V-tech IP8100-1 User manual

Model: IP8100 series telephone

Parts Check List ................................................................................................ 1
The Handset Layout .......................................................................................... 2
The Base Unit Layout........................................................................................ 3
GETTING STARTED......................................................................................... 4
SETUP............................................................................................................... 4
Connecting power to Base Unit/Handset Charger............................................. 4
Installation of Battery Pack in Handset.............................................................. 4
Charging of the Handset Battery Pack .............................................................. 4
Reset Switch...................................................................................................... 5
Checking for Dial Tone...................................................................................... 5
Wall Mounting.................................................................................................... 6
Installation Without A Router............................................................................. 7
Installation With A Router ............................................................................... 10
Installation With A Modem Router .................................................................. 11
BASIC OPERATION ....................................................................................... 12
Handset and Base Indicators .......................................................................... 12
Handset Icons.................................................................................................. 12
Handset LEDs ................................................................................................. 12
Base LEDs....................................................................................................... 12
Handset Operation .......................................................................................... 13
Making Calls .................................................................................................... 13
Answering Calls............................................................................................... 13
Adjust the Handset Volume............................................................................. 13
Flash Function ................................................................................................. 13
Redial Function................................................................................................ 13
Dial Vonage Voicemail .................................................................................... 14
Mute Function.................................................................................................. 14
Intercom Call ................................................................................................... 14
Call Forward .................................................................................................... 15
Conference Call............................................................................................... 15
Base Operation................................................................................................ 15
Phonebook Operation...................................................................................... 16
Storing a New Entry......................................................................................... 16
Reviewing/Dialing from the Phonebook........................................................... 17
Editing a Phonebook entry .............................................................................. 18
Delete a phonebook entry ............................................................................... 18
Calls Log (Caller ID - Call Waiting).................................................................. 19
Caller ID - Call Waiting ID................................................................................ 19
Reviewing Caller ID......................................................................................... 19
Storing a Caller ID ........................................................................................... 20
Dialing from Caller ID ...................................................................................... 20
Deleting Caller ID ............................................................................................ 21
Handset Settings ............................................................................................. 22
Ringer Volume................................................................................................. 22
Ringer Tone..................................................................................................... 22
Table Of Contents

Key Tone (preset to ON) ................................................................................. 22
Language (preset to English) .......................................................................... 23
Message Waiting ............................................................................................. 23
Clear Message waiting .................................................................................... 23
ADVANCED OPERATION.............................................................................. 24
Headset Operation .......................................................................................... 24
ADDITIONAL INFORMATION ........................................................................ 25
Troubleshooting............................................................................................... 25
Maintenance.................................................................................................... 29
Warranty Statement......................................................................................... 30
IMPORTANT SAFETY INSTRUCTIONS........................................................ 33
FCC and IC Regulations.................................................................................. 35
Technical Specications.................................................................................. 37
Table Of Contents

1
Parts Check List
Note: Use ONLY VTech battery 80-5808-00-00 or VTech replacement
89-1324-00-00.
6. Charger Wall Mounting Brackets
7. Belt Clip(s)
8. User Documentation CD
9. Quick Start Guide
10. Battery(ies)
1. Base Unit
2. Handset(s)
3. Handset Charger(s)
4. Ethernet Cables
5. Base Power Adapter
The system is an advanced Broadband cordless telephone set, capable of sup-
porting four handsets.
This manual is designed to familiarize you with this Broadband cordless telephone.
We strongly recommend you read the manual before using your phone.
Base Unit
Handset
Base AC Adapter Handset Charger
Blue Ethernet Cable
Belt Clip User Docu-
mentation CD Quick Start Guide Charger Wall
Mounting Bracket
Battery
Note: If you have purchased the IP8100 series telephone, please also refer to
the parts list in your IP811 user’s manual.
Yellow Ethernet Cable

