URC TRF-ZW3 User manual

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Congratulations..................................................................................................................................................................................................................................................................1
Features and Benefits........................................................................................................................................................................................................................................................1
Compatibility.......................................................................................................................................................................................................................................................................2
Device Layout and Connections......................................................................................................................................................................................................................................3
LED Indicator Lights....................................................................................................................................................................................................................................................5
Installation...........................................................................................................................................................................................................................................................................7
Using the TRF-ZW3.............................................................................................................................................................................................................................................................7
Including (pairing) a Device......................................................................................................................................................................................................................................7
Excluding a Device.....................................................................................................................................................................................................................................................8
Restricting Installer Access.............................................................................................................................................................................................................................................9
Hardware Specifications................................................................................................................................................................................................................................................10
Warranty Statement.........................................................................................................................................................................................................................................................10
Table of Contents

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Congratulations:
Thank you for purchasing URC’s TRF-ZW3 Z-Wave Gateway. The TRF-ZW3
communicates with Z-Wave devices and your compatible URC control system,
integrating them seamlessly together into a single user interface for control and
automation. Incorporating this gateway as part of a URC control system offers a myriad
of potential additions to your home.
Easily expand your system by adding virtually any Z-Wave enabled device to your
connected home. Options include URC Lighting and thousands of 3rd party products such
as door locks, thermostats, sensors, and more.
Features and Benefits:
●Z-Wave Plus™ Certified
Z-Wave plus and the next generation hardware platform offer enhanced
features, capabilities, stability, and improve the overall experience. For more
information, visit the Z-Wave Alliance web-site.
Improved performance features include:
�Network wide inclusion (pairing) allows for easier installation and
expansion.
�Enhanced self-healing for improved reliability and user experience.
�Improved battery life.
�Improved range creates a more robust network.
●UI 7 Programming:
Intuitive programming and control of Z-Wave devices. The platform includes
URC Lighting specific programming such as simplified device options,
EZ-associations, and more.

Features and Benefits Continued:
●Easy Setup Wizard:
End-user setup wizard allows for an intuitive setup with a simple Q&A format.
Adding devices is easy with pre-configured settings for many of the most
popular products available.
●Wi-Fi Enabled (or Hard-line):
Wi-Fi connectivity allows for flexible placement in strategic locations of the
home/business.
●ZigBee & Bluetooth Support (Limited):
The TRF-ZW3 has the ability to communicate with devices using either a ZigBee
or Bluetooth protocol. ZigBee/Bluetooth devices must be included in the UI7
programming portal library. Control of these devices is limited and not supported
by URC.
Learn more about supported device by clicking here.
Compatibility:
The TRF-ZW3 can work independently without any of URC’s control systems. However,
this builds a system designed to only control Z-Wave devices. In conjunction with URC’s
line of control systems, Z-Wave can execute complex macros including Z-Wave devices,
scenes, and other devices around the home.
TRF-ZW3 is compatible with the following URC control systems:
●Total Control 2.0
●Total Control Flex 2.0
●MX HomePro
●URC Home App
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Parts List:
●TRF-ZW3 Z-Wave Gateway
●12V Power Adapter
●Ethernet Cable

