V-tech CS6858-3 User manual

Complete user’s manual
w w w.v t e c h c a n a d a . c o m
Models:
CS6858-3/CS6859/
CS6859-2

Congratulations
on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 75 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechcanada.com.
The ENERGY STAR®program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR®label indicating it meets the latest energy
efciency guidelines.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identied with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.

Table of contents
i
Getting started . . . . . . . . . . . . . . . . . 1
Partschecklist ..................... 1
Telephone base and charger
installation...................... 2
Battery installation . . . . . . . . . . . . . . . . . . 3
Batterycharging.................... 4
Installation options . . . . . . . . . . . . . . . . . . 5
Tabletop to wall mount installation . . . . . . 5
Wall mount to tabletop installation . . . . . . 7
Are you a new cable or
VoIP subscriber? . . . . . . . . . . . . . . . . . 8
Did you subscribe to voicemail
service from your telephone
service provider? . . . . . . . . . . . . . . . . . 8
Telephone base layout . . . . . . . . . . . . . . . 9
Handset layout . . . . . . . . . . . . . . . . . . . . 12
Telephone settings. . . . . . . . . . . . . 14
Usingthemenu ................... 14
Handset ringer volume . . . . . . . . . . . . . . 14
Telephone base ringer volume. . . . . . . . 15
Ringertone....................... 15
Quietmode....................... 16
Setdateandtime.................. 17
LCDlanguage..................... 18
Voicemail number. . . . . . . . . . . . . . . . . . 19
Clearvoicemail.................... 20
Keytone......................... 21
Homeareacode................... 21
Dialmode........................ 22
Telephone operation . . . . . . . . . . . 23
Makeacall....................... 23
Predialacall...................... 23
Answeracall ..................... 23
Endacall........................ 23
Volume.......................... 24
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Callwaiting....................... 24
Handset speakerphone . . . . . . . . . . . . . 25
Temporary ringer silencing. . . . . . . . . . . 25
Temporary tone dialing. . . . . . . . . . . . . . 25
Redial .......................... 26
Checkvoicemail................... 27
Chaindialing...................... 27
Transferacall..................... 28
Findhandset...................... 29
Webaddress ..................... 29
Multiple handset use . . . . . . . . . . . 30
Join a call in progress . . . . . . . . . . . . . . 30
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . 30
Answer an incoming call during
an intercom call . . . . . . . . . . . . . . . . . 32
Call transfer using intercom . . . . . . . . . . 32
Directory.....................34
About the directory . . . . . . . . . . . . . . . . . 34
Add a directory entry . . . . . . . . . . . . . . . 35
Review and dial from the directory . . . . . 37
Alphabetical search . . . . . . . . . . . . . . . . 37
Edit a directory entry. . . . . . . . . . . . . . . . 38
Delete a directory entry . . . . . . . . . . . . . 38
Speeddial........................ 39
Assign a speed dial entry . . . . . . . . . . . . 39
Reassign a speed dial entry . . . . . . . . . . 40
Dial a speed dial number . . . . . . . . . . . . 40
Delete a speed dial entry . . . . . . . . . . . . 41
CallerID......................42
AboutcallerID.................... 42
Information about caller ID with
callwaiting..................... 42
CallerIDlog...................... 43
Missed call indicator . . . . . . . . . . . . . . . . 43
Memorymatch.................... 44

