US Robotics 8004 - User manual

Broadband Router Quick Installation Guide
PP
PP
Package Contentsackage Contents
ackage Contentsackage Contents
ackage Contents
• Broadband Router
• 9.0 VDC power adapter
• Ethernet cable
• CD-ROM
• Quick Installation Guide
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34
Configure the basic connection settings.
WW
WW
Windoindo
indoindo
indows XPws XP
ws XPws XP
ws XP and Me usersand Me users
and Me usersand Me users
and Me users: If Universal Plug and Play launches, follow the
on-screen instructions instead of steps 1 and 2 below, then start with step 3.
1. Launch your Web browser.
2. In the location or address line, type http://192.168.123.254http://192.168.123.254
http://192.168.123.254http://192.168.123.254
http://192.168.123.254 and press Enter to start the
router Web User Interface.
3. Click LL
LL
Log inog in
og inog in
og in—there is no default password.
4. Select PP
PP
Primary Setuprimary Setup
rimary Setuprimary Setup
rimary Setup from the menu, and then click ChangeChange
ChangeChange
Change.
5. Select your WAN type. Depending on your WAN type, you may need to enter connection
information. If you are unsure about any connection information required by the setup
process, contact your Internet Service Provider. When finished, click SaveSave
SaveSave
Save.
6. Verify your Internet connection by launching a Web browser and going to
www.usr.com/productrwww.usr.com/productr
www.usr.com/productrwww.usr.com/productr
www.usr.com/productregeg
egeg
eg
If your Internet connection is not successful, refer to “Troubleshooting” on the other side
of this guide.
If your Internet connection is successful, register your product. U.S. Robotics also
recommends that you make a backup of your new configuration settings as follows:
• Select the TT
TT
Toolbooolbo
oolbooolbo
oolboxx
xx
x menu.
• Click Backup SettingBackup Setting
Backup SettingBackup Setting
Backup Setting.
• Your system will prompt you to save or open the file. Select Save.Save.
Save.Save.
Save.
• Browse to the location at which you want the backup file saved and click SaveSave
SaveSave
Save.
CongrCongr
CongrCongr
Congratulations!atulations!
atulations!atulations!
atulations! The installation procedure is now complete.
For configuration details, regulatory information, and warranty information, refer to the User
Guide on the U.S. Robotics CD-ROM.
For troubleshooting and technical support, refer to the other side of this guide.
Connect the router to your computer and power
supply.
1. Connect one end of the supplied Ethernet cable to your
PC’s Ethernet adapter.
2. Connect the other end to one of the router’s LAN ports.
3. Turn on your modem.
4. Connect the supplied power adapter to the power jack
on the router.
5. Plug the power adapter into a standard power outlet.
6. Turn on your computer.
Connect your modem to the router.
1. Turn off your computer and your modem.
2. Locate the Ethernet cable that connects your modem to
your PC’s Ethernet adapter, and disconnect it from the PC
only. Do not disconnect the cable from your modem.
3. Connect the free end of the Ethernet cable to the WAN
port on the rear of the router.
RR
RR
Router Installationouter Installation
outer Installationouter Installation
outer Installation
The Broadband Router can easily be connected to any Ethernet-based cable or DSL
modem. To verify compatibility, look at the existing connection between your modem and
your computer. If the connection is made with an RJ-45 Ethernet cable, your modem can
be connected to the Broadband Router.
What You Need to Begin
• PC with an Ethernet adapter (NIC) installed
• A functioning Ethernet-based cable or DSL modem
• Internet Explorer 5.0 or later
OR
Netscape 7.0 or later
• Your CD-ROM drive letter (for example, D)
• Your router product number and serial number, located on the bottom label of the router.
If you ever need to call our Technical Support department, you will need this number to
receive assistance.
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TT
TT
Trr
rr
roubleshootingoubleshooting
oubleshootingoubleshooting
oubleshooting
I can’t connect to the rI can’t connect to the r
I can’t connect to the rI can’t connect to the r
I can’t connect to the router’souter’s
outer’souter’s
outer’s WW
WW
Web User Interface.eb User Interface.
eb User Interface.eb User Interface.
eb User Interface.
