KanhaTech JioPay 2800 User manual

Mobile Pin Pad
User Manual
KanhaTech Solutions Limited
Jiopay 2800
Jiopay

Payment Solution for Merchants, configured with Android/
Apple based device as a point of sale to accept card
payments, both as Open/Closed loop.
Financial Solution, for branchless banking or micro-finance.
Cashless & Contactless Payment Solution for Events & Bus
Ticketing with its NFC, Tap and Pay support.
Loyalty and Payment Solution for Hospitality Industry.
It can be used as a cost-effective and secure -
JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
It’s a mobile payment solution which is compact, lightweight
having Bluetooth and USB communication mode.
Supports Mag stripe Cards, Contact ICC (Integrated Circuit
Chip) and Contactless (NFC) payment modules. Compatible
with most of the Android based Smartphones / Tablets and
Apple
Welcome
to a Preeminent Secure Mobile Payment
Solution from KanhaTech.
INTRODUCTION
This document provides an overview and important information
required to use your new JM 2800 terminal.

JM
JM 2800
J M
User Manual
JM 2800
INSIDE THE BOX
SECURITY OF TERMINAL
USB Cable JioPay 2800 device User Guide
Upon receipt of your terminal you should check for signs of
tampering of the equipment. It is strongly advised that these
checks are performed regularly.
You should check for following
That the keypad is firmly in place
That there is no evidence of unusual wires that have
been connected to any ports on your terminal or
associated equipment, the chip card reader, or any other
part on your terminal.
Such checks would provide warning of any unauthorized
modifications to your terminal.
Caution:
Using un-authorized accessories may void the warranty of the
terminal.
!
User
Guide
JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.

JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
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NFC
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KNOW YOUR DEVICE
Magnetic Strip Reader
USB Connector
SAM Smart Card slot
128 x 64 Monochrome LCD
Charging LED
Functional Keys
Power On/Off
Cancel/Menu
Back
Enter
Home Key
Numeric Keypad
ICC Card Reader
NFC
First Glance
If you observe the “Device Tampered” message, or any
unauthorized modification you should contact the terminal
helpdesk immediately.You are strongly advised to ensure that
privileged access to your terminal is only granted to staff that
have been independently verified as being trustworthy.
If your terminal detects any temper, then the terminal will
repeatedly flash the message “Device Tampered” and further
use of the terminal will not be possible.
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JM
User Manual
JM 2800
JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
Display
JioPay 2800 terminal has 128 x 64 Monochrome LCD.
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JioPay 2800 has a standard self–Illuminating keypad with 10
Numerical Keys, 4Functional Keys, 3Control Keys & an On/Off
Key.
The functions keys are used for navigation purpose
Keypad
Function Key’s
Power ON/OFF
Cancel/Menu
Back
Enter
Home
Numeric Keypad

-Header - Status Bar
When the JioPay 2800 is powered on, the Header - Status bar
appears on the top line in the screen. It shows the Bluetooth
Status and Battery Status.
Following table outline what is displayed:
Icon Description
Card Readers
- Magnetic Stripe Reader (MSR)
The bi-directional Magnetic Stripe Card Reader is located on
the top of the Pin Pad, JioPay 2800. The card should be swiped
freely, with magnetic stripe facing as shown in the following
image.
Money
2800
Pay
2800
JioPay 2800 is equipped with the following card readers
0DJQHWLF6WULSH5HDGHU065
&KLSEDVHG&DUG5HDGHU,&&
&RQWDFWOHVV5HDGHU1)&
Bluetooth Status - On and not paired
Bluetooth Status - On and Paired
Battery Status - Fully Charged
Battery Status - Partial Charged
Battery Status - Fully Discharged
Battery Status - Charging On
JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.

JioPay 2800 – User Manual © 2016KanhaTech Solutions Ltd.
- Chip Based Card Reader (ICC)
The chip card reader is located at the bottom of the JioPay 2800
terminal. Insert the card with chip facing up into the reader.
Keep the card inserted till you see the message to remove it.
Note: Card can be swiped in any direction, as the reader supports
bi-directional swipe and can read all the three tracks in a single
swipe.
Tip
Swipe the card in constant speed. Not too slow not too fast to
maximize the reading and avoid annoying
If the transaction requires the pin-verification, cardholder has to enter the pin after
the message is prompted on the JioPay
2800.
NFC
Contactless card (NFC) reader is located at the middle of the
back of the terminal. Tap NFC enabled device/card at the
back and hold till you hear a beep
-Contactless Card Reader (NFC)
Note :
NFC

Battery in JioPay 2800 is factory fitted and is inaccessible to user
or service provider. When the battery is unable to hold its charge,
don’t try to replace it of your own.
Battery, LED & Buzzer Indicators
Battery of Jio Pay 2800 terminal can be charged using the USB
charger cable provided in the box. Insert the PUSB connector of
the cable into the USB port of Jio Pay 2800 and connect the
USB connector either to the computer’s USB port or the power
adapter plug.
-Battery Charging
Any attempt to remove or replace the battery will void the warranty
and will destroy the device.
!
Caution:
Computer or
Adapter side
Terminal side
Note :
First time charging of the battery approximately takes
3 hrs.
JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.

JioPay 2800 – User Manual © 2016 KanhaTech Solutions Ltd.
!
Caution:
Use only the charging cable or accessory provided in the box
to avoid losing warranty.
Tip:
The rating input (for battery charge function):5V, 2000mA.
-LED and Buzzer Indicators
Power On
Charging with Power Off
Charging Complete with Power Off
Charger Plugged In / Out
Charger Plugged Out
MSR Detect
ICC Detect
NFC Detect
Timeout
Bluetooth Connected
Sleep
Wakeup
Power Off
Beep Once
Beep Once
Beep Once
NA
Beep Once
Beep Once
INDICATORS
DEVICE STATE LED Buzzer
Keypad On
Red LED On
Green LED On
Keypad On
Keypad On
NA
NA
NA
NA
Keypad Off
Turns On Keypad LED
Turns On Red LED
NA
Keypad backlight Off
Keypad backlight On
Beep Once
Fast Beep Thrice
Beep Once
NA
Beep Once
Beep Once
Beep Once
Low Battery in Power On
Critical Battery in Power On
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