ii
Table of contents
Review and dial from the caller ID log . . . 44
View dialing options . . . . . . . . . . . . . . . . 45
Save a caller ID log entry to
thedirectory.................... 46
Delete the caller ID log entries . . . . . . . . 47
Caller ID log screen messages. . . . . . . . 47
Answering system settings. . . . . . 48
Answering system . . . . . . . . . . . . . . . . . 48
Announcement.................... 48
Record your own announcement . . . . . . 48
Play the announcement . . . . . . . . . . . . . 49
Delete your announcement . . . . . . . . . . 49
Answer on/off . . . . . . . . . . . . . . . . . . . . . 50
Callscreening..................... 51
Numberofrings................... 51
Remote access code . . . . . . . . . . . . . . . 52
Message alert tone. . . . . . . . . . . . . . . . . 52
Recordingtime.................... 53
Voicelanguage.................... 53
Answering system operation . . . . 54
Answering system and voicemail . . . . . . 54
Using the answering system and
voicemail together . . . . . . . . . . . . . . . 54
Message capacity. . . . . . . . . . . . . . . . . . 55
New message indication. . . . . . . . . . . . . 55
Callscreening..................... 56
Callintercept...................... 56
Message playback . . . . . . . . . . . . . . . . . 56
Delete all messages . . . . . . . . . . . . . . . . 58
Record, play or delete memos . . . . . . . . 58
Remoteaccess.................... 59
Appendix.....................60
Expand your telephone system . . . . . . . 60
Add and register a handset . . . . . . . . . . 60
Replace a handset . . . . . . . . . . . . . . . . . 61
Screenmessages.................. 62
Handset and telephone base
indicators...................... 64
Battery .......................... 66
Troubleshooting . . . . . . . . . . . . . . . . . . . 67
Important safety instructions. . . . . . . . . . 75
Precautions for users of implanted
cardiac pacemakers. . . . . . . . . . . . . . 76
Operating range . . . . . . . . . . . . . . . . . . . 76
ECOmode....................... 76
Maintenance...................... 77
About cordless telephones . . . . . . . . . . . 78
The RBRC®seal................... 78
Limitedwarranty................... 79
FCC, ACTA and IC regulations . . . . . . . 81
Technical specications . . . . . . . . . . . . . 82
Index ........................83

1
Parts checklist
Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.
Getting started
To purchase a replacement battery or power adapter, visit our website at
www.vtechcanada.com or call 1 [phone].
Battery Pack/ Bloc-piles : (2.4VNi-MH) WARNING/ AVERTISSEMENT : DONOT BURN OR PUNCTURE BATTERIES. NEPAS INCINÉRER OU PERCER LES PILES. Madein China / Fabriqué en chine
THISSIDE UP / CE CÔTÉVERS LE HAUT
Handset
(1 for CS6859)
(2 for CS6859-2)
(3 for CS6858-3)
Telephone base
Telephone base
power adapter
Telephone line cord
Battery
(1 for CS6859)
(2 for CS6859-2)
(3 for CS6858-3)
Battery compartment cover
(1 for CS6859)
(2 for CS6859-2)
(3 for CS6858-3)
Handset charger and
charger adapter
(1 for CS6859-2)
(2 for CS6858-3)
Abridged user’s manual
Abridged user’s manual

2
Getting started
TEL. LINE
Use Only
Supplied Adapter
DC 6V
Telephone base and charger installation
Install the telephone base and charger as shown below.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL lter between the telephone line cord and
telephone wall jack. Contact your DSL service provider for more information about
DSL lter.
Use only the power adapters supplied with this product. To order a replacement, visit our
website at www.vtechcanada.com or call 1 [phone].
The power adapters are intended to be correctly oriented in a vertical or oor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
•
•
CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service
provider, contact your cable/VoIP service provider for more information.
Telephone base Charger
Telephone wall jack
A DSL lter (not
included) is required
if you have DSL
high-speed Internet
service.
The DSL lter must
be plugged into the
telephone wall jack.
Charger
adapter
Electrical outlet
(not controlled
by a wall switch)
Telephone
base power
adapter

3
Getting started
Place the battery with the label
THIS SIDE UP facing up and
the wires inside the battery
compartment.
2.Plug the battery connector securely
into the socket, matching the
orientation of the engraved label.
1.
Slide the battery compartment cover
towards the center of the handset
until it clicks into place.
3. Place the handset in the telephone
base or charger to charge.
4.
Battery installation
Install the battery as shown below.
If the handset will not be used for a long period of time, disconnect and remove the
battery to prevent any possible leakage.
To purchase replacement batteries, visit our website at www.vtechcanada.com or
call 1 [phone].
•
•
IMPORTANT:
Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.
If you do not hear a dial tone:
Make sure the installation procedures described above are properly done.
It may be a wiring problem. If you have changed your telephone service to
digital service from a cable company or a VoIP service provider, the telephone line
may need to be rewired to allow all existing telephone jacks to work. Contact your
cable/VoIP service provider for more information.
•
•
CHARGE light
remains on
when charging.
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING/ AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PASINCINÉRER OU PERCER LES PILES.
Made in China / Fabriquéen chine
THISSIDE UP / CE CÔTÉVERS LE HAUT
Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING/ AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PASINCINÉRER OU PERCER LES PILES. Made in China / Fabriquéen chine
THISSIDE UP / CE CÔTÉVERS LE HAUT

