V2 Pro 3 series User manual

10 12 14 16

For a full refund the product(s) must be:

1. In an undamaged condition and must be in a re-saleable condition with the original

packaging.

2. No more than 2 cartridges in Starter Kits may be used.

3. All consumable items are sold in sealed containers. A refund can only be offered, in

accordance with the Consumer Contracts Regulations and Health and Safety

Regulation, on these items if all the seals are intact and the items are unused. This

includes:

•V2 Blank Cartridge

•EX Blanks

•V2 Pro Series 3 and V2 Series Pro Series 7 Liquid cartridges

•V2 Pro Series 3 and V2 Series Pro Series 7 Loose leaf cartridges

•V2 Pro Series 3 and V2 Series Pro Series 7 Wax cartridges

•All Express Kits

•All E-Liquids

•All E-Liquid Sampler Packs

Send Your Returns to:

V2 Cigs UK, 1st Floor, 54 Broadway, Peterborough. PE1 1SB, UK.

DAMAGED OR DEFECTIVE GOODS

We do our best to ensure that your goods arrive in perfect working condition.

If your goods arrive damaged or defective please notify us as soon as practically

possible.

1. Call our Customer Care Team on 01733 555 555 or email us on [email protected]

for a pre-paid postage label.

2. Download and complete our RETURNS FORM

3. Include the returns form with the item you are returning.

4. We cannot process incomplete return forms

5. We reserve the right to inspect and test any product that is returned to us on the basis

that it is damaged or defective.

6. Should the returned items be found, after inspection and testing, to be damaged or

defective a refund or replacement product will be given within 14 days of agreeing that

you are entitled to a refund.

7. Should we establish that you are not entitled to a refund or a replacement we will return

the items to you at your expense.

The Premium Electronic Cigarette and Vapouriser

11 13 15

// RETURNS POLICY

We are committed to high standards of customer service and satisfaction and we are

conﬁdent of V2 Cigs and Vapour2 quality and taste we are therefore pleased to offer our

customers enhanced customer service terms.

Please read the instructions provided to you to ensure that you get the best possible use

of your product.

Our standard returns/refund policy is in accordance with the EU Consumer Contracts

Regulations (prior to 13 June 2014 the Distance Selling Regulations were applied) which

outlines your rights to cancel your order.

New legislation has come into effect in the UK from the 1st Of October 2015 and all

goods purchased on or after that date are subject to the rights outlined in the Consumer

Rights Act 2015.

We want you to be satisﬁed and happy with your electronic cigarette or

vaporizer. If you need help using your e-cig batteries, cartridges, e-liquid or

vaporizer we can give you the best service if you call our dedicated Customer

Service team on 01733 555 555 or via email on [email protected].

“No Quibble Money Back Guarantee”. (Available only to aged 18+)

Cancelling Your Order and Claiming Your Refund

If you are not entirely satisﬁed with your purchase you may return it on our 14 day “No

Quibble” policy and we will give you a refund for the value of the goods purchased.

1. Notify us within 14 days from receipt of your purchases that you wish to return them.

2. Download and complete our RETURNS FORM

3. Include the completed Returns Form with your purchase

4. We recommend that you return your purchase to us via recorded delivery and that

you retain proof of postage.

5. We are unable to process incomplete Return Forms.

6. You should get your refund within 14 days once it has been agreed that you are

entitled to a refund.

7. The cost of the return postage should be paid by you.

8. The cost of the return postage will be refunded to you in the event that we agree that

the items are faulty.

Thank you we appreciate your business

Please take a moment to read the information that is pertinent to your purchase.

Vapour2 UK

From December 2014 V2Cigs is rebranding to Vapour2 in Europe. The same customer

service oriented people will be looking after you, and delivering the same great products.

Nothing is changing apart from the name.

V2 has a ﬁrm policy, in line with current legislation, that we do not sell any product or

associated product to anyone under the age of 18 when we are aware that the individual

is not 18 or over.

