Panasonic KX-TD816NE Specification sheet

KX-TD816NE
Model No. KX-TD1232NE
Digital Super Hybrid System
Feature Guide
D1232
DIGITAL SUPER HYBRID SYSTEM
Panasonic
Panasonic
D816
DIGITAL SUPER HYBRID SYSTEM
Please read this manual before connecting the Digital Super Hybrid System.

Introduction
2Features Guide
Introduction
About this Feature Guide
This Feature Guide is designed to serve as an overall features reference for the Panasonic
Digital Super Hybrid System, KX-TD816/KX-TD1232.
It explains what the KX-TD816/KX-TD1232 System can do, and how to obtain the most out
of its many features and capabilities.
Terms used in this Feature Guide
Connection References
Lists any additional hardware required to use the feature.
Refer to the "Connection" section in the Installation Manual for detailed information.
Programming References
The related and required programming titles are noted for your reference.
System Programming can be done with a PC or a proprietary telephone.
To program with a proprietary telephone, refer to the Programming Guide for detailed
information.
Station Programming is individual programming executed by each Proprietary Telephone
(PT) user at his or her own PT. They can customize their PTs based on their personal needs.
Refer to the "Connection" section in the User Manual for detailed information.
Feature References
The related feature titles described in this Feature Guide are noted for your reference.
Operation References
The operation required to implement the feature is noted for your reference.
Refer to the "Operation" and "Customising Your Phone & System" Sections in the User
Manual for detailed information.
Additional Helpful Information
Along with this Feature Guide, the following manuals are available to help you install,
program, and use the KX-TD816/KX-TD1232 System.
Installation Manual
Provides instructions for installing and wiring the hardware.

Introduction
Features Guide 3
User Manual
Designed for users of Digital Super Hybrid System, KX-TD816/KX-TD1232.
The focusis Proprietary Telephones (PTs), DSS Consoles, Single LineTelephones (SLTs) and
their features.
Programming Guide
Provides step-by-step programming instructions for a proprietary telephone.

Table of Contents
4Features Guide
Table of Contents
1 General Features............................................................................... 9
1.1 General Features.......................................................................................................... 10
Absent Message Capability ........................................................................................... 10
Account Code Entry....................................................................................................... 11
Alert Indication.............................................................................................................. 13
Alternate Calling - Ring / Voice..................................................................................... 14
Answering, Direct CO Line........................................................................................... 15
Automatic Callback Busy (Camp-On)........................................................................... 16
Automatic Configuration............................................................................................... 17
Automatic Overflow and Hurry-Up Transfer ................................................................ 18
Automatic Route Selection (ARS)................................................................................. 19
Automatic Station Release............................................................................................. 25
Background Music (BGM)............................................................................................ 26
Background Music (BGM) - External........................................................................... 27
Budget Management...................................................................................................... 28
Busy Lamp Field............................................................................................................ 29
Busy Station Signalling (BSS)....................................................................................... 30
Button, Direct Station Selection (DSS) ......................................................................... 31
Button, Flexible.............................................................................................................. 32
Button, Group-CO (G-CO)............................................................................................ 35
Button, Loop-CO (L-CO) .............................................................................................. 36
Button, Single CO (S-CO)............................................................................................. 37
Buttons on Proprietary Telephones................................................................................ 38
CALL FORWARDING FEATURES - SUMMARY ..................................................... 41
Call Hold - CO Line....................................................................................................... 49
Call Hold - Intercom...................................................................................................... 50
Call Hold Retrieve - CO Line........................................................................................ 51
Call Hold Retrieve - Intercom........................................................................................ 52
Call Hold, Exclusive - CO Line..................................................................................... 53
Call Hold, Exclusive - Intercom .................................................................................... 54
Call Log, Incoming........................................................................................................ 55
Call Park......................................................................................................................... 56
Call Pickup Deny........................................................................................................... 57
Call Pickup, CO Line..................................................................................................... 58
Call Pickup, Directed..................................................................................................... 59
Call Pickup, Group ........................................................................................................ 60
Call Splitting..................................................................................................................61
CALL TRANSFER FEATURES - SUMMARY........................................................... 62
Call Waiting ................................................................................................................... 66
Caller ID ........................................................................................................................ 67
Caller ID to RS-232C Port............................................................................................. 68
Calling / Connected Line Identification Presentation (CLIP / COLP).......................... 70
Calling / Connected Line Identification Restriction (CLIR / COLR)............................ 71
Charge Fee Reference.................................................................................................... 72
Class of Service (COS).................................................................................................. 73
CO Incoming Call Information Display ........................................................................ 75

