UPnRIDE Robotics UPnRIDE User manual

Read the User Guide carefully before attempting to use your wheelchair.
Alterations in construction, electronics or other components without the written authorization of
UPnRIDE Robotics will invalidate the warranty and product liability.
UPnRIDE Powered Wheelchair
User Guide
Document Version: UM-01-01_Rev B5
Issue date: September 2019

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Document Version: UM-01-01_Rev B5
Dear UPnRIDE user,
The UPnRIDE™ stand-up power wheelchair is intended for medical purposes to provide mobility to
persons restricted to a sitting position. The product changes people's position from Sitting to Standing
and Standing to Sitting but also any position in between. The product provides indoor and outdoor
mobility.
As an UPnRIDE customer, we invite you to join us in our ongoing efforts to improve the health and
quality of life of people like yourself. Your feedback and suggestions are invaluable.
Sincerely,
Oren Tamari, CEO
How to contact UPnRIDE Robotics Ltd.
Headquarters:
Address:
Kochav Yokneam Bld. (floor 3)
P.O. Box 253
Yokneam Illit 2069204, Israel
Phone:
+972.4.611.0061
Fax:
+972.4.611.3313
Email:
[e-mail]
Web site
www.UPnRIDE.com
European Representative:
Address:
Wim van den Brink, MD PhD
Gerrit van der Veenstraat 84HS
1077 EL Amsterdam, The Netherlands
Phone:
+31 (0) (20) 811-0550
Fax:
[phone]
Email:
[email protected]om
USA Representative:
Address:
To be determined in the near future
Phone:
To be determined in the near future
Fax:
To be determined in the near future
Email:
[e-mail]
Copyright © 2015-2019 UPnRIDE Robotics Ltd. All rights reserved.

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Note:
All specifications in this manual are subject to change without notice.

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Important information about this User Guide
Before you begin using your UPnRIDE standup powered wheelchair (hereafter “wheelchair”, it is
important that you read and understand the operating instructions and safety information contained in
this user guide.
These operating instructions are intended to acquaint you with the functions and characteristics of this
wheelchair and how you can use it in the best manner possible. The instructions also contain important
safety and maintenance information, as well as a description of possible problems that can arise while
and from using the wheelchair.
Always keep this guide handy with your wheelchair, since the need for important information can arise
concerning its use, safety and maintenance.
It is also possible to obtain information about our products from our Internet page (www.UPnRIDE.com).
All information, pictures, illustrations and specifications are based upon the product information that
was available at the time that this guide was released. Pictures and illustrations that are found in these
operating instructions are representative examples and not intended to be exact depictions of the
various parts of the wheelchair.
We reserve the right to make changes to the product without prior notice.
If you are visually impaired, this document can be viewed in PDF format at www.UPnRIDE.com or
alternatively ordered in large text.

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Limited Warranty
1. UPnRIDE Robotics Ltd. (the "Company") hereby warrants to the original purchaser of UPnRIDE 1.0 (the "Customer"
and the "Product", respectively) that during the Warranty Period (as defined in Section 2 below), subject to normal
wear and tear and the terms set forth herein, when used as intended and after training by the Company or authorized
representative whereof, without unapproved modifications, following all Company’s instructions and requirements
and when fitted by or under the direct supervision of a certified/licensed practitioner who meets all Company’s
product-specific training requirements for the Product, the Product shall be free of defects in material or
workmanship.
2. The "Warranty Period" as used herein (and except for the battery, as set forth in Section 7 below) shall mean the
period commencing on the date of delivery of the Product to the Customer and terminating 24 (twenty four) months
thereafter (the "Initial Period"), except for the battery in which the termination is 6 months; provided however that
the Warranty Period shall promptly terminate if the Customer shall not have sent to the Company’s local dealer (the
"Dealer"), the details of which are indicated on the back of this page, for a free service check at 12 months from the
date of purchase, or at any other time instructed by the Company . The Warranty Period may be extended for fee
beyond the Initial Period for up to 5 years (i.e.,: by additional three years or less). The Customer is encouraged to
contact the Dealer and receive a quote for such extended period.
3. If the Company finds the Product to be defective as a sole result of defects in material or workmanship - then, during
the Warranty Period, upon receipt of due notice from the Customer and subject to the Customer's full performance
of his/her obligations hereunder –the Company shall repair or replace the Product, or parts thereof, or refund part
or all of the original purchase price thereof. The option to repair, replace or pay a refund shall be at the Company’s
sole discretion.
4. For goods or essential components manufactured by a third party and supplied by the Company in connection with
the Product (if any), the Company's warranty is limited to the warranty provided by said third party.
5. The remedies hereby provided shall be the exclusive and sole remedies of the Customer.
6. This warranty shall only apply to the Customer and with regard to Product, and this warranty is not transferable
without the prior written consent of the Company.
7. This warranty does not cover battery charger, straps and padding and the Company shall not be held liable for any
of the following damages:
;
7.1. damages resulting from normal wear, damages caused, wholly or partially, due to abuse, operation beyond
capacity, substitution of parts not approved by The Company, misuse, negligence, inadequate storage,
installation, application and/or maintenance as recommended by the Company from time to time and/or
unauthorized repairs or alterations of the Product and other reasons beyond the Company's control;
7.2. damages caused by accident, natural disasters (such as fire, water damage, floods, lightning, etc.), force
majeure, acts of war, sabotage or any unforeseen circumstances;
7.3. damages caused during shipment (responsibility for safe delivery should be assumed by the freight carrier
at the time of shipment and claims for such damages must be filed with the freight carrier or insurer); or
7.4. indirect, incidental, consequential or any other damages of any nature arising out of use of the Product or
inability to use it, including, inter alia, damages due to late delivery or non-delivery, damages to property,
loss of profits, injury to goodwill, inconvenience, etc., and whether such damages are claimed to arise from
breach of contract, in tort, the theory of product liability or otherwise; reservation is solely being made for
the Company's statutory liability due to material breach of an essential contractual obligation, express
representations, wrongful intent or product liability acts.
8. Any claim under this warranty must be made in writing and posted to the Dealer within thirty (30) days from the
date of the discovery of the defective Product and/or parts, and it must reach the Dealer not later than thirty (30)
days from the end of the Warranty Period. All defective Product and/or parts thereof must be retained until receiving
further instructions from the Company. The Company may demand the shipment to its facilities, of the Product
claimed to be defective for assessment and evaluation, prior to repairing, replacing or paying a refund.

