Utilita Smart E7 User manual

USER GUIDE
Electricity – Prepayment Smart E7

Contents
Contents
Introduction ....................................... 2
What is Smart Energy
Your Meters ....................................... 3
In-Home Display ..................................4-5
Account Information ...............................6-7
Viewing your account information
Viewing your current usage
Main Menu ......................................8-11
Viewing your usage history
Viewing your meter readings
Viewing your tariff information
Viewing your messages
Your Settings ...................................12-13
Targets & credit alerts
Supply Status ...................................14-15
Boost Periods
Topping-up.....................................16-21
App, shop, online & text message
Crediting your account manually
Emergency Credit & Friendly Credit ................22-25
Using the electricity meter keypad .................26-29
Restoring your supply
Crediting your account manually
Button functions
Energy Saving .................................... 30
Moving Home .................................... 31
Lost top-up card .................................. 31
Got a Problem? .................................32-35
My top-up isn't crediting my meter
I've topped up but my supply hasn't restored
My manually entered top-up code is being rejected
1

2
Intro
What is Smart E7?
‘Smart E7’ is our prepayment package for Economy 7 smart meters. This service enables you to fully benet
from a range of features, such as ‘Emergency’ and ‘Friendly Credit’, easy and convenient remote top-ups, and
our competitive prepayment Smart E7 tariff.
Designed with you in mind, your in-home display will enable you to see how much electricity you are using
and when, giving a clear picture of how you are using your energy. Having this information at the touch of a
button gives you more control over your energy spend. Your meter installer will have found a suitable and safe
working position for your in-home display so we recommend keeping it there. You should leave it plugged in
and switched on at all times, so it can read your meter and show you the most up-to-date information about
your electricity account.

Intro
3
The In-Home Display
The in-home display communicates with
the electricity meter so you can see exactly
what's going on without having to go to your
electricity meter directly. The installer will place it
somewhere with a strong signal so it can talk to
your meter easily.
The Electricity Meter
Your electricity meter records how much energy you are using. It can be found
in a number of locations but is usually located in a cupboard, hallway or outside.
It is a good idea to familiarise yourself with its location (and where the key to
any outside meter box is) in case you need to access the meter's keypad.
Your Smart Meter System
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Balance: ~25.00
Days Left: 15.5
PA/C
Account Info
Balance: ~15.00
Days Left: 12.5
P
Dual Fuel
Account
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
~0.00 ~0.00 P
Dual Fuel
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
~0.00 History
~/h
Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Electricity
~/h
Account
Account
Electricity Gas
kWh Hour
Account
Account
SOUTH Smart
Settings
LOW CREDIT ALERT
Set your low credit alert
~5.00
OK
remaining
~3.00
~5.00
OK
remaining
~/h
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59

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Setting
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Histor
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Messag
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Tariff
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
The In-Home Display
The in-home display has a touchscreen display and gives you quick access to your electricity account information and
smart meter features. Below is the 'Main Menu' screen which can be accessed by pressing the 'Menu' button in the top
left-hand corner of most screens. Your in-home display should be plugged into the mains and switched on at all times.
Electricity – view
your credit balance and
days left ('Account Info')
Signal strength Current date
Current time
Message – view
your read and
unread messages
History – view
and compare
your usage
Settings – here you can
adjust different aspects
of your in-home display
Account – manually
top-up your account,
and activate Emergency
Credit
Tariff – view your tariff and rates
On/Off button Message notications
In-Home Display
4

Xxxxx
5
Don't leave me in!
In-Home Display
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60
15:38 Usage Now 26.11.14
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The in-home display works with a standard mini-usb
power lead. It can also run on 2 x AAA batteries (thats's
the small ones!), if you are without power.
Keep me plugged in!
slide panel
downwards
Always keep your in-home display
plugged in to the mains so it stays in
constant communication with your
meter and displays accurate information.
It uses so little energy, it costs less than
20p a year to leave it on all the time.
The in-home display takes batteries so it can still
be used even if your power is off. We recommend
not to leave them in when the
power is on as it may drain them
over time - instead keep them to
hand should you need them.
Powering your in-home display
This is the 'Account Info' screen, which will show by default after
60 seconds of inactivity or after power down.