// IMPORTANT INFORMATION:

BATTERIES Page 2-6

ALL ABOUT YOUR E-LIQUIDS Page 6-7

FILLING BLANKS AND CARTRIDGES Page 7-8

REFILLING EX CARTRIDGES Page 9

CARTRIDGE DIAGNOSTICS Page 9-10

PORTABLE CHARGING CASE Page 10

V2 PRO SERIES 3 PRO VAPOURISER Page 11

V2 PRO SERIES 7 PRO VAPOURISER Page 11

RETURNS POLICY Page 12-16

Most problems with V2 products are traced back to incorrect use and care of the

product. In order for you to have the best possible vaping experience we recommend

reading through the pertinent information.

Failure to follow the instructions and recommendations about your purchase may

compromise the quality of the product performance.

It may also affect any potential return claims.

// V2 SERIES 3 PRO VAPOURISER

Please unpack your kit very carefully. Do not pull the USB charger out of the packaging.

This will damage your USB charger. Please push it out from the other side of the

packaging. Please read your instruction manual. We recommend that you charge your

Pro Series 3 and 7 using the wall plug.

Some additional diagnostics

If your V2 Pro is not holding charge start at the wall:

1. Check that the wall adapter is working. You can use an Iphone plug as well.

2. Check the magnetic USB charger is not faulty. When it is plugged in and fully

functioning the tiny blue light on the magnetic section goes blue. It stays on the whole

time it is plugged into a functioning wall plug. Please check this BEFORE you connect

the Vapouriser. You will not see this blue light if you have the V2 Pro connected.

3. If the blue light on the USB charger does not come on and STAY on it is the USB

charger that is faulty and we need to send you another one.

4. If the blue stays on connect the V2 Pro to the USB charger.

5. We recommend that you lock the device before charging. You do this by pushing

the little button on the front 3 times.

6. Around the base of the V2 Pro a red light will pulsate. If the red light is pulsating it is

TAKING the charge.

7. If the light around the base goes GREEN after a short period of time…leave it charging

for a MINIMUM of 2 hours. An empty V2 Pro needs a minimum of 2 hours to be fully

charged.

8. If this does not resolve the problem then it is your Vapouriser that is faulty.

9. Your V2 Pro Series 3 needs recharging when the white LED light at the bottom of the

V2 begins a set of double blinks that dim off gradually.

10. Change your liquid cartridge 15-20 reﬁlls. Overuse of the cartridge could damage your

V2 Pro Series 3.

11. Change your Loose Leaf Cartridge every 3 to 4 months but please consult website

for the complete instructions.

// V2 SERIES 7 PRO VAPOURISER

To enjoy your Pro Series 7 please pay special attention to the following:

1. There are different temperature settings for the loose leaf cartridge. It is important

that you select the correct temperature setting.

2. Your liquid and Loose Leaf cartridges need to be replaced regularly.

3. Please note the mouth piece is fairly delicate so remove it gently and per the instructions.

4. Pay special attention to following the correct procedure for reﬁlling the liquid cartridge.

Doing this incorrectly can lead to liquid in your mouth.

5. Please clean your kit regularly with cotton buds including your cartridges.

FOR NON EU CUSTOMERS: Please notify us within 7 days of receiving your purchase,

return the goods to us and we will give you a store credit for the cost of postage.

FAULTY PRODUCTS OR PRODUCT FAILURE

In the unfortunate event that a product fails within 30 days of your purchase being received:

1. Stop using the product as soon as you become aware that there is a fault.

2. Notify us as soon as practically possible.

3. Please complete and download our Returns Form

4. Include the completed returns form with the purchase you are returning.

5. We cannot process incomplete return forms.

6. We recommend that you return your purchase to us via recorded delivery and that

you retain proof of postage.

7. We reserve the right to inspect and test any product that is returned to us on the

basis that it is faulty or has failed.

8. In order to establish the fault we will conduct through tests on the product. In most

instances we will take photographs of the returned products.

9. Should we ﬁnd that the product is faulty we will offer you a replacement. This does

not alter your right to a full refund if you prefer.

