Uplink 4550 Operation manual

INSTALLATION &
USER’S GUIDE
®
4G CELLULAR
ALARM COMMUNICATOR
4550

®4550
© 2012 Uplink Security LLC. All rights reserved. Uplink is a trademark of Uplink Security LLC.
No part of this publication may be reproduced or used in any form without permission
in writing from Uplink. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in
this manual is subject to change without notice.
Uplink reserves the right to make changes to any software or product to improve
reliability, function or design.
Uplink is a trademark of Uplink Security, LLC. All rights reserved. Other products’
names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
PRODUCT ID # PH8: 202132UP455000
4G CELLULAR ALARM COMMUNICATOR

2
4G CELLULAR
ALARM COMMUNICATOR
TABLE OF CONTENTS
Introduction ................................................................... 3
Key Features ................................................................. 4-6
Warranty Information and Liability Waiver .................... 7-9
TERMS and CONDITIONS ...................................... 7
INDEMNIFICATION.................................................. 8
LIMITATIONS of LIABILITY ...................................... 9
FCC and Industry Canada Regulatory Compliance ...... 10-12
Part 15..................................................................... 10
Part 68..................................................................... 11-12
FCC RF Exposure Information ...................................... 13
Technical Support.......................................................... 14
Installation ..................................................................... 15-30
A. General Considerations ...................................... 15
B. DIP Switch Settings ............................................ 15
C. LEDs ................................................................... 16-18
D. Locating and Installing the 4550......................... 19-21
E. Connecting the 4550 to the Alarm Panel
and Telephone Jack ............................................ 22-24
F. Activating the 4550 Unit....................................... 25-26
G. Programming and Central Station Reporting ..... 27-28
H. Default Event/Email Messages ........................... 29
I. Completing the Installation and Testing ............... 30
Specications................................................................ 31-32
Appendix A: Contact ID, SIA, and
Modem IIe/IIIa/IIIa2Event Codes............................. 33-35
Appendix B: 4550 Default Event Codes........................ 36-37

4G CELLULAR
ALARM COMMUNICATOR
®4550
3
INTRODUCTION
Uplink’s Model 4550 cellular Alarm Communicator is a UL Listed communicator
designed to interface with most manufacturers’ alarm panels that incorporate a
digital telephone dialer. The 4550 features a “dialer capture” interface to the alarm
panel. If the alarm panel’s TELCO connection is compromised, or if no TELCO
connection is present, the 4550 will “intercept ” the alarm panel’s digital dialer
output when the panel has an event to report, and communicate with the panel as if
it were a central station alarm receiver. Once the 4550 communicates with the alarm
panel, it transmits the alarm information to the central station receiver in Contact ID
(SIA-DC05), SIA (SIA-DC03), Pulse 4/2 or Modem IIe/IIIa/IIIa2formats.
The 4550 uses the latest cellular technology to receive programming and send
event information to the central station and can be used as the primary or backup
communications path as a digital dialer (or DACT). The 4550 is perfect for residential
and small business burglary and re UL certicated installations. (Please refer to the
UL Compliance section of this manual for detailed requirements on compliance with
various UL Standards.)

4G CELLULAR
ALARM COMMUNICATOR
®
4550
KEy FEATURES
A. FULL DATA Reporting. Compatible with most alarm panels using Contact ID (SIA
DC-05 Standard) SIA FSK Level 1 (SIA DC-03 Standard), Pulse 4+2 or Modem
IIe/IIIa/IIIa2digital dialer formats. All information sent by the alarm panel in these
formats (Account number, zone information, User IDs, etc.) will be sent to the
central station using the telephone line or the cellular network.
B. Telephone Line Supervision. The 4550 features a built-in telephone line monitoring
circuit designed to detect voltage (in the On-Hook state) or voltage and current
(in the Off-Hook state). If sufcient voltage or current is not detected, a relay is
activated causing the unit to “intercept” (or “capture”) the alarm panel’s digital
dialer output and substitute the cellular network instead of the Public Switched
Telephone Network (PSTN) as the communications path for sending event
information.
C. Panel to 4550 Cable Supervision. Monitors continuity of the cable connecting the
panel’s telephone dialer to the 4550. This feature is activated through the web
site www.uplink.com or by calling Uplink Customer Service at 1-888-9-UPLINK
(1-888-987-5465).
D. Zone Inputs. Reports programmed events to the central station.
Note: One suggested use for this feature is to allow a summary alarm output from
the alarm panel to be connected to one of the inputs and report a summary alarm
event to the central station. This prevents circumventing the TELCO supervision
circuit, assuming that a compromised PSTN line is operational. This is a unique
feature not found in many other dialer capture products on the market today.
(KEY FEATURES continued next page)
4

