iQOS 3 DUO User manual

IQOS3DUO
User Guide

IQOS™ 3 DUO Pocket Charger*
Pocket Charger Button
Pocket Charger
Status Lights
Holder
Status Lights
Charging Port
Door
Holder
Holder Button
& Status Lights
Cap
IQOS3DUO Holder*
*IQOS3DUO is compatible with IQOS 3

CUSTOMER CARE
For the full user guide and
Customer Care visit
www.iqos.com
ENGAGE WITH IQOS
Download the IQOS Connect
App on Google Play to learn
more about IQOS*
Power Adaptor Charging Cable
IQOS Cleaning Tool IQOS Cleaning Sticks
Charging and Cleaning
Extended support services
for IQOS users
www.iqos.com/careplus**
** IQOS CARE PLUS may not
be available in your country.
* Google Play and the Google Play
Logo are trademarks of Google LLC.
* IQOS Connect App may not
be available in your country.

Getting Started
4
TURN ON
Press and hold IQOS3DUO Pocket
Charger Button for 4 seconds, then
release; Holder Status Lights and
Pocket Charger Status Lights will
turn on slowly.
CHARGE HOLDER
Insert IQOS3DUO Holder into the
IQOS3DUO Pocket Charger, then
close door to charge.
Holder Status Light will show
Holder charge level.

Check Holder Status
CHECK HOLDER STATUS ON
IQOS 3 POCKET CHARGER
Press & release Pocket Charger
Button to check IQOS3DUO
Holder battery level.
Blink Twice
ready for 2 uses
Blink Once
ready for 1 use
2 lights
ready for 2 uses
1 light
ready for 1 use
No lights
Holder not charged
CHECK HOLDER STATUS
Press & release the Holder Button
to check status.
Holder Lights indicate IQOS3DUO
Holder battery level.
2 lights
ready for 2 uses
1 light
ready for 1 use
CHECK HOLDER STATUS ON
IQOS3DUO POCKET
CHARGER
Press & release Pocket Charger
Button to check IQOS3DUO
Holder battery level.

How to use your IQOS3DUO
1. INSERT HEATSTICK
Insert and gently press the
HeatStick to the line on filter with
filter facing outside.
1″
2. START HEATING
Press Holder Button until
IQOS3DUO Holder vibrates and
Light(s) pulses white.
3. BEGIN USE
Start using once IQOS3DUO
Holder vibrates twice.
4. NEARLY COMPLETE
To signal the last 30 seconds or last
2pus, IQOS3DUO Holder will
vibrate twice with Light(s) pulsing
white.

1. USE IQOS CLEANING
TOOL
Slide Cap upward and remove
completely.
Wait for device to cool down, insert
IQOS Cleaning Tool and rotate
gently.
2. USE IQOS CLEANING
STICK
Insert IQOS Cleaning Stick to wipe
inside of the holder.
Do not touch the blade with the
IQOS Cleaning Stick.
How to clean Holder
How to use your IQOS3DUO
5. REMOVE HEATSTICK
Slide Cap upward and then
remove used HeatStick.

Quick Tips
CHECK POCKET CHARGER
STATUS
Press & release Pocket Charger
Button, to check battery level.
Lights will turn on to indicate
battery status.
10″
TO RESET
Press Pocket Charger Button until
lights fade out, then release.
All Status Lights will turn OFF, blink
twice, and progressively fade in, to
confirm a RESET.
LIGHTS BLINK WHITE TWICE
IQOS is outside operating
temperature range (0°C-50°C) or
Holder needs to be inserted in
Pocket Charger with door closed
till it is fully charged.
LIGHT BLINKS RED
Reset IQOS3DUO. If red light
blinking persists, contact Customer
Care.

