Utilita Smart E7 User manual

USER GUIDE
Electricity – Prepayment Smart E7

Contents
Contents
Introduction ....................................... 2
What is Smart Energy
Your Meters ....................................... 3
In-Home Display ..................................4-5
Account Information ...............................6-7
Viewing your account information
Viewing your current usage
Main Menu ......................................8-11
Viewing your usage history
Viewing your meter readings
Viewing your tariff information
Viewing your messages
Your Settings ...................................12-13
Targets & credit alerts
Supply Status ...................................14-15
Boost Periods
Topping-up.....................................16-21
App, shop, online & text message
Crediting your account manually
Emergency Credit & Friendly Credit ................22-25
Using the electricity meter keypad .................26-29
Restoring your supply
Crediting your account manually
Button functions
Energy Saving .................................... 30
Moving Home .................................... 31
Lost top-up card .................................. 31
Got a Problem? .................................32-35
My top-up isn't crediting my meter
I've topped up but my supply hasn't restored
My manually entered top-up code is being rejected
1

2
Intro
What is Smart E7?
‘Smart E7’ is our prepayment package for Economy 7 smart meters. This service enables you to fully benet
from a range of features, such as ‘Emergency’ and ‘Friendly Credit’, easy and convenient remote top-ups, and
our competitive prepayment Smart E7 tariff.
Designed with you in mind, your in-home display will enable you to see how much electricity you are using
and when, giving a clear picture of how you are using your energy. Having this information at the touch of a
button gives you more control over your energy spend. Your meter installer will have found a suitable and safe
working position for your in-home display so we recommend keeping it there. You should leave it plugged in
and switched on at all times, so it can read your meter and show you the most up-to-date information about
your electricity account.

Intro
3
The In-Home Display
The in-home display communicates with
the electricity meter so you can see exactly
what's going on without having to go to your
electricity meter directly. The installer will place it
somewhere with a strong signal so it can talk to
your meter easily.
The Electricity Meter
Your electricity meter records how much energy you are using. It can be found
in a number of locations but is usually located in a cupboard, hallway or outside.
It is a good idea to familiarise yourself with its location (and where the key to
any outside meter box is) in case you need to access the meter's keypad.
Your Smart Meter System
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Balance: ~25.00
Days Left: 15.5
PA/C
Account Info
Balance: ~15.00
Days Left: 12.5
P
Dual Fuel
Account
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
~0.00 ~0.00 P
Dual Fuel
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
~0.00 History
~/h
Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Electricity
~/h
Account
Account
Electricity Gas
kWh Hour
Account
Account
SOUTH Smart
Settings
LOW CREDIT ALERT
Set your low credit alert
~5.00
OK
remaining
~3.00
~5.00
OK
remaining
~/h
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59

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Setting
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Histor
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Messag
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Tariff
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
The In-Home Display
The in-home display has a touchscreen display and gives you quick access to your electricity account information and
smart meter features. Below is the 'Main Menu' screen which can be accessed by pressing the 'Menu' button in the top
left-hand corner of most screens. Your in-home display should be plugged into the mains and switched on at all times.
Electricity – view
your credit balance and
days left ('Account Info')
Signal strength Current date
Current time
Message – view
your read and
unread messages
History – view
and compare
your usage
Settings – here you can
adjust different aspects
of your in-home display
Account – manually
top-up your account,
and activate Emergency
Credit
Tariff – view your tariff and rates
On/Off button Message notications
In-Home Display
4

Xxxxx
5
Don't leave me in!
In-Home Display
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60
15:38 Usage Now 26.11.14
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The in-home display works with a standard mini-usb
power lead. It can also run on 2 x AAA batteries (thats's
the small ones!), if you are without power.
Keep me plugged in!
slide panel
downwards
Always keep your in-home display
plugged in to the mains so it stays in
constant communication with your
meter and displays accurate information.
It uses so little energy, it costs less than
20p a year to leave it on all the time.
The in-home display takes batteries so it can still
be used even if your power is off. We recommend
not to leave them in when the
power is on as it may drain them
over time - instead keep them to
hand should you need them.
Powering your in-home display
This is the 'Account Info' screen, which will show by default after
60 seconds of inactivity or after power down.