Possible Solution 1:
Make sure that all the Ethernet cables are properly and securely connected and that the power
cord is plugged in.
Possible Solution 2:
Make sure that you correctly performed all the steps in the “Before You Begin” section of the
User Guide on the U.S. Robotics CD-ROM. If your computer was configured to use a static IP
address, you must now reconfigure it to Obtain an IObtain an I
Obtain an IObtain an I
Obtain an IPP
PP
Paddraddr
addraddr
address automaticallyess automatically
ess automaticallyess automatically
ess automatically.
Possible Solution 3:
Make sure that your PC is using an IP address that is within the default range of
192.168.123.xxx. Make sure the address of the subnet mask is 255.255.255.0. If necessary, the
Default Gateway should be 192.168.123.254. To verify these settings, perform the following
steps:
Windows XP, 2000, or NT users:
• Click Windows SS
SS
Starttart
tarttart
tart , and then click RR
RR
Runun
unun
un.
• Type cmdcmd
cmdcmd
cmd and click OKOK
OKOK
OK.
• At the DOS prompt, type ipconfig /allipconfig /all
ipconfig /allipconfig /all
ipconfig /all and press Enter.
• Check the IP Address, Subnet Mask, Default Gateway, and DNS server data to make
sure they are correct.
If the information is not correct:
• Type ipconfig /ripconfig /r
ipconfig /ripconfig /r
ipconfig /releaseelease
eleaseelease
elease and press Enter.
• Type ipconfig /ripconfig /r
ipconfig /ripconfig /r
ipconfig /renewenew
enewenew
enew and press Enter.
Windows Me, 98, or 95 users:
• Click Windows SS
SS
Starttart
tarttart
tart , and then click RR
RR
Runun
unun
un.
• Type winipcfgwinipcfg
winipcfgwinipcfg
winipcfg and click OKOK
OKOK
OK.
• Check the IP Address, Subnet Mask, Default Gateway, and DNS server data to make
sure they are correct.
If the information is not correct, click RR
RR
Release All.elease All.
elease All.elease All.
elease All. Then click RR
RR
Renew Allenew All
enew Allenew All
enew All.
Possible Solution 4:
Follow the instructions below to verify the connection setting of your Web browser and to
verify that the HTTP Proxy feature of your Web browser is disabled. This procedure ensures that
your Web browser can read the configuration pages inside your router.
Internet Explorer users:
• Launch Internet Explorer.
• Click TT
TT
Tools,ools,
ools,ools,
ools, Internet OptionsInternet Options
Internet OptionsInternet Options
Internet Options, and select the Connections tabConnections tab
Connections tabConnections tab
Connections tab..
..
.
• Select Never dial a connectionNever dial a connection
Never dial a connectionNever dial a connection
Never dial a connection and click ApplyApply
ApplyApply
Apply.
• Click the LL
L
L
LAA
AA
AN SettingsN Settings
N SettingsN Settings
N Settings button.
• Clear all the check boxes and click OKOK
OKOK
OK.
• Click OKOK
OKOK
OK.
Netscape Navigator users:
• Launch Netscape Navigator.
• Click Edit,Edit,
Edit,Edit,
Edit, PP
PP
Prr
rr
referefer
eferefer
eferences.ences.
ences.ences.
ences.
• In the Category window, double-click
AdvancedAdvanced
AdvancedAdvanced
Advanced.
• Click PP
PP
Proro
roro
roxies,xies,
xies,xies,
xies, click DirDir
DirDir
Direct connection to the Internetect connection to the Internet
ect connection to the Internetect connection to the Internet
ect connection to the Internet, and then click OKOK
OKOK
OK.
I can’t access the Internet.I can’t access the Internet.
I can’t access the Internet.I can’t access the Internet.
I can’t access the Internet.
Possible Solution 1:
Make sure that the power cord and both Ethernet cables are connected correctly. This includes
the cables connecting the router, the modem, and all the PCs.
Possible Solution 2:
Reboot the router by unplugging and plugging in the power supply.