In the event that the tests show the product to be in good working order or that the

product has been damaged by misuse, physical abuse or incorrect operation in a

manner that is inconsistent with the speciﬁed use, we will return the product to you at

you cost.

Replacements for Batteries are limited to a maximum of 3 replacements per order for 3

months after the original purchase.

This applies to:

•Classic V2 batteries

•Ex Series batteries

•Vapor Couture batteries

Refunds or replacements for Pre-ﬁlled cartridge packs will be given if a maximum of 2

cartridges have been used from each pack.

Your statutory rights are not affected.

V2 Pro Limited Warranty

The V2 Pro Limited Warranty is offered to original purchasers who have acquired their V2

Pro product from www.buy2cigs.co.uk. If you purchased your V2 Pro product from a store,

please return the product to that store.

We warrant that your V2 Pro product will be free from defects in material and workmanship

under normal use and service for six months. The V2 Pro Limited Warranty applies only to

V2 Pro electronic components. This warranty does not apply to Cartridges.

If your cartridge needs to be replaced, you MUST dispose of it yourself. DO NOT SEND

ANY CARTRIDGES, NEW OR USED, TO V2Cigs UK, unless we speciﬁcally request

this. You will receive no compensation for returned cartridges and will be solely responsible

for the cost of shipping. Any cartridges returned to V2Cigs UK will be immediately destroyed.

This warranty does not cover any defects or costs caused by:

•Modiﬁcation, alteration, repair or service of this product by any persons or company

other than www.buy2cigs.co.uk;

•Physical abuse to, or misuse of the product or operation thereof in a manner

inconsistent with the use indicated in the V2 Pro User Guide; or

•Any use of the product other than that for which it was originally intended (i.e. the use of

unapproved accessories, like non-compatible V2 Pro chargers or power adapters).

Any express warranty not provided herein, and any remedy other than the warranty

contained herein that might arise by interference or operation of law, is hereby excluded

and disclaimed including the implied warranties of merchantability and of the ﬁtness for a

particular purpose. Replacement or repair of product is your exclusive remedy under this

warranty.

The V2 Pro Limited Warranty is limited to a maximum of one (1) replacement on any given

order. The item must be defective (this is not an exchange system), and will be replaced

with an equal item from available inventory.

Subject to the above warranty, in the event that your V2 Pro device fails to operate

satisfactorily, contact our customer service department for replacement instructions. You

must speak with a customer service representative before sending your V2 Pro electrical

components for replacement. Components sent without ﬁrst contacting a representative

will not be eligible for replacement.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET

FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND

CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.

ANY EXPRESS WARRANTY NOT PROVIDED HEREIN, AND ANY REMEDY OTHER

THAN THE WARRANTY CONTAINED HEREIN THAT MIGHT ARISE BY INTERFERENCE

OR OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED INCLUDING

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF THE FITNESS FOR

A PARTICULAR PURPOSE. REPLACEMENT OR REPAIR OF PRODUCT IS YOUR

EXCLUSIVE REMEDY UNDER THIS WARRANTY.

Should you have any questions regarding our Limited Warranty or need to request a

replacement on an electrical component, please contact our Customer Service Department

at: +44 1733 5555 555.

YOU MUST BE OF LEGAL SMOKING AGE TO BUY AND/OR USE ANY V2 PRO.

Sometimes the netting on the inside of the cartridge is too close to the heating

element. You can actually pop the top off (gently with a bobby pin) and pull it away a

little bit from the heating element (move the netting away from the centre). The netting

is what holds the ﬂuid in the cartridge.

Once the cartridge begins to taste burnt usually the cartridge is no longer

usable as the burnt taste will linger in the cartridge

If the battery is not properly charged it will not product the right amount of vapour and

can produce bad effects as burnt taste, harshness, & little vapour.

// PORTABLE CHARGING CASE

There is a user manual in your box.