6
The 'Account Info' screen will show you what your
balance is and how many days it is estimated to
last. It will also display a brief history of your most
recent top-ups. You can also access your current
usage and supply status.
15:38 Usage Now 26.11.14
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Account Info
View your account information
The 'mode' your
meter is in:
P= Prepayment Mode
E= Emergency Credit Mode
F= Friendly Credit Mode
C= Credit Mode
An estimate of how many days
your supply will last, based on
your current rate of usage - if
you increase or decrease your
rate of usage, this gure will
change to show how long your
balance is likely to last.
Note: When your meters are
rst installed, this feature will
take about a week to display an
accurate estimate
How much credit you currently
have on your meter
Press this button to view
different screens showing
your current usage; you can
view usage in '£ per hour',
'kWh' and 'CO2Kg'
When on the 'Account Info' screen', an LED light
will ash to show credit alerts:
Green = plenty of credit
Orange = medium level of credit
Red = low credit
You can set a 'Low Credit Alert' of your choice
via the 'Settings Screen', see pages 12-13.
Your most recent
top-up history
The date and time your
in-home display last updated
with information from your
electricity meter
This button is displayed when your
electricity supply is on. Press the
button to view your supply status and
control ‘Boost Periods’,
see pages 14-15.

7
Account Info
View your current usage
You will need to programme all the
usage rate dials in 'Targets' via the
'Settings' screen, see pages 12-13.
Green means your rate of usage is
under your set daily target, and red
means you are using your supply
above your set daily target.
Important! if you think your rate of
usage is always high, you may have
set your targets incorrectly.
15:38 Usage Now 26.11.14
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
15:38 Usage Now 26.11.14
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HistoryMessage Tariff Payment Settings
15:38
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
15:38 Usage Now 26.11.14
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HistoryMessage Tariff Payment Settings
15:38
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
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On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Credit
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO,Kg
~/h
Menu
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
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On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Credit
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO,Kg
~/h
Menu
Press this button to scroll through usage screens to view and compare the rate at which you are
spending your money on electricity: (£/h), through to your Carbon Emissions: (CO2Kg). The usage dials
must be programmed in 'Targets' via the 'Settings' screen. Note: when on these 'Usage' screens, the
LED light will only relate to your rate of usage:
Green = low rate of usage
Orange = medium rate of usage
Red = high rate of usage
You can set your usage rate 'Targets' of choice via the 'Settings' screen, see pages 12-13.
Energy Saving Challenge! – Check your usage dials
frequently and see if you can stay in the green - if you drop into orange
or red, try turning off some lights and put appliances on standby, and
see if you can get back into the green!

8
View your usage history
15:38 Usage Now 26.11.14
Electricity Dual Gas
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15:38
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Pressing the 'History' button on the 'Main Menu' will display the below screen, allowing you to view your energy
'History' over the last hour, day, week or month. You can choose to view your electricity usage in kWh, £/h (£ per hour)
or CO2Kg (Carbon Emissions).
Press this button to view your usage
in kWh, Cost (£ per hour) or CO2Kg
(Carbon Emissions)
Press this button to view your usage
hourly, daily, weekly, or monthly
Main Menu
Press this button to view the 'Usage'
screen. This button will only be seen
when kWh is showing in the top
right-hand side of the screen.
Usage Targets
To set usage targets,
go to 'Targets' via the
'Settings' screen and
select kWh, £/h or CO2.
See pages 12-13 for
details.

Main Menu
9
15:38 Usage Now 26.11.14
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Day Meter Reading
This is the total kWh used
at the day tariff rate
Night Meter Reading
This is the total kWh used
at the night tariff rate
View your meter readings
The ‘Usage’ screen displays the total kWh that has been
used through your meter at both your day & night rates.
These are your Meter Readings.

Main Menu
10
15:38 Usage Now 26.11.14
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15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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View your tariff information
Traiff unit rates - time dependant* Threshold billing
period start and end
times are shown here
Tariff and
region name*
Tariff unit rate shown in
bold next to the‘ ’ symbol,
is the tariff currently in use
Tariff unit rate
start times*
*These screens are examples only - tariff information and times shown here may vary. Time always displayed in 24hr clock format.
Standing
Charge*
Press the 'Tariff' button via the 'Main Menu' screen to tariff information. You can check the
name and region of your tariff, the unit rates, tariff start times and standing charge.
SOUT E7
SOUT E7
Tariff and
region name*

Main Menu
11
15:38 Usage Now 26.11.14
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View your messages
15:38 Usage Now 26.11.14
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HistoryMessage Tariff Payment Settings
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The Message feature is on your in-home display so we can
send you updates and notications. Any price changes or
alterations to your tariff or smart meters, will be sent to your
inbox and the message icon with appear in the right-hand
corner of your in-home display screens.
Press the 'Message' button on the 'Main Menu'. The message screen will list your read and unread
messages, as shown below.
Unread messages
will appear in bold
Important notications will pop-up as shown above. In order
to close an important message, you need to press 'OK' to
acknowledge that you have read it. Less important notications
will also pop-up, but will disappear if ignored and show as an
unread envelope icon in the top right-hand corner of your
in-home display screens.

