Uplink 2500ez Operation manual
INSTALLATION &
USER’S GUIDE
UNIVERSAL GSM
ALARM COMMUNICATOR
2500EZ
®
© 2012 Uplink Security LLC. All rights reserved.
No part of this publication may be reproduced or used in any form without permission
in writing from Uplink. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in
this manual is subject to change without notice.
Uplink reserves the right to make changes to any software or product to improve
reliability, function or design.
Uplink is a trademark of Uplink Security, LLC. All rights reserved. Other products’
names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
Product ID: 2021422500EZ00
UNIVERSAL GSM
ALARM COMMUNICATOR
®2500EZ
TABLE OF CONTENTS
Table of Contents ......................................................... 1
Warranty Information & Liability Waiver ........................ 2
Technical Support ......................................................... 3
Description ................................................................... 4
Installation .................................................................... 5-7
Unit Wiring .................................................................... 8-10
Antenna Specications ................................................. 10
FCC & Industry Canada Regulatory Compliance ......... 11
FCC RF Exposure Information ...................................... 12
1
UNIVERSAL GSM
ALARM COMMUNICATOR
LIMITED WARRANTY
– UPLINK Devices
Limited Warranty. Uplink warrants to parties purchasing the Uplink 2500EZ directly
from Uplink, i.e., Uplink’s authorized distributors, that for 12 months following
the date of purchase, the Uplink 2500EZ will be free of defects in materials
and workmanship when installed, operated, maintained, and serviced in strict
accordance with Uplink’s and the manufacturer’s requirements. If the Uplink 2500EZ
fails because of a defect in materials or workmanship within the 12 month warranty
period, Uplink will, at its sole option and at no charge to the distributor, repair or
replace it or arrange for its repair or replacement. Uplink’s agreement to repair (using
new or reconditioned parts) or replace (with an equivalent new or reconditioned
device) the Uplink 2500EZ found to be defective in materials or workmanship is
the distributor’s exclusive remedy; this remedy will not be deemed to have failed
of its essential purpose so long as Uplink is willing and able to repair or replace
a defective Uplink 2500EZ as provided above or, at its sole option, to refund the
purchase price paid. Any returns hereunder must be made in accordance with
Uplink’s prescribed RMA process.
THE WARRANTY SET FORTH IN THIS SECTION IS LIMITED, AND IS THE
ONLY WARRANTY OFFERED UNDER THIS AGREEMENT. UPLINK MAKES
NO OTHER WARRANTIES, EXPRESS OR IMPLIED,INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND
NON-OBSOLESCENCE. THE WARRANTY SET FORTH IN THIS SECTION
FURTHERMORE DOES NOT COVER Uplink 2500EZ THAT (A) HAVE BEEN
IMPROPERLY INSTALLED, MAINTAINED, OR SERVICED; (B) HAVE BEEN
ABUSED OR TAMPERED WITH; OR (C) HAVE BEEN SUBJECTED TO OPERATING
CONDITIONS OUTSIDE OF SPECIFIED PARAMETERS.
2
®2500EZ
TECHNICAL SUPPORT
Technical Support is available Monday through Friday, 8:00 AM to 8:00 PM EST excluding
holidays. Before calling or emailing Technical Support please ensure you have
read the entire installation guide.
To be able to help you, Technical Support will need you to provide:
• Login name
• Password
• Serial number of the unit
UPLINK Technical Support
1600 Parkwood Circle, Suite 500
Atlanta, GA 30339
1-(888) 9-UPLINK, 1-(888)-987-5465
Fax 1-(888)-542-9105
Log in: https://login.uplink.com
For Customer Support, call 1-888-9-UPLINK, or visit www.uplink.com
3
UNIVERSAL GSM
ALARM COMMUNICATOR
DESCRIPTION
The Uplink 2500EZ is an “always on,” multi-purpose, FCC-certied device capable
of sending and receiving alarm signals or other data over the GSM Cellular
Network. When connected to an alarm system, the 2500EZ will send alarm signals
over the cellular network to Uplink’s alarm processing center, that will forward the
signals to the appropriate monitoring station and/or selected email addresses.
The 2500EZ can be connected to an alarm system using up to four inputs on
the 2500EZ. Each of these inputs can be set up to send a selected signal to the
monitoring station. Contact ID, SIA, Modem IIe/IIIa2and Pulse 4/2 (:20 PPS) formats
are supported.
