urmet domus iPerTAlk 1375 Manual

DS 1375-020E LBT 20692
Mod.
1375
COLLEGAMENTO
IP-PBX IPERTALK
Ref. 1375/10 - 1375/11 - 1375/12 - 1375/13
Ref. 1375/10A - 1375/11A - 1375/12A - 1375/13A
INSTALLATION AND CONFIGURATION MANUAL
Interactive Links

2DS1375-020E
INDEX
1. GENERAL DESCRIPTION................................................................................................................................. 5
2. DESCRIPTION OF COMPONENTS .................................................................................................................. 5
3. INSTALLATION ................................................................................................................................................. 6
4. DESCRIPTION OF LEDS, CONNECTORS AND BUTTONS ............................................................................. 8
4.1 POWER LED (1)..................................................................................................................................... 8
4.2 STATUS LED (2).................................................................................................................................... 8
4.3 LAN PORT LED (6) ................................................................................................................................ 8
4.4 USB CONNECTORS (5) AND REBOOT AND RESET BUTTON (3)....................................................... 8
5. PRELIMINARY CHECKS................................................................................................................................... 8
6. CONNECTION TO THE NETWORK.................................................................................................................. 9
7. MAXIMUM DISTANCES AND WIRE SECTIONS............................................................................................... 9
8. CONFIGURATION AND FIRST USE ............................................................................................................... 10
8.1 AUTOMATIC AND MANUAL CONFIGURATION OF USER TERMINALS ................................................ 13
9. ACCESS TO THE TELEPHONE NETWORK ................................................................................................... 13
9.1 MODELS REF. 1375/805 - 1375/810.................................................................................................. 13
9.2 MODEL REF. 1375/806 - 1375/812 .................................................................................................... 14
9.3 MODEL REF. 1375/815....................................................................................................................... 14
9.4 MODEL REF. 1375/816....................................................................................................................... 14
10. TELEPHONE FUNCTIONS ............................................................................................................................. 15
10.1 DO NOT DISTURB .............................................................................................................................. 15
10.2 UNCONDITIONAL FORWARDING, ON NO ANSWER AND ON BUSY .............................................. 16
10.3 PUT ON HOLD/RECOVER CALL ........................................................................................................ 16
10.4 CALL PARKING................................................................................................................................... 16
10.5 TRANSFER WITH OFFER, BLIND, IN RINGING ................................................................................. 17
10.6 THREE-WAY CONFERENCE CALL ................................................................................................... 17
10.7 WAITING CALL NOTIFICATION.......................................................................................................... 17
10.8 INTERCOM.......................................................................................................................................... 18
10.9 CALL TO GROUPS OF EXTENSIONS, WITH SIMULTANEOUS OR SEQUENTIAL RINGING .......... 18
10.10 CALLING NUMBER OR NAME DISPLAY ........................................................................................... 18
10.11 INTERNAL/INBOUND/INTERCOM CALL DISTINCTIVE RING ........................................................... 18
10.12 MESSAGE WAITING INDICATOR (MWI)............................................................................................. 18
10.13 STATE OF EXTENSIONS (BLF)........................................................................................................... 18
10.14 PICK GROUP AND DIRECT PICK....................................................................................................... 19
10.15 POST SELECTION VIA DTMF............................................................................................................. 19
10.16 HOT-LINE............................................................................................................................................ 19
10.17 SELECTION OF LINE TRUNK FOR OUTBOUND CALLS ................................................................... 20
10.18 DISPLAY OF SPECIFIC OUTBOUND CALLING NUMBER................................................................. 20
10.19 OUTBOUND CALL RESTRICTION...................................................................................................... 20
10.20 COMPRESSED AND WIDEBAND CODEC MANAGEMENT................................................................ 20
11 SYSTEM FUNCTIONS .................................................................................................................................... 20
11.1 ALARM/APPOINTMENTS ................................................................................................................... 20
11.2 VIDEO CALL SUPPORT...................................................................................................................... 21
11.3 SUPPORT OF VOIP FAX DEVICES (SIP T.38) .................................................................................... 21
11.4 FAX2MAIL SERVICE ........................................................................................................................... 22
11.5 SENDING SMS ................................................................................................................................... 23
11.6 EXTERNAL IP VIDEO STATIONS........................................................................................................ 24
iPerTAlk IP-PBX Version: 2.2.3 or higher
The document contains INTERACTIVE LINKS for faster and more ecient consultation.
Interactive Links