Charging your case (PCC)

Connect the PCC to your computer with the included

USB cord. You can also connect the USB to a wall

adapter. When charging, the blue “CASE” indicator

lights will turn on. When all 5 lights are blue, your PCC

is fully charged.

Charging your V2 E-cigarette Battery

Open the PCC and screw in your V2 e-cigarette

battery. Press the button on the outside of the case

for 3 seconds until the red light turns on and begins to

blink. The PCC is now checking the amount of charge

on your e-cigarette battery. The red “CIG” indicator

lights will turn on to show charge amount. When all 5

lights are red, your battery is fully charged. The PCC

is capable of charging many USB compatible devices

including Cell Phones, MP3 players, PDAs, cameras

and many more portable electronic devices.

TIPS:

•You can check your PCC charge status at any time by tapping the button above the

indicator lights. The “CASE” indicator lights will automatically shut off.

• To check the charge status of your e-cigarette battery, press and hold the button

above the indicator lights for 3 seconds.

• Your PCC is charging when the “CIG” indicator lights are on.

STANDARD PCC OUTPUT

DC4.2V, 200mA with battery

capacity of 1200mAh

PCC XL OUTPUT

DC4.2V, 200mA with battery

capacity of 2300mAh

468

3579

When charging your battery for the ﬁrst time leave it connected for an hour or 2 after

the indicator light says your battery is fully charged. Do not short charge your battery…

always give a full charge when it needs charging. We do not recommend carrying

the e-cig in your pocket as tiny fabric particles can enter the battery. We also do not

recommend that you leave it in direct sunlight or heat. Getting it wet will reduce the

lifespan of the battery and is one the major causes of battery failure.

We do not recommend allowing the battery to fully drain of charge before recharging…

they charge better when they still have some power left.

Leaving the cartomisers attached to the battery when you are not using it drains the battery

of power. We recommend taking the cartridge off the battery when you are not vaping.

Storage

A battery may seem like a simple piece of equipment, but it’s very sensitive. Electric

cigarettes are designed to be used at room temperature, and must be kept in a dry

place. It’s important to keep the electric cigarette batteries out of direct sunlight and heat

as this can drastically reduce their life span.

How many people have ruined cell phones because they dropped them in water?

Batteries can also be adversely impacted by coming into contact with water. Batteries

can also be damaged by impact, so try and keep your e cigarettes safe from falling by

connecting them to a lanyard or using a padded case.

Keep it Clean

To ensure your battery’s long life, the threads that connect

it to the cartomisers need to be clean and free of dirt and

dust. Dust and other particles can build up on the threads,

causing the electronic cigarette to not work properly. You can use a cotton swab and

some alcohol to clean it or simply wipe down the threads. Follow these steps, and you’re

sure to be pufﬁng away for a long time!

If you have questions, feel free to contact our knowledgeable customer service

department on +44 (0) 1733 555 555.

For more information about V2 Cigs, visit our website.

www.buyv2cigs.co.uk

There, you’ll ﬁnd a complete list of products, including several types of batteries,

chargers and carrying cases.

Q: Battery does not respond to charging

A: Check the threading of the battery and female connector on the charging cord/

express charger. It may have nicotine residue build-up which is causing poor contact

between the battery and the charger.

1. Rule out if the issue is with the battery or the charger by trying to charge a different

battery or a second charger, if available.

2. To clean the threading, use rubbing alcohol and a cotton swab or cloth.

Q: My battery does not last the duration of a cartridge

A: This is a common misconception; depending on the length and age of the battery

and your style of vaping, the shorty battery may not last the duration of a fresh cartridge.

Standard and long batteries should last longer than a cartridge.

1. Reference your user manual for battery expectations, based to puffs.

2. Manual batteries will not last as long as the automatic batteries, due to the manipulation

of the batteries button, which creates more vapour in exchange for battery life.

// ALL ABOUT YOUR E-LIQUIDS

CAUTION: Before you decide to start ﬁlling your

own cartridges, some E-Liquids contain nicotine

and nicotine can be absorbed through the skin

and cause irritation.

