Uplink CDMAEZ Operation manual

INSTALLATION &
USER’S GUIDE
CDMA Universal
Alarm Communicator
CDMAEZ
®

© 2015 Uplink Security LLC. All rights reserved.
No part of this publication may be reproduced or used in any form without permission
in writing from Uplink. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in
this manual is subject to change without notice.
Uplink reserves the right to make changes to any software or product to improve
reliability, function or design.
Uplink is a trademark of Uplink Security, LLC. All rights reserved. Other products’
names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
Product ID: 202142CDMAEZ01
CDMA UNIVERSAL CELLULAR ALARM COMMUNICATOR
CDMA Universal
Alarm Communicator
®CDMAEZ

TABLE OF CONTENTS
Table of Contents ............................................................. 1
Warranty & Limitation of Liability .................................... 2-3
Technical Support ............................................................ 4
Description ....................................................................... 4
Installation ........................................................................ 5-7
Unit Wiring ........................................................................ 8-10
Antenna Specications .................................................... 10
FCC & Industry Canada Regulatory Compliance ............ 11
FCC RF Exposure Information.......................................... 12
1
CDMA Universal
Alarm Communicator
CDMA Universal
Alarm Communicator
®CDMAEZ

WARRANTY & LIMITATION
OF LIABILITY
Standard 12-Month Limited Warranty
THE FOREGOING WARRANTY APPLIES ONLY WITH RESPECT TO AUTHORIZED UPLINK
DEALERS OR OTHER AUTHORIZED UPLINK RESELLER PURCHASING AN UPLINK
CDMA OR OTHER UPLINK DEVICE DIRECTLY FROM UPLINK. UPLINK DEVICES
PURCHASED FROM AN UPLINK DISTRIBUTOR OR OTHER THIRD PARTY RESELLER
ARE NOT WARRANTED TO THE PURCHASER BY UPLINK AND ARE COVERED SOLELY
AND EXCLUSIVELY BY SUCH WARRANTY AS MAY BE SEPARATELY OFFERED BY THE
DISTRIBUTOR OR RESELLER.
Except as otherwise agreed by Uplink in writing, Uplink warrants to authorized Uplink
distributors or other authorized resellers who purchase Uplink Devices directly from
Uplink that for 12 months following the date of purchase, said Uplink Devices will be
free of defects in materials and workmanship when installed, operated, maintained, and
serviced in strict accordance with Uplink’s requirements. If an Uplink Device covered
by the foregoing warranty fails because of a defect in materials or workmanship within
the 12-month warranty period, Uplink will, at its sole option and at no charge, repair or
replace it or arrange for its repair or replacement. Uplink’s agreement to repair (using
new or reconditioned parts) or replace (with an equivalent new or reconditioned device)
an Uplink Device found by Uplink to be defective in materials or workmanship is the
distributor’s/reseller’s exclusive remedy; this remedy will not be deemed to have failed of
its essential purpose so long as Uplink is willing and able to repair or replace a defective
Uplink Device as provided above or, at its sole option, to refund the purchase price paid.
Any returns must be made in accordance with Uplink’s then-current RMA process.
Uplink Devices that have been repaired or replaced hereunder are warranted only for the
remainder of the term of the original warranty. THE FOREGOING WARRANTY IS LIMITED
AND IS THE ONLY WARRANTY OFFERED. IT IS NON-TRANSFERRABLE. UPLINK MAKES
NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT, INTEROPERABILITY WITH THIRD PARTY SERVICES,
2
CDMA Universal
Alarm Communicator
®CDMAEZ