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DS1375-020E
11.6.1 Connection of 1375/821 – 1375/822 external IP video stations ............................................. 25
11.6.2 Conguration of 1375/821 – 1375/822 external IP video stations........................................... 26
11.6.2.1 External IP video stations keys pairing and advanced conguration ................................... 27
11.6.3 Forwarding Call/Video call from external IP video station to phone / videophone................. 28
11.6.4 Forwarding Call/Video call from phone/videophone to external IP video station................... 29
11.6.5 Management of Video call to 1375/815 telephones ............................................................... 29
11.6.6 Conversation timeout setting.................................................................................................. 29
11.6.7 Door opening command sending ........................................................................................... 29
11.6.7.1 Sending of door opening command during a conversation ................................................ 29
11.6.7.2 Sending the door opening command in Standby (when not engaged in a conversation)... 30
11.7 CALL MODULES 1375/823 ELEKTA AND 1375/824 ELEKTA STEEL................................................ 30
11.7.1 Connection of call modules 1375/823 – 1375/824 ................................................................ 30
11.7.2 Conguration of call modules 1375/823 – 1375/824.............................................................. 31
11.7.2.1 Call module advanced congurations ................................................................................. 33
11.7.2.2 Phonebook conguration (administrator user only) ............................................................ 34
11.7.2.3 Conguration of switchboard call (main telephone)............................................................ 34
11.7.3 Making a call/video call from call module to telephone/videophone or
video door phone [phone] ................................................................................................... 34
11.7.4 Making a call/video call from telephone/videophone to call module...................................... 34
11.7.5 Management of Video call to 1375/815 telephones ............................................................... 35
11.7.6 Conversation timeout setting.................................................................................................. 35
11.7.7 Door opening command sending ........................................................................................... 35
11.7.7.1 Sending of door opening command during a conversation ................................................. 35
11.7.7.2 Sending door opening command in standby (not during conversation)............................... 35
11.8 MAX IP VIDEO DOOR PHONE [phone]............................................................................................ 36
11.8.1 Connection of IP video door phone [phone] ....................................................................... 36
11.8.2 Conguration of IP video door phone [phone]..................................................................... 37
11.8.2.1 Advanced congurations of IP video door phone [phone] ............................................... 38
11.8.3 Conguration of switchboard call (main telephone) ............................................................... 40
11.8.4 Making a call from video door phone to telephone or video door phone............................... 40
11.8.5 Making a call from telephone to video door phone ................................................................ 40
11.9 AUTOMATIC ACTIVATION FROM IP VIDEO DOOR PHONE [phone] OR FROM
VIDEOPHONE 1375/815 AND 1375/816 ............................................................................................ 40
11.10 ACCESS CONTROL (ADMINISTRATOR USER ONLY)....................................................................... 40
11.11 IP CAMERAS....................................................................................................................................... 41
11.11.1 Connecting IP Cameras ........................................................................................................ 42
11.11.2 Camera conguration............................................................................................................ 43
11.11.3 Camera association to a telephone extension...................................................................... 49
11.12 SPECIAL DECODERS REF. 1039/81 .................................................................................................. 50
11.12.1 Special decoder connection ................................................................................................. 50
11.12.2 Special decoder conguration .............................................................................................. 50
11.12.3 Using the special decoder .................................................................................................... 51
11.13 PERSONAL AND SYSTEM DIRECTORY ............................................................................................ 51
11.14 INBOUND/MISSED/OUTBOUND CALL RECORD.............................................................................. 53
11.15 EXPORT OF CALL DATA .................................................................................................................... 54
11.16 USER AND EXTENSION STATUS CONFIGURATION ........................................................................ 54
11.17 REAL-TIME CONSULTATION OF THE STATE OF SYSTEM’S LINES AND EXTENSIONS ................ 56
11.18 DATE AND TIME AUTOMATIC UPDATE ............................................................................................ 57
11.19 RECORDING OF TELEPHONE CALLS ............................................................................................... 57
11.20 Setting call forwarding to smartphone/tablet via CallMe App ............................................................. 58
11.21 Integration with IperCom 2.0 system.................................................................................................. 61

