Unitec Wash Select II User manual

Wash Select II and
Wash Select II POS
Operations Manual
Unitec
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W A S H S E L E C T I I
Document Number: WS21002
Document Title: WSII Operations Manual
WASH SELECT II POS OPERATIONS MANUAL
SOFTWARE VERSION 5.55
This manual provides comprehensive operational procedures for the Wash Select II. In this
manual, we will discuss the setup, operation and maintenance of theWash Select II.
If further assistance is needed, please contact the distributor from which the product was
purchased.
When callingfor assistance, you must have the following information available:
Wash Select II Serial Number:
Distributor Name:
C O P Y R I G H T
© 2012 Unitec, Incorporated. All rights reserved. No part of this book, including text, screen
examples, diagrams, or icons, may be reproduced or transmitted in any form, by any means
(electronic, photocopying, recording, or otherwise) without prior written permission of Unitec,
Incorporated.
T R A D E M A R K S
Enterlink, Wash Select II, Wash Select II POS, VIPWash Pass, Customized VIPWash Pass,
VIP Wash Coupons, Unitec, and the Unitec Logo are trademarks, service marks, or
registered trademarksof Unitec, Incorporated.
GiveX isthe registered trademark of GiveX Incorporated.
CoinCo is the registered trademark of Coin Acceptors, Inc.
All other products, services, and company names are trademarks or registered trademarks of
their respective owners.

W A S H S E L E C T I I
Document Number: WS21002
Document Title: WSII Operations Manual
Document Revision History
Software
Version
Release
Date
Changes Made
5.55
7/2012
AddedWash Card support.
5.54
7/2011
Added cash code for Trinidad and Tobago
Added abilityto have both POS4000 link and Remote Code POS4000
enabled on Wash Select II
5.53
6/2010
Bug Fixes
5.52
11/2009
Added Credit Sales Tax Option
Added Menu to Reset MemoryFunction
Added Date Range to Credit History Report
Modified Display so thatWash and Option Prices can exceed $99.99
Added “Cash/Token + Credit” fields to Reports
5.51
4/2009
Bug fixes
5.50
12/2008
Added Remote Code POS4000 support: Section 2.8.12, page 58
5.42
6/2008
Bug fixes
5.41
6/2008
Bug fixes
5.31
11/2007
Lower case characters added to text editing: Section 2.7, page 46
PayFleet Account support added to WashPay-integrated units: Section 2.3.7
5.30
6/2007
Wash Select II toWashPayIntegration: Section 2.3.20, page 27
5.11
4/2007
Bug fixes
5.10
10/2006
New items added:
Split Tender for GiveX card: Section 2.3.19, page 29
Added Fleet Account Names: Section 2.2.1, page 10
Added instructions on how to “Pay Fleet Acct” in Credit System menu:
Section 2.3.7, page 22
Added instructions on how to “Pay Fleet Acct” when adding an account in
Pass Codes/Cards menu: Section 2.14.2 Table 12, page 86
Increased Credit Transaction History size from 300 to 500
5.00
3/2006
Original release.

W A S H S E L E C T I I
Document Number: WS21002
Document Title: WSII Operations Manual
[ T H I S P A G E I N T E N T I O N A L L Y L E F T B L A N K ]

