UROVO I9100-MIS User manual

OATS POS Operation manual （ Urovo I9100-MIS）
版本 日期 说明 人员
1.0.3 2022-01-10 1、Create documents 陈耀发
1.0.4 2022-07-05 1、Query Reversal 傅宇翔
1.1.1 2022-11-25 1. "Order payment" function 傅宇翔
1.1.2 2023-01-05 1. "PayNow payment" QR code interface adjustment
2. Add code scanning payment forward scanning payment method
option interface
傅宇翔
1. Overview
This POS program supports 3 payments methods including international card payment,
Wechat Pay and Alipay, with multiple functions such as collection, DCC (Dynamic Currency
Conversion), voiding, refund, pre-authorized debit etc. A detailed instruction on operation
will be provided in this document for installation personnel and cashiers.
2. User
2.1 Administrator
Administrator is responsible for 4 initialization settings of the system, including Merchant
Info, Communication, System Parameter (Language) and Terminal Key Management.
Except for the above settings, others will be done automatically.
2.2 Cashier
Once signing in, the role of general operator is cashier who is responsible for the cashier
business. The default user name and password of cashier are provided by account
manager.
2.3 Cashier supervisor
Cashier supervisor’s main responsibility is to authorize cashiers to handle businesses such
as refund where authorization is required. The default authorizing password of cashier
supervisor is provided by account manager.

3. Function List
3.1 System Settings and Initialization
This function is completed by administrator and the operations are as below:
The username and password are provided by account manager.
3.1.1 Merchant Info Setting
After clicking the merchant’s name, the Main Menu Setting is displayed. After you click
Merchant Info Setting, filling in the Merchant Number and Terminal Number only and then
save it. A security password provided by account manager is required to complete the
saving. After that, the Merchant Chinese name and English names will be generated
automatically.

3.1.2 Communication Setting
3.1.2.1 Domain
Back to Main Menu Setting and click Communication Setting. Finish the setting as below:
Connection mode: DOMAIN；
TPDU: 0000000000；
Domain: based on the actual situation:
China Telecom is 116.228.223.216 (port 20029); China Unicom is 210.22.146.166 (port
20029) ; and China Mobile is 117.184.121.9（port 20029）.
Click Save to return to Main Menu Setting.
3.1.2.2 IP
Click Communication Parameter Setting and follow the setting as below:
Connection mode: IP; TPDU: 0000000000；Domain: your actual domain；telecom:
116.228.223.216 (port 20029); Unicom: 210.22.146.166 (port 20029); mobile:
117.184.121.9（port 20029）. Click Save to return to Main Menu Setting.

Note: 1. Once the primary IP address fails to connect, the back-up IP address would be
used alternatively.
3.1.3 System Parameter Setting
Click System Parameter Setting and then you should set batch number and certificate
number to 000001 for the first time. Click Save to return to Main Interface.

Other functions specifications are as follow:
3.1.3.1 Page Close Time
To the no-operation time setting for the terminal, the page display will close after the
setting time arrives.
3.1.3.2 Transaction Result Reminding Time
To the no-operation time setting for the transaction completion, the page will return to the
home page after the setting time arrives and responsive reminding information is not
operated after transaction completion.
3.1.3.3 Void Number
This is to set the void number launched when timeout exists during transaction and receipts cannot be printed.
The terminal voids the transaction of which the receipt was not printed. Voiding would be stopped no matter
what the result is, when the times of it were completed.
3.1.3.4 TicketPrint Number
This is to set the number of tickets. The setting is 2 in general, that is, one is for the merchant and the other is
for the cardholder.

3.1.3.5 Default copy
Click ‘Default copy’ to enter the options page where ‘merchant copy’ and ‘cardholder
copy’ were presented; select the copy and click ‘save’; the selected copy would be printed
first when receipt is printed.
3.1.3.6 Language Setting
After clicking the ‘Language Setting’, the convertible languages are shown; it would be converted automatically
after selecting the language you need.
3.1.3.7 Camera settings

It is the default setting of front camera and back camera. Enter the setting page after
clicking ‘camera settings’. The default camera is the front one. Click the ‘save’ button to
complete the setting after choosing the camera.
3.1.4 Merchant Transaction Configuration
Click Trading Function Settings and select trading functions that are needed. After
selecting, save it to return to Main Menu Setting.
3.1.5 Transaction Process Setup
Click Transaction Process Setup and set the transaction process. After setting, return to
Main Menu Setting.