4DS1375-020E
11.21.1 IperCom Lines........................................................................................................................ 61
11.21.2 Simultaneous calls on IperCom trunks .................................................................................. 62
11.21.3 Creating an inbound routing rule ........................................................................................... 52
11.21.4 Enabling the Ipercom Network .............................................................................................. 63
12. SYSTEM CONFIGURATION ........................................................................................................................... 65
12.1 INBOUND ROUTING........................................................................................................................... 65
12.2 OUTBOUND ROUTING....................................................................................................................... 66
12.3 PROFILE CALENDAR ......................................................................................................................... 67
12.4 BLACKLIST ......................................................................................................................................... 67
12.5 APPLICATIONS................................................................................................................................... 68
12.5.1 Multi-company service (ITM)................................................................................................... 68
12.5.2 Voicemails (VMAIL / Consultation).......................................................................................... 72
12.5.3 Operator station (POA) installation.......................................................................................... 74
12.6 GROUP MANAGEMENT ..................................................................................................................... 75
12.7 SOFTWARE UPDATE.......................................................................................................................... 76
12.7.1 Device rmware loca update via myTalk interface ................................................................. 77
12.8 FIAS PROTOCOL INTEGRATION MODULE ....................................................................................... 78
12.9 ADVANCED CONFIGURATIONS ........................................................................................................ 78
12.9.1 Extensions............................................................................................................................... 79
12.9.1.1 Gateway conguration ......................................................................................................... 79
12.9.1.2 Analogue user terminal support, IP/SIP, THIRD-PARTY software ...................................... 80
12.9.2 Lines........................................................................................................................................ 82
12.9.2.1 Overow on line trunks ........................................................................................................ 83
12.9.2.2 Trunk mapping ..................................................................................................................... 83
12.9.2.3 VOIP Lines ........................................................................................................................... 84
12.9.2.3.1 VOIP Lines for URMET gateway ....................................................................................... 84
12.9.2.3.2 Ipercom Lines ................................................................................................................... 86
12.9.2.3.3 VOIP provider lines ........................................................................................................... 86
12.9.2.3.4 Trunk lines (VoIP Junction)................................................................................................ 87
12.9.3 Line trunks .............................................................................................................................. 88
12.9.4 System setting ........................................................................................................................ 88
12.9.4.1 System................................................................................................................................. 88
12.9.4.2 Network - Telephone network.............................................................................................. 89
12.9.4.3 Network - WAN .................................................................................................................... 89
12.9.4.4 Remote connections via VPN Tunnel................................................................................... 90
12.9.4.4.1 Remote oces via VPN Tunnel......................................................................................... 90
12.9.4.5 Date and time....................................................................................................................... 91
12.9.4.6 Licenses ............................................................................................................................... 91
12.9.5 System maintenance............................................................................................................... 91
12.10 AUTOMATIC OPERATOR STATION .................................................................................................. 92
12.10.1 Internal call management...................................................................................................... 92
12.10.2 Inbound call management .................................................................................................... 92
12.10.3 Alarm clock ........................................................................................................................... 93
12.11 BILLING CALLS .................................................................................................................................. 93
12.12 CDR (CALL RECORD)......................................................................................................................... 94
12.13 BACKUP/RESTORE OF THE CONFIGURATION FROM WEB INTERFACE ....................................... 95
12.14 SPEED DIAL........................................................................................................................................ 95
12.15 EXTENSION MANAGEMENT .............................................................................................................. 96
12.16 EXTENSION REGISTRY...................................................................................................................... 97
13. SAFETY ......................................................................................................................................................... 97
13.1 REPLACING THE BATTERY ............................................................................................................... 97

5
DS1375-020E
1. GENERAL DESCRIPTION
iPerTAlk IP-PBX can be used to manage VoIP/SIP telephone installations by direct interconnection with remote
VoIP operators.
The iPerTAlk IP-PBX devices are dierentiated in dierent models. The number and type of licenses in the system
vary based on the device.
iPerTAlk IP-PBX Ref. 1375/10 - 1375/10A
— 1 licence for Sip Provider channel Ref. 1375/211(traditional lines);
— 3 licences for Urmet Derivatives Ref. 1375/301.
By means of additional licenses the system can be extended to up to 4 lines and 12 derivatives.
iPerTAlk IP-PBX Ref. 1375/11 - 1375/11A
— 3 licences for Sip Provider channel Ref. 1375/211(traditional lines);
— 1 licence for Sip Junction channel Ref. 1375/201 (Voip lines);
— 16 licences for Urmet Derivatives Ref. 1375/301.
By means of additional licenses the system can be extended to up to 8 lines and 40 derivatives.
iPerTAlk IP-PBX Ref. 1375/12 - 1375/12A
— 2 licences for Sip Provider channel Ref. 1375/211(traditional lines);
— 1 licence for Sip Junction channel Ref. 1375/201 (Voip lines);
— 50 licences for Urmet Derivatives Ref. 1375/301.
By means of additional licenses the system can be extended to up to 6 lines and 150 derivatives.
iPerTAlk IP-PBX Ref. 1375/13 - 1375/13A
— 1 licence for Sip Provider channel Ref. 1375/211(traditional lines);
— 1 license for Video derivative / Urmet VPE Ref. 1375/311.
By means of additional licenses the system can be extended to up to 15 lines and derivatives.
2. DESCRIPTION OF COMPONENTS
FRONT VIEW UPPER VIEW
3
2
1
45
6
1. Power LED
2. Status LED
3. Reboot and reset button
4. Disassembly screw cover (front cover)
5. USB connectors
6. LAN port
INTERNAL VIEW
7
9
8
7. Battery
8. Battery housing
9. Power connector

6DS1375-020E
3. INSTALLATION
For the rst installation of the device, proceed as follows:
1. Open ap (4) by making it slide outwards.
2. Undo the screw using a Phillips screwdriver and remove the front cover.
3. Fix the base to the wall with screws and wall anchors (provided in kit).

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DS1375-020E
4. By exerting a slight pressure, insert the battery (7) in the battery housing (8), following the correct polarity.
5. Connect the power supply to the power connector (9). According to the position of the device, use the pre-cut
holes (A) on the right or on the left, arranged for passing through the power supply cable.
A
6. Close the previously removed front cover with the screw.