W A S H S E L E C T I I
Document Number: WS21002
Document Title: WSII Operations Manual
Wash Select II Menu Tree
Version 5.55
Reporting Menu
Diagnostics Menu
Cust Interface Menu
Print Configuration
Test Outputs
Customer Stacking
View Configuration
Cycle Outputs
Forced Selection
Print Accounting
Test Inputs
Allow Upgrades
- Detailed
Test Bills/Coins
Auto Select Timer
- Summary
Dispense Coins
Paging Functions (N/A)
View Accounting
Test Card Reader
Edit Pager #
Clear Accounting
- Check Card Type
View Pager #s
Fleet Menu (N/A)
- Check Tracks
Print Pager #s
Add Account
Test Receipt Printer
Test a Pager
Edit Account
Test Keypad
Site ID Voice #
Add to Account
Test Buttons
Print Pager Log
Delete Account
Test Modem
Cash & Tokens
View Accounts
Get Network Info
Country Code
Print 1 Account
Modem Loopback
Token Value (N/A)
Print Accounts
485/POS Loopback
Max Tokens/Customer (N/A)
View Transaction History
Test Expansion Memory
Dispense Mode
Print Transaction History
Test RFID Reader
Dispense Value
Delete All Empty
RFID loopback
Cash Mode*
Edit Profile
Debit loopback
Misc. Setup
Add Per Profile
Aux P4 Loopback
System Time (N/A)
View Profiles
Aux J1 Loopback
Service Phone #
Print Profiles
Wash Setup (N/A)
Site ID
External Fleet
Wash Prices
Receipt Printer
Erase All
Wash Names
Cash Receipt
Credit System
Speech Menu (24 Messages)
Receipt Bar Code*
Credit Mode
Play Message
Alarm Duration (N/A)
Remote Setup
Record Message
Remote Reporting (N/A)
Remote Dial Up
Greeting Delay
Enable/Disable
Print Transaction Status
Repeat Delay
Set Password
Print Transaction History
Print Message List
Rings to Answer
Clear Transaction History
View Message List
Set Deaf Time
Pay Fleet Acct (N/A)
Text Messages (N/A)
Modem/Local
Return Credit (N/A)
Receipt Header
Passcodes/cards
Credit & Coupon
2nd Line of Wash
Add Code/Card
Open a Batch (N/A)
Greeting Screen*
View Codes/Cards
Close a Batch (N/A)
Wash Interface Menu
Print Codes/Cards
Clear A Batch (N/A)
Relay Stacking
Delete Code/Card
Processor Type
Relay Latching
VIP Coupons
Auto Batching
Relay Pattern
Setup Coupon
Accept Proprietary (N/A)
Auto OOS Detect
Set Manufacturer
POS Auth Timeout
Wash Handshaking
Coupon Limit
Network Params
Fault Input
POS4000 Link
Merchant ID (N/A)
OOS Timer
Interface Mode
Split Tender (N/A)
Tunnel Mode
Set Bay Address
Credit Sales Tax (N/A)
Barrier Gate*
Convey Accounting
Combo Mode
Use POS Names/Prices
Edit Combo Names
Notifications
Optioning
Remote Codes

W A S H S E L E C T I I
Document Number: WS21002
Document Title: WSII Operations Manual
[ T H I S P A G E I N T E N T I O N A L L Y L E F T B L A N K ]

W A S H S E L E C T I I
Document Number: WS21002 i
Document Title: WSII Operations Manual
Table of Contents
1System Overview............................................................................................................................1
1.1 Introduction to the Wash Select II..........................................................................................1
1.2 Setup and Operate Modes.....................................................................................................1
1.3 Customer Interface................................................................................................................2
1.4 Wash Select II Features ........................................................................................................2
1.4.1 Standard Features...............................................................................................................2
1.4.2 Optional Features................................................................................................................3
2System Configuration and Operation...........................................................................................5
2.1 Reporting Menu .....................................................................................................................5
2.1.1 Configuration Report ...........................................................................................................5
2.1.2 Accounting Report...............................................................................................................6
2.2 Fleet Accounts and Coupons Menu ......................................................................................7
2.2.1 Adding an Account..............................................................................................................7
2.2.2 Editing Accounts..................................................................................................................8
2.2.3 Adding Uses or Dollar Amounts to Accounts.......................................................................9
2.2.4 Delete an Account.............................................................................................................10
2.2.5 Viewing Fleet Accounts.....................................................................................................10
2.2.6 Print Selected Fleet Account.............................................................................................11
2.2.7 Print All Fleet Accounts .....................................................................................................11
2.2.8 View Transaction History...................................................................................................11
2.2.9 Print Transaction History...................................................................................................12
2.2.10 Delete All Empty Accounts................................................................................................12
2.2.11 Create/Edit a Profile ..........................................................................................................13
2.2.12 Create Fleet Accounts From Profiles.................................................................................14
2.2.13 View Current Profiles.........................................................................................................15
2.2.14 Print Current Profiles.........................................................................................................15
2.2.15 Enable External Fleet........................................................................................................15
2.2.16 Erase All Fleets.................................................................................................................16
2.3 Credit System ......................................................................................................................16
2.3.1 Obtaining a Merchant Account..........................................................................................16
2.3.2 Credit Mode.......................................................................................................................17
2.3.3 Remote Setup ...................................................................................................................18
2.3.4 Print Transaction Status....................................................................................................18
2.3.5 Print Credit Transaction History.........................................................................................18
2.3.6 Clearing the Transaction History.......................................................................................20