4
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone base or charger
to charge the battery. For best performance, keep the handset in the telephone base
or charger when not in use. The battery is fully charged after 11 hours of continuous
charging. See the table on page 66 for battery operating times.
If the screen is blank or displays Put in charger, you need to charge the handset
without interruption for at least 30 minutes to give the handset enough charge to use
for a short time. When the battery is low, the handset displays Low battery along
with a ashing icon. If you are on a call in low battery mode, the handset plays short
beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or
displays Put in charger and
ashes.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen displays
Low battery and
ashes.
The battery has enough
charge to be used for a short
time.
Charge without interruption
(about 30 minutes).
The screen displays
HANDSET X.
The battery is charged. To keep the battery charged,
place it in the telephone
base or charger when not
in use.
If you place the handset in the telephone base or charger without plugging in a battery,
the screen displays No battery.
After you install your telephone or power returns following a power
outage, the handset will prompt you to set the date and time.
For instructions, see Set date and time on page 17. To skip setting,
press CANCEL.ECO
Date: MM/DD/YY
ANS ON

5
Getting started
Installation options
The telephone comes ready for tabletop use. If you want to mount your telephone
on a wall, use the provided wall mount bracket to connect with a standard
dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can
purchase one from many hardware or consumer electronics retailers. You may need a
professional to install the wall mount plate.
Tabletop to wall mount installation
Remove the telephone line cord from the telephone wall jack, and the telephone
base power adapter from the electrical outlet.
1.
Push to open the wall mount bracket as the arrows indicated below. Swivel the
wall mount bracket down.
2.
TEL. LINE
Use Only
Supplied Adapter
DC 6V

6
Getting started
Press the wall mount bracket onto the telephone base until it clicks into place.3.
Plug the telephone line cord into the telephone wall jack. Plug the telephone base
power adapter into an electrical outlet not controlled by a wall switch. Align the
holes on the wall mount bracket with the standard wall mounting plate and slide the
telephone down until it locks securely. Bundle the telephone line cord and power
adapter cord neatly with twist ties.
4.
Tabletop to wall mount installation

7
Getting started
Wall mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie them rst.
Unplug the telephone line cord (or the DSL lter) from the telephone wall jack.
Unplug the power adapter from the electrical outlet. Slide the wall mount bracket up
and remove it from the wall mount plate.
1.
2.
Tabletop position
Wall mount position
Push to release the wall mount bracket from the telephone base. Swivel it upwards
as the arrows indicated below. Then press it onto the telephone base until it clicks
into place.
3.
See Telephone base and charger installation on page 2.4.

8
Getting started
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may no longer work.
Your cable/VoIP service provider uses a different connection, separate from your old
traditional telephone service, to connect the modem/router/terminal adapter installed in
your home.
To allow all existing telephone jacks to work, contact your telephone service provider
for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to work as normal.
Did you subscribe to voicemail service from your telephone
service provider?
Your telephone has a built-in answering system and supports voicemail feature offered
by your telephone service provider (subscription is required, and fees may apply).
Refer to Answering system and voicemail on page 54 for more information.
To use the built-in answering system:
You may see this online Complete user’s manual on how to record your outgoing
announcement, retrieve messages and other related operations. You may also refer to
the Abridged user’s manual in the product package for abbreviated instructions.
To use the voicemail:
To retrieve your voicemail messages, you typically dial an access number provided
by your telephone service provider, and then enter a security code. Contact your
telephone service provider for instructions on how to congure the voicemail settings
and listen to messages.
Cable or
Internet
NEW
Main
landline
OLD
Modem/Router/
Terminal adapter
Conventional
telephone line jack

9
Getting started
Telephone base layout
/REPEAT
Press to repeat the playing message (page 57).
Press twice to play the previous message
(page 57).
•
•
X/DELETE
Press to delete the playing message (page 57).
When the phone is not in use, press twice to delete
all previously reviewed messages (page 58).
•
•
/SKIP
Press to skip to the next message (page 57).•
/PLAY/STOP
Press to play messages (page 57).
Press to stop message playback (page 57).
•
•
ANS ON/OFF
Press to turn the answering system on or off
(page 50).
•
FIND HANDSET
Press to page all system handsets (page 29).•
/SPEAKER
Press to make or answer a call (page 23).•
MUTE
Press to mute the microphone while on a call
(page 24).
Press to silence the ringer temporarily while the
telephone base is ringing (page 25).
•
•