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9. SUBJECT TO APPLICABLE LAW, WHICH MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, THIS WARRANTY CONSTITUTES THE EXCLUSIVE WARRANTY MADE BY THE COMPANY
FOR THE PRODUCT AND IS IN LIEU OF ANY OTHER WARRANTIES, COMMITMENTS AND/OR AGREEMENTS, EXPRESS
OR IMPLIED, MADE, OR ALLEGEDLY MADE, BY THE COMPANY OR ANY OF ITS EMPLOYEES, AGENTS,
REPRESENTATIVES OR DEALERS, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, AND ALL SUCH OTHER WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED
BY THE COMPANY. IN NO EVENT SHALL THE COMPANY’S LIABILITY OF ANY KIND INCLUDE ANY SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, EVEN IF THE COMPANY SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
POTENTIAL LOSS OR DAMAGE.
10. Unless otherwise agreed in the Agreement, all matters relating to this warranty shall be exclusively governed by the
laws of the State of Israel, regardless of any rules relating to the conflict of laws which may apply; and the competent
courts in Tel Aviv, Israel shall have sole and exclusive jurisdiction with regard to any dispute related to this warranty.

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Table of Contents
1. Introduction .............................................................................................................................13
1.1. UPnRIDE™ Wheelchair................................................................................................................13
1.2. Purpose of this User Guide .........................................................................................................13
1.3. Spare Parts & Accessories...........................................................................................................13
1.4. Technical support........................................................................................................................13
1.5. Scrapping.....................................................................................................................................13
2. Safety.......................................................................................................................................14
2.1. Safety Symbols............................................................................................................................14
2.2. Main Power Switch .....................................................................................................................15
2.3. General........................................................................................................................................15
2.3.1. Before Operating the Wheelchair.......................................................................................16
2.3.2. Warnings and Precautions ..................................................................................................16
3. UPnRIDE Overview ...................................................................................................................30
4. Charging the Battery.................................................................................................................32
4.1. Warnings and Cautions...............................................................................................................32
4.2. Power Button..............................................................................................................................33
4.3. When to Charge the Batteries ....................................................................................................33
4.4. Charging the Battery...................................................................................................................35
5. Getting Seated..........................................................................................................................37
5.1. Warnings and Cautions...............................................................................................................37
5.2. Transferring into the Wheelchair................................................................................................38
5.3. Transferring Out of the Wheelchair............................................................................................39
5.4. Sideways Transfer .......................................................................................................................39
5.4.1. Swinging back the Armrest without the User Controls ......................................................40
5.4.2. Swinging back the Armrest that Holds the User Controls ..................................................41
5.4.3. Swinging out the Knee Supports.........................................................................................42
5.4.4. Removing and Reinstalling the Knee Supports...................................................................42
6. Operation.................................................................................................................................44
6.1. Controls Overview.......................................................................................................................44

