Unitron Latitude Moxi 13 User manual

Moxi™
behind-the-ear (BTE)
hearing aid guide

Your hearing aids
Hearing healthcare professional:_______________
__________________________________________
Telephone: _________________________________
Model: ____________________________________
Serial number:______________________________
Replacement batteries: Size 312
Warranty: __________________________________
Program 1 is the automatic program
Program 2 is for: ____________________________
Program 3 is for: ____________________________
Program 4 is for: ____________________________
Date of purchase: ___________________________
hank you
Thank you for choosing Unitron Moxi hearing
aids.
At Unitron, we care deeply about people with
hearing loss. We work closely with hearing
healthcare professionals to make advanced,
purpose-driven solutions available to
everyone. Because hearing matters.

Quick reference
Changing batteries
On/Off
Plus (+)
Signs
on
Low battery warning
2 beeps every
30 minutes
Battery size
312
Push button
switching programs
volume control; right aid=louder,
left aid=softer
comfort-clarity control;
right aid=clarity, left aid=comfort
able of contents
Your hearing aids at a glance..................................................2
Putting your hearing aids on your ears...................................4
Turning your hearing aids on and off .....................................6
Battery information .................................................................8
Tips for wearing hearing aids for the first time......................11
Operating instructions...........................................................13
Using the telephone ..............................................................18
Caring for your hearing aids ..................................................21
Cleaning your hearing aids....................................................22
Signature features of your hearing aids ...............................24
Assistive listening devices ....................................................27
Troubleshooting guide ..........................................................28
Warnings ...............................................................................33
Warning to hearing aid dispensers (to comply with the U.S.
Food and Drug Administration (FDA) regulations) ............38
Compliance information ........................................................41
Client feedback......................................................................43
off open

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Your hearing aids at a glance
1ube - sound travels down the tube to the speaker unit
that is attached to your hearing aids
2Microphone - sound enters your hearing aids via the
microphones. Microphone shield - protects
microphones from dirt & debris
3Push button - switches between listening programs,
comfort-clarity setting or changes the volume level,
depending on your customized fitting
4Battery door/on & off - close the door to turn on your
hearing aids, partly open the door to turn off your
hearing aids. Opening the door all the way gives you
access to change the battery
5Dome - holds the tube in place in your ear canal
6Retention piece - helps prevent the dome and slim
tube from moving out of the ear canal
7Speaker unit - amplifies the sound and sends it directly
into the ear canal
8Custom mold - holds the hearing aids in place and
contains the speaker unit
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Moxi with custom shells
1. Hold the custom shell
between your thumb and
index finger. The opening
should be pointing in
towards your ear canal with
the hearing aid resting
upwards over the top of your
ear.
2. Carefully insert the custom
shell into your ear. The
shell should fit into your
ear snugly and
comfortably.
3. Place the hearing aid over
the top of your ear.
Putting your hearing aids on your ears
Your hearing aids may be color-coded with a
small dot on the battery door:
red = right ear; blue = left ear.
Moxi with tubes
1. Hold the tube where it
attaches to the dome and
gently push the dome into
your ear canal. The tube
should lie flush against
your head and not stick
out.
2. Place the hearing aid over
the top of your ear.
3. Place the retention piece in
your ear so it rests at the
bottom of the opening of
your ear canal.
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3.

Note: When turning your hearing aid on and off
while it is on the ear, grasp the top and bottom
of the hearing aid with your index finger and
thumb. Use the index finger of your opposite
hand to open and close the battery door.
urning your hearing aids on and off
Your hearing aids have a three-position
battery door that acts as an on/off switch and
that allows access to the battery
compartment.
1. On: Close the battery door
fully.
Note: It may take 5
seconds before the hearing
aids turn on. Your hearing
healthcare provider can
additionally increase the
start up delay if required.
2. Off: Partially open the
battery door.
3. Open: Fully open the
battery door to access and
change the battery.
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2.
3.