W A S H S E L E C T I I
Document Number: WS21002 ii
Document Title: WSII Operations Manual
2.3.7 Pay Fleet Account.............................................................................................................21
2.3.8 Return Credit (Refunding a Credit Transaction)................................................................21
2.3.9 Credit + Coupon................................................................................................................22
2.3.10 Open a Batch Manually.....................................................................................................22
2.3.11 Close a Batch Manually.....................................................................................................22
2.3.12 Clear a Batch.....................................................................................................................23
2.3.13 Processor Type (Credit Mode 2 Only)...............................................................................23
2.3.14 Automatic Batching ...........................................................................................................24
2.3.15 GiveX.................................................................................................................................24
2.3.16 Accept Propriety................................................................................................................25
2.3.17 Merchant ID.......................................................................................................................25
2.3.18 POS Auth Timeout ............................................................................................................26
2.3.19 Set Network Parameters (Credit Mode 5 Only).................................................................26
2.3.20 Wash Select II to WashPay Integration (Credit Mode 6 Only)...........................................27
2.3.21 Split Tender.......................................................................................................................28
2.3.22 Credit Sales Tax................................................................................................................28
2.4 Diagnostics Menu ................................................................................................................29
2.4.1 Testing Output Relays.......................................................................................................29
2.4.2 Cycling Output Relays.......................................................................................................30
2.4.3 Testing Inputs....................................................................................................................30
2.4.4 Testing Coin and Bill Pulse Relays....................................................................................31
2.4.5 Test Coin Dispenser..........................................................................................................32
2.4.6 Testing the Magnetic Card Reader....................................................................................33
2.4.7 Testing the Thermal Printer...............................................................................................34
2.4.8 Testing the Standard Keypad............................................................................................35
2.4.9 Testing the Buttons ...........................................................................................................36
2.4.10 Testing the Modem............................................................................................................36
2.4.11 Get Network Info ...............................................................................................................37
2.4.12 Modem Loop back.............................................................................................................37
2.4.13 POS/485 Loop back ..........................................................................................................38
2.4.14 Test Exp. Memory .............................................................................................................38
2.5 Wash Setup Menu...............................................................................................................39
2.5.1 Programming Wash Package Prices.................................................................................39
2.5.2 Programming Wash Package Names ...............................................................................39
2.5.3 Option Prices.....................................................................................................................40
2.5.4 Option Names ...................................................................................................................41
2.6 Speech Menu.......................................................................................................................41
2.6.1 Playback Messages ..........................................................................................................41
2.6.2 Record Messages .............................................................................................................42
2.6.3 Set Greeting Start Delay....................................................................................................42