8DS1375-020E
4. DESCRIPTION OF LEDS, CONNECTORS AND BUTTONS
4.1 POWER LED (1)
LED colour Description
Green xed Device powered
LED o Device not powered
4.2 STATUS LED (2)
LED colour Description
Green xed System working with installed license
Red xed System not working
1 blue ash
1 green ash Internet connection is not available (no communication with Cloud Urmet)
3 red ashes
1 green ash System working with license not installed
3 red ashes
1 green ash
1 blue ash
System working with license not installed and connection to the Internet not
available (no communication with Cloud Urmet)
4.3 LAN PORT LED (6)
LED colour Description
Green ashing Connection to the LAN at 100Mbit/s
Orange ashing Connection to the LAN at 1Gbit/s
4.4 USB CONNECTORS (5) AND REBOOT AND RESET BUTTON (3)
Component Description
USB connectors 4 USB 2.0 ports for connecting of external USB storage devices or expansion units.
Reset and restart
button
Reboot the system: press the button until the WHITE LED lights up.
Reset to factory settings: Press and hold the button until the purple status LED lights up.
Release the button, the system will start the reset phase and the LED will ash purple 3 times.
The LED will then light up white for the duration of the reset (DO NOT REMOVE THE POWER
SUPPLY AT THIS STAGE). At the end of the procedure the LED will ash white 3 times, the
system will automatically restart and the device will be reset to the factory parameters.
5. PRELIMINARY CHECKS
Before establishing the network connections, perform the following checks to be able to use all iPerTAlk features
self-conguration. In particular, check that:
 The company/PC network has a DHCP service.
 Check that there is a free socket near the installation site.
 The switch used in the system has at least one free Ethernet port.
 Also check that an Internet connection adequate to support the number of simultaneous calls which are
needed is available.
 Also check that an Internet connection is available adequate to support the number of simultaneous calls
which are needed. The following table shows the speed required to make good quality VoIP calls.
Number of concurrent calls Required bandwidth (upload & download)
185 kbps
2174 kbps
4358 kbps
8696 kbps

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DS1375-020E
6. CONNECTION TO THE NETWORK
Follow the procedure below to make network connections.
1. Connect one end of the Ethernet cable to the LAN port on the switch and the other end to the LAN port (6) of
the device.
It is possible to use a switch already set up in the network or insert a newly installed one (see Ref.
1375/702) to create a new network. Do not use routers as switches, as they do not allow VLANs to pass
between network ports.
2. Connect the power supply to the mains. The power LED (1) will turn GREEN.
3. The device will eectuate the software boot up procedure. At booting up, the status LED (2) of the device will
turn GREEN xed to indicate that the system is working and ready to be congured. If you do not have an
Internet connection, the status LED (2) will blink alternatively BLUE and GREEN to indicate the absence of
communication with the Urmet Cloud. System conguration is still possible in this condition.
In case the system cannot boot up correctly, refer to the table in the “DESCRIPTION OF LEDS, CONNECTORS AND
BUTTONS” chapter.
Below is an example of the connection diagram.
7. MAXIMUM DISTANCES AND WIRE SECTIONS
Type of connection Max. distance Min - max section
LAN 100 m (*) CAT5e (#)
(*) The maximum permissible distance is that dened by IEEE 802.3 for Fast Ethernet networks
(100 Mb/s) with UTP CAT5 connections, which establishes that the maximum distance between two Ethernet
devices connected to each other must be 100 m.
(#) To ensure operation of the device at maximum distances, the wire must be in Category 5e and the section of
the twisted pairs must be AWG24.
The maximum resistance of the individual wires must not exceed 10ohm/100m. The connection between the door
phone and POE switch must be ensured by a single cable without any extra patch cords.
The cable must be up to the following standards:
- EIA/TIA 568-B.2 or EIA/TIA 568-C.2
- EN50288 3-1
- IEC 61156-5
WARNING!
The correct functioning and IT
security of the IP networks on
which Urmet products are installed
are entirely the responsibility of
those who manage the network
infrastructure (consisting of
switches, routers, rewalls, etc.)
and cannot be attributed to
the products or to Urmet. It is
recommended that you contact
certied personnel specialized
in computer network security to
properly congure the network
infrastructure.

10 DS1375-020E
8. CONFIGURATION AND FIRST USE
A PC (Windows, Linux or Mac) running a browser is needed to access iPerTAlk conguration.
Use of the following browsers is recommended to ensure maximum compatibility:
• Internet Explorer 11.x or higher;
• Mozilla Firefox 50.x or higher;
• Chrome 60.x or higher.
Follow the instructions below to congure the system:
1. Connect the PC to the network where iPerTAlk is connected.
2. iPerTAlk, in the default conguration and in case a DHCP server is present in the network, will receive an IP
address. However, if the DHCP server is not available, after 150 seconds iPerTAlk self-assigns the following
IP address 192.168.56.245 and activates the DHCP server for the 192.168.56.0/24 network, in order to allow
network reachability.
If you have a PC capable of accessing the VLAN (5 by default for iPerTAlk, i.e. in static IP conguration on
10.10.10.0/24 network), you can always access the iPerTAlk conguration interface at https://10.10.10.10.
3. Start the browser on your PC and enter the iPerTAlk address in the address bar to access the conguration
web page.
Accept the security certicate following the procedure suggested by the Web browser in use.
4. Login using the default Username and Password:
User: installer
Password: 0000
5. Press the icon to access the conguration page.
6. The main page will appear when logging on automatically.