2
1. Antenna
2. Earpiece
3. Volume Control
4. CID (Scroll Down)
5. On (Flash)
6. Voicemail
7. Dialing Keys (0-9, *, #)
8. Redial (Pause)
The Handset Layout
9. Speakerphone
10. LCD Display
11. Select (Menu)
12. Phonebook (Scroll Up)
13. Headset Jack (2.5mm)
14. Off (Clear)
15. Intercom
16. Mute (Delete)
16
12
13

3
The Base Unit Layout






1. Message Waiting LED
2. Page key
3. In Use LED
4. Service Status LED
5. LAN Port
6. WAN Port
7. DC Connector Jack
8. Reset Switch

4
Getting Started
Setup
Charging of the Handset Battery Pack
The handset of your cordless telephone is powered by a rechargeable battery
pack. It charges automatically whenever handset is in its charger.
You should charge the batteries for 10-12 hours when you rst receive your
phone. You will know the battery pack needs charging when:
• The low battery message is displayed:
• The handset seems completely dead, the LCD is
completely clear and does not activate when you
press the keys.
Note: While in PLACE IN CHARGER (low battery)
mode, the keypad sounds, backlighting and speak-
erphone features will not work. When the battery has been charged, the features
will return to their normal function.
IMPORTANT:
1. Donotdisposeofthebatterypackinare,itmightexplode.
2. Donotopenormutilatethebatterypack.Toxicsubstancesmaybereleased,
causing harm to eyes or skin.
3. Exercisecareinhandlingbatteriesinordertopreventanaccidentalshortof
the charge contacts, potentially causing the batteries to overheat.
Installation of Battery Pack in Handset
Follow the steps below:
1. Remove the battery compartment
cover by pressing on the indentation
and sliding downward. Place the new
battery pack in the handset with the
positive and negative poles aligned in
the battery compartment.
2. Replace the battery cover by sliding it
upwards.
3. If the new battery pack is not already
charged, place the handset in its
charger, and allow it to charge for
10-12 hours. After initial charge, a
maintenance charge of 8 hours should
besufcient.
Connecting power to Base Unit/Hand-
set Charger
1. Plug the power adapter into an electrical
outlet, and the connector into the connec-
tor jack at the bottom of the base unit.
2. Choosethelocationforyourhandsetcharger,
and plug its power supply into an electrical
outlet.

5
Getting Started
Setup
IMPORTANT! MAXIMUM PERFOR-
MANCE OF YOUR CORDLESS TELE-
PHONE SYSTEM:
1.Install your base unit and extension
handsets away from electronic equip-
ment, such as personal computers,
television sets and microwave ovens.
2. In locations where there are multiple
cordless telephones, separate the
base units as far away as possible.
3. Install your telephone equipment away
from heat sources and sunlight.
4.  Avoid excessive moisture, dust or
extremecold.
CAUTION: Use only the VTech power supply provided with your telephone.
4. Do not dispose of the battery pack into household garbage. Please refer to the
information concerning proper battery recycling.
5. Do not charge the battery pack with other electrical devices.
Reset Switch
The reset switch, when quickly pressed and released, will reset the phone and
restart the software. Beware that when the reset switch is pressed and held for
more than 10 seconds and then released, the phone will restore to factory defaults.
Thisincludesclearingandresettingthepasswordonthewebconguration.
Reset switch does not affect your base unit power, RF operation, or any of the
telephone handset settings.
Checking for Dial Tone
After the battery is charged, press ON on the handset. The LCD displays PHONE and
shows a call timer, and you will hear a dial tone. If not, see In Case of Difculty.
Add new handsets to make your phone more versatile
Your telephone can accommodate up to four cordless handsets. You can add
new handsets (Model IP811, sold separately) at any time. You can register a
maximumoffourhandsets.

6
Getting Started
Wall Mounting
The wall mount brackets are designed for use on standard wall mount plates
only. Wall mounting is optional. Only the handset chargers (not the main base
unit) can be wall mounted.
1. Plug the power adapters into electrical outlets, and the connector to the bot-
tom of the handset charger.
2. Line up the tabs on the wall mount brackets with the holes at the back of the
handsetcharger.Snapthewallmountbracketrmlyinplace.
3. Mount the handset charger on the wall. Position the handset charger so the
mountingstudswilltintotheholesonthewallmountbracket.Slidehandset
charger down on the mounting studs until it locks into place.

