Unitron Quantum Pro ITE User manual

Quantum™
in-the-ear (ITE)
hearing aid guide

Thank you
Thank you for choosing Unitron ITE hearing aids.
At Unitron, we care deeply about people with
hearing loss. We work closely with hearing
healthcare professionals to make advanced,
purpose-driven solutions available to everyone.
Because hearing matters.
Your hearing aids
Hearing healthcare professional: _____________
____________________________________
Telephone: __________________________________
Model: ______________________________________
Serial number: _______________________________
Replacement batteries:
Size 10 Size 312 Size 13
Warranty: ___________________________________
Program 1 is for: ______________________________
Program 2 is for: _____________________________
Program 3 is for: _____________________________
Program 4 is for: _____________________________
Date of purchase: _____________________________

Quick reference
Changing batteries
2 beeps
every
30 minutes
10
312
13
On/Off Battery size
Low battery
warning
Plus (+) signs
on off open
Push button
switching programs
volume control;
right aid=louder, left aid=softer
comfort-clarity control;
right aid=clarity, left aid=comfort
Rotary dial or scroll wheel
volume control;
up=louder, down=softer
comfort-clarity control;
up=clarity, down=comfort
Table of contents
Your hearing aids at a glance ...........................................................2
Putting your hearing aids on your ears ............................................4
Turning your hearing aids on and off ............................................. 6
Battery information ..........................................................................7
Tips for wearing hearing aids for the first time ..............................10
Operating instructions ...................................................................12
Using the telephone...................................................................... 20
Caring for your hearing aids .......................................................... 23
Cleaning your hearing aids ........................................................... 24
Signature features of your hearing aids ........................................25
Assistive listening devices ............................................................ 28
Troubleshooting guide .................................................................. 29
Warnings ....................................................................................... 33
Warning to hearing aid dispensers
(to comply with the U.S. Food and Drug
Administration (FDA) regulations) ............................................... 38
Compliance information ................................................................41
Client feedback ............................................................................. 43
Additional notes ............................................................................ 44
Plus (+) signs

2 3
Your hearing aids at a glance
1 Microphone - sound enters your hearing aids via
the microphones. Microphone shield - protects
microphones from dirt & debris
2 Push button - switches between listening
programs or changes the volume level or comfort-
clarity level, depending on your customized fitting.
3 Battery door/on & off - close the door to turn on
your hearing aids, partly open the door to turn off
your hearing aids. Opening the door all the way
gives you access to change the battery
4 Rotary dial/scroll wheel - controls either the
volume or comfort-clarity, depending on your
customized fitting
5 Vent - aids in the reduction of occlusion making
your own voice sound better
6 Removal handle - assists in removing very small
hearing aids from the ear canal
1
3
4
5
Full shell Canal
Half shell Mini canal
Micro CIC CIC (Completely-in-the-canal)
1
3
5
6
1
3
5
6
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5

4 5
Putting your hearing aids on your ears
Your in-the-ear (ITE) hearing aids may be color-
coded either on the shell or on a label on the
hearing aid:
red = right ear; blue = left ear.
Inserting your hearing aid
1. Hold the hearing aid between
your thumb and index finger
with the battery door away
from your ear.
2. If your hearing aid is a CIC,
insert by holding the hearing
aid with the removal handle at
the bottom.
3. Gently insert the canal portion
of the hearing aid into your ear
using your index finger to push
back and tuck the hearing aid
completely into place.
1.
2.
3.
Removing your hearing aid
1. If your hearing aid is a CIC,
gently pull on the removal
handle. To remove an ITE
hearing aid, grasp it with your
thumb and index finger.
2. Move your jaw up and down
or apply pressure to the back
of your ear to help loosen the
hearing aid.
Note: Do not use the controls or the battery
door to remove your hearing aids.
1.
2.

6 7
Turning your hearing aids on and off
Your hearing aids have a three-position battery
door that acts as an on/off switch and that
allows access to the battery compartment.
1. ON: Close the battery door
fully.
Note: It may take 5 seconds
before the hearing aid turns
on. Your hearing healthcare
provider can additionally
increase the start up delay if required.
2. OFF: Partially open the
battery door.
off
2.
1.
on
3. OPEN: Fully open the
battery door to access and
change the battery.
Battery information
To replace the battery, fully open the battery
door for access to the battery compartment.
Low battery warning
Two long beeps indicate the hearing aid battery
is low. After the low battery warning, you may
experience some reduction in sound quality.
This is normal and can be remedied by inserting
fresh batteries into the hearing aids.
If you are not able to hear the low battery
warning, your hearing healthcare professional
can change the pitch or loudness of the low
battery warning. If you prefer, it can be turned
off entirely.
open
3.