W A S H S E L E C T I I
Document Number: WS21002 iii
Document Title: WSII Operations Manual
2.6.4 Set Greeting Repeat Delay................................................................................................43
2.6.5 Printing Message List........................................................................................................43
2.6.6 Viewing Current Message List...........................................................................................43
2.7 Text Messages Menu ..........................................................................................................44
2.7.1 Configure Receipt Header Message .................................................................................44
2.7.2 Configure Second Line of Wash Display...........................................................................45
2.7.3 Greeting Message.............................................................................................................45
2.7.4 Option Prompt...................................................................................................................46
2.7.5 Second Line of Option Display..........................................................................................46
2.8 Wash Interface Menu...........................................................................................................47
2.8.1 Enable Relay Stacking ......................................................................................................47
2.8.2 Enable Relay Latching ......................................................................................................47
2.8.3 Configure the Wash Relay Pattern....................................................................................48
2.8.4 Enable Automatic Out-Of-Service Detection .....................................................................49
2.8.5 Wash Handshaking ...........................................................................................................50
2.8.6 Wash Fault........................................................................................................................50
2.8.7 OOS Timer........................................................................................................................51
2.8.8 Tunnel Wash Settings .......................................................................................................52
2.8.9 Combo Mode.....................................................................................................................53
2.8.10 Edit Combo Names ...........................................................................................................54
2.8.11 Optioning...........................................................................................................................54
2.8.12 Remote Code POS4000 Support......................................................................................56
2.9 Customer Interface Menu....................................................................................................57
2.9.1 Customer Stacking............................................................................................................57
2.9.2 Forced Selection ...............................................................................................................58
2.9.3 Allow Upgrades.................................................................................................................59
2.9.4 Enabling and Setting Automatic Selection Timer...............................................................59
2.10 Paging Functions..............................................................................................................60
2.10.1 Pager Types......................................................................................................................61
2.10.2 Pager Error Codes ............................................................................................................62
2.10.3 Programming/Editing Pager Numbers...............................................................................63
2.10.4 Disabling/Erasing Pager Slots...........................................................................................67
2.10.5 View Current Pager Numbers............................................................................................68
2.10.6 Print Current Pager Numbers............................................................................................68
2.10.7 Testing a Pager.................................................................................................................68
2.10.8 Programming Voice Pager Site ID Numbers.....................................................................69
2.10.9 Print Pager Log .................................................................................................................69
2.11 Cash and Tokens Menu....................................................................................................70
2.11.1 Country Code....................................................................................................................70
2.11.2 Defining the Value of a Token...........................................................................................70

W A S H S E L E C T I I
Document Number: WS21002 iv
Document Title: WSII Operations Manual
2.11.3 Set Maximum Tokens per customer..................................................................................71
2.11.4 Configure Coin Dispensing Mode......................................................................................71
2.11.5 Configure Dispensed Coin Value ......................................................................................72
2.11.6 Disabling Cash Acceptance...............................................................................................72
2.12 Miscellaneous Setup Menu...............................................................................................73
2.12.1 Alarm Duration ..................................................................................................................73
2.12.2 Set System Date and Time................................................................................................73
2.12.3 Assigning a Service Phone Number..................................................................................74
2.12.4 Assigning a Site ID Number ..............................................................................................74
2.12.5 Enable Receipt Printer.......................................................................................................75
2.12.6 Cash Receipt.....................................................................................................................75
2.13 Remote Reporting Menu...................................................................................................75
2.13.1 Internet Credit and Remote Reporting...............................................................................76
2.13.2 Configure Remote Reporting.............................................................................................76
2.13.3 Using HyperTerminal to Access the Wash Select II..........................................................78
2.13.4 Adding a Connection to HyperTerminal.............................................................................78
2.13.5 Dialing and Connecting to a Site.......................................................................................79
2.13.6 Disconnection from a Site..................................................................................................81
2.13.7 Automatic Disconnection by the Wash Select II................................................................82
2.13.8 Saving a Report to a File...................................................................................................82
2.13.9 Multiple Units at Same Site ...............................................................................................82
2.13.10 Adding an Alternate Modem Setup....................................................................................83
2.13.11 Disabling Error Control......................................................................................................84
2.14 Pass Codes and Pass Cards............................................................................................85
2.14.1 Using PassCodes/Cards ...................................................................................................85
2.14.2 Add Code/Card..................................................................................................................86
2.14.3 View Codes/Cards.............................................................................................................87
2.14.4 Print Codes/Cards.............................................................................................................87
2.14.5 Delete Code/Card..............................................................................................................88
2.15 VIP Wash Coupons...........................................................................................................88
2.15.1 CoinCo Bill Validator .........................................................................................................88
2.15.2 Mars (MEI) Bill Validator....................................................................................................90
2.15.3 VIP Wash Coupon Limit ....................................................................................................92
2.16 POS4000 Link...................................................................................................................93
2.16.1 Interface Mode ..................................................................................................................94
2.16.2 Notifications.......................................................................................................................95
2.16.3 Set Bay Address................................................................................................................95
2.16.4 Convey Accounting ...........................................................................................................98
2.16.5 Use POS Names and Prices.............................................................................................98
3Component Operation & Maintenance.....................................................................................101