USA Technologies ePort G9 User manual

HSPA ePort G9 Quickstart Guide
USA TECHNOLOGIES
TOOLS REQUIRED FOR INSTALLATION
11/32” Socket
1/4” Socket
12” Extension
Ratchet
Phillips Screwdriver
Wire Cutters
Power Drill*
3/16” & 3/8” Drill Bit*
Multi-diameter Step Drill Bit,
1/4”-3/4”*
#VVXUD0101911
* Required for surface-mount installations
Thank you for your purchase. Before you start, please read these instructions thoroughly,
and then take a few moments to plan your installation.
You must have a signed ePort Connect Services Contract and a bank account assigned to
this device for it to be able to accept credit card transactions. Please call USA Technologies
Customer Care at 1.888.561.4748, if you need activation documents.
G9 Telemeter Card Reader

2
INSTALLATION PROCEDURES FOR THE G9 EPORT
The G9 ePort® works in vending machines with one or two full bill acceptor openings,
allowing the acceptance of credit/debit transactions by using Card Swipe or RF technol-
ogy payments. The G9 ePort solution works with the MDB vending interface. Addition-
ally, the G9 has interfaces for Coin Pulse systems, along with a serial interface for PC
based systems. In both Coin Pulse and Serial Modes, parameters can be modied to
meet design requirements.
KIT CONTENTS
Your HSPA Wireless G9 ePort kit includes (Shown in Figure 1 unless noted):
• One G9 Telemeter with wireless modem installed (#VVWUT0101902)
• One Card Reader (Bezel) (#V8SUK1235003)
• One Flange Mount Plate (#V6XUE1520259)
• One Bezel Drilling Template
• One Bezel Adapter Cable (#V6SUC1435003)
• One Magnetic Base Antenna (#V8WUP0101278)
• Mounting Hardware: Four, 8-32 x 3/8” screws for mounting reader, and three self-
drilling screws (#DCHZDHH62006)
• NOT PICTURED: Various POS stickers, Troubleshooting Checklist (#V8VUD1101435),
RMA Procedure Sheet (#UXXUD0101552), this install guide (#VVXUD0101911), two
Velcro strips, six Wire Ties for the Card Reader, and additional order items
BEFORE YOU START, read the instructions and take a few moments to plan your instal-
lation. Pick a mounting spot for the G9 Telemeter that will allow for ease of access and
does not interfere with any moving parts in your vending equipment.
FIGURE 1 (items not to scale)
G9 Telemeter
#VVWUT0101902 Card Reader (Bezel) #V8SUK1235003 Flange Mount Plate #V6XUE1520259 Bezel Drilling Template
Mounting Hardware #DCHZDHH62006
Four, 8-32 x 3/8” mounting screws, three self-drilling screws.
Bezel Adapter Cable
#V6SUC1435003
Magnetic Base
Antenna
#V8WUP0101278