Also, if left uncovered and unattended, E-Liquid can be dangerous if ingested by small

animals or children and should be treated appropriately!

E-Liquid should never be ingested and should always be stored with the bottle sealed

tightly away from where curious kids can get to it!

How Many Times Can a V2 Cartridge Be Reﬁlled?

It really depends on a number of factors such as the type of E-Liquid and personal style.

The company now carries two types of blank cartridges:

E-Liquid Ex Blanks and V2 Blanks

The V2 Blanks are only recommended to be reﬁlled up to 5 times, while the V2 Liquid

Ex Blanks can be reﬁlled up to 20 times. A good technique to extend the life of your

cartridges is to never let them completely dry out.

Once dry, the cartridge can taste horrible. Once a cartridge does have a burnt taste, it

should no longer be used.

Flavours

Step 1 - Remove the end cap from the cartridge by inserting something small like a

toothpick, paperclip, or tweezers into the small centre hole. Then pry the cap off. Ensure

you have already disconnected the battery!

Step 2 - Attach a V2 Drip Tip to the mouthpiece end of the cartridge.

Step 3 - Drop the E-Liquid directly into the drip tip hole.

Step 4 - Remove the drip tip and allow the E-Liquid to fully absorb for 20 minutes.

Some users like to vape using the rubber drip tip, but ensure you have wiped any excess

E-Liquid from the tip and have not overﬁlled the cartridge!

How to reﬁll V2 Cigs cartridges using the reverse drip method

This method is preferred by experienced vapour smokers who are looking for a quick

top-up of their cartridge.

Step 1 - Remove the cartridge from the e cig battery.

Step 2 - Drip E-Liquid into the threaded cartridge hole being careful to not drip it outside

of the hole. You should see the E-Liquid disappear into the hole. Take care not to go too

fast or the E-Liquid will spill onto the cartridge threads.

Step 3 - Clean off any remaining E-Liquid residue.

Step 4 - Let the cartridge sit for a few minutes before using.

What Should You Do if You Get E-Liquid into the Centre Post of a Cartridge?

First, don’t panic! You don’t have to throw away the cartridge. If you muck up and get

E-Liquid into the centre post, just place a paper towel or napkin on the screw-end of the

cartridge. Then, blow into the cartridge from the mouthpiece end to expel the E-Liquid.

Do not inhale! You are trying to expel the E-Liquid here!!! Now, to avoid getting E-Liquid

into the centre post, you can insert a toothpick into the post while ﬁlling the cartridge to

ensure you can’t accidently put E-Liquid into it!

// ALL ABOUT YOUR CLASSIC BATTERY

We always recommend that you have 2 batteries preferably in

different colours. One on charge and one in use.

NB: A “faulty” battery could be a faulty USB charger OR

a faulty wall plug. Please check these ﬁrst if you think there is

a problem.

How to maximise the life span – Keep Your V2 Cigs Batteries Charged!

A newly charged battery from V2 can last between 160 – 300 puffs.

To Enhance Your Battery Performance and lifespan we recommend the

following:

• Yourbatterywillarrivepartiallycharged.

• Yourrstcharge:weadviseyoutoleavethebatteryforanhouror2oncharge,after

the indicator light on the wall plug has gone back to blue, indicating that the battery is

fully charged.

• Donotshortchargeyourbattery.

• Alwaysfullychargeyourbattery.

• Regularuseyourbatterykeepsthebatteryhealthy.

• Ifyouareaheavyvaperyoumayneedtochargeyourbatteryevery2to4hours.

• Whennotinuseremovethecartridgefromthebatteryasthisdrainsthebatteryof

power. Removing the cartridge prolongs the life of both the cartridge and the battery.

• Donotcarryanunprotectedbatteryaroundinyourpocketorhandbagastinyfabric

and other particles may enter the battery.

• Donotleaveitindirectsunlightorheat.

• Donotgetitwet.Contactwithliquidsisoneofthemaincausesofbatteryfailure.

• Donotallowthebatterytototallydrainofchargebeforerecharging.