12
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15:38 Usage Now 26.11.14
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Info – press here to view
your electricity meter
serial number, top-up card
number and MPAN (meter
point reference number).
Targets – see page 13
Sound – press to switch on/off
LEDs – press to switch in-home
display LED lights on/off
Credit Alert – see page 13
Backlight – set the backlight screen to
stay on permanently, or to switch off
after 1 minute. The in-home display
screen light comes back on if you tap
the screen itself. (The light uses so little
energy to run, it would cost you less
than 20p a year if it was on all the time!)
Network – access denied
Erase – access denied
Contrast – press to lighten or darken screen
Settings
Contrast
Press the 'Settings' button via the 'Main Menu' screen to make simple
changes to the in-home display settings, including energy budgeting
features.
Lost or mislaid
your top-up cards?
You can top-up online using just
your electricty top-up card number.
You can access your top-up card
number here by pressing the info
button.
You can also use this infromation to
generate your own e-card online at:
www.utilita.co.uk/e-card
Your Settings

13
Your Settings
Settings
Targets Credit Alert
When your electricity meter drops to £2 credit, your in-home
display will sound an alarm. However you can set your own 'Low
Credit Alert' here, by clicking on the '£ amount' box and entering
the amount at which you would like to be notied. The LED will
be green if you have not used much of your limit, orange if you
are half way through and red if you have almost spent your limit.
Note: It is advised you do not set your 'Low Credit Alert' lower
than £1.00 as this may not leave enough time to top-up.
15:38 Usage Now 26.11.14
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15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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Settings
Targets
Per day
~5.00
OK
Please set your daily targets
Settings
LOW CREDIT ALERT
Set your low credit alert
~5.00
OK
Remaining
kWh Hour
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
Credit
Account: Type:
History: 22.09.12
15.08.12
02.08.12
22.07.12
15.07.12
Date: ~74.21
~55.42
~81.04
~61.56
~35.00
Cost: (ends Mon 26.11.12 at 10.00)
Your supply will switch off at 10.00
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Note: When you press 'OK'
on the 'Targets' screen, you
will be asked to 'Conrm' or
'Edit' your changes before
you can save.
Settings
Targets
Per day
~5.00
OK
Please set your daily targets
Settings
LOW CREDIT ALERT
Set your low credit alert
~5.00
OK
Remaining
kWh Hour
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
Credit
Account: Type:
History: 22.09.12
15.08.12
02.08.12
22.07.12
15.07.12
Date: ~74.21
~55.42
~81.04
~61.56
~35.00
Cost: (ends Mon 26.11.12 at 10.00)
Your supply will switch off at 10.00
(£) Set a cost target – ensure the top right-hand button is showing
a '£' sign, press it until it shows. Then press the amount button and
enter the limit you want to spend in a day, then press 'OK'. If you
get close to exceeding this amount during the course of one day,
an alarm will sound to let you know.
(kWh) Set an eco target – ensure the top right-hand button is
showing a 'kWh' sign, press it until it shows. Then set your target
as above.
(CO2Kg) Set an eco target – ensure the top right-hand button is
showing a 'CO2Kg' sign, press it until it shows. Then set your target
as above.

Supply Status
14
15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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Supply Status
Supply status
Press this button to start a
Boost Period, then select
'Conrm' on the next screen.
Note: If you are already
using a a Boost Period, the
screen on the following page
will display, showing you the
status of your Boost Period
including what time it is due
to end.
Number of Boost Periods available
today. Note: Any Boost Periods used
will be available again from midnight
each day.
15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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Press the ‘Status’ button via the 'Account Information' screen to view the status of your electricity
supply. You can also view and control ‘Boost Periods’ on this screen.
Night - 'Switch 1' is the switch that
turns on at night; using electricity
at the ‘off-peak’ tariff rates.
Day - during the day, 'Switch 1'
will be off; ensuring you are using
'peak' electricity tariff rates.
You can check here to see whether
'Switch 1' is on or off - and what
time it is due to change.
Boost Periods will affect this, for
more information see page 15
Available - Boost Period(s) are available
Running - Boost Period is in use
Consumed - all daily Boost Periods have been used
For more information see page 15