3
1. RSSI SIGNAL STRENGTH TESTING PROCEDURE
Parts Required for RSSI Test: G9 Telemeter and a Magnetic Base Antenna
Optional: A Card Reader and a High Gain Antenna (see note) of 4’or 8’ cable length
(#VXWUP1101284 or #VXWUP3101284, respectively)
An RSSI test is done to determine if there is acceptable signal strength at a location be-
fore installing. The test also helps to place the antenna for the best reception. Where
the antenna receives the best signal will also determine where to mount the Telemeter.
NOTE: A High Gain Antenna should be on hand in the event that the included Mag-
netic Base Antenna is unable to pick up a sucient signal. A High Gain Antenna must
be purchased separately as it is not included with the kit.
1. At the machine location, plug the antenna’s cable into the ANTENNA port found
on the bottom of the G9 Telemeter. If a Card Reader is present, plug the serial
cable from the Card Reader into the Telemeter cable’s 6-pin black connector.
2. Disconnect the MDB connectors in the vending machine between the machine
control board and the bill acceptor and connect the MDB Cable* from the G9 Tele-
meter to the MDB connectors of the vending machine.
3. Place the antenna on top of, or inside the vending machine on a metal surface to
perform the test. Make sure the antenna is not surrounded by signal weakening
metal support brackets or located near the Telemeter or the control board when
the door is shut. This will improve connectivity to the cellular tower.
4. Wait until the Telemeter has initialized, which is indicated by a blinking green LED.
If a Card Reader is present the display will read “Swipe or Tap to Begin.”
5. To begin testing, press the Telemeter’s RSSI buton. The Telemeter’s
LEDs will indicate signal strength. And if present, the Card Reader’s
display will show CSQ: XX, YY; where XX is signal strength and YY is
Bit Error Rate. Use the following table to determine signal quality.
QUALITY TELEMETER LEDs CSQ: XX CSQ: YY
Very poor none 00 to 07
Any value other
than 00 for CSQ:YY
indicates addition-
al signal loss.
Poor RED 08 to 09
Good RED and YELLOW 10 to 14
Very good RED, YELLOW and GREEN 15 to 19
Excellent RED, YELLOW, GREEN and BLUE 20 or greater
6. If signal strength is poor or very poor, move the antenna to another location and
wait 15 seconds until the signal stabilizes and then recheck. If signal strength is
not strong enough with the normal Antenna, try the test with a High Gain An-
tenna.
7. Upon completion of testing, disconnect the G9 Telemeter’s MDB cable and recon-
nect the vending machine MDB connectors.
RSSI Button
*When a Bill Recycler is present, the ePort must be plugged into the MDB bus ahead of the
Bill Recycler to receive enough power to function properly.

4
2. RF/CARD SWIPE READER INSTALLATION
Install the Card Reader according to the design of the vending machine:
A Machine has a second opening for a bill acceptor - take note of screw sizes.
B Machine does not have a second opening for a bill acceptor.
C Machine has a POS window above the bill acceptor.
D Machine has a situation where a spacer is needed.
Vending machine has a second opening for a bill acceptor
1. Power down the vending machine door and remove
the blank plate that covers the opening.
2. Attach the Card Reader to the mounting plate using
the four, 8-32 x 3/8” mounting screws.
Correct screws must be used or the Card Reader
may be damaged and the warranty will be void.
3. Pass the assembly through the opening from inside
the door of the vending machine and secure the
mounting plate to the door with the original, blank plate screws.
Vending machine does not have a second opening for a bill acceptor
Mount the Card Reader on the outside surface of the vending machine:
1. Power down the vending machine door. If necessary, temporarily remove the bill
acceptor during the drilling and mounting of the Card Reader.
2. Use a small level and tape to secure the included Bezel Drilling template (Figure
1) where you want the Card Reader to be located, and mark the four mounting
screw holes and a hole for the cable.
4. Drill the four 3/16”holes for the mounting screws.
5. Drill the pilot hole for the 5/8”cable hole with a 3/8” bit and nish the hole by
using either a 41/64” Greenlee knockout punch (#7211BB-1/2) or a 1/4”–3/4” step
drill (McMaster-Carr part 8841A23).
6. Mount the Card Reader to the front of the door by using the four, 8-32 x 3/8”
mounting screws.
Vending machine has a POS window above the bill acceptor
If the vending machine (i.e. the Royal 660, Royal 804, or the Dixie 522) has a POS
window just above the bill acceptor (landscape doors), you must install the Card
Reader with the Security Plate (#V6XUE0520260). A Security Plate is not includ-
ed in the kit and can be purchased separately.
A
B
C
OPTIONAL SPACER
FIGURE 2

5
1. Power down the vending machine.
2. Remove the bill acceptor.
3. Remove the POS window above the bill
acceptor.
4. Route the serial cable attached to the back
of the Card Reader through the security
plate (Figure 3).
5. Secure the security plate to the Card
Reader with four, 8-32 x 3/8” mounting
screws (Figure 3).
6. Pass this assembly through the POS win-
dow opening from inside the vending ma-
chine door, and attach the security plate
to the door using the original hardware.
7. Replace the bill acceptor.
Vending machine has a situation where a spacer is needed
Some machines may require a spacer for the Card Reader to provide proper
clearance for card swipes. If this is the case, a spacer and four, 8-32 x 1” long screws are
available from USA Technologies by contact-
ing Customer Service at 888-561-4748. Re-
quest Spacer (#V6SUF1435002) and the four,
8-32 x 1” screws that are the correct length
for an installation with a spacer. A cost is as-
sociated with this part.
To complete the install, follow either the A,
B or C instructions above depending on the
design of the vending machine, and place
the spacer between the cardreader and plate
specic to the install and use the the four,
8-32 x 1” screws.
D
8-32 x 1”
screws
Alignment
Pins
SPACER
READER
FIGURE 4
Bezel
Adapter
Cable
8-32 x 3/8”
screws
SECURITY
PLATE
READER
FIGURE 3
Bezel
Adapter
Cable