6
The 'Account Info' screen will show you what your
balance is and how many days it is estimated to
last. It will also display a brief history of your most
recent top-ups. You can also access your current
usage and supply status.
15:38 Usage Now 26.11.14
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Account Info
View your account information
The 'mode' your
meter is in:
P= Prepayment Mode
E= Emergency Credit Mode
F= Friendly Credit Mode
C= Credit Mode
An estimate of how many days
your supply will last, based on
your current rate of usage - if
you increase or decrease your
rate of usage, this gure will
change to show how long your
balance is likely to last.
Note: When your meters are
rst installed, this feature will
take about a week to display an
accurate estimate
How much credit you currently
have on your meter
Press this button to view
different screens showing
your current usage; you can
view usage in '£ per hour',
'kWh' and 'CO2Kg'
When on the 'Account Info' screen', an LED light
will ash to show credit alerts:
Green = plenty of credit
Orange = medium level of credit
Red = low credit
You can set a 'Low Credit Alert' of your choice
via the 'Settings Screen', see pages 12-13.
Your most recent
top-up history
The date and time your
in-home display last updated
with information from your
electricity meter
This button is displayed when your
electricity supply is on. Press the
button to view your supply status and
control ‘Boost Periods’,
see pages 14-15.

7
Account Info
View your current usage
You will need to programme all the
usage rate dials in 'Targets' via the
'Settings' screen, see pages 12-13.
Green means your rate of usage is
under your set daily target, and red
means you are using your supply
above your set daily target.
Important! if you think your rate of
usage is always high, you may have
set your targets incorrectly.
15:38 Usage Now 26.11.14
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
15:38 Usage Now 26.11.14
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HistoryMessage Tariff Payment Settings
15:38
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
15:38 Usage Now 26.11.14
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HistoryMessage Tariff Payment Settings
15:38
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Credit
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO,Kg
~/h
Menu
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO2Kg
~/h
Menu
Settings
i
On
On Min
1Min
Info
Target
Sound
LEDs
Credit Alert Erase
Conrast
Network
Backlight
- - -
!
Balance: ~25.00
Days Left: 2.5
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Amount
----------------------
History
Account Info
!
SUPPLY OFF
Emergency Credit
~0.00
Minimum top-up ~0.00
Restore
Electricity
Tariff
Menu
~20.05 for first 10 kWh
~0.10 thereafter
~0.05 for first 15kWh
~0.10 thereafter
~0.15 for the first 10kWh
Smart Energy - NORWEB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 17:00
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 18:00
Type in your vend
code. Press ‘delete’
to correct. Press
‘Enter’ to send.
E-Credit
Debt Payments
Debt Type: Payment Based
Outstanding owed: £54.00
Repayment Rate: 40% per top-up
Debt
Debt Type: Payment Based
Outstanding Owed: ~54.00
Repayment Rate: 40%per top-up
Week
Month
Day
Menu
Updt On: 29.09.12 10:59
Balance: ~25.00
Days Left: 2.5
P
22.09.12 ~10.00
14.09.12 ~15.00
05.09.12 ~30.00
23.08.12 ~10.00
Date Credit
----------------------
History
A/C
Account Info
P1.45 kW kWh Compare Day
-----------------
2.75kWh
1kWh
2.50
kWh
Today Y'day
Usage Now
Account
kWh
CO,Kg
~/h
Menu
Press this button to scroll through usage screens to view and compare the rate at which you are
spending your money on electricity: (£/h), through to your Carbon Emissions: (CO2Kg). The usage dials
must be programmed in 'Targets' via the 'Settings' screen. Note: when on these 'Usage' screens, the
LED light will only relate to your rate of usage:
Green = low rate of usage
Orange = medium rate of usage
Red = high rate of usage
You can set your usage rate 'Targets' of choice via the 'Settings' screen, see pages 12-13.
Energy Saving Challenge! – Check your usage dials
frequently and see if you can stay in the green - if you drop into orange
or red, try turning off some lights and put appliances on standby, and
see if you can get back into the green!

8
View your usage history
15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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Pressing the 'History' button on the 'Main Menu' will display the below screen, allowing you to view your energy
'History' over the last hour, day, week or month. You can choose to view your electricity usage in kWh, £/h (£ per hour)
or CO2Kg (Carbon Emissions).
Press this button to view your usage
in kWh, Cost (£ per hour) or CO2Kg
(Carbon Emissions)
Press this button to view your usage
hourly, daily, weekly, or monthly
Main Menu
Press this button to view the 'Usage'
screen. This button will only be seen
when kWh is showing in the top
right-hand side of the screen.
Usage Targets
To set usage targets,
go to 'Targets' via the
'Settings' screen and
select kWh, £/h or CO2.
See pages 12-13 for
details.

Main Menu
9
15:38 Usage Now 26.11.14
Electricity Dual Gas
HistoryMessage Tariff Payment Settings
15:38
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Day Meter Reading
This is the total kWh used
at the day tariff rate
Night Meter Reading
This is the total kWh used
at the night tariff rate
View your meter readings
The ‘Usage’ screen displays the total kWh that has been
used through your meter at both your day & night rates.
These are your Meter Readings.