4G CELLULAR
ALARM COMMUNICATOR
®4550
5
KEy FEATURES (cont.)
E. Three Relay Outputs. Activates upon the occurrence of one or more of the
following Trouble conditions:
• Cellular Network Loss
• No Central Station Acknowledgement
• AC Loss
• Low or Missing Battery
• Telco Line Loss
• Panel/MODEL 4550 Cable Supervision Trouble
• Activation of Input(s)
• Unit Disabled by Dealer Command
• Watchdog Circuit Activation
• Any Failure Condition
F. Power Source Monitoring (AC & Low Battery Reporting). Reports low battery
conditions to the central station when voltage drops below 10.2 VDC. Reports
Low Battery Restoral at 11.4 VDC. It can also be programmed to report Loss of
AC power to the central station. This occurs at 102 VAC and restores at 107 VAC.
G. Automated Testing. Sends an automated test signal to the central station on a
monthly, weekly or daily interval as programmed.
H. Wireless Network Supervision. Supervises the local wireless network. If the unit
no longer locates the local wireless network, one of its output relays activates to
report this trouble condition.
I. Status/Received Signal Strength LEDs. The ve LEDs indicate the current operational
status and are visible from outside the enclosure. These LEDs can be placed into
Received Signal Strength Indication mode (RSSI) to assist in selecting the optimal
mounting location for transmitting and receiving cellular radio signals.
(KEY FEATURES continued next page)

4G CELLULAR
ALARM COMMUNICATOR
®
4550
6
KEy FEATURES (cont.)
J. Easy Service Initiation. Ships with an active SIM card, with easy activations
available via the Web at www.uplink.com or by calling Uplink Customer Service
at 1-888-9-UPLINK (1-888-987-5465). Requires the central station receiver phone
number and/or its IP address and Port number.
K. Web-based Services. Available at www.uplink.com and include:
a. immediate, real-time activation
b. history of past event transmissions
c. the ability to query the unit and receive a real-time radio report status
including a Received Signal Strength reading
d. programming inputs and other internally generated events
L. Uplink Remote Services. This unit supports Uplink Remote, an interactive service
that supports remote control of the alarm system from a smartphone app. or a
internet enabled computer. Selected notications can also be delivered to email
and text messages. See www.uplink.com for complete terms and conditions.

4G CELLULAR
ALARM COMMUNICATOR
®4550
7
WARRANTy INFORMATION
AND LIABILITy WAIvER
TERMS and CONDITIONS
These terms and conditions are a legal contact between you and the Company
and supplement (but do not supersede) the terms and conditions of any master
agreement between you and Uplink Security, LLC. (the “Company”) governing
your purchase of the Product from the Company. By using, marketing, or selling
the Product, you agree to these terms and conditions. In the event of any conict
with the master agreement, the terms and conditions of the master agreement
will control.
LIMITED WARRANTY – Uplink Devices
Uplink warrants, to parties purchasing Uplink equipment directly from Uplink, i.e.,
to its authorized distributors and to no other parties, that for 12 months following
the date of purchase, Uplink equipment will be free of defects in materials
and workmanship when installed, operated, maintained, and serviced in strict
accordance with Uplink’s and, if applicable, the manufacturer’s requirements. If
Uplink equipment fails because of a defect in materials or workmanship within the
warranty period, Uplink will, at its sole option and at no charge, repair or replace
it. Uplink’s agreement to repair (using new or reconditioned parts) or replace (with
a comparable new or reconditioned Uplink unit) is the exclusive remedy with
respect to Uplink equipment found to be defective in materials or workmanship;
this remedy will not be deemed to have failed of its essential purpose so long as
Uplink is willing and able to repair or replace the defective unit as provided above
or, at Uplink’s sole option, to refund the purchase price paid. Parties purchasing
Uplink equipment from a distributor are referred to the distributor with respect to
any product claims they may have.
(WARRANTY INFORMATION AND LIABILITY WAIVER continued next page)