The 2500EZ also has two congurable relay outputs to send signals to alarm panels
or control other devices.
4
®2500EZ
5
INSTALLATION STEPS
Before beginning installation: If you are not yet an Uplink dealer, register by visiting
www.uplink.com and click on the “new dealer account” tab.
Step 1. Activate the system. The Uplink 2500EZ operates “out of the box” with
most commercial panels. No additional programming or equipment is required. To
activate with default functions, go to www.uplink.com (or ex.uplink.com for web-
enabled mobile phones), or call 1-888-987-5465. Consult the Quick Installation
Guide included with the 2500EZ.
Step 2. Install the antenna on the top of the unit.
Step 3. Position the unit for maximum signal strength. Connect the unit to a 12V DC,
500mA power supply. Be sure the area is dry and free from interference of metal
objects and obstructions.
Step 4. Determine network availability and signal strength.
a) GSM signals strength should be -100dB minimum. Relocated the unit or install a
high-gain antenna if necessary.
TABLE 1: LED INDICATIONS
00-25593-018A
Network
GSM Service
Comms
00-25593-018A
Network
GSM Service
Comms
00-25593-018A
Network
GSM Service
Comms
00-25593-018A
Network
GSM Service
Comms
00-25593-018A
Network
GSM Service
Comms
00-25593-018A
Network
GSM Service
Comms
UNIVERSAL GSM
ALARM COMMUNICATOR
Step 5. Disconnect the unit from the power supply before wiring. The standard
conguration for the Uplink 2500EZ is to leave DIP switches S3 and S4 set to
“OFF” (Input 1 triggered by 9V DC to 12V DC or an open collector). For detailed
wiring instructions and alternative congurations, see pages 8-9.
CAUTION: Do not connect the unit to a receptacle controlled by a switch.
CAUTION: Improper connections at the power connector may result in damage
to the unit.
Step 6. Congure the unit. Set the DIP switches on the front panel of the unit
according to the following table:
(INSTALLATION STEPS continued next page)
6
FIGURE 1:
Detail of Dip Switch
TABLE 2: DIP SWITCH SETTINGS
00-25593-018A
Network
GSM Service
Comms
00-25593-018A
Network
GSM Service
Comms
00-25593-018A
Network
GSM Service
Comms
00-25593-018A
Network
GSM Service
Comms
00-25593-018A
Network
GSM Service
Comms
00-25593-018A
Network
GSM Service
Comms
O = Controllable output via website
On = Normally closed trouble output
®2500EZ
7
INSTALLATION STEPS (cont.)
Step 7. When you have nished wiring and conguring the unit, wait at least two
minutes then test the connection to the central station by creating an alarm from
the panel.
FIGURE 2:
MODEL 2500EZ
DIP Switch
Terminal Block
Status LEDs
DC Terminal Block
UNIVERSAL GSM
ALARM COMMUNICATOR
8
UNIT WIRING
Input 1 (Selectable Via DIP Switches)
A. Standard Input - (DIP switches S3 OFF, S4 OFF) This mode congures the unit to
be tripped from a DC voltage ranging from 9 V DC to 12 V DC or an open collector.
B. Timed Bell - (DIP switches S3 ON, S4 OFF) This mode congures the unit to
be tripped from a DC voltage ranging from 9 V DC to 12 V DC. The unit reads
a pulsed voltage as a re signal and a steady voltage as a burglary signal. It
may be necessary to place a 1K Ohm resistor in parallel to prevent false alarms
when using panels with supervisory voltage on the bell circuit. Some panels with
supervised bell circuits may require a 1K Ohm resistor in the circuit. Contact
Technical Support for further details.
C. Sampled Siren* - (DIP switches S3 ON, S4 ON) This mode congures the unit to
be tripped from a siren driver or a panel with a built in siren driver. The unit reads
a steady tone as a re signal and a yelping tone as a burglary signal.
*NOTE: The input assumes that a speaker is connected to the panel. If you are not
using a speaker we recommend using a Timed Bell instead of Sample Siren. This
is an option on most panels.
Input 4 (DIP switch S8 ON) A trigger of INPUT 4 from high-to-low and back-
to-high causes the 2500EZ to reset. The high-to-low-to-high must be held for
at-least 100 msec.
(UNIT WIRING continued next page)
FIGURE 3: DETAIL OF CONNECTIONS
IN1 IN2 IN3 IN4OUT1 OUT2
12 V DC
Outputs Inputs
®2500EZ
9
UNIT WIRING (cont.)