Replacing the battery
1. Gently swing out the battery
door with your fingernail.
2. Grasp the battery with your
thumb and index finger and
remove.
3. Insert the new battery into
the battery compartment
with the plus (+) sign on the
battery facing the same way
as the plus (+) sign on the
edge of the battery door.
This will ensure that the
battery door closes properly.
Note: If the battery is
inserted incorrectly, the
hearing aid will not turn on.
4. Close the battery door.
Battery information
To replace the battery, fully open the battery
door for access to the battery compartment.
Low battery warning
Two long beeps indicate the hearing aid
battery is low. After the low battery warning,
you may experience some reduction in sound
quality. This is normal and can be remedied by
inserting fresh batteries into the hearing aids.
If you are not able to hear the low battery
warning, your hearing healthcare professional
can change the pitch or loudness of the low
battery warning. If you prefer, it can be turned
off entirely.
Your hearing aids are designed to generate a low
battery warning every 30 minutes until you
change the batteries, but depending on the
condition of the batteries, they may die before
another low battery warning occurs. Therefore, it
is recommended that the batteries are replaced
as soon as possible once you hear the low
battery warning.
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ips for wearing hearing aids for the
first time
1. Start in a quiet room at home first to get
used to the new sound quality. Sounds like
the ticking of a clock, the humming of the
computer, the beep of the microwave or the
rustling of clothes or paper may seem loud
to you at first, because you have not been
hearing them properly for a long time.
2. Read aloud to yourself and learn to correct
the volume of your own voice when you are
wearing the hearing aids.
3. Talk to different people and learn how to
distinguish between different sound
patterns again.
4. It will take some time before you are
completely used to your hearing aids and
can fully enjoy the benefits.
5. Wear your hearing aids for as many hours
a day as you can, and for a little longer
each day.
Caring for batteries
Always discard batteries in a safe and
environmentally friendly way.
To prolong battery life, remember to turn your
hearing aids off when not in use.
Remove the batteries and keep the battery
door open while hearing aids are not in use.
This will allow internal moisture to evaporate.
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Operating instructions
Push button
Your hearing aids are equipped
with a push button which can be
set for switching between
programs, adjusting your volume, or
adjusting comfort-clarity control (available
on Moxi 20 and 12 only).
Program control
If you have an active push button program
control, each time you push the button, you
will move to a new program.
6. Make notes at the back of this booklet,
write down difficult situations and describe
what any unpleasant noises were like. This
information will help your hearing
healthcare professional to fine-tune the
devices better for you.
7. Involve your family and friends in this
familiarization period. For example, ask
someone to set the television to a
comfortable volume.
8. When you are beginning to get used to
wearing the hearing aids, wear them in
more difficult listening environments such
as the office, at parties or in restaurants.
This can be difficult even for people who
can hear normally. Give yourself time to
regain your ability to hear in these difficult
situations.
9. Make your hearing aids part of your
everyday life and be patient with yourself
until you have retrained yourself to
interpret the sounds correctly.
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Program 1
(e.g. automatic program) 1 beep
Program 2
(e.g. speech in noise) 2 beeps
Program 3
(e.g. easy-t/telephone) 3 beeps
Program 4 (e.g. music) 4 beeps
Easy-t/telephone (see pg 18) short melody
DuoLink (if enabled) Opposite ear beeps the
(see pg 16) same as side being adjusted
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Comfort-clarity control
(available with Moxi 20 and 12)
If the push button has been configured as a
comfort-clarity control, you can adjust the
comfort or clarity by pushing the button.
Press the push button on your right hearing
aid to increase clarity of speech; press the
push button on your left hearing aid to
decrease overall noise or improve listening
comfort. After each press wait for about 4-5
seconds to allow the hearing aid to adjust to
the new setting.
As you change the comfort-clarity level, your
hearing aids will beep.
Your hearing aids beep to indicate which
program you are in.
Volume control
If your push button has been configured as a
volume control, you can adjust the volume
level by pushing the button. Press the push
button on your right hearing aid to increase
the volume; press the push button on your
left hearing aid to decrease the volume.
As you change the volume control, your
hearing aids will beep.
Comfort-clarity control setting Beeps
Ideal comfort and clarity level 1 beep
Increase sound clarity level short beep
Increase listening comfort short beep
Maximum sound clarity level 2 beeps
Maximum listening comfort level 2 beeps
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Volume setting Beeps
Recommended volume level 1 beep
Turning volume up short beep
Turning volume down short beep
Maximum volume level 2 beeps
Minimum volume level 2 beeps
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