / Applications Button
(menu for programming features)
12) Speaker On / Off Button
13) Volume Control Buttons (- / +)
14) TouchWheel / 5-Way Navigator
for Menu prompts
15) Keypad
(hot/live keypad for handset-free dialing)

OpenStage 40 (US) Telephone User Guide Provided by: InfoTel 6-16-14 Page 2 of 5
FEATURE
TOUCHWHEEL MENU/Button Options
PLACING A CALL
NOTE: All telephones have a “hot” keypad that allows
immediate dialing without lifting receiver. This will
automatically activate the SPEAKER option on each
telephone. To move a call from speaker to handset, simply lift
handset.
•Dial the 10-digit telephone number and press OK
EXTERNAL CALLS
•Dial Internal Extension number only and press OK
INTERNAL CALLS
NOTE: It is not necessary to dial a "9" before placing a call, but the system will accept it.
INTERCOM CALL (COM GROUP)
Place an intercomcallto a memberofyour “group” using the
telephone speakers.
•Press the COM SPEAK button
•Dial the 2-digit intercom code for the individual you wish to “intercom”
•Wait for confirmation tone and then begin speaking.
HANDSET FREE DIALING
•With the handset in the cradle, dial the desired telephone number
•Lift receiver to place call via Handset
OR
•
Press OK to place call via Speakerphone
NAVIGATION / TOUCH WHEEL
OPTIONS DURING INCOMING
CALL Answering your telephone via display
prompts and TouchWheel (Select = press OK)
Accept –Select OK to answer call via speaker
Deflect –Scroll and select OK. Type desired destination
number and pressOK to Redirect incoming call
ANSWERING A CALL
Lift Handset or press Headset press Speaker button
While telephone is ringing – Lift HANDSET
OR
Press the HEADSET button (Headset LED will illuminate)
OR
Press the SPEAKER button (Speaker LED will illuminate)
-
(minus icon appears in display when connected to caller)
ANSWERING A SECOND LINE
ON YOUR TELEPHONE (keysets)
•Lightly press the flashing extension SENSOR key (this places your current
call on HOLD)
•
You are connected to the caller
INTERCOM CALL (COM GROUP)
Place an intercom call to a member ofyour “group” using the
telephone speakers.
•Press the COM SPEAK button
•Dial the 2-digit intercom code for the individual you wish to “intercom”
•Wait for confirmation tone and then begin speaking.
DISCONNECTING A CALL
To terminate the connection
•Via HANDSET replace handset in cradle or touch light sensor in
earpiece portion of telephone cradle
While connected to the caller
•Via HEADSET, press the HEADSET button
•Via SPEAKER, press the SPEAKER button
•Scroll and select Disconnect from menu options
While the caller is on hold
MUTE
To temporarily deactivate the microphone on the handset or
speakerphone
•While connected to the caller, press the MUTE button
(The LED on the MUTE button will illuminate to ensure feature is activated)
•To deactivatemute, press the lit MUTE button
(The LED on the MUTE button will deactivate)
LAST NUMBER REDIAL
Enables user to REDIAL the last number dialed
(internal or external)
•Press the OK button twice (call defaults to Speakerphone)
HANDSET-FREE
OR
•Lift the handset
•Press OK on Redial menu option (number displays in field)
RINGER CUTOFF
To disable the RINGER but allow incoming calls
•Press and hold the ASTERISK * button located on the keypad for
approx. 3 seconds
To DEACTIVATE ringer
(A BELL ICON with a slash through it will appear in display indicating ringer is
deactivated)
•Press and hold the ASTERISK * button for approx. 3 seconds
To ACTIVATE ringer

OpenStage 40 (US) Telephone User Guide Provided by: InfoTel 6-16-14 Page 3 of 5
FEATURE
TOUCHWHEEL MENU/Button Options
DO NOT DISTURB (DND)
Disables ringer and sends callers directly to voicemail
All calls that arrive to your telephone while in DND will be
pegged in your CALL LOG under the FORWARDED tab
•While the telephone is idle, scroll to bring up menu, scroll
To ACTIVATE DND and
select Do Not Disturb On from menu options (DND icon will display when
activated)
•Scroll to bring up menu, scroll
To CANCEL DND and select Do Not Disturb Off
from menu options
HOLD
Place a caller on hold at your extension, retrievable only by
user
The HOLD ICON will appear in the display and the HOLD
button LED will stay illuminated as the call is holding
NONKEYSETS –Extension number
appears on the telephone display
KEYSETS – Extension number
appears on a sensor key
•While connected to the caller, press the HOLD button
NONKEYSETS
(The HOLD LED will illuminate and the HOLD ICON will appear on the display next to
the held caller's telephone number indicating held call)
NOTE: If using handset, place the handset on the desk, not in the
cradle during hold.
To take the call OFF of HOLD
•Press the lit HOLD button
OR
•Replace handset in cradle. This will create a “ring-back” (caller does not
hear ring-back)
•Lift receiver to reconnect to held call
•While connected to the caller, press the EXTENSION SENSOR key
(Extension will blink to indicate HELD CALL)
KEYSETS
To take the call OFF of HOLD
•
Press the blinking EXTENSION SENSOR key
TRANSFER
Transfer a call to another party
Warm Transfer – Announced Call
Blind Transfer – Unannounced
Call
•During a call, press the TRANSFER button (caller is placed on hold)
WARM TRANSFER
•Dial the extension number, press OK
•Announce the call
•Hang up (this completes the transfer)
If the party does not answer or does not want the call:
•Scroll and select Disconnect & Return from menu options
•Scroll
BLIND TRANSFER
and select Blind Transfer from menu options
•Enter the extension number, press OK
•Call is immediately transferred
CONFERENCE
Create a quick Conferencecall
(maximum of 3 OR 10 parties as per configured)
•
During a call, press the CONFERENCE button
(caller is placed on hold)
•Dial the extension or external number, press OK
•Announce the conference call
•Press the CONFERENCE button to join all callers
If the party does not answer or does not want to join the conference:
•
Scroll and select Disconnect & Return from menu options
CONSULT
To place a second call from your extension and consult
privately with party while first party is on hold
•
During a call, press the TRANSFER button OR select Consult from
menu options (caller is placed on hold)
•Dial the second party, press OK
•Once party answers, you may use the below menu options to handle the
call
•Scroll and select
oAlternate (toggles between the two calls)
oComplete Xfer (joins current call with held call)
oConference (joins all callers)
oBlind Transfer (allows transfer of current connection)
oHold (places current connection on Hold)
oDisconnect & Return (disconnects current connection and
returns to held call)