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Device Layout and Connections:
1. USB Port: Provides features and support for advanced applications.
2. Ethernet Port: Connects the gateway physically to the local network via an
ethernet cable.
3. 12V Power Receptacle: Connects to the included power adapter.
4. Sync Button: Used to start the selection mode between available radios. Begin
the selection process by pressing the Sync button. The Sync button is used as a
confirmation button when cycling between the wireless radios.
5. Select Button: Toggles through the four (4) available radios on the gateway
(Z-Wave, ZigBee, Bluetooth, and Wi-Fi). Once pressed, it displays which radio is
being used by blinking the corresponding LED light.
●Wi-Fi Radio: After pressing the Sync button, press the Select button once.
The Wi-Fi LED starts to blink, indicating that the WPS feature can be
selected. Press the Sync button again to start the two(2) minutes WPS
countdown.
●Include/Exclude Radio: When the select button is pressed a second
time, the Z-Wave LED starts to blink. This indicates that the Z-Wave
Include/Exclude option can be selected. To include (pair) devices, press the
Sync button once fast. to Exclude (remove) devices, press-n-hold the
Sync button for three (3) seconds. Include/Exclude times out after five
(5) minutes.
●ZigBee Radio: When the select button is pressed a third time, the ZigBee
light blinks indicating that the ZigBee pair option can be selected. To exit
the selection mode, press the Select button for three (3) seconds.
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6. Reset Button: For use only when directed by URC Technical Support.
This button is recessed and can be pressed with a paperclip:
●Reset Network Settings: Press the button three (3) times within six (6)
seconds.
●Factory Reset: Press the button six (6) times within six (6) seconds.
●Power Cycle (Shutdown): Press-n-hold the button for 30 seconds to
shutdown the unit and then disconnect the gateway from its power supply.
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LED Indicator Lights:
There are seven (7) indicator lights on the TRF-ZW3, below are their potential values:
a. Power LED: Three (3) available states:
●LED On: Indicates the device is powered on.
●LED Off: Indicates the device is powered off.
●LED Flashing: Indicates that a firmware update is in progress.
b. Internet LED: Three (3) available states:
●LED On: Gateway is connected via Ethernet.
●LED Off: Gateway is not connected via Ethernet.
●LED Flashing: Gateway cannot connect to the Internet.
c. Wi-Fi LED: Three (3) available states:
●LED On: Wi-Fi enabled.
●LED Off: Wi-Fi disabled.
●LED Flashing: WPS is active.
d. Z-Wave LED: Four (4) available states:
●LED On: Z-Wave radio is enabled.
●LED Off: Z-Wave radio is disabled.
●LED Flashing (slow - once per second): The device is in inclusion (pair) mode.
●LED Flashing (fast - twice per second): The device is in
exclusion (remove) mode.
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e. Service LED: Provides information on the status of the cloud service.
Three (3) available states:
●LED On: Cloud service is connected and working properly
●LED Off: No Cloud service installed
●Flashing: Cloud service is not sending data properly.
f. ZigBee LED: Provides information on the status of the ZigBee radio.
Four (4) available states:
●LED On: Function has been enabled
●LED Off: Function has been disabled
●LED Flashing (slow): The gateway is in “inclusion” (pair) mode
●LED Flashing (fast): ZigBee device was successfully included (added)
g. Bluetooth LED: Provides information on the status of the Bluetooth radio.
Four (4) available states:
●LED On: Function has been enabled
●LED Off: Function has been disabled
●Flashing (slow): Gateway is in scan mode
●Flashing (fast): Gateway is in “inclusion” (pair) mode
●Flashing (very fast): Bluetooth device was successfully paired

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Installation:
Setup of the TRF-ZW3 and Z-Wave devices is performed by a certified URC integrator.
This also includes integration of the Z-Wave system to a compatible URC control system.
After the URC integrator has performed the initial configuration, an email is sent to the
end-user. This email contains information on your Z-Wave account and system. Follow
the email’s instructions on finalizing your account.
This Z-Wave account allows users to monitor your Z-Wave system’s devices and
provides the ability to “block Dealer access”. Blocking Dealer Access prevents the URC
integrator from programming and/or controlling the systems’ Z-Wave devices/scenes.
Using the TRF-ZW3:
It is recommended that adding and removing devices should always be performed by using the UI7 Programming Portal.
Manually Including (pairing) and Excluding (removing) Z-Wave Devices:
Z-Wave devices are normally paired (or unpaired) with the Z-Wave gateway via the web-portal (UI7); however, it is possible to complete the process manually:
Including (pairing) a Device (manually):
1. Press the Sync button once (page 3). The Z-Wave light blinks slowly (once every second) to indicate that it is in pairing mode.
2. Follow the pairing/un-pairing instructions for the Z-Wave device (devices provide manufacturer-specific instructions).
3. When paired successfully, the TRF-ZW3’s Z-Wave light flashes rapidly for less than a second, then returns to the inclusion state.
4. Pressing the Sync button again returns the gateway to its normal operation mode.
When adding a device manually, device are not assigned to a room or provided a name. This must be performed from the UI7 Programming Portal.
URC highly recommends the end-user to
setup the Z-Wave system’s location and
block the integrators access once
programming is complete.

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Excluding a Device:
1. Press-n-hold the Sync button for three (3) seconds. The Z-Wave light blinks faster, twice every second to indicate that the gateway is in exclusion mode.
2. Follow the pairing/unpairing instructions for the Z-Wave device.
3. When the device has been successfully unpaired, the Z-Wave LED flashes rapidly for less than a second, then returns to the exclusion state.
4. Pressing the Sync button once, returns the gateway to the inclusion state. Press the button a second time to return the gateway to its normal operating mode.
It is significantly faster to exclude
devices using the manual method rather
than through the UI7 Portal.