Table of Contents
Features Guide 5
CO Line Connection Assignment...................................................................................77
CO Line Connection Assignment - Outgoing ................................................................78
CO Line Group...............................................................................................................79
Completion of Calls to Busy Subscriber (CCBS)...........................................................80
Conference......................................................................................................................82
Confirmation Tone..........................................................................................................83
Console...........................................................................................................................85
Data Line Security..........................................................................................................88
Department Codes ..........................................................................................................89
Dial Tone, Distinctive.....................................................................................................90
Direct Dialling In (DDI).................................................................................................92
Direct In Lines (DIL)......................................................................................................93
Display Contrast Adjustment..........................................................................................94
Display, Call Information ...............................................................................................95
Display, Self-Extension Number ....................................................................................97
Display, Time and Date...................................................................................................98
Do Not Disturb (DND)...................................................................................................99
Do Not Disturb (DND) Override..................................................................................100
Do Not Disturb for Direct Dialling In Call...................................................................101
Door Opener .................................................................................................................102
Doorphone Call.............................................................................................................103
Doorphone Call Forwarding to CO Line......................................................................104
Electronic Station Lockout ...........................................................................................105
Emergency Call.............................................................................................................106
End-to-End DTMF Signalling (Tone Through)............................................................107
Executive Busy Override - CO Line.............................................................................108
Executive Busy Override - Extension...........................................................................109
Extension Connection Assignment...............................................................................110
Extension Group...........................................................................................................111
External Relay ..............................................................................................................112
External Ringer.............................................................................................................113
External Sensor.............................................................................................................114
EXtra Device Port (XDP) .............................................................................................115
Flexible Numbering......................................................................................................116
Floating Station.............................................................................................................120
Full One-Touch Dialling...............................................................................................122
Handset / Headset Selection .........................................................................................123
Handset Microphone Mute ...........................................................................................124
Handsfree Answerback.................................................................................................125
Handsfree Operation.....................................................................................................126
Hold Recall...................................................................................................................127
Host PBX Access..........................................................................................................128
HOTEL APPLICATION...............................................................................................129
Hunting Group..............................................................................................................133
Integrated Services Digital Network (ISDN)................................................................134
Integrated Services Digital Network (ISDN) Extension...............................................137
Intercept Routing..........................................................................................................140
Intercom Calling...........................................................................................................142
LED Indication, CO Line .............................................................................................143

Table of Contents
6Features Guide
LED Indication, Intercom............................................................................................ 145
Line Access, Automatic............................................................................................... 146
Line Access, CO Line Group....................................................................................... 147
Line Access, Direct...................................................................................................... 148
Line Access, Individual ............................................................................................... 149
Line Preference - Incoming (No Line / Prime Line / Ringing Line)........................... 150
Line Preference - Outgoing (Idle Line / No Line / Prime Line).................................. 151
Live Call Screening (LCS)........................................................................................... 152
Lockout........................................................................................................................ 154
Log-In / Log-Out ......................................................................................................... 155
Manager Extension...................................................................................................... 156
Message Waiting.......................................................................................................... 157
Microphone Mute ........................................................................................................ 158
Mixed Station Capacities............................................................................................. 159
Module Expansion....................................................................................................... 160
Multilingual ................................................................................................................. 161
Multiple Subscriber Numbers (MSN) Ringing Service............................................... 162
Music on Hold ............................................................................................................. 164
Night Service ............................................................................................................... 165
No Reply Group........................................................................................................... 167
Notebook Function ...................................................................................................... 168
Off-Hook Call Announcement (OHCA)...................................................................... 169
Off-Hook Monitor........................................................................................................ 170
One-Touch Dialling ..................................................................................................... 171
One-Touch Transfer by DSS Button............................................................................ 172
Operator....................................................................................................................... 173
Operator Call................................................................................................................ 175
Outgoing Message (OGM) .......................................................................................... 176
PAGING FEATURES - SUMMARY .......................................................................... 178
Parallelled Telephone................................................................................................... 182
Phantom Extension...................................................................................................... 183
Pickup Dialling............................................................................................................ 185
Power Failure Restart................................................................................................... 186
Predial.......................................................................................................................... 187
Privacy, Automatic....................................................................................................... 188
Private Call................................................................................................................... 189
Quick Dialling.............................................................................................................. 190
Redial, Automatic........................................................................................................ 191
Redial, Last Number.................................................................................................... 192
Redial, Saved Number ................................................................................................. 193
Remote Station Lock Control ...................................................................................... 194
Ring Group .................................................................................................................. 195
Ringing Tone Selection for CO Buttons...................................................................... 196
Ringing Tone Selection for the INTERCOM Button .................................................. 197
Ringing, Delayed......................................................................................................... 198
Ringing, Discriminating............................................................................................... 199
Secret Dialling ............................................................................................................. 200
Special Display Features.............................................................................................. 201
Station Feature Clear ................................................................................................... 207