• Ifyoumuststoreyourbatteryforanylengthoftimemakesureitisatleast50%charged.

• Ideallyyoushouldstorethebatteryfullycharged.

• Thepowerwilldrainfasterifthebatteryisstoredwithlesscharge.

E cigarettes are meant to be used on a regular basis and this helps to keep the battery

healthy. If you do plan on storing your battery for a long period of time, then don’t store

it with less than 50 percent charge. The power will drain faster when stored with less

power. Ideally, you would store the battery with a full charge. If you are a heavy vaper you

may ﬁnd that you need to charge your battery every 2 to 4 hours.

Average Use and Charging Times

Short Batteries:

100-150 puffs before needing to be recharged.

This is the equivalent of 1-1.5 cartridges.

4.2V 150mAh.

Approximately 2 hours to charge.

Standard Batteries:

175-200 puffs before needing to be recharged.

This is the equivalent of 1.5-2 cartridges.

4.2v 250mAh.

Approximately 2-3 hours to charge.

Long Batteries:

250-300 puffs before needing to be recharged.

This is the equivalent of 2-2.5 cartridges.

4.2v 380mAh.

Approximately 4 hours to charge.

Automatic Batteries last longer than Manuals

V2 are 4.2 volt and are therefore of a higher mAh spec than equivalent competitor

batteries. As such they will outlast other batteries in terms of charge and life. They will

also give better vapour and kick.

If you have 2 fully charged standard batteries they should last a 20 a day smoker all day.

They should be fully charged overnight for next for that days use.

If a battery is being used a lot it will only last 2-3 hours. – There is a tendency to overuse

the battery when you ﬁrst receive it. With constant use the battery may only last for 100

puffs. If it used more like a cigarette the same battery will last 175-200 puffs.

After 6-8 puffs put it down for 1/2 an hour. A normal cigarette gives around 6

to 8 puffs and a cigarette every hour or so is considered to be the normal use.

Using it like a cigarette allows the battery to recover.

A Standard Battery should last for 175-200 puffs. After 2 or three months this MAY

decrease to 100-150 puffs.

Cleaning the battery properly helps the charging process.

No rechargeable battery will last forever. Batteries will need replacing every 3 to 6 months

on average depending on usage. The majority of e cig sellers do not make you aware of

this fact. A battery used by a 30 a day smoker won’t last as long as a 10 a day smoker!!

There are a number of e cigarette review sites that give comparison costs and savings

using e cigarettes. For example have a look at the website below. The savings are

signiﬁcant even accounting for replacing items.

www.uk-ecig-reviews.co.uk/e-cigarette-uk-savings

// YOUR EX BATTERY

Your Ex Battery will be supplied with 3 tiny additional rubber rings. They are tiny and easy to

lose. Your new battery will have a rubber ring on the thread end. The rubber can go soft after

some use and will need to be replaced. The care of your Ex Battery follows the same as V2.

// SAFETY TIPS

If you think you battery is malfunctioning or faulty please stop using it.

If your battery comes into contact with water please don’t attempt to charge it or use

even if you think it has dried out.

Please Use V2 Chargers

Plug your charger into the power source ﬁrst and then gently screw your battery to the

component. Stop once the light ﬂashes. Do not leave a charging battery unattended.

Keep the battery clean.

// BATTERY FAQs

Q: My battery is not holding a charge

A: First check to see if the charger is working properly. The wall adapter has a green

indicator light to inform the user it is working properly. The USB Charger Cord or Express

Charger has a Blue LED that will turn red when the battery is charging. If the light remains

red indeﬁnitely, then there is an issue with the charger/battery.

1. How long have you had the battery? The average number of cycles for a Standard

battery is 120 charging cycles; this varies based on usage.

2. Is the charger LED pulsing every 8 seconds? If not, then the issue may be with the

charger.

Q: Battery is not producing vapour (no LED on end of battery)

A: First check to see if the battery is charged, if the battery responds to the charger then

try another cartridge.