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7. On the top menu, press System and select the Wizard to proceed with the guided and simplied conguration
of all main parameters.
The following table lists the congurable features. Refer to the installation and conguration booklet for more
information.
Step Wizard step Description
1 License Can be used to integrate the installed basic license, with additional licenses
by means of the license les.
2System This can be used to congure/check the VLAN network parameters.
3VoIP Phones It allows the acquisition and automatic conguration of the internal derivatives
of the system
4VoIP interfaces+
Extensions
It allows automatic acquisition and conguration of analogue gateways for
internal derivatives
5VoIP L.U. / ISDN / GSM
interfaces
This can be used to automatically acquire the gateways of analogue line, ISDN,
Urmet and GSM.
6 Provider VoIP This can be used to congure the VoIP lines to gateway provider for traditional
third-party lines and third-party PBX.
7 FAX This can be used to activate fax channels in iPerTAlk.
8 Video Entry Devices It allows the acquisition and automatic conguration of outdoor stations and IP /
SIP video door phone
9Interactive Voice
Response
This can be used to congure the pre-installed automatic answering service (ITM)
for incoming calls.
10 Call routing This can be used to congure incoming and outgoing routing rules.
8. To load an additional license, follow the next step, otherwise go directly to step 11.
If the license is not installed, the status LED alternates xed GREEN and three RED ashes.
La procedura di Reset non cancella la licenza nel caso sia stata installata in precedenza.
9. Upload the license from your PC by choosing the license le, generated by the license portal (store.urmet.
com) and pressing the “Upload” key.

12 DS1375-020E
10. Wait for the system to boot and login again. Open the Wizard page from the System menu.
11. To change the subnet that iPerTAlk self-assigned, select step 2 of the Wizard.
12. Select step 3 of the Wizard “VoIP telephones”.
13. Select the Terminal Acquisition method (Automatic Conguration) you want to use for the conguration:
– acquisition enabled: iit detects and congures Urmet IP telephone terminals of the “U. TAlk” Ref. 1375/805,
/806, /810, /812, /815 and 1375/816 in a fully automatic way by assigning the extension number progressively
(starting with 90201) as the devices themselves are detected in the network.
– acquisition disabled: iit detects Urmet IP telephone terminals of the “U. TAlk” Ref. 1375/805, /806, /810,
/812, /815 and 1375/816. The detected devices are listed in the table below, with relevant MAC Address,
assigned IP address and Urmet Item no.
Press on the “Add” link to acquire the device and assign to it the rst extension available (starting from
90201).
Press on the “Blacklist” link to keep the device in the list of the acquired devices without entering it in the
system.

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DS1375-020E
14. Connect the telephone devices to the network where iPerTAlk is connected via the LAN network cable
supplied and wait for them to appear on the “VoIP Phones” page.
If the network where iPerTAlk is installed does not have a DHCP server, manually force the VLAN (5 default
iPerTAlk) of the IP Terminals so that they can receive an address from iPerTAlk and then be detected.
15. The Terminal Acquisition procedure sends the conguration parameters to the device and, if necessary,
updates the rmware. At the end of the procedure, the device that received an extension number remains
linked to the system until it is deleted from iPerTAlk and then reset to the factory default values.
8.1 AUTOMATIC AND MANUAL CONFIGURATION OF USER TERMINALS
Automatic provisioning is provided only for Urmet IP telephone terminals of the “U. TAlk” range Ref. 1375/805,
/806, /810, /812, /815 and 1375/816 and for the devices of Urmet IP Outdoor Stations of the iPerTAlk range Ref.
1375/821, /822,/ 823 and /824 and for MAX video door phone devices Ref. 1375/825.
In order to use the automatic conguration functions of the system it is necessary that a DHCP server is available
in the network, managed either by the router already present in the network or by iPerTAlk, in case it is isolated
and therefore working in the self-assigned IP mode.
If there is no DHCP server, it is necessary to activate the VLAN (5 by default for iPerTAlk) in each telephone
device in order to be detected by the system. Refer to the chapter “ACCESS TO THE TELEPHONE
NETWORK” or to the manuals of the devices to activate the VLAN on the correct network port.
Should the device be not able to manage the VLANs (e.g. Urmet video door phone devices Ref. 1375/821
1375/822 1375/823 1375/824 1375/825), it will be necessary to use a switch that allows this function (IEEE
802.1Q).
9. ACCESS TO THE TELEPHONE NETWORK
To access the web conguration interface of iPerTAlk and the terminals, once they are active on the iPerTAlk
VLAN, it will also be necessary to congure the PC with the same VLAN TAG.
9.1 MODELS REF. 1375/805 - 1375/810
Proceed as follows to congure VLAN mode via the telephone user interface:
1. Press Menu → Settings → Advanced Settings (default password: Admin) → Network → VLAN Port.
2. Select the LAN PORT, select “Enabled” to activate the function of parameter 1.
3. Indicate the selected VLAN (default 5 for iPerTAlk) to parameter 2.
4. Leave parameter 3 set to 0.