*Inputs 2, 3, and 4 (and Input 1 if Standard Type)
Voltage Trip - Inputs 2, 3, and 4 (and 1 if set for standard input) can be tripped by
applying 12 V to the + input and 0 V to the - input. A signal must be continuously
present for 500 ms.
Open Collector - Inputs 2, 3 and 4 (and 1 if set for standard input) can be tripped
by applying 12 V to the + input and the Open Collector output of the panel to
the - input. A signal must be continuously present for 500 ms.
Outputs - Outputs can be used to signal communication trouble to the alarm
panel or can be used to control other devices at the installation site. Outputs 1
and 2 are dry contact relays rated for a maximum of 100 mA at 24 V DC, and are
in the normally closed condition (selectable to NO).
FIGURE 4: Wiring example for voltage trip
FIGURE 5: Wiring example for open collector trip
UNIVERSAL GSM
ALARM COMMUNICATOR
10
Power Supply - The customer-supplied 12 V DC power supply/battery charger
should be capbable of supplying 500 mA peak for brief high current demands of
the radio during transmission.
ANTENNA SPECIFICATION
The following types of antennas should be used with this unit:
Antenna type: External Dual Band ¼ wave antenna (included with unit)
Maximum Antenna Gain: 3.0 dBi
Antenna connector: SMA
Antenna type: External Dual Band ¼ wave antenna Magnet mount (available
separately)
Maximum Antenna Gain: 3.5 dBi
Antenna connector: SMA
Cable length and loss: 3 meter, RG-174, total loss 2.8 dB
®2500EZ
11
FCC & INDUSTRY CANADA
REGULATORY COMPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference;
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy. If not
installed and used in accordance with the instructions, it can cause harmful
interference to radio communications. Interference may occur in a particular in-
stallation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment o and on, try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit dierent from that which
the receiver is connected to.
• Consult the dealer or an experienced technician for help.
R&TTE CE0889, 0682
The Uplink 2500EZ Universal GSM Alarm Communicator has been fully tested
and complies with the requirements of EN301 489-1 V1.8.1:2008, EN301 489-7
V1.3.1:2005, EN60950-1:2006+A11:2009, EN62311:2008, and EN50130-4:1995.
Compliance to EN301 511:2003 V9.0.2:2003 has been demonstrated.
UNIVERSAL GSM
ALARM COMMUNICATOR
12
FCC RF EXPOSURE INFORMATION
In August 1996 the Federal Communications Commission (FCC) of the United
States with its action in Report and Order FCC 96-326 adopted an updated safety
standard for human exposure to radio frequency electromagnetic energy emitted
by FCC regulated transmitters. Those guidelines are consistent with the safety
standard previously set by both U.S. and international standards bodies. The de-
sign of this unit complies with the FCC guidelines and these international standards.
For more information about RF exposure, please visit the FCC website at www.
fcc.gov. THE TERM “IC:” BEFORE THE CERTIFICATION/REGISTRATION NUMBER
ONLY SIGNIFIES THAT THE INDUSTRY CANADA TECHNICAL SPECIFICATIONS
WERE MET.
THE EXTERNAL ANTENNAS USED FOR THIS UNIT MUST PROVIDE A SEPA-
RATION DISTANCE OF AT LEAST 20 CM FROM ALL PERSONS AND MUST
NOT BE CO-LOCATED OR OPERATED IN CONJUNCTION WITH ANY OTHER
ANTENNA OR TRANSMITTER.
®2500EZ
UPLINK 2500EZ UNIVERSAL GSM ALARM COMMUNICATOR
INSTALLATION, OPERATION AND PROGRAMMING GUIDE
© 2012 Uplink Security LLC. All rights reserved. Uplink is a trademark of Uplink
Security LLC.
GUIDE 00-25580-042 REV A
1600 PARKWOOD CIRCLE, SUITE 500, ATLANTA, GA 30339
888-987-5465 (888-9-UPLINK)
WWW.UPLINK.COM
®
UNIVERSAL GSM
ALARM COMMUNICATOR
FOR SALES, PRODUCT
INFORMATION & TECHNICAL
SUPPORT
Uplink
1600 Parkwood Circle
Suite 500
Atlanta, GA 30339
1-(888) 9-UPLINK, 1-(888)-987-5465
Fax 1-(888)-542-9105
www.uplink.com
®
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