I don’t knoI don’t kno
I don’t knoI don’t kno
I don’t know whether my IPw whether my IP
w whether my IPw whether my IP
w whether my IP addraddr
addraddr
address is static or dynamic.ess is static or dynamic.
ess is static or dynamic.ess is static or dynamic.
ess is static or dynamic.
Possible Solution:
If you have broadband Internet service, you probably have a dynamic IP address. However, you
should verify this information with your Internet Service Provider, because some providers
assign static IP addresses.
While trWhile tr
While trWhile tr
While trying to check my network configurying to check my network configur
ying to check my network configurying to check my network configur
ying to check my network configuration settings ination settings in
ation settings ination settings in
ation settings in WW
WW
Windoindo
indoindo
indowsws
wsws
ws
Me, I can’t find the Network icon.Me, I can’t find the Network icon.
Me, I can’t find the Network icon.Me, I can’t find the Network icon.
Me, I can’t find the Network icon.
Possible Solution:
The default setting in Windows Me is to not show all of the icons within the Control Panel. To
change the default setting to show all icons:
Windows Me users:
• Click Windows SS
SS
Start, Settings, Control Ptart, Settings, Control P
tart, Settings, Control Ptart, Settings, Control P
tart, Settings, Control Panelanel
anelanel
anel.
• Within Control Panel, click VV
VV
View all Control Piew all Control P
iew all Control Piew all Control P
iew all Control Panel optionsanel options
anel optionsanel options
anel options on the left side of the
screen.
All the Control Panel icons should now be visible.
I don’t knoI don’t kno
I don’t knoI don’t kno
I don’t know how ho
w how ho
w how to configurw to configur
w to configurw to configur
w to configure thee the
e thee the
e the TT
TT
TCP/IPCP/IP
CP/IPCP/IP
CP/IP prpr
prpr
protocol to work with theotocol to work with the
otocol to work with theotocol to work with the
otocol to work with the
rr
rr
routerouter
outerouter
outer..
..
.
Possible Solution:
You have the TCP/IP protocol installed, but it is not configured to work with the router.
Windows XP users:
• Click Windows SS
SS
Start, Control Ptart, Control P
tart, Control Ptart, Control P
tart, Control Panelanel
anelanel
anel.
• Double-click the Network and Internet ConnectionsNetwork and Internet Connections
Network and Internet ConnectionsNetwork and Internet Connections
Network and Internet Connections icon.
• Right-click the icon that represents your LAN or high-speed Internet connection, and
select PP
PP
Properties.roperties.
roperties.roperties.
roperties.
• Click the GenerGener
GenerGener
Generalal
alal
al tab, and select the TCP/IP line that has been assigned to your
network card.
• Click the PP
PP
Propertiesroperties
ropertiesroperties
roperties button.
• Configure IP addressing:
• Preferred method—To obtain the IP address automatically through the DHCP
server:
Click the GenerGener
GenerGener
Generalal
alal
al tab, select Obtain an IObtain an I
Obtain an IObtain an I
Obtain an IPP
PP
Paddraddr
addraddr
address automaticallyess automatically
ess automaticallyess automatically
ess automatically, and click OK.OK.
OK.OK.
OK.
Click OKOK
OKOK
OK again.
• For instructions on specifying the IP address manually, refer to the User Guide on
the U.S. Robotics CD-ROM.
Windows 2000 users:
• Click Windows SS
SS
Start,tart,
tart,tart,
tart, Settings, Network and Dialup connectionsSettings, Network and Dialup connections
Settings, Network and Dialup connectionsSettings, Network and Dialup connections
Settings, Network and Dialup connections.
• Double-click the LL
LL
Local Arocal Ar
ocal Arocal Ar
ocal Area Connectionsea Connections
ea Connectionsea Connections
ea Connections icon and select PP
PP
Propertiesroperties
ropertiesroperties
roperties.
• Select the TCP/IP line that has been assigned to your network card and select
PP
PP
Propertiesroperties
ropertiesroperties
roperties.