10
Getting started
Telephone base layout
MENU/SELECT
Press to show the menu (page 14).
Press to choose an item, or save an entry or
setting while in a menu.
•
•
IN USE light
Flashes when there is an incoming call, or another
telephone sharing the same line is in use.
Flashes when handsets are being deregistered.
On when the phone is in use.
On when the answering system is answering a call.
On when a handset is being registered.
•
•
•
•
•
FLASH
Press to answer an incoming call when you receive
a call waiting alert during a call (page 24).
•
Press to review the directory when the phone is not
in use (page 37).
Press to scroll up while in a menu, or reviewing the
directory, caller ID log or redial list.
Press to move the cursor to the right while entering
numbers or names in the directory.
•
•
•
QUIET#
Press and hold to set and turn on the quiet mode,
or turn it off (page 16).
Press repeatedly to show other dialing options
when reviewing a caller ID log entry (page 45).
•
•

11
Getting started
Telephone base layout
VOL and VOL
Press to adjust the volume during a call or message
playback (page 24 or page 57).
When the phone is not in use, press to adjust the
telephone base ringer volume (page 15).
•
•
CANCEL
Press to silence the ringer temporarily while the
telephone base is ringing (page 25).
Press and hold to erase the missed call indicator
when the phone is not in use (page 43).
Press to return to the previous menu, or
press and hold to return to idle mode, while in a
menu without making changes.
•
•
•
1
Press repeatedly to add or remove 1 in front of the
caller ID log entry before dialing or saving it to the
directory while reviewing a caller ID log entry
(page 45).
Press and hold to set or dial your voicemail number
(page 19 or page 27).
•
•
TONE
Press to switch to tone dialing temporarily when using
pulse service while on a call (page 25).
•
INT
Press to start an intercom conversation or transfer a
call (for multi-handset models only) (page 30).
•
REDIAL/PAUSE
Press repeatedly to review the last 10 numbers dialed
(page 26).
Press and hold to insert a dialing pause while dialing
or entering numbers (page 23 or page 35).
•
•
Dialing keys
Press to enter numbers or characters.
Press to answer an incoming call (page 23).
•
•
CID
Press to review the caller ID log when the phone is
not in use (page 44).
Press to scroll down while in a menu, or reviewing the
directory, caller ID log or redial list.
Press to move the cursor to the left while entering
numbers or names in the directory.
•
•
•

12
Getting started
Handset layout
/ / VOLUME
Press to review the directory when the phone is not in use
(page 37).
Press to increase the listening volume during a call or message
playback (page 24 or page 57).
Press to scroll up while in a menu, or reviewing the directory,
caller ID log or redial list.
Press to move the cursor to the right while entering numbers or
names in the directory.
•
•
•
•
REDIAL/PAUSE
Press repeatedly to review the last 10 numbers dialed
(page 26).
Press and hold to insert a dialing pause while dialing or entering
numbers (page 23 or page 35).
•
•
/FLASH
Press to make or answer a call (page 23).
Press to answer an incoming call when you receive a call
waiting alert during a call (page 24).
•
•
OFF/CANCEL
Press to hang up during a call (page 23).
Press to silence the ringer temporarily while the handset is
ringing (page 25).
Press and hold to erase the missed call indicator when the
phone is not in use (page 43).
Press to return to the previous menu, or press and hold to
return to idle mode, while in a menu without making changes.
•
•
•
•
MENU/SELECT
Press to show the menu (page 14).
Press to choose an item, or save an entry or setting while in
a menu.
•
•
CID/ /VOLUME
Press to review the caller ID log when the phone is not in use
(page 44).
Press to decrease the listening volume during a call or message
playback (page 24 or page 57).
Press to scroll down while in a menu, or reviewing the directory,
caller ID log or redial list.
Press to move the cursor to the left while entering numbers or
names in the directory.
•
•
•
•