Table of Contents
Features Guide 7
Station Hunting.............................................................................................................208
Station Message Detail Recording (SMDR).................................................................210
Station Programming....................................................................................................213
Station Programming Data Default Set ........................................................................215
Station Speed Dialling..................................................................................................216
System Connection.......................................................................................................217
System Data Default Set...............................................................................................219
System Programming and Diagnosis with Personal Computer....................................220
System Programming with Proprietary Telephone.......................................................222
System Speed Dialling..................................................................................................223
System Working Report................................................................................................224
Terminate......................................................................................................................226
Time-Out, Variable .......................................................................................................227
Timed Reminder...........................................................................................................229
Toll Restriction .............................................................................................................230
Toll Restriction Override by Account Code Entry .......................................................237
Toll Restriction Override for System Speed Dialling...................................................239
Trunk (CO Line) Answer From Any Station (TAFAS) ................................................240
Two-Way Recording into Voice Mail ...........................................................................241
Uniform Call Distribution (UCD) ................................................................................242
User Programming (Manager Programming)...............................................................247
Voice Mail Integration ..................................................................................................248
Voice Mail Integration for Proprietary Telephones ......................................................254
Volume Control - Speaker / Ringer...............................................................................255
Whisper OHCA ............................................................................................................256
2 DECT Portable Station Features ................................................ 259
2.1 General Features.........................................................................................................260
Digital Wireless Connection.........................................................................................260
PS Call Directory..........................................................................................................262
PS programming...........................................................................................................263
Super EXtra Device Port (SXDP).................................................................................265
2.2 DECT Portable Station Information for Other Sections........................................267
DECT Portable Station Information for Other Sections...............................................267

Table of Contents
8Features Guide

Features Guide 9
Section 1
General Features

1.1 General Features
10 Features Guide
1.1 General Features
Absent Message Capability
Description
Once set this option provides a message, on the display of the calling extension, to show the
reason for the called extension's absence. Nine messages can be programmed as desiredwhich
are availablefor every extension user.There are six pre-programmed default messages. Setting
or cancelling a message can be done by individual extension users but only callers with a
display telephone can receive the message.
Conditions
• Six default messages, which are changeable, are shown below. The "%" means a parameter
to be entered when assigning a message at individual extension.
a) Will Return Soon
b) Gone Home
c) At Ext %%% (extension number)
d) Back at %% : %% (hour : minute)
e) Out until %% / %% (month / day or day / month)
f) In a Meeting
• An extension user can select only one message at a time. The selected messageis displayed
every time the user goes off-hook.
Programming Guide References
• [008] Absent Messages
• [100] Flexible Numbering
• [990] System Additional Information
Features Guide References
None
User Manual References
• 2.5.3 Showing an Absent Message on the Caller's Telephone Display (Absent Message
Capability)

1.1 General Features
Features Guide 11
Account Code Entry
Description
An account code is used to identify incoming and outgoing outside for accounting and billing
purposes. The account code is appended to the Station Message Detail Recording (SMDR) call
record. For incoming outside call, account codes are optional. For outgoing outside call there
are three modes available to enter an account code: Verified-All Calls mode; Verified Toll
Restriction Override mode; and Option mode. One mode is selected for each extension on a
Class of Service basis.
In Verified-All Calls mode, the user must always enter a pre-assigned account code when
making any of the following calls unless it has previously been stored in memory:
• Call Forwarding - to CO Line
• Last Number Redial
• Line Access
• Note Book Function
• One-Touch Dialling
• Pickup Dialling
• Saved Number Redial
• Station Speed Dialling
• System Speed Dialling
In Verified-TollRestriction Override mode, the usercan enter a pre-assignedaccount code only
when the user needs to override toll restriction.
In Option mode, the user can enter any account code when needed.
Conditions
• An account code can be stored into Memory Dialling (System / Station Speed Dialling;
Notebook Function; One-Touch Dialling; Pickup Dialling; Call Forwarding - to CO Line).
• The Account button may be used in place of the feature number. A flexible button on the
proprietary telephone set can be programmed as the Account button.
• If the account code stored in location 001 of the programming table is used, the dialled
number is not printed out to SMDR (Private Call).
• Account code entry after CPC detection must be done within 15 seconds. Otherwise,
SMDR call record is activated and entry becomes impossible afterwards.
• It is possible to select whether the account code is printed out or not by the SMDR. If it is
not printed out, it is shown in dots.
Programming Guide References
• [005] Flexible CO Button Assignment
• [100] Flexible Numbering
• [105] Account Codes
• [508] Account Code Entry Mode
• [990] System Additional Information