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6.2. Joystick........................................................................................................................................44
6.3. R-net Control Panel with LCD Display.........................................................................................45
6.4. Positioning Switches ...................................................................................................................46
6.4.1. Toggle Button......................................................................................................................47
6.4.2. Upper Row Functions..........................................................................................................47
6.4.3. Lower Row Functions..........................................................................................................48
6.5. Swinging Away the Armrest that Holds the User Controls (Joystick and Positioning Switches) 49
6.6. Powering On/Off.........................................................................................................................49
6.7. Using the Stand-up Feature ........................................................................................................50
6.7.1. Before Rising to the Standing Position................................................................................50
6.7.2. Rising to the Upright Position .............................................................................................50
6.7.3. Lying Down Function for Emergency Situations .................................................................51
6.7.4. Lying Down from Sitting Position........................................................................................51
6.7.5. Sitting from Standing Position ............................................................................................52
6.7.6. Explanation of Auto-Balancing............................................................................................52
6.8. Driving.........................................................................................................................................53
6.8.1. Getting Ready to Drive........................................................................................................55
6.8.2. Driving Profiles....................................................................................................................56
6.8.3. Driving in Wet Weather ......................................................................................................56
6.8.4. Driving over Obstacles ........................................................................................................57
6.8.5. Driving on Side Slopes.........................................................................................................58
6.8.6. Driving Downhill..................................................................................................................59
6.8.7. Driving Uphill.......................................................................................................................61
6.8.8. Driving in Standing Position................................................................................................63
6.9. Stopping ......................................................................................................................................64
6.9.1. Normal Stopping .................................................................................................................64
6.9.2. Emergency Stop ..................................................................................................................64
6.10. Rolling Free of the Motor............................................................................................................64
6.10.1. Disengaging and Re-engaging the Wheels from the Motor ...............................................65
7. R-net Control Panel Guide.........................................................................................................66

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7.1. Error Screen Diagnostics.............................................................................................................67
8. Maintenance ............................................................................................................................68
8.1. System Homing –Weekly ...........................................................................................................68
8.2. General Maintenance .................................................................................................................69
8.3. Care of the Controller .................................................................................................................69
8.4. Cleaning.......................................................................................................................................69
8.4.1. Vinyl Upholstery..................................................................................................................69
8.4.2. System Accessories - Harness, Hip Belt, Back Support and Seat Cushion ..........................70
8.4.3. Coated Metal.......................................................................................................................70
8.4.4. Plastic ..................................................................................................................................70
8.5. Battery Care ................................................................................................................................70
8.6. Safety Inspection.........................................................................................................................70
8.6.1. Condition of the Tires..........................................................................................................70
8.6.2. Securing Belts and Brackets Inspection ..............................................................................70
9. Transport and Storage ..............................................................................................................71
9.1. General Guidelines......................................................................................................................71
9.2. Air Transport...............................................................................................................................72
9.3. System Storage ...........................................................................................................................73
9.3.1. Short-term storage..............................................................................................................73
10. Troubleshooting .......................................................................................................................74
10.1. System Error................................................................................................................................75
10.2. Safety Circuit Shutdown..............................................................................................................75
10.2.1. Resetting the Power Switch on the Battery Pack ...............................................................76
10.3. Servicing the Controller ..............................................................................................................76
11. Specifications ...........................................................................................................................77
12. Disposal ...................................................................................................................................81
13. Labels.......................................................................................................................................82
13.1. Main Label...................................................................................................................................82
13.2. EMC Warning Label.....................................................................................................................83
13.3. Wheel Locks ................................................................................................................................84

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13.4. Main Power Switch on Each Battery Pack ..................................................................................84
13.5. Battery Charger...........................................................................................................................84
13.6. Crushing Hazard..........................................................................................................................84
14. Glossary ...................................................................................................................................85
15. Specification sheets according to ISO 7176-15 Annex A..............................................................86
15.1. Specification sheet according to ISO7176-15 Annex A...............................................................86
15.2. Labeling.......................................................................................................................................90
Figures
Figure 2-1: Main Switch ..............................................................................................................................15
Figure 3-1: Overview of the Wheelchair.....................................................................................................30
Figure 4-1: Power On/Off Button................................................................................................................33
Figure 4-2: Battery Indicator.......................................................................................................................34
Figure 4-3: Charging Socket ........................................................................................................................36
Figure 5-1: Transferring into a wWheelchair..............................................................................................38
Figure 5-2: Loosen the Armrest Attachment Knob.....................................................................................40
Figure 5-3: Armrest Without the Controls in the Back Position .................................................................40
Figure 5-4: Loosen the Armrest Attachment Knob.....................................................................................41
Figure 5-5: Armrest with the Controls in the Back Position .......................................................................41
Figure 5-6: Unlock the knee rest.................................................................................................................42
Figure 5-7: Swinging out the Knee Supports...............................................................................................42
Figure 5-8: Removing the Knee Support.....................................................................................................43
Figure 6-1: Joy Stick, Controller and Positioning Switches .........................................................................44
Figure 6-2: R-net Control Panel...................................................................................................................45
Figure 6-3: Positioning Switches .................................................................................................................46
Figure 6-4: Positioning Functions - Toggle Up ............................................................................................47
Figure 6-5: Positioning Functions - Toggle Down........................................................................................48
Figure 6-6: Swing Away Controller..............................................................................................................49