13
Getting started
1
Press repeatedly to add or remove 1 in front of the caller ID log
entry before dialing or saving it to the directory while reviewingwhile reviewing
a caller ID log entry ((page 45).
Press and hold to set or dial your voicemail number (page 19
or page 27).
•
•
Dialing keys
Press to enter numbers or characters.
Press to answer an incoming call (page 23).
•
•
Press to make or answer a call using the handset speakphone
(page 25).
Press to switch between the handset speakerphone and the
handset earpiece during a call (page 25).
•
•
TONE
Press to switch to tone dialing temporarily when using pulse
service while on a call (page 25).
•
Handset layout
MUTE/DELETE
Press to mute the microphone while on a call (page 24).
Press to delete digits or characters while using the dialing keys
(page 23 or page 35).
Press to silence the ringer temporarily while the handset is
ringing (page 25).
Press to delete the displayed entry when reviewing the
directory, caller ID log or redial list (page 38, page 47 or
page 26).
•
•
•
•
QUIET#
Press and hold to set and turn on the quiet mode, or turn it off
(page 16).
Press repeatedly to show other dialing options when reviewing
a caller ID log entry (page 45).
•
•
INT
Press to start an intercom conversation or transfer a call
(for multi-handset models only) (page 30).
•
CHARGE light
On when the handset is charging in the telephone base or
charger (page 3).
•

14
Using the menu
You can use a cordless handset or the telephone base to change the
telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume
for incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code and dial mode.
Go to Answering system settings (from page 48 to page 53)
for instructions to change the answering system settings.
To enter the menu:
Press MENU when the phone is not in use.
Press /CIDCID or /until the screen displays the desired
feature menu.
Press SELECT to enter that menu.
To return to the previous menu, press CANCEL.
To return to idle mode, press and hold CANCEL.
Handset ringer volume
You can adjust the ringer volume or turn the ringer off on
each handset. When the ringer is turned off, the handset
displays and Ringer off.
Press MENU when the handset is not in use.
Press or until the handset displays Ringers,
then pressress SELECT.
The handset displays Ringer volume, then press
SELECT again.
Press or to sample each ringer volume level.
Press SELECT to save your selection. You hear a
conrmation tone.
The ringer volume also determines the ringer volume for intercom
calls. If the ringer volume is set to off, that handset is silenced for all
incoming calls except paging tone.
1.
2.
3.
•
•
1.
2.
3.
4.
5.
Telephone settings
ECO
Volume:
ECO
Ringer volume
ECO
Ringers

15
Telephone settings
Telephone base ringer volume
Press VOL or VOL on the telephone base to adjust the
ringer volume when the phone is not in use.
When you set the ringer volume to zero, the base ringer is off
and the telephone base announces, “ Base ringer is off.” The
screen displays and Ringer off.
Ringer tone
You can choose from different ringer tones on the phone.
Press MENU when the handset/telephone base is not in use.
Press /CIDCID or /until the screen displays Ringers,
then press SELECT.
Press /CIDCID or /until the screen displays Ringer tone,
then press SELECT.
The screen displays Tone: with the current setting displayed.
Press /CIDCID or /to sample each ringer tone.
Press SELECT to save your selection. You hear a
conrmation tone.
If you turn off the ringer volume on a handset, you will not hear ringer
tone samples on that handset.
1.
2.
3.
4.
5. ECO
Ringer tone
ECO
Ringers
ECO
Tone: 1

16
Telephone settings
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours). During this period,
all tones (except paging tone) and call screening are muted.
When you turn on the quiet mode, the answering system turns on automatically. When
the quiet mode duration expires, the answering system remains on.
To set the duration and turn on the quiet mode:
Press and hold QUIET#when the handset/telephone base
is not in use.
The screen displays Quiet: _ _ hours. Use the dialing
keys (0-9) to enter the desired duration (1-12).
Press SELECT to save. You hear a conrmation tone. The
screen displays Quiet mode on and . The handset also
displays ANS ON. The ANS ON/OFF light on the telephone
base turns on.
To turn off the quiet mode:
Press and hold QUIET#when the handset/telephone base is
not in use. The screen displays Quiet mode off briey and
then returns to idle.
When you change the settings of the ringer tone, handset ringer
volume or telephone base ringer volume, you can still hear the
samples even if the quiet mode is on.
1.
2.
3.
•
ECO
Quiet mode off
ANS ON
10:15 PM 12/18
Quiet mode on
ECO
ANS ON
10:15 PM 12/18
ECO
Quiet: _ _ hours
[1-12]