OpenStage 40 (US) Telephone User Guide Provided by: InfoTel 6-16-14 Page 4 of 5
FEATURE
TOUCHWHEEL MENU/Button Options
DIRECTED PICKUP
To answer a ringing extension other than your own
•Lift handset, scroll and select Directed pickup from menu
•Enter the extension of ringing telephone
•
Press OK (you are connected to the caller)
CALL WAITING
To accept a second incoming call while on the telephone
NOTE:
The hold symbol next to number indicates
HELD party
-The minus symbol next to number indicates
CONNECTED party
•During a call, if a second party is calling, a beep tone is heard, the Caller
ID of second party is displayed and the options to Accept or Ignore are
presented.
•To answer the second call, press OK on the Accept menu option (first
callis automatically placed on HOLD)
•To end the second call and return to the first, select Disconnect &
Return from menu options
OR
•Hang up from current call. The second call will ring through with
Recalling on display
•
Answer telephone
CALL LOG
The CALL LOG icon will appear in the telephone display if a
call is MISSED. Once the list is viewed, the icon will disappear
from screen.
Multiple calls from the same number are only listed once. The
number of call attempts is logged in the “Details” context
menu.
Each call list folder may contain up to 30 entries. Once this
limit is reached,the oldestentry inthe log isdeleted.
•From Idle Menu, press the MESSAGES button (If you have missed calls, the
envelope button will be illuminated along with the call log display notification)
TO ACCESS A NUMBER FROM YOUR CALL LOG
•Scroll and select a number from the list to call OR simply view the
Missed Callslist to clear the call log notification from your display
•Press the illuminated ENVELOPE button to return to main screen
•To select from: MISSED, DIALED, RECEIVED or FORWARDED
folders, while in the CALL LOG FOLDER press the ESCAPE arrow
on the TouchWheel until all folders are showing on the telephone
display. Select the desired folder to open
SHIFT
(programmed sensor key)
When shift is programmed in a sensor key it allows each
sensor key to have two programmable sides.
•Press the SHIFT SENSOR key to see / utilize the shifted side of a sensor
key
NOTE: There are two sides to a sensor key -Normal and Shifted
SENSOR KEYS
Programmable -located to the right of caller ID display
•When lightly pressed and held, user is taken to the Program Key
screen to change the feature of that key
•To exit programming screen, select Cancel (or press escape icon)
PROGRAMMING A FEATURE ON
A SENSOR KEY
To customize the telephone with features helpful to the user
TIP: The #sign will change the mode
of the keypad when labeling key.
•Press and hold the SENSOR key to be programmed
NOTE:
If a 1-touch Speed Dial key is desired,
select SELECTED DIALING as the
feature in the Normal or Shifted field.
If a Multi-function key is needed, select
REPDIAL as the feature in the Normal
or Shifted field.
•Select OK on Program Key menu option
•Once Program Screen appears, scroll to Normal OR Shifted field
and press OK
•Scroll and select desired feature for key
•Scroll to Label field and press OK
•Using keypad, type desired label for key (if applicable)
•Press OK
•Scroll to Settings and press OK
•Type number for the system to dial
•Press OK
•Scroll and select Save & Exit from Options field
Changes Saved Successfully will display on telephone
•
Press the SERVICES button (illuminated) to return to main screen

OpenStage 40 (US) Telephone User Guide Provided by: InfoTel 6-16-14 Page 5 of 5
FEATURE
TOUCHWHEEL MENU/Button Options
VOLUME CONTROLS
•Utilize the plus (+) key to INCREASE & minus(-) to DECREASE
-Volume of Ringer astelephone isringing
-Volume of Handset while on the telephone
-Volume of Speaker while utilize the speakerphone
AUDIO SETTINGS
♫
To customize the ring tone of your telephone
•Press the Services button
•Scroll to Settings folder and press OK
•Press OK on the USER folder (if prompted for password, enter 123456)
•Scroll to the Audio folder and press OK
•Select Volumes (to preset volumes)
•Scroll and select the volume to adjust (loudspeaker, ringer, handset or
headset - these volumes can also be adjusted while the telephone is in use)
•Once a selection is made, use the TouchWheel to adjust volume
= decrease volume, = increase volume
OR
•Settings (to change ringer pitch)
•Scroll to Ringer and press the on TouchWheel
For a standard ring tone, select Pattern. Scroll to
Pattern Melody and select a pitch (1 thru 8)
For a melody ring tone, scroll and select 1 - 6 of a
Ringer .WAV file
NOTE: As each option is highlighted, the telephone will
demonstrate the ring tone.
•Scroll to Save & Exit from the Options screen and press OK
•
Press the SERVICES button to return to main screen