Boost Periods
15
15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
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Boost Periods
Press this button to ‘Stop’
a Boost Period at any time
while it is running
A- YES B - NO
Number of minutes left
of the Boost Period in use
Pressing the 'Boost' button turns on ‘Switch1’. When this is turned on
during ‘peak’ tariff times, any extra energy used to heat your home or
water will be charged at the peak tariff rate. If a Boost Period is started,
but no extra energy is used, it will not cost you anything.
1: If you are not currently using a Boost Period, the screen will
display the message: BOOST followed by the number of Boost
Periods left, followed by the message: A-YES B-NO.
2: If a Boost Period is already running, the screen will display the
number of minutes left of the Boost Period. Wait for the message:
STOP BOOST to display, followed by: A-YES B-NO.
Press the button to STOP the Boost Period.
Press to ignore.
To START a Boost Period press the button for 'YES'.
To ignore a Boost Period, press the button for 'NO'.
BOOST - 03
With Economy 7 meters there may be times you need more hot water
or a 'boost' to your heating, so a number of ‘Boost Periods’ are available
each day. They can be started from your in-home display on the 'Supply
Status' screen or from your electricity meter directly. Each Boost Period
provides extra energy for up to 60 minutes. If you choose to stop the
Boost Period before the 60 minute period has ended, that period will not
be available again - minutes do not roll over!
A- YES B - NO
34 minutes
B
A
A
B
Pressing on your electricity meter directly, will display the
status of your Boost Periods.
Controlling Boost Periods from your electricity meter
2

16
Minimum top-up
per meter
Maximum top-up
per meter
App £10 £175
At a PayPoint outlet £2 £45
Online £10 £175
By text message (SMS) £10 £175
By phone on 03452 068 333 £5 £50
Topping-up
Along with your meters you will also be issued with your own Smart Energy electricity top-up card, enabling you to
top-up your meters as and when you need to. Please keep these cards away from heat and strong magnetic elds as
this may stop them from working. If you move house in the future you will need to leave your cards behind at your
current property for the next occupants to use (see page 31). Your smart meter engineer will ensure your meter is
installed with positive credit, however you should top-up soon after before your credit runs out. Below are all the
ways you can keep your meter topped-up:
• Via our top-up app, available for free download at Apple and Android app stores
• At any PayPoint outlet (see page 17)
• Online at www.utilita.co.uk/top-up
• Text message (see page 19)
• Automated Top-Up Line 03452 068 333
• Monthly pre-pay direct debit plan - please call to discuss this on 03303 337 442
How much can I top-up?
Electricity
This card can only be used to buy electricity for your present address
9826003801187449038
Top-up online,
via mobile or at any
PayPoint outlet!
Topping-up

17
Topping-up
1. Take your electricity top-up card to any PayPoint outlet.
2. The retailer will process your payment and your top-up will be sent to your
meter automatically (like a text message).
3. You will be issued a receipt with a unique 20, 40 or 60 digit top-up code. You
can use this top-up code to manually enter the payment in to your in-home
display or meter if the top-up hasn't arrived automatically.
4. Your supply should be credited automatically, however in some cases it can
take up to 30 minutes to show your new balance on the in-home display
(if you are off supply, enter the top-up manually so you can restore supply
straight away, see page 20 for more details on how to do this).
5. Your electricity should now be topped-up, you can check this has been
successful on the in-home display, see page 6.
Topping-up at the shop
Note: If your top-up card does not swipe
at a PayPoint outlet, ask the retailer to do
it manually for you. They can type in the
19-digit top-up card number instead of
swiping the card. For replacement cards,
see page 31.
Lost or mislaid
your top-up cards?
No problem! - You can generate
your own free, digital version of
your top-up card containing a
barcode, which can be scanned at
any PayPoint outlet to top-up.
You can generate these
for free online at:
www.utilita.co.uk/e-card

18
Topping up online is easy-peasy!
To check that your money has been credited to your electricity meter, view
your in-home display default screen, or press the ‘Electricity’
button on the ‘Main Menu’ screen.
Top-up online
1. Go to www.utilita.co.uk/top-up
2. Select the supply you wish to top-up
3. Click on the top-up card that looks like yours
4. Enter the amount you wish to top-up
5. Enter your payment card details
6. Your payment will then be sent automatically to your meter and a
receipt will be sent to you via email or text message, however you
prefer!
Topping-up

19
First you need to make one online payment, see page 18. When you get to the payment page, make sure you
tick the 'SMS' box, then enter your mobile phone number in order to register your details.
Once you have registered your details:
text* UPAY followed by your top-up card number then the top-up amount to: 88010
N.B. please ensure you do NOT include a '£' sign. Ensure there is one space between each section of
information.
Example for £30:
Top-up via text message
The amount you have chosen to top-up by will be
automatically sent to your meter and you will receive a
text message receipt. The receipt will include a 20, 40 or
60 digit ‘Top-up Code‘, in case the top-up does not arrive
automatically; this will enable you to top-up manually - see
page 20 for more information.
UPAY 9826003801xxxxxxxxx 30
Type UPAY
(in capitals)
19 digit top-up
card number
Amount you
wish to top-up
(no £ sign)
15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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Topping-up