8 9
Your hearing aids are designed to generate a
low battery warning every 30 minutes until you
change the batteries, but depending on the
condition of the batteries, they may die before
another low battery warning occurs. Therefore,
it is recommended that the batteries are
replaced as soon as possible once you hear the
low battery warning.
Replacing the battery
1. Gently swing out the battery door with your
fingernail.
2. Grasp the battery with your thumb and index
finger and remove.
3. Insert the new battery into the battery
compartment with the plus (+) sign on the
battery facing the same way as the plus (+)
sign on the side of the battery door. This will
ensure that the battery door closes properly.
Note: If the battery is inserted incorrectly, the
hearing aid will not turn on.
4. Close the battery door.
Caring for batteries
Always discard batteries in a safe and
environmentally friendly way.
To prolong battery life, remember to turn your
hearing aids off when not in use.
Remove the batteries and keep the battery door
open while hearing aids are not in use. This will
allow internal moisture to evaporate.
Plus (+) signs
Plus (+) signs

10 11
Tips for wearing hearing aids for the
first time
1. Start in a quiet room at home first to get
used to the new sound quality. Sounds like
the ticking of a clock, the humming of the
computer, the beep of the microwave or the
rustling of clothes or paper may seem loud
to you at first, because you have not been
hearing them properly for a long time.
2. Read aloud to yourself and learn to correct
the volume of your own voice when you are
wearing the hearing aids.
3. Talk to different people and learn how to
distinguish between different sound patterns
again.
4. It will take some time before you are
completely used to your hearing aids and can
fully enjoy the benefits.
5. Wear your hearing aids for as many hours a
day as you can, and for a little longer each
day.
6. Make notes at the back of this booklet,
write down difficult situations and describe
what any unpleasant noises were like. This
information will help your hearing healthcare
professional to fine-tune the devices better
for you.
7. Involve your family and friends in this
familiarization period. For example,
ask someone to set the television to a
comfortable volume.
8. When you are beginning to get used to
wearing the hearing aids, wear them in more
difficult listening environments such as the
office, at parties or in restaurants. This can
be difficult even for people who can hear
normally. Give yourself time to regain your
ability to hear in these difficult situations.
9. Make your hearing aids part of your everyday
life and be patient with yourself until you
have retrained yourself to interpret the
sounds correctly.

12 13
Operating instructions
Your ITE hearing aids may come with two
controls that allow you to further adjust your
hearing aids – a rotary dial or scroll wheel and a
push button.
Rotary dial/scroll wheel
The rotary dial or scroll wheel
on your hearing aids can be
set up as either a volume
control, or comfort-clarity control.
Volume control
If the rotary dial or scroll wheel has been
configured as a volume control, you can adjust
the volume of your hearing aids by rotating the
rotary dial slowly forward towards your nose
or the scroll wheel slowly upward towards the
ceiling to increase the volume. Rotating the
rotary dial slowly backward away from your
nose or the scroll wheel slowly downward
towards the floor to decrease the volume. The
optional remote control also allows you to
adjust your volume levels; please refer to the
remote control user guide for more information.
As you change the volume level, your hearing
aids will beep.
Volume setting Beeps
Recommended volume level 1 beep
Turning volume up short beep
Turning volume down short beep
Maximum volume level 2 beeps
Minimum volume level 2 beeps
Comfort-clarity control
If the rotary dial or scroll wheel has been
configured as a comfort-clarity control, rotate
the rotary dial slowly forward towards your
nose or the scroll wheel slowly upward towards
the ceiling to improve the clarity of sounds
in front of you, such as speech. For greater
overall listening comfort in noisy listening
situations, rotate the rotary dial control slowly
backward away from your nose or the scroll

14 15
wheel slowly downward towards the floor. Each
step will change the hearing aid performance.
Sometimes multiple steps are required to
achieve the desired listening results. After each
step wait for about 4-5 seconds to allow the
hearing aid to adjust to the new setting.
As you change the comfort-clarity control level,
your hearing aids will beep.
Comfort-clarity control setting Beeps
Ideal comfort and clarity level 1 beep
Increase sound clarity level short beep
Increase listening comfort short beep
Maximum sound clarity level 2 beeps
Maximum listening comfort level 2 beeps
Push button
Your hearing aids may be equipped
with a push button which can be set for
switching between programs, to adjust
your volume, or to adjust comfort-clarity.
Program control
If the push button has been configured as a
program control, each time you push the button,
you will move to a new hearing aid program.
Your hearing aids beep to indicate which
program you are in.
Program 1
(e.g. automatic program)
1 beep
Program 2 (e.g. speech in noise) 2 beeps
Program 3 (e.g. easy-t/telephone) 3 beeps
Program 4 (e.g. music) 4 beeps
Easy-t/telephone (see pg 20) short melody
DuoLink (if enabled)
(see pg 18)
Opposite ear beeps
the same as side
being adjusted