4G CELLULAR
ALARM COMMUNICATOR
®
4550
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WARRANTy INFORMATION
AND LIABILITy WAIvER (cont.)
THE FOREGOING WARRANTY IS LIMITED AND IS THE ONLY WARRANTY
OFFERED HEREUNDER. UPLINK MAKES NO OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
TITLE, NON-INFRINGEMENT, AND NON-OBSOLESCENCE. THE FOREGOING
WARRANTY FURTHERMORE DOES NOT COVER UPLINK DEVICES THAT (A)
HAVE BEEN IMPROPERLY INSTALLED, MAINTAINED, OR SERVICED; (B) HAVE
BEEN TAMPERED WITH OR DEFACED; OR (C) HAVE BEEN SUBJECTED TO
ABUSE OR A HOSTILE OPERATING ENVIRONMENT.
NO WARRANTY – SERVICES
ALL SERVICES ASSOCIATED WITH UPLINK DEVICES INCLUDING, WITHOUT
LIMITATION, NETWORK CONNECTIONS ENABLED BY UPLINK, ARE PROVIDED
STRICTLY AS-IS, WITHOUT WARRANTY OF ANY KIND INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, NON-OBSOLESCENCE,
NON-INTERRUPTION, AND FREEDOM FROM ERROR.
Other terms and conditions and limitations of liability apply as set forth in the
applicable contractual agreement with Uplink.
INDEMNIFICATION
You agree to defend, hold harmless, and indemnify the Company and its afliates
and their respective ofcers, directors, employees, and agents from and against
any and all damages, liability, costs, and expenses (including, without limitation,
reasonable attorneys’ fees) arising out of or relating to (a) any claim for breach
of this Agreement by you; (b) any claim for negligence, intentional misconduct,
or any other act or omission on the part of you or your employees, agents, or
representatives; (c) personal injury, death, or property damage allegedly
(WARRANTY INFORMATION AND LIABILITY WAIVER continued next page)

4G CELLULAR
ALARM COMMUNICATOR
®4550
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WARRANTy INFORMATION
AND LIABILITy WAIvER (cont.)
or impliedly caused by you or your employees, agents, or representatives in
connection with this Agreement; or (d) any claim that an application of the Product
or your actions in distributing the Product or integrating it with other hardware,
software, or systems infringe the intellectual property rights of a third party.
LIMITATIONS of LIABILITY
THE COMPANY SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS
OF YOU, YOUR CUSTOMERS, END USERS OF THE PRODUCT, OR ANY
THIRD PARTY INCLUDING, WITHOUT LIMITATION, ANY ENTITY FURNISHING
EQUIPMENT, SOFTWARE, FIRMWARE, OR SERVICES TO THE COMPANY, YOU,
YOUR CUSTOMERS, OR END USERS OF THE PRODUCT, NOR SHALL THE
COMPANY BE LIABLE FOR ANY DAMAGES ATTRIBUTABLE, IN WHOLE OR IN
PART, TO THE FAILURE OF SAID EQUIPMENT, SOFTWARE, FIRMWARE, OR
SERVICES. THE COMPANY SHALL NOT BE LIABLE FOR INTERRUPTIONS IN,
OR INTERFERENCE WITH, THIRD PARTY TELECOMMUNICATIONS CARRIERS’
TRANSMISSIONS OVER WHICH THE COMPANY HAS NO CONTROL, I.E., FOR
INTERRUPTIONS OR INTERFERENCE CAUSED BY NETWORK CONGESTION,
WEATHER CONDITIONS, TERRAIN, BUILDINGS, LOCALIZED “GAPS” IN
TELECOMMUNICATIONS NETWORK COVERAGE, AND OTHER NATURAL OR
ARTIFICIAL CONDITIONS OVER WHICH THE COMPANY HAS NO CONTROL. THE
COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST REVENUES, DATA, OR PROFITS, REGARDLESS OF
WHETHER THE COMPANY WAS ADVISED OF, OR COULD HAVE REASONABLY
FORESEEN, THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY SHALL
NOT BE LIABLE IN THE EVENT THAT FUTURE TECHNOLOGICAL CHANGES
IMPLEMENTED BY ANY THIRD PARTY OR GOVERNMENTAL ENTITY RENDER
THE PRODUCT WHOLLY OR PARTIALLY INOPERABLE. OTHER LIMITATIONS OF
LIABILITY MAY APPLY AS PROVIDED BY THE MASTER AGREEMENT, IF ANY,
GOVERNING YOUR PURCHASE OF THE PRODUCT FROM THE COMPANY.