7
Getting Started
Setup
Installation Without A Router
PC
DSL or Cable Modem
INTERNET
Base Unit
Handset 1 & 2
NOTE: The IP8100 series telephone is
expandableuptoatotalof4handsets.
Uses model IP 811 (sold separately)
WAN Port
Warning: Do not route the Ethernet cable to outdoors, and ensure that you are
using a safety approved DSL or Cable modem with proper electrical isolation.
PC/LAN Port
STEP 1
Unplug the power cord from your Cable or DSL modem (the device your ISP
provided which provides high-speed Internet). Make sure that you turn your
computer off and that you do NOT plug in your IP8100 series broadband tele-
phone until instructed to do so.
Helpful Hint: The modem should be powered off for at least 10 minutes. If it is
turned off for a shorter period of time, it may “remember” old information that will
prevent it from working properly.

8
Getting Started
Setup
STEP 4
Connect one end of the blue Ethernet cable to the blue port, labeled “WAN,”
located on the back of the base unit and connect the other end of the blue cable
to the Ethernet port on your cable or DSL modem.
STEP 5
Reconnect power cord to the modem then turn the modem on. Please wait until
all lights on the modem stop blinking.
Helpful Hint: This should take a few minutes, but may take as long as 10 min-
utes.
STEP 6
Plug the power cord into the power port located on the bottom or your IP8100
series telephone and the other end into the electrical outlet. This turns the IP
8100 series broadband telephone on.
Helpful Hint: DO NOT interrupt this registration process by unplugging the pow-
er or by using the handsets until the READY indicator light on the front of IP8100
seriesbasehasgonefromashingyellowtoasteadygreen.
Helpful Hint: Use only the power cord provided in this package; using an older
power cord can damage the broadband telephone.
STEP 7
Turn your computer on, and check your computer to see if your Internet is work-
ing, try to visit any website. If your Internet is working, please proceed to STEP
10. If not, please proceed to STEP 8.
STEP 2
Disconnect all cables between your Cable or DSL modem and your computer.
STEP 3
Connect one end of the yellow Ethernet cable to the yellow port, labeled “PC/
LAN,” located on the back of the base unit and connect the other end of the yel-
low cable to the Ethernet port of your computer.
STEP 8:
Cable Users
If you receive Internet access through a Cable modem, you may need to register
the IP8100 series telephone with your ISP. Please contact them to update your
information; you will likely need your WAN MAC address, which is located on
the bottom of the IP8100 series telephone. Once your ISP has updated your
account, proceed to step 9.
-- OR --

9
Getting Started
Setup
DSL Users
If you have DSL and are required to enter a user name and password (PPPoE)
when accessing the Internet, you may be required to authenticate the IP8100
series telephone.
A. OpenawebbrowsersuchasMicrosoft®InternetExplorerusingthe
computer connected through your phone Ethernet port. In the address
 oflocationeld,type<http://192.168.15.1>andpressENTER. This
displays the login screen. Enter the default password ‘VTech’ and
click on login.
B. On the Setup Wizard screen, click Run Wizard to start the set-up.
C. Follow Wizard screens to complete the setup.
STEP 9:
Check for dial tone by pressing the ON button on your handset. If you do not hear
a dial tone, please refer to the Troubleshooting section of the user manual.
Congratulations! Even if you are transferring your number, you are ready to start
taking advantage of the great savings and superior quality of Vonage right now!
Please call 800-342-1791 to setup your voicemail service and to learn about
other free Vonage features included with every Vonage calling plan.