3.1.6 Initialization
Click Terminal Key Management and then choose Online Initialization. Enter the security
password and the initialization password which are provided by the account manager.
*After the download and completion of background configuration, click the button to back
to the login page.

Notes:
1.The Chinese and English names of the merchant would not be shown in the printing
transaction receipt, while they are only displayed in the account name of the invoice. If you
want to revise the merchant’s Chinese and English names on the transaction receipt, a
change of merchant information should be made in the management system.
2. Three ways to fill in the IP address:
China Telecom: 116.228.223.216 (port 10021)
China Unicom: 210.22.146.166 (port 10021)
China Mobile: [phone] (port 10021)
If SIM card is to be installed, please use the IP provided by your operator. For Wifi, there is
no difference among the above three IPs.
3. The validity period of the initial password is 10 minutes. If the password expires, require
it again.
3.2 Terminal Function Setting Password
When setting the function operation in "setting" in the terminal, you need to enter a password: 20100901.
4. Transaction Function and Operation
After the above setting, return to the login page and sign in the payment page by the
username and password which are provided by account manager.

As shown in the above image, 8 functions are listed and the explanations will be provided
as below.
4.0.1 Sales

After entering the amount, three payment methods are provided as shown in the below
image:
Three methods will be explained in detail below.
4.0.1.1 Bank Card Payment
①Click Sales.
②Enter the Sales page to fill in the amount, and then click the bank card payment button.

③Select the mode of transaction.
④Select the methods of paying by bank card.

⑤After the selection, you will move to the transaction page. If the bank card requires a
payment password, the password inputting interface will pop up (the image shown below is
password-free payment). After making the payment, you will be back to the initial page.
4.0.1.2 Scan To Pay

①Click Sales.
②In the Sales page, input the amount and click the scanning button to scan the two-
dimensional barcode shown by the customer. A page of transaction details will appear once
the payment is made.

4.0.1.3 Two-dimensional Barcode Payment

Note: Customers can use their Wechat Pay or Alipay to scan the QR code on POS to make
the payment. After customers’ paying, merchants press the button “Query” to check the
transaction result. If the payment is settled, receipt will be printed; if not or the payment is
still in progress, the page will not change. Cashiers can continue to wait for the result or
click the button “Back” to exit the transaction.
①Click Sales to the sales interface. Enter the amount, then click the button of two-
dimensional code at the bottom left. At this time, a QR code of payment will be displayed
on the screen of POS. Customers make the payment by using their WeChat or Alipay to
scan the code;
④After the completion of the payment, press the button “Query” to check the transaction
result. If the payment is made, receipt will be printed; if not or the payment is still in
progress, the page will not change. Cashiers can continue to wait for the result or click the
button “Back” to exit the transaction.

PayNow Payment Explanation:
1.PayNow, only available in Singapore currently, is one of the methods of two-dimensional barcode payments. It
can be set to utilize in POS terminal, after opening the function in the back end and passing the authentication
by Standard Chartered Bank after successful application.
2.If the merchants have the transaction service of QR code payment by PayNow and need to use it, personnel in
Singapore can open the function by the administrator account 99. Method: click ‘Transaction’ and select
‘Switch’, then switch on ‘PayNow QR’.

3.In the actual scenario of collecting money, merchants log in the POS terminal by cashier account and input the
transaction amount, then select two-dimensional barcode payment, after that click ‘PayNow’ to present the QR
code which is for making the payment by consumers.
4.Consumers complete the payment.

5.Cashiers click ‘Transaction Result Inquiry’ to confirm whether the payment was made or not.
Adjustment content:
1. When forward scanning is selected for code scanning payment, the option interface of code scanning
payment method is added to provide the products of forward scanning supported by merchants.

2. The new Hong Kong version of PayNow payment provides the display of Hong Kong dollar exchange rate.、