• Configure IP addressing:
• Preferred method—To obtain the IP address automatically through the DHCP
server:
Click the II
II
IPP
PP
PAddrAddr
AddrAddr
Address tabess tab
ess tabess tab
ess tab, select Obtain an IObtain an I
Obtain an IObtain an I
Obtain an IPP
PP
Paddraddr
addraddr
address automaticallyess automatically
ess automaticallyess automatically
ess automatically and click
OK.OK.
OK.OK.
OK. Click OKOK
OKOK
OK again.
• For instructions on specifying the IP address manually, refer to the User Guide on
the U.S. Robotics CD-ROM.
Printed in Xxxxxx
Windows Me, 98, or 95 users:
• Click Windows SS
SS
Start, Settings, Control Ptart, Settings, Control P
tart, Settings, Control Ptart, Settings, Control P
tart, Settings, Control Panelanel
anelanel
anel.
• Double-click the NetworkNetwork
NetworkNetwork
Network icon.
• Click the ConfigurConfigur
ConfigurConfigur
Configurationation
ationation
ation tab and select the TCP/IP line that has been assigned to your
network card.
• Click the PP
PP
Propertiesroperties
ropertiesroperties
roperties button.
• Configure IP addressing:
• Preferred method—To obtain the IP address automatically through the DHCP
server:
Click the II
II
IPP
PP
PAddrAddr
AddrAddr
Addressess
essess
ess tab, select Obtain an IObtain an I
Obtain an IObtain an I
Obtain an IPP
PP
Paddraddr
addraddr
address automaticallyess automatically
ess automaticallyess automatically
ess automatically and click
OK.OK.
OK.OK.
OK. Click OKOK
OKOK
OK again.
• For instructions on specifying the IP address manually, refer to the User Guide on
the U.S. Robotics Installation CD-ROM.
Windows NT users:
• Click Windows SS
SS
Start, Settings, Control Ptart, Settings, Control P
tart, Settings, Control Ptart, Settings, Control P
tart, Settings, Control Panelanel
anelanel
anel.
• Double-click the NetworkNetwork
NetworkNetwork
Network icon.
• Click the PP
PP
Protocolsrotocols
rotocolsrotocols
rotocols tab and select the TCP/IP line that has been assigned to your
network card.
• Click the PP
PP
Propertiesroperties
ropertiesroperties
roperties button.
• Configure IP addressing:
• Preferred method—To obtain the IP address automatically through the DHCP
server:
Click the II
II
IPP
PP
PAddrAddr
AddrAddr
Addreses
eses
ess tab and select Obtain IObtain I
Obtain IObtain I
Obtain IPP
PP
Paddraddr
addraddr
address from a DHCPess from a DHCP
ess from a DHCPess from a DHCP
ess from a DHCP serverserver
serverserver
server and
click OK.OK.
OK.OK.
OK. Click OKOK
OKOK
OK again.
• For instructions on specifying the IP address manually, refer to the User Guide on
the U.S. Robotics Installation CD-ROM.
You can use the ping command to verify whether your PC has successfully connected to the
router. For ping command instructions, refer to the User Guide on the U.S. Robotics CD-ROM.
Are You Still Having Problems?
1. Refer to the User Guide on the U.S. Robotics CD-ROM.
2. Go to the Support section of the U.S. Robotics Web site at www.usr.comwww.usr.com
www.usr.comwww.usr.com
www.usr.com
The most common difficulties that users experience have been addressed in the FAQ
and Troubleshooting Web pages for your product. The product number of the
Broadband Router is 8004. You may need to know this to obtain information from the
U.S. Robotics Web site.
3. Contact the U.S. Robotics Technical Support Department.
Technical questions about U.S. Robotics products can also be answered by our expert
team of technical support specialists.
Country Voice Webmail Support Hours
United States and Canada [phone] http://www.usr.com/emailsupport 9:00 A.M.–6:00 P.M.
Central Time, M–F
For current support contact information, go to the following Web site:
http://www.usr.com/supporthttp://www.usr.com/support
http://www.usr.com/supporthttp://www.usr.com/support
http://www.usr.com/support