10
Getting Started
Existing
Network Router
Base Unit INTERNET
DSL or Cable Modem
PC
WAN Port
Laptop
Handset 1 & 2
Installation With A Router
Setup
Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a
safety approved DSL or Cable modem with proper electrical isolation.
NOTE:TheIP8100seriestelephoneisexpandableupto
a total of 4 handsets. Uses model IP 811 (sold separately)
STEP 1:
Using the blue Ethernet cable provided, connect one end into the blue port, labeled WAN,
located on the back of the IP8100 series broadband telephone base unit and connect the
other end into an available LAN port on your router. If you have a wireless router, place the
base unit at least 3’ away from your router to avoid interference.
HelpfulHint:IfalltheEthernetportsonyourexistingrouterarefull,disconnectoneofthe
attacheddevicesfromtheexistingrouter.PlugtheblueEthernetcableintothenowfree
port on your router. Connect the device you just unplugged from your router to the yellow
PC/LAN port located on the back of IP8100 series broadband telephone base unit.
STEP 2:
Plug the power cord into the power port located on the bottom of your base unit and the
other end into the electrical outlet. This turns the IP8100 series broadband telephone on.
Helpful Hint: DO NOT interrupt this registration process by unplugging the power or by
using the handsets until the READY indicator light on the front of base has gone from
ashingyellowtoasteadygreen.
Helpful Hint: Use only the power cord provided in this package; using an older power cord
can damage the broadband phone.
STEP 3:
Check for dial tone by pressing the ON button on your handset. If you do not hear a dial
tone, please refer to the Troubleshooting section of the user manual.
Congratulations! Even if you are transferring your number, you are ready to start taking
advantage of the great savings and superior quality of Vonage right now! Please call 800-
342-1791 to setup your voicemail service and to learn about other free Vonage features
included with every Vonage calling plan.

11
Getting Started
Setup
DSL or Cable Modem
INTERNET
Laptop
PC
Base Unit
Handset 1 & 2
WAN Port
STEP 1:
Using the blue Ethernet cable provided, connect one end into the blue port, labeled
“WAN,” located on the back of the IP8100 series broadband telephone base unit and
connect the other end into an available LAN port on your router. If you have a wire-
less modem router, place the base unit at least 3 feet away from your router to avoid
interference.
Helpful Hint:IfalltheEthernetportsonyourexistingrouterarefull,disconnectone
oftheattacheddevicesfromtheexistingrouter.PlugtheblueEthernetcableinto
the now free port on your router. Connect the device you just unplugged from your
router to the yellow “PC/LAN” port located on the back of IP8100 series broadband
telephone base unit.
STEP 2:
Plug the power cord into the power port located on the bottom of your base unit
and the other end into the electrical outlet. This turns the IP8100 series broadband
telephone on.
Helpful Hint: DO NOT interrupt this registration process by unplugging the power or
by using the handsets until the READY indicator light on the front of base has gone
fromashingyellowtoasteadygreen.
Helpful Hint: Use only the power cord provided in this package; using an older pow-
er cord can damage the broadband phone.
STEP 3:
Check for dial tone by pressing the ON button on your handset. If you do not hear a
dial tone, please refer to the Troubleshooting section of the user manual.
Congratulations! Even if you are transferring your number, you are ready to start tak-
ing advantage of the great savings and superior quality of Vonage right now! Please
call 800-342-1791 to setup your voicemail service and to learn about other free Von-
age features included with every Vonage calling plan.
Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using
a safety approved DSL or Cable modem with proper electrical isolation.
NOTE:TheIP8100seriestelephoneisexpandableupto
a total of 4 handsets. Uses model IP811 (sold separately)
Installation With A Modem Router

12
Basic Operation
Handset and Base Indicators
• Turns On when the microphone is muted.
• Turns On when there are new call log entries.
• Turns On when the ringer is muted.
• Low battery indicator and charging indicator.
• On when the phone is off hook.
•Flasheswhenanextensionphoneisoffhook.
• Flashes when you have voicemail.
IN USE
MESSAGE
WAITING
Base LEDs
LED Description
Handset Icons
Icon Description
MUTE
NEW
• LED is on when in handsfree mode.
SPEAKER
Handset LEDs
LED Description
Ready
• Green: Link/activity indicator (off = no connection, on steady =
connected, blinking = activity detected).
• Yellow: Connection speed indicator (off = 10Mb/s, on = 100Mb/s).
WAN/LAN
port
• Solid Red: Internet Service currently not available. No connection
to the ISP. Either (a) wait for the connection to be completed, (b)
ensureISPcongurationiscorrect(anduser/passwordisentered,
if PPPoE), or (c) contact ISP for assistance.
• Flashing Red: Error condition not related to ISP connection.
Contact Vonage Customer Care 866-243-4357.
• Solid Yellow: Connecting to Vonage, please wait.
• Flashing Yellow: Connecting to Vonage PLEASE DO NOT UN-
PLUG THE POWER TO THE IP8100. This process may take a
few minutes, please wait.
• Solid Green: Line ready to use.
• Flashing Green: Software upgrade in progress, may make and
receive calls.