1.1 General Features
12 Features Guide
Features Guide References
• Toll Restriction Override by Account Code Entry
User Manual References
• 2.2.5 Calling without Restrictions
• 4.1.3 Customising the Buttons
• 4.1.4 Charge Fee Management [Pre-assigned extension only]

1.1 General Features
Features Guide 13
Alert Indication
Description
If the following situations occur, the pre-warning indication is displayed on the proprietary
telephone of Operator 1 in Day mode.
Memory; When the system finds the wrong system data, the indication "System Data Err
1" is displayed.
Printer; When the paper of the printer for SMDR runs out or the printer is out-of-service,
the indication "Check Printer" is displayed. Check the printer.
Connection;*1 When a system inter-connection error occurs and system connection
operation is interrupted, the indication "System Link Down" is displayed. Connect the
interface between the systems and press the Reset Button on both systems.
Conditions
None
Programming Guide References
System programming is not required.
Features Guide References
None
User Manual References
Not applicable.
*1 Available for the KX-TD1232 only.

1.1 General Features
14 Features Guide
Alternate Calling - Ring / Voice
Description
This system offers two methods of Intercom Calling: Ring-Calling or Voice-Calling. Ring-
Calling informs the called party of an incoming call with a ring tone, while the Voice-Calling
uses the calling party's voice. The called extension user, if a proprietary telephone, can select
tone or voice calling. If the user selects Voice-Calling, the calling party can talk to the user
immediately after confirmation tone. The calling extension user is able to change the calling
method pre-selected once at a time by the called extension by pressing " "; Ring-Calling can
be switched to Voice-Calling, and vice versa. This operation is available for both proprietary
and single line telephone users during calling.
Conditions
Single line telephone users can only receive Ring-Calling call.
Programming Guide References
System programming is not required.
Features Guide References
• Handsfree Answerback
User Manual References
• 2.2.7 Alternating the Calling Method (Alternate Calling — Ring / Voice)
• 4.1.2 Initial Settings

1.1 General Features
Features Guide 15
Answering, Direct CO Line
Description
Allows the proprietary telephone user to answer an incoming call by simply pressing the
appropriate CO button without lifting the handset or pressing the SP-PHONE/MONITOR
button. The user can specify the line to be answered when multiple incoming lines are ringing.
Conditions
None
Programming Guide References
System programming is not required.
Features Guide References
• CO Line Connection Assignment
User Manual References
• 2.3.1 Answering Calls

1.1 General Features
16 Features Guide
Automatic Callback Busy (Camp-On)
Description
If the line is busy when a call is made, callback ringing will inform the caller when the line
becomes free.
Automatic Callback - Extension
When the caller answers the callback ringing, other extension's number is automatically
dialled.
Automatic Callback - CO Line
When the caller answers the callback ringing, the line is automatically selected to allow the
user to make an outside call.
Conditions
• If the callback ringing is not answered in four rings (within 10 seconds) the callback is
cancelled.
• More than one extension user can set this function for the same extension or CO line.
Programming Guide References
• [100] Flexible Numbering
Features Guide References
None
User Manual References
• 2.2.4 When the Dialled Line is Busy or There is No Answer

1.1 General Features
Features Guide 17
Automatic Configuration*1
Description
The system sends the VPS data which contains the extension number configuration
information and the VPS automatically creates mailboxes with this data (Quick Setup).
Conditions
• The data is transmitted to the VPS on the lowest jack port.
• If two or more lines are connected with the VPS, the port(s) with lower number(s) on the
system need to be connected to one(s) with lower number(s) on the VPS.
<Example>
Programming Guide References
System programming is not required.
Features Guide References
None
User Manual References
Not applicable.
*1 Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice
Processing System (one that supports digital proprietary telephone integration; e.g. KX-TVP100).
#6
#5
DSHS
Correct Way
VPS
#2
#1
#6
#5
DSHS
Incorrect Way
VPS
#2
#1