SYSTEMS, AND FACILITIES, AND NON-OBSOLESCENCE. THE WARRANTY SET
FORTH FURTHERMORE DOES NOT COVER UPLINK DEVICES THAT (A) HAVE BEEN
IMPROPERLY INSTALLED, OPERATED, OR SERVICED; (B) HAVE BEEN TAMPERED
WITH; OR (C) HAVE BEEN SUBJECTED TO ENVIRONMENTAL EXTREMES.
Limitation of Liability
NEITHER UPLINK NOR ITS THIRD PART SERVICE PROVIDERS SHALL BE LIABLE
TO ANY UPLINK DISTRIBUTOR OR RESELLER, ANY INSTALLER, ANY END USER OF
AN UPLINK DEVICE OR UPLINK SERVICE, OR ANY OTHER THIRD PARTY FOR ANY
CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR SPECIAL
DAMAGES INCLUDING, WITHOUT LIMITATION, LOST DATA, SALES, REVENUES,
OR PROFITS, REGARDLESS OF THE FORESEEABILITY OF SUCH DAMAGES.
NEITHER UPLINK NOR ITS SERVICE PROVIDERS SHALL BE LIABLE FOR ANY CLAIM
RESULTING FROM OR RELATING TO (A) THIRD PARTY CRIMINAL ACTIVITY OR
FRAUD; (B) ACTS OR OMISSIONS OF UPLINK DISTRIBUTORS AND RESELLERS, END
USERS OF UPLINK DEVICES OR UPLINK SERVICES, OR OTHER THIRD PARTIES;
OR, (C) EXCEPT AS OTHERWISE MANDATED BY APPLICABLE LAW, BREACHES OF
PRIVACY OR DATA SECURITY TRACEABLE TO THIRD PARTIES. NEITHER UPLINK
NOR ITS SERVICE PROVIDERS SHALL BE LIABLE FOR ANY CLAIM RESULTING FROM
THE FAILURE OF AN UPLINK DEVICE, UPLINK SERVICE, THIRD PARTY EQUIPMENT
OR SERVICE, OR ANY END USE THEREOF INCLUDING, WITHOUT LIMITATION, A
HEALTH, MEDICAL, ALARM, SAFETY, OR SECURITY APPLICATION, EVEN IF THE
CLAIM IS ATTRIBUTABLE IN WHOLE OR IN PART TO AN ACT OR OMISSION OR
OTHER FAULT ON THE PART OF UPLINK OR ITS SERVICE PROVIDER. IN NO EVENT
SHALL UPLINK’S AND ITS SERVICE PROVIDER’S TOTAL, CUMULATIVE LIABILITY
FOR ANY ONE OR MORE RELATED OR UNRELATED CLAIMS EXCEED AN AMOUNT
EQUAL TO THE AGGREGATE AMOUNT PAID BY THE CLAIMANT FOR UPLINK
SERVICE DURING THE 12 MONTH PERIOD PRECEDING THE DATE OF THE EARLIEST
EVENT GIVING RISE TO THE SUBJECT CLAIM(S).
3
CDMA Universal
Alarm Communicator
CDMA Universal
Alarm Communicator
®CDMAEZ

TECHNICAL SUPPORT
Technical Support is available Monday through Friday, 8:00 AM to 8:00 PM EST
excluding holidays. Before calling or emailing Technical Support please ensure you
have read the entire installation guide.
To be able to help you, Technical Support will need you to provide:
• Login name • Password • Serial number of the unit
UPLINK Technical Support
3330 Cumberland Blvd. Suite 700
ATLANTA, GA 30339
1-(888) 9-UPLINK, 1-(888)-987-5465
Fax [phone]
Log in: https://login.uplink.com
For Customer Support, call 1-888-9-UPLINK, or visit www.uplink.com
DESCRIPTION
The Uplink CDMAEZ is an “always on,” multi-purpose, FCC-certied device capable of
sending and receiving alarm signals or other data over the CDMA Cellular Network.
When connected to an alarm system, the CDMAEZ will send alarm signals over the
cellular network to Uplink’s alarm processing center, that will forward the signals to
the appropriate monitoring station and/or selected email addresses.
The CDMAEZ can be connected to an alarm system using up to four inputs on
the CDMAEZ. Each of these inputs can be set up to send a selected signal to the
monitoring station. Contact ID, SIA, Modem IIe/IIIa2and 4/2 (:20 PPS) formats
are supported.
The CDMAEZ also has two congurable relay outputs to send signals to alarm panels
or control other devices.
4
CDMA Universal
Alarm Communicator
®CDMAEZ

5
INSTALLATION STEPS
Before beginning installation: If you are not yet an Uplink dealer, register by visiting
www.uplink.com and click on the “new dealer account” tab.
Step 1. Activate the system. The Uplink CDMAEZ operates “out of the box” with most
commercial panels. No additional programming or equipment is required. To activate
with default functions, go to www.uplink.com, or use the Uplink Installer App, or call
1-888-987-5465. Consult the Quick Installation Guide included with the CDMAEZ.
Step 2. Install the antenna on the top of the unit.
Step 3. Position the unit for maximum signal strength. Connect the unit to a 12V
DC, 500mA power supply. Be sure the area is dry and free from interference of metal
objects and obstructions.
Step 4. Determine network availability and signal strength.
a) Signals strength should be -100dB minimum. Relocated the unit or install a high-
gain antenna if necessary.
TABLE 1: LED INDICATIONS

COM
LED








NETWORK
LED
DIPSWITCH
Func5onality



SERVICE
LED












 


















00-25593-018A
+12VDC GND IN4
IN3
IN4+
IN3+
IN2
IN1
IN2+
IN1+
OUT2
OUT2+
OUT1
OUT1+

12VDC

OUTPUT
FROMPANEL



SWITCHED12VDC







Network
GSM Service
Comms

COM
LED








NETWORK
LED
DIPSWITCH
Func5onality



SERVICE
LED












 


















00-25593-018A
+12VDC GND IN4
IN3
IN4+
IN3+
IN2
IN1
IN2+
IN1+
OUT2
OUT2+
OUT1
OUT1+

12VDC

OUTPUT
FROMPANEL



SWITCHED12VDC







Network
GSM Service
Comms

COM
LED








NETWORK
LED
DIPSWITCH
Func5onality



SERVICE
LED












 


