13
Basic Operation
Handset Operation
Making Calls
• Press ON (or, SPEAKER to use the handset speak-
erphone feature). Dial the phone number.
-OR-
• Dial the phone number rst; then press ON (or
SPEAKER).
• Press OFF to end your call.
Answering Calls
• Press ON, SPEAKER or any dialing keys.
• Press OFF to end your call.
If the handset is in idle mode during an incoming call,
the ringer can be temporarily muted by pressing OFF
or MUTE, or by adjusting the ringer volume using the
volume keys. If the ringing is muted completely (by
pressing OFF or MUTE, or adjusted to ringer level 0
using the volume keys), the ringer mute icon will turn
on indicating the ringing is being muted.
This feature is useful when you need to lower or stop the
ringing quickly without actually answering the call. For
example,someoneissleepingintheroomandyouwant
to check the caller ID before answering, or you want to
ignore just the current call.
This adjustment is temporary, and only last for the
current ringing call. The ringer volume will return to it’s
normal setting once the call is answered or when the ringing stops.
Adjust the Handset Volume (also applies to the handset speakerphone
and headset)
• The volume control is on the left edge of the handset. During a call, press
VOLUME or keys to adjust the listening volume to a comfortable
level.Whenyoureachthemaximumorminimumsetting,adouble-beepwill
sound.
Flash Function
• You can use your IP 8100-2/8100-3 with services
such as call waiting. When you receive a call waiting
signal, simply press the ON/FLASH key to switch
to the new call. Press ON/FLASH again to switch
back to the original call.
Redial Function
• Press REDIAL/PAUSE to display the last telephone number dialed from the
handset (up to 32 digits). Use or toscrollthroughthevepreviously
dialed numbers. When the beginning or the end of the redial list is reached,
a double beep will sound.
• When the desired number is reached, press ON or SPEAKER to dial.
• Pressing OFFwillexittheredialreviewlist.
REDIAL
595-9511

14
Basic Operation
Mute Function
• During an active call, pressing the MUTE/
DELETE key will disable the microphone.
MICROPHONE MUTED will display
briey.Thescreenwilldisplay:
• Press MUTE/DELETE again to return to
normal two-way conversation. MICRO-
PHONE ONwilldisplaybriey.
Intercom Call
• From the idle (off) mode, press INT. The
handset (HS1) will display:
ENTER HANDSET #
• Select a number of the handset to be
called. The display will show: CALLING
HANDSET X (Where X is the handset
number.)
• The other handset will ring and the screen
will display:
HANDSET X IS CALLING
• Press INT, PHONE, SPEAKER or any of
the dial pad keys on handset X to answer
the intercom call. The screens will dis-
play:
• Press INT or OFF on either handset to
end the call.
Note: If handset X is out of range, or on an
externalcall,whenHS1attemptstointercom
it, the display of HS1 will show:
Handset Operation
HANDSET X
IS CALLING
• When the desired entry displays, press DELETE.You’llhearaconrmation
beep.
CALLING
HANDSET X
Dial Vonage Voicemail
Press and hold #1 to dial Vonage voicemail.
ENTER
HANDSET #
PHONE 00:00:15
MICROPHONE MUTE
INTERCOM
INTERCOM ENDED
UNABLE TO CALL
TRY AGAIN

