dejavoo Z6 User manual

** Note: The terminal’s idle prompt is the main “Credit / Sale … Enter Amount” Screen
These steps have been provided as a guide for assistance with your Dejavoo Touch Screen Payment Device

CHIP CREDIT SALE SWIPED OR MANUAL CREDIT SALE DEBIT SALE
Input Sale Amount and press OK
Insert Chip Card
Press OK to confirm Sale Amount
-
Input Sale Amount and press OK
Swipe OR Manually Enter Card #
Press OK to confirm Sale Amount
-
Tap the word “Credit” then Tap the word Debit for
“Debit / Sale Enter Amount”
input Sale Amount and press OK
Insert Chip Card
When prompted tap “YES”
Input PIN # on PIN Pad and press OK
Press OK to confirm Sale Amount
-
VOID TRANSACTION RETURN TRANSACTION SETTLE THE OPEN BATCH
Tap the word “Sale” then Tap the word Void for
“Credit/ Void Enter Amount”
input VOID Amount and press OK
If prompted input Manager Password (1234 default)
Insert Chip Card
When prompted tap “YES”
Receipts Print
Tap the word “Sale” then Tap the word RETURN for
“Credit/ Return Enter Amount”
input RETURN Amount and press OK
If prompted input Manager Password (1234 default)
Insert Chip Card
When prompted tap “YES”
Receipts Print
-
From the idle prompt tap the Favorites icons on
the display:
Tap CORE SETTLE DAILY BATCH
If prompted input Manager Password (1234
default)
-Terminal communicates with the Host
-Settle Report Prints
Touch Screen Z Line Models Z6, Z9 & Z11 - EMV Retail Quick Reference Guide
TERMINAL HELPDESK: - [e-mail]-http://www.dejavoosystems.com/
Retail

** Note: The terminal’s idle prompt is themain “Credit / Sale … Enter Amount” Screen
These steps have been provided as a guide for assistance with your Dejavoo Touch Screen Payment Device
PRINTING LAST RECEIPT WIRELESS ICON INDICATORS (M OBILE UNITS ONLY) WI-FI ICON INDICATOR (F OR WI-FI ENABLED UNITS)
From the Idle Prompt tap the Favorites icons on
the display:
Tap Reprint Cr/Dbt Rcpt
Last transaction Receipt Prints
GPRS Signal Strength Indicator
(The More Bars, The Better Your Signal GPRS)
Battery Strength Indicator
SIM Indicates Issue with SIM Card (GPRS)
Wi-Fi Not Connected
Wi-Fi Connected Successfully
PRINTING REPORTS POWERING THE TERMINAL ON/OFCALL ME FEATURE (MUST BE ENABLED)
From the Idle Prompt screen press OK
Tap REPORTS
Tap Desired Report Type
Input Password (1234 Default) and press OK
- Report Prints
For Z9:
From the Idle Prompt press the Green Key
Tap Power Off
To Power Cycle Z6 and Z11
From the Idle Prompt press the Green Key
Press and Hold the Power Key on the Keypad,
release once terminal begins to reboot.
From the Idle Prompt tap the CALL ME icon
on the display:
Select “CALL ME” and press OK
The terminal sends notification to the help desk
and you will receive a call back from a
representative with assistance.
Touch Screen Z Line Models Z6, Z9 & Z11 - EMV Retail Quick Reference Guide
TERMINAL HELPDESK: - [e-mail]-http://www.dejavoosystems.com/
Retail