1. If the cartridge was not the issue, then the battery is defective and needs to be replaced.

A well-saturated cartridge should last for a day or more based on the frequency

of use by the consumer. This is the equivalent of around 10-15 cigarettes.

If you mix ﬂavours in a cartridge that is either not yet empty or that you have not

cleaned, the ﬂavours will mix creating a unique taste.

Should You Clean Your V2 Cigs Cartridges Before Reﬁlling?

It depends. Some vapour smokers will clean their cartridges to change the ﬂavour

or extend the cartridge life. V2 has not published an ofﬁcial method of cleaning the

cartridges out at the time of this writing. Some users however, mention washing,

cleaning, or boiling the cartridge. We do not recommend this. Other vapour smokers will

keep the same ﬂavour in the same cartridge to eliminate the overhead of having to clean

out multiple cartridges.

How to Reﬁll V2 Ex Blanks Using the E-Liquid Bottle Dropper

Step 1 -Remove the Ex Blank from the battery. Then, remove the cap on the top of the

cartridge. If you see an O-ring it should be removed as well.

Step 2 - Completely ﬁll the V2 E-Liquid bottle cap dropper with e juice.

Step 3 - Hold the cartridge at an angle and drop the E-Liquid around the inside edge of

the cartridge until the ﬁller material appears wet and the liquid level is just below the top

measure-marker on the side of the Ex blank. Avoid getting E-Liquid into the centre

post of the cartridge while doing this step and do not over ﬁll. For a new, empty

cartridge this step will normally consist of 10-18 total drops.

Step 4 - After ﬁlling the cartridge, replace the O ring and cap. Then, wipe off any excess

E-Liquid around the edge of the cartridge. Allow it to sit for at least 20 minutes before vaping.

How do you reﬁll V2 Cigs other cartridges with E-Liquid?

There are a number of methods that can be used to reﬁll a V2 Cigs or other

manufacturer’s cartridges with E-Liquid. The following are several methods that you can

consider using and are approved by the V2 Cigs Company.

How to reﬁll V2 Cigs Blank Cartridges using a

V2 Drip Tip

V2 Cigs recommends the following method for the newbie or those

who don’t have steady hands. This is the easiest reﬁll method.

V2 Cigs Aluminium

Drip Tips

// REFILLING EX CARTS

Please do not try to reﬁll your Ex Carts as they are sealed. They are designed to last

longer than the other carts. You are also able to see how much liquid you have in the

existing cart.

Does V2 Cigs Stock the Accessories I need to Reﬁll My Own Cartridges?

The short answer is yes! V2 Cigs sells blank e cig cartridges, 10ml, 25ml and

50ml bottles of E-Liquid, and both rubber and aluminium drip tips.

// CARTRIDGE DIAGNOSTICS

A “faulty” cartridge could be a battery that needs charging. If you experience a

burnt taste, little vapour or bad taste when you receive

a new batch of cartridges, please try the following before deciding that the

cartridges are “faulty”.

1. Start with 2 fully charged batteries and a working cartridge.

2. Attach the suspected faulty cartridge on one of the batteries.

3. Take a slighter stronger draw than you would normally do to start the process.

4. Take a long draw…you do not have to inhale.

5. Check to see if you can hear a crackling sound…that is normal and means the

cartridge is in good order.

6. With a crackling sound there will be vapour.

7. If there is no crackling sound and vapour, repeat this on the other battery to

ascertain if the problem is the battery or the cartridge.

8. If you have eliminated the battery as the problem take a second cartridge from the

blister pack and repeat the process.

9. Please do not test more than 2 cartridges from each blister pack.

10. Please keep the 2 “faulty “cartridges so that they can be returned to us for testing.

Please note we can only replace cartridges if the faulty ones are returned to us with a

completed Return Form.

All the ﬂuid has been used up due to vaping-burnt taste and little to no vapour.

Do you leave the cartridge on the battery?

This may dry out the cartridges faster. This is more noticeable in the drier seasons.

Store cartridges in room temperature for better preservation.

To save cartridges, take them off after each use and recap them.

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