6
3. INSTALL THE G9 TELEMETER
Follow these steps to install the G9 Telemeter in a vending machine:
1. Decide whether to mount the Telemeter using
the three supplied self-tapping screws (Figure
5), or with a strip of Velcro attached to the
back of the Telemeter.
2. Select a location in the main cabinet or door
where the Telemeter is accessible for service
and protected from moisture. To prevent any
water intrusion, mount the Telemeter verti-
cally with the cables hanging down. Make
sure it will not interfere with any moving parts
and allow for cable routing.
3. If mounting with screws, screw the self-
tapping screws into the frame of the door or
machine. If using Velcro, attach a strip of Velcro
to the frame of the door or machine and stick
the Telemeter to it.
4. Connect the Magnetic Base Antenna (#V8W-
UP0101278) MCX connector into the ANTENNA
ports found on the bottom of the Telemeter.
5. Place the antenna on top of, or inside the vend-
ing machine on a metal surface. Make sure the
antenna is not surrounded by signal weaken-
ing metal support brackets or located near the
Telemeter or the control board when the door
is shut. This will improve connectivity to the
cellular tower. (Figure 6).
5. Tie the antenna cable to the nearest cable from the Telemeter.
6. Disconnect the MDB connectors in the vending machine between the machine
Control Board and the existing payment devices. Connect the MDB Cable from
the G9 Telemeter to the MDB connectors going to the machine Control Board and
the existing payment devices. Ensure the connectors latch rmly together.*
7. Plug the 6-pin black connector from the Telemeter cable into the serial cable from
the Card Reader. Ensure the connectors latch rmly together.
8. Either connect the DEX cable with the standard jack plug from the Telemeter to
the vending machine DEX port (for remote DEX reporting), or leave the DEX cable
hanging loose if no remote DEX is to be used. Test all connections made.
FIGURE 5
FIGURE 6
*NOTE: When a Bill Recycler is present, the ePort must be plugged into the MDB bus
ahead of the Bill Recycler so that it can communicate properly with the VMC.

7
4. VERIFY THE INSTALLATION
1. Power up the vending machine and observe the LEDs of the G9 Telemeter. When
the green LED blinks, the Telemeter has initialized.
2. Once the Telemeter has initialized the HSPA Modem and connected to the wire-
less network, the Card Reader’s display should read “Swipe or Tap To Begin. “
3. At this point you can perform a test vend with a USA Technologies Pass Card or
credit card.
4. We recommend recording the ePort G9 Telemeter serial number and vending
machine ID for accounting purposes.
5. Contact USAT Customer Care if you have any questions – 888-561-4748.
You must have a signed ePort Connect Services Contract and bank account as-
signed to this device for it to be able to accept credit card transactions. Please
call USA Technologies Customer Care at 888-561-4748, if you need activation
documents.
DEX Cable Serial Cable MDB Cable
FIGURE 7 G9 C0NTROLLER CABLES

USA TECHNOLOGIES CUSTOMER CARE
Contact USA Technologies Customer Care for technical support and to request
additional parts, information, and pre-authorization forms.
Phone: [phone]
FAX: [phone]
Email: [email protected]
Online Store: http://store.usatech.com
USA TECHNOLOGIES WEBSITE ADDRESSES
3103 Phoenixville Pike
Malvern, PA 19355
#VVXUD0101911 REV D
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two condi-
tions:
1. This device may not cause harmful interference
2. This device must accept any interference received, including interference that may cause
undesired operation.
All contents © Copyright 2017 USA Technologies, Inc.
All rights reserved.
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