15
Basic Operation
Handset Operation
ENTER HANDSET #
Call Forward
• Whileonanexternalcall,onehandset(HS1)
can forward it to any other handset:
• Press INT on HS1, it will display:
• Enter the handset number you wish to for-
ward, HS1 will display:
• HS X can press ON to answer the call.
Note: If HS X does not respond in about 30
seconds,the external callwill be returnedto
HS1 and the display will show:
If the returned call is not answered within 30
seconds, the external call will end automati-
cally.
Conference Call
It is possible to establish a conference between
twohandsetsandtheexternalline.
If a handset already has a connection to the
external line, and another handset goes off-
hook, a conference is immediately established.
Both handsets will show:
Base Operation
From the base unit, you can use the PAGE key
to locate the handsets.
• When the handset is in idle, press PAGE.
The handsets will display:
• To end the page at the handset, press ON,
SPEAKER or any dialing keys.
• To end the page at the base, press PAGE.
CALL FORWARDED
CALL BACK
CONF. 00:00:25
BASE IS
PAGING

16
Basic Operation
Phonebook Operation
ENTER NUMBER
800-595-9511
Your phone can store up to 50 numbers with names in memory. Each memory location
can hold up to 32 digits for the number and 16 characters for the name.
Note: The handsets share a common phonebook, which is stored in the base. This
means that entries inserted by one handset are available for all handsets, and if one
deletes a phonebook entry, it will disappear from all handsets.
When one handset is accessing the phonebook, the other handsets cannot access it
at the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display.
Storing a New Entry
• Press MENU.
• With PHONEBOOK highlighted, press
SEL.
• Press to select STORE. Press
SEL.
• You will be prompted to ENTER
NUMBER. Use the dialing keys to enter
the number you wish to store in the
phonebook. Press the MUTE/DELETE
key to backspace and make corrections.
Press SEL.
• You will then be prompted to ENTER
NAME. Use the dialing keys to spell the
name. Press SEL.
• Youwillhearaconrmationtone,and
the new phonebook entry will display
briey.
Notes:
• If the phonebook is full, the handset will
display PHONEBOOK IS FULL.
• You can also press REDIAL/PAUSE
then or to scroll to the previously
dialed number from the redial list
you want to store in the phonebook.
Pressing SEL will append the selected
redial number to the current editing
number.
• While entering numbers, press and
hold REDIAL/PAUSE to add pauses if
necessary.
• If there is a duplicate number in the
phonebook, the display will show:
>STORE
REVIEW
ENTER NAME
_
NUMBER ALREADY
IN PHONEBOOK
PHONEBOOK
IS FULL

17
Basic Operation
Phonebook Operation
Characters by number of key presses
Key 1 2 3 4 5 6 7 8 9
space 1
A B C 2 a b c
D E F 3 d e f
G H I 4 g h i
J K L 5 j k l
M N O 6 m n o
P Q R S 7 p q r s
T U V 8 t u v
 W X Y Z 9 w x y z
0
*? ! / ( )
#‘ , - . &
1
2
3
4
5
6
7
8
9
0
*
#
Each press of a particular key causes characters to be displayed in the following
order:
VTech
595-9511
VTech Com
800-595-9511
PHONE 00:00:10
VTech Com
VTech Com
800-595-9511
Reviewing/Dialing from the Phonebook
• Press MENU. With PHONEBOOK intherstline,
press SEL. With the REVIEWintherstline,press
SEL again.
- OR -
With the handset idle, press and the handset
jumps directly into the phonebook review mode.
Therstphonebookentrywillbedisplayed.
• Scroll through the phonebook entries using
or keysorenterrstcharacterofthenameto
be searched (using the digit keys) and continue
scrolling using the and keys, until you reach
the entry to be dialed.
Note: When reviewing the phonebook, the second
line of the display will show the phone number, up
to 16 digits. For numbers longer than 16 digits,
onlytherst13digitswillbeshown.Press or
#to scroll the phone number to see the additional
digits.
• Press ON or SPEAKER, to dial the number.
Note:If there are no entries in the phonebook, when it
is accessed, PHONEBOOK IS EMPTY will display.