14 DS1375-020E
5. Press the SAVE button and the device will restart. When the device becomes available again, the PC can
reach all the devices in the VLAN.
9.2 MODEL REF. 1375/806 - 1375/812
To congure VLAN mode through the telephone’s user interface, follow the procedure below:
1. Press Menu → Advanced Settings (default Password: 123) →Network →QoS and VLAN →LAN VLAN.
2. Enable the LAN VLAN parameter.
3. Specify the LAN VLAN ID as 5 (default for iPerTAlk).
9.3 MODEL REF. 1375/815
To congure VLAN mode through the telephone’s user interface, follow the procedure below:
1. Access the device settings.
2. Select the item “Other” and access VLAN parameter.
3. Check the box of the item “PC Port Settings” and enter the number of the VLAN (5 by default for iPerTAlk) in
the parameter “PC Port ID”. Press OK to conrm.
4. The change is immediately eective. At this point, your PC will be able to reach all of the devices in the VLAN
network.
5. Restart the terminal to start the automatic conguration. At this point, your PC will be able to reach all of the
devices in the VLAN network.
9.4 MODEL REF. 1375/816
To congure the VLAN mode through the phone user interface, follow the procedure below:
1. Access the conguration menu via the Settings function key.
2. Select the “Advanced” item relating to the “Network” section.
3. Select the VLAN parameter, then select the WAN VLAN.
4. Enable the “Enable WAN port VLAN” parameter
5. In the following screen, set the “WAN port VLAN ID” parameter with the value 5 (default for iPerTAlk).

15
DS1375-020E
10. TELEPHONE FUNCTIONS
The telephone functions on extensions described in the following paragraph can be congured/enabled/disabled
through the Web interface of iPerTAlk or through the settings on the terminal.
From the menu Telephone functions access the page State of Extensions and Lines and select Congure on
the concerned extension.
The conguration page can be accessed in this way.
10.1 DO NOT DISTURB
This service allows you to enable or disable the reception of calls to the selected telephone terminal.
The telephone terminal will be busy both for calls coming from other extensions and for those coming from
outside.
This service can be managed both through the telephone terminal and through myTAlk interface by enabling the
“Do not disturb” function in the “Extensions and Lines Status” page in the “Phone Functions” section.
To align the service, press the DND key on the terminal or use the web interface: select Telephone Functions
and press State of Extensions and Lines, select the required extension and press Congure, enable the “Do not
disturb” function.

16 DS1375-020E
The function activated on the terminal will be replicated on the iPerTAlk conguration displayed on the web page.
10.2 UNCONDITIONAL FORWARDING, ON NO ANSWER AND ON BUSY
iPerTAlk allows forwarding all the calls addressed to an extension with three types of forwarding:
—Unconditional forwarding: the call will be forwarded directly to the new destination indicated.
—Forward on no answer: the call will be forwarded to the new destination indicated when the no answer
timeout elapses.
—Forward on busy: the call will be forwarded to the new destination indicated, if the terminal is busy in another
conversation or DND is active.
Forwarding types can be set in three ways:
— by setting them on the terminal;
— by an activation/deactivation code sent with a call to iPerTAlk;
— Through conguration via web page in the iPerTAlk (myTalk) interface at the chapter “EXTENSIONS AND
LINES STATUS”.
For the activation on the terminal, refer to the relevant user’s manual.
For the activation through code, just enter the codes indicated in the table below from the terminal concerning
the forwarding.
*20*NNN Activate the “forward all”
function Activate the “forward all” function for your extension to number NNN
*22*NNN Activate the “forward on
busy” function
Activate the “forward on busy” function for your extension to number
NNN
*21*NNN Activate the “forward on
no answer” function
Activate the “forward on no answer” function for your extension to
number NNN
*29# Disable all forwarding
NNN can be an extension, group, application, CallMe, or a public network number.
For the activation through the web page, refer to the paragraph explaining functions and use of MyTalks.
10.3 PUT ON HOLD/RECOVER CALL
During a telephone call, it is possible to put the interlocutor on hold.
The interlocutor will hear the music on hold congured in iPerTalk until the person using this service will recover
the call (by pressing a dedicated key).
If the user, who has put the other party on hold, hangs up the call, the iPerTAlk system will call back the user, in
order to allow him/her to end the management of the call on hold.
10.4 CALL PARKING
During the call it is possible to put the interlocutor on hold and park the call in a parking orbit by means of a
transfer to number *30*X where X is the chosen parking orbit (from 1 to 9).
Once the call has been parked, it is possible to hang up the phone. Then, by means of *33*X command it will be