00-25593-018A
+12VDC GND IN4
IN3
IN4+
IN3+
IN2
IN1
IN2+
IN1+
OUT2
OUT2+
OUT1
OUT1+

12VDC

OUTPUT
FROMPANEL



SWITCHED12VDC







Network
GSM Service
Comms

COM
LED








NETWORK
LED
DIPSWITCH
Func5onality



SERVICE
LED












 


















00-25593-018A
+12VDC GND IN4
IN3
IN4+
IN3+
IN2
IN1
IN2+
IN1+
OUT2
OUT2+
OUT1
OUT1+

12VDC

OUTPUT
FROMPANEL



SWITCHED12VDC







Network
GSM Service
Comms

COM
LED








NETWORK
LED
DIPSWITCH
Func5onality



SERVICE
LED












 


















00-25593-018A
+12VDC GND IN4
IN3
IN4+
IN3+
IN2
IN1
IN2+
IN1+
OUT2
OUT2+
OUT1
OUT1+

12VDC

OUTPUT
FROMPANEL



SWITCHED12VDC







Network
GSM Service
Comms

COM
LED








NETWORK
LED
DIPSWITCH
Func5onality



SERVICE
LED












 
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00-25593-018A
+12VDC GND IN4
IN3
IN4+
IN3+
IN2
IN1
IN2+
IN1+
OUT2
OUT2+
OUT1
OUT1+

12VDC
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OUTPUT
FROMPANEL
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
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SWITCHED12VDC

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
Network
GSM Service
Comms
CDMA/SMS network available
Network
CDMA Service
Comms
Radio polling / SMS trafc
Radio Idle
CDMA Universal
Alarm Communicator
CDMA Universal
Alarm Communicator
®CDMAEZ

6
FIGURE 1:
Detail of Dip Switch
TABLE 2: DIP SWITCH SETTINGS
DIP SWITCH
Functionality
S8 Off = Input 4 Normal Operation
On = Input 4 Neg Pulse causes reset
S7 and S6 Reserved (set to OFF)
S5 Off = Controllable output via website
On = Normally closed trouble output
S3 and S4 S3
OFF
OFF
ON
ON
S4
OFF
ON
OFF
ON
Input 1 Type
Standard Input
Pulse Counter
Timed Bell
Sampled Siren
S2 and S1 Reserved (set to OFF)
Step 5. Disconnect the unit from the power supply before wiring. The standard
conguration for the Uplink CDMAEZ is to leave DIP switches S3 and S4 set to
“OFF” (Input 1 triggered by 9V DC to 12V DC or an open collector). For detailed
wiring instructions and alternative congurations, see pages 8-9.
CAUTION: Do not connect the unit to a receptacle controlled by a switch.
CAUTION: Improper connections at the power connector may result in damage
to the unit.
Step 6. Congure the unit. Set the DIP switches on the front panel of the unit
according to the following table:
(INSTALLATION STEPS continued next page)
CDMA Universal
Alarm Communicator
®CDMAEZ

7
INSTALLATION STEPS (cont.)
Step 7. When you have nished wiring and conguring the unit, re-apply power
to the unit and wait at least two minutes then test the connection to the central
station by creating an alarm from the panel.
Note: The DIP switches are only read immediately after the unit is powered up.
Always cycle the unit’s power after making changes to the DIP switch settings.
FIGURE 2:
MODEL CDMAEZ
DIP Switch
Terminal Block
Status LEDs
DC Terminal Block
CDMA Universal
Alarm Communicator
CDMA Universal
Alarm Communicator
®CDMAEZ

8
UNIT WIRING
Input 1 (Selectable Via DIP Switches)
A. Standard Input - (DIP switches S3 OFF, S4 OFF) This mode congures the
unit to be tripped from a DC voltage ranging from 9 V DC to 12 V DC or an open
collector.
B. Timed Bell - (DIP switches S3 ON, S4 OFF) This mode congures the unit to be
tripped from a DC voltage ranging from 9 V DC to 12 V DC. The unit reads a
pulsed voltage as a re signal and a steady voltage as a burglary signal. It may
be necessary to place a 1K Ohm resistor in parallel to prevent false alarms when
using panels with supervisory voltage on the bell circuit. Some panels with
supervised bell circuits may require a 1K Ohm resistor in the circuit. Contact
Technical Support for further details.
C. Sampled Siren* - (DIP switches S3 ON, S4 ON) This mode congures the unit
to be tripped from a siren driver or a panel with a built in siren driver. The unit
reads a steady tone as a re signal and a yelping tone as a burglary signal.
*NOTE: The input assumes that a speaker is connected to the panel. If you are
not using a speaker we recommend using a Timed Bell instead of Sample Siren.
This is an option on most panels.
Input 4 (DIP switch S8 ON) A trigger of INPUT 4 from high-to-low and back-to-
high causes the CDMAEZ to reset. The high-to-low-to-high must be held for
at-least 100 msec.
(UNIT WIRING continued next page)
FIGURE 3: DETAIL OF CONNECTIONS
IN1 IN2 IN3 IN4OUT1 OUT2
12 V DC
Outputs Inputs
CDMA Universal
Alarm Communicator
®CDMAEZ