1.1 General Features
18 Features Guide
Automatic Overflow and Hurry-Up Transfer
Description
When Operator 1 is busy and the outside call reaches the Operator 1 directly, the incoming call
can be waited until the waiting queue is over assigned number. When the incoming call is over
assigned number, the last call will be transferred to the Operator 2.
(Automatic Overflow)
Operator 1 can refer the waiting queue with the indicator of the Hurry-Up button, and transfer
the first waiting call to the pre-assigned extension with the Hurry-Up button. (Hurry-Up
Transfer)
Conditions
• Automatic Overflow does not function in the following cases;
a) The waiting queue is set "0."
b) Operator 2 is not set.
c) Operator 1 belongs to Station Hunting Group.
• Hurry-Up Transfer does not function in the following cases;
a) The waiting queue is set "0."
b) Hurry-Up Button is not assigned.
c) Operator 1 belongs to Station Hunting Group.
Programming Guide References
• [005] Flexible CO Button Assignment
• [129] Operator Queue
Features Guide References
•Operator
User Manual References
• 3.2.1 Forwarding a Waiting Call (Automatic Overflow / Hurry-up Transfer)
• 4.1.3 Customising the Buttons

1.1 General Features
Features Guide 19
Automatic Route Selection (ARS)
Description
AutomaticRoute Selection (ARS) is a system programmable featurethat automatically selects
the least expensive route available at the time an outgoing outside call is made.
Preprogramming eliminates dialling the access code of the least expensive carrier. All the user
has to do is dial the feature number for ARS, and the number. The appropriate CO line group
is selected and the access code is added before the number is outpulsed.
Programming Example
The following is an example to show how to program ARS so that the user can call the XYZ
Company via the least expensive line.
1. Program ARS to work when the feature number for ARS is dialled by the user. Use the
program [312] ARS Mode to enable the feature.
2. Store the telephone number of the outside party that will use the ARS feature. For example,
if XYZ Company's telephone number is "1-234-567-8910" (not including the line access
code), store the leading digits of the number "1234567" (max. 7 digits). To store the
numbers, use one of the programmes [314] through [321] ARS Leading Digit Entry for
Plans 1 through 8 (Leading Digit Tables 1 through 8). The following assumes that we have
selected Leading DigitTable 1 tostore the number. Remember that Table number 1 matches
Route Plan Table 1.
Example: Program Address [314] Leading Digit Table 1
3. Check all carriers available to call the stored telephone number and their CO line groups.
Suppose there are three carriers available to call the XYZ Company and each carrier's line
is assigned to a CO line group as follows:
Carrier E — CO Line Group 1
Carrier F — CO Line Group 2
Carrier G — CO Line Group 3
Then check the fee charged by each carrier:
Location Entry
01
02
•
•
•
50
1234567

1.1 General Features
20 Features Guide
As shown in Table 2, the least costly route varies with the day of the week and the time
of day. To select the least expensive line at a certain time, split the day into three zones
as follows:
To program the time zones above, use the programme [313] "ARS Time". Four time
zones (Time-A, Time-B,Time-C, Time-D) are provided. Enter the starting hour for each
zone.
Example: Program Address [313] ARS Time Table
4. Determine the priority of the CO line groups in each time zone. The table below shows the
carrier and CO line groups selected for each priority and time zone:
Sat. / Sun. Mon. - Fri.
(1) 7:00 - 14:00
(2) 14:00 - 17:00
(3) 17:00 - 7:00
(1) 7:00 - 13:00
(2) 13:00 - 18:00
(3) 18:00 - 7:00
Sat. / Sun. Mon. - Fri.
Time
Zones Entry Time Zones Entry
Time-A
Time-B
Time-C
Time-D
7:00
14:00
17:00
Disable
Time-A
Time-B
Time-C
Time-D
7:00
13:00
18:00
Disable
0 3 6 9 12 15 18 21 003 6 9 12 15 18 21
Sat. / Sun.
low
Carrier F
Carrier G
Carrier E
Time
high
Mon. – Fri.
Charge
Enter the starting time of each
zone. If a zone is not necessary,
select “Disable.”