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possible to “resume the call”, namely to restart it, either from the same extension or from another one.
Practically, setting a call in the “parking orbit” allows putting it on hold, freeing the terminal from its
management.
To park a call (for example in orbit 1):
— answer the call;
— press the TRASF key;
— digit *30*1 and press TRASF.
To resume a call (for example parked in orbit 1):
— dial the code *33*1 on the terminal and press OK.
For devices 1375/815, after entering the code of the orbit, choose “Unconditional” since the TRASF
button is not available , but the user is asked to choose the type of transfer.
10.5 TRANSFER WITH OFFER, BLIND, IN RINGING
Every telephone terminal of the iPerTAlk system is enabled to put the call on hold and then transfer it to another
extension or to a public network number.
The transfers are of three types:
— with oer: the user who must transfer the call, rst contacts the third party and, after receiving a conrmation
about the call management, proceeds with the transfer.
— blind: the user transfers the call without checking the availability of the third party. If the destination is busy,
the call is sent back to the transferring user. This type of transfer is not available for BCA telephones and
therefore managed via the 1375/854 and 1375/859 devices.
— in ringing: the user who has to transfer the call, tries to contact the third party, but while listening to the
ringing he/she completes the transfer.
To perform a transfer with oer (1): start the transfer with TRASF key, dial the number to which you want to
transfer the call, wait for the answer and press TRASF key again or hang up.
To perform a blind transfer (2): start the transfer with TRASF key, dial the transfer destination number and press
TRASF key again. The call will be ended and transferred.
To perform a transfer in ringing (3): start the transfer with TRASF key, dial the transfer destination number, wait
for the ring signal and press TRASF again or hang up.
10.6 THREE-WAY CONFERENCE CALL
iPerTAlk allows three-way conference calls through the terminals that feature this function. To use this function,
just put on hold the rst call made from the terminal, contact the third party and, once the call has started, activate
the function by pressing the CONF. key.
The telephone terminal will connect the rst call with the second one, allowing a full duplex call for the three
parties so that all can participate in it and listen.
At the end, if the user who created the conference hangs up the call, the interruption will be propagated to all the
participants. If, instead, the call is hung up by one of the participants, only the participant who hung up the call
will end the conversation, while the other participants will continue the call.
10.7 WAITING CALL NOTIFICATION
This function allows for a visual and audio notication of the presence of a call waiting while a terminal is engaged
in a call.
This function is disabled by default in the iPerTAlk system; the function can be enabled by means of the conguration
web interface in the extension settings by selecting the “Waiting call” function.

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During a call, the terminal can receive many call waiting notications at a time.
The user engaged in the call can decide whether to put the current call on hold and answer the new one or end
the current call and then manage the second one, which has remained active.
10.8 INTERCOM
iPerTAlk supports the Intercom function if the terminals are enabled. To enable this service, congure the
INTERCOM function on a programmable key by entering the extension number of the counterparty.
Press the INTERCOM key to make the device call the counterparty, which directly starts the call.
This service is useful in case of manager/secretary scenarios when a button for direct communication with the
secretary is required in the manager’s terminal, so that he/she does not have to dial the number and the secretary
can accept the call automatically without having to touch the receiver.
10.9 CALL TO GROUPS OF EXTENSIONS, WITH SIMULTANEOUS OR SEQUENTIAL RINGING
iPerTAlk supports the creation of groups of extensions. An extension number in the system is assigned to the
group.
There are two modes to manage a call to the extension of a group:
1 - Sequential ringing mode: the free extensions in the group ring sequentially, starting from the group’s
extension that has not answered a call for the longest amount of time; the passage from one extension to the
subsequent one is equal to the duration of the time of no answer.
2 - Simultaneous ringing mode: (GROUP TOTAL RING parameter active) all the group’s free extensions ring
simultaneously; when one extension answers the call, the ringing stops on all the other group’s extensions.
10.10 CALLING NUMBER OR NAME DISPLAY
All iPerTAlk system telephone devices, if equipped with display, can show the calling number or name if the
contact is present in the system directory.
In the case of inbound calls where the calling number is displayed, you will need to check the function by
contacting the telephone company.
10.11 INTERNAL/INBOUND/INTERCOM CALL DISTINCTIVE RING
iPerTAlk communicates to IP devices the type of ring to be emitted, which can be dierent for internal, inbound
(namely coming from lines, either traditional, voip or of inter-site type) and intercom calls.
To enable this function, access the conguration page of the extension in question (System →Advanced
Conguration →Extensions), activate the distinctive ring and then select the desired ring tone using the
parameters “Internal Call Ring”, “Inbound Call Ring” and “Outdoor station Call Ring”.
If the service is disabled, users can congure their own device with one of the ring tones available in the terminal
and the tone is no longer dierentiated based on the origin of the call.
10.12 MESSAGE WAITING INDICATOR (MWI)
The MWI (Message Waiting Indicator) service allows receiving a notication when messages are present in the
voicemail. The indicator (if available) lights up to warn that there are new messages in the voicemail and by
pressing the relevant key a call is made to the automatic answering machine dedicated to the consultation of the
voicemail’s messages.
To activate the MWI function in a terminal that supports it, enable the subscription to the service. Refer to the
device’s installation manual.
For example, in the devices 1375/805, 1375/806, 1375/810, 1375/812, 1375/815 and 1375/816 access the
device’s web interface:
Advanced →User → “Subscription” section: Enable.
The iPerTAlk system congures such service automatically for the above mentioned terminals.
10.13 STATE OF EXTENSIONS (BLF)
iPerTAlk supports the notication of the state of extensions through the BLF service ( Busy Lamp Field) for the
models equipped with extension keys Ref. 1375/810, 1375/812, 1375/815 and 1375/816).
The terminal, properly congured for this function, indicates the state of the monitored extension:
— LED o: extension disconnected / not available;

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— steady blue or steady green LED: free extension;
— red LED ashing: the extension is ringing;
— steady red LED: extension engaged in a conversation.
Press the corresponding key to:
1 - call the extension associated with the key, when the key indicates its state as free (xed blue or xed green);
2 - answer the call addressed to the extension associated with the key (PICK or answer for absent extension),
when the key indicates the ring state (ashing red); such service is available only for Urmet terminals, and is
congured by means of the relevant conguration interface (see the device’s manual).
10.14 PICK GROUP AND DIRECT PICK
iPerTAlk supports the direct pick function (answer for absent extension) of a call addressed to an extension or to
a group of extensions.
This service allows answering a call addressed to an extension, (or a group of extensions) while it is ringing.
The pick function can be applied in two modes:
—pick group: it allows each one of the extensions belonging to the same “pick group” to answer a call addressed
to another extension that is not answering (it is ringing). This mode requires the conguration of the “pick
group” parameter (Administrator User only) on each one of the extensions for which this function is to be
enabled, with the same numerical value.
iPerTAlk allows setting up to 10 “pick groups”.
The user performs the command by pressing the PICK key in the terminal or by lifting the receiver and dialling
the code *35*.
—direct pick: it allows any extensions of a system to answer a call addressed to another extension, that is not
answering (it is ringing).
The user performs the command by pressing the BLF key of his/her own terminal associated with the extension
to be intercepted (when it ashes in red) or by lifting the receiver and dialling the code *37*XXX where XXX are
the three digits of the extension that is ringing. In this case, pick groups are not taken into account.
10.15 POST SELECTION VIA DTMF
iPerTAlk supports the post selection function, namely it allows sending DTMF digits during the calling phase. It
is therefore possible, for example when contacting a service, that it requests to press digits to access telephone
menus (press 1 for..., press 2 for...), dial the requested digits.
Post selection via DTMF is possible only after the call has started with the counterparty and not during the call
activation phase.
10.16 HOT-LINE
iPerTAlk supports the Hot-line function if the terminals connected to it support such function.
The terminal, properly congured, automatically generates a call to a pre-set number, releasing the receiver or
activating the hands-free mode.
In case of Urmet terminals (IP telephones or gateway for analogue telephones), this function can be set from the
telephone menu or by means of the web interface:

20 DS1375-020E
You can also set a trigger time that varies according to the telephone model.
10.17 SELECTION OF LINE TRUNK FOR OUTBOUND CALLS
In iPerTAlk system, telephone lines are organised in trunks (usually each line device or VoIP provider represents a
trunk) which can be selected by the user when dialling a number, in case he/she doesn’t want to use the default
trunk.
A code #X, with X ranging from 0 to 9, is associated to every line trunk in the system. By dialling this code just
before the called number, it is possible to use a specic line trunk.
The programming of these codes and the associated line bundle is a conguration programmed in system by the
administrator / installer user.
10.18 DISPLAY OF SPECIFIC OUTBOUND CALLING NUMBER
If iPerTAlk manages several lines with dierent associated numbers, through line gateways or VoIP operators, it
allows conguring the numbers that are displayed for outbound calls.
Editing the caller’s number in case of a VoIP provider usually causes a malfunction of the line since the
provider identies the user based on the number that is displayed.
10.19 OUTBOUND CALL RESTRICTION
iPerTAlk allows you to lter the destinations of calls generated for each individual extension.
Therefore, certain extensions can be blocked for:
— any outbound call;
— international calls;
— calls to special area codes (according to customised rules, e.g.: those that start with 3, if you want to block all
the calls to mobile numbers).
The conguration of call restrictions is a programming available only to Administrator users.
10.20 COMPRESSED AND WIDEBAND CODEC MANAGEMENT
iPerTAlk allows conguring, on a single extension and single line trunk level, audio/video codecs available for the
extension, for inbound and outbound calls.
11 SYSTEM FUNCTIONS
11.1 ALARM/APPOINTMENTS
iPerTAlk features the Alarm/Appointments function, namely the possibility to generate an automatic call, with
customised message, that can be activated for a specic date/time and that can be repeated if necessary.
The destination of the call can be an extension or a public network number (in this case, the destination number
is to be entered including any area code for engaging the line).
This function can be set through the menu Multimedia → Appointments.