This symbol indicates
that caution is required
when operating the product.
ENGLISH
SAFETY WARNINGS
AND INSTRUCTIONS
PLEASE READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE
USE TO AVOID INJURY.
The Safely Warnings and Instructions included in this document cannot cover all possible
conditions and situations that could occur. Caution and care must be exercised when using or
maintaining any personal electronic product. To reduce the risk of injury, always use this product
in accordance with the manufacturer’s instructions. This product contains no user-serviceable
parts. Do not attempt to open, modify, service or repair any component of this product or to
replace any of the components or batteries – doing so may result in personal injury. Never use
this product in places where flammable materials, liquids and gases are present. This product
must only be charged using Safety Extra Low Voltage. Only charge this product indoors. The
following symbol indicates that a specific detachable power supply unit is required for
connecting the electrical appliance to the supply mains, The type reference of power supply
unit is marked near the symbol. The type reference of the power supply is reported as SxxA2x
meaning that dierent adaptor models can be used with the device depending on that region’s
plugs. Only charge your product with one of the following approved IQOS™ AC Power Adaptor
models; S52A21, S21A2D, S21A22, S21A23, S21A25, S21A27. Do not touch this product if it
becomes wet or immersed in any liquid. Do not drop this product or subject it to strong shock.
Never attempt to touch the Heater Blade, this may cause personal injury or damage to the
Heater Blade. Keep away from children at all times and ensure that they do not play with this
product. This product is not intended for use by persons with reduced physical, sensory or
mental capabilities or lack of knowledge unless they have been given supervision or instruction
to use the product in a safe way and understand the hazards involved. Do not use this product
under the following circumstances: i) Where the use of electronic devices is prohibited; ii) On or
near heat sources i.e. radiators or fires; iii) If it is damaged, tampered or broken and iv) If it has
been exposed to excessive heat or moisture.
ATTENTION
IQOS works exclusively with HeatSticks. Never use IQOS with a cigarette or similar products or
with tobacco sticks or accessories not approved by the manufacturer. Do not remove a HeatStick
while in use. HeatSticks are single use only and should never be re-used, lit with a match, lighter
or any other flame source.
Tobacco and health eects
• IQOS is not risk-free.
• HeatSticks contain nicotine, which is addictive.
• The best way to reduce tobacco-related health risks is to quit tobacco and nicotine use
altogether.
Nicotine
• Nicotine is naturally present in the tobacco used in HeatSticks.

• Nicotine is addictive and may cause side eects similar to those associated with other
nicotine-containing products, like headaches, nausea, or throat irritation. If you experience
these symptoms stop using HeatSticks and consult a health care professional.
• IQOS is not for people who have heart problems or are diabetic.
• IQOS should not be used during pregnancy or while breastfeeding.
• If you are pregnant, breastfeeding or think you may be pregnant, you should quit tobacco and
nicotine use altogether and consult a health care professional.
Children and adolescents
• IQOS is intended for adult use only.
• Children and adolescents should not use IQOS under any circumstances.
IMPORTANT SAFETY INFORMATION
WARNING Choking and Ingestion hazard
• Keep HeatSticks out of reach of children and pets.
• CHOKING HAZARD — HeatSticks contain small parts.
• INGESTION HAZARD — If HeatSticks are swallowed, seek medical attention immediately due
to risk of nicotine ingestion.
Electronic Risks
Failure to follow these Safety Warnings and Instructions could result
in re, explosion, electric shock, injury, or damage to the product or
other property:
• Only Intended Users should use IQOS.
• Only charge the IQOS Pocket Charger with the approved IQOS Power
Adaptor model supplied in the box or available from your local or online
IQOS stores for charging purposes. See the Technical Data section
of this User Guide for alist of approved IQOS Power Adaptor models.
• Do not use third-party accessories with IQOS. Only charge the IQOS
Pocket Charger using Safety Extra Low Voltage. See the Technical
Data section of this User Guide for details on voltage.
• Do not use IQOS where the use of electronic devices is prohibited.
•
Only charge the IQOS Pocket Charger indoors as indicated by the
symbol .
• Do not use IQOS or charge the IQOS Pocket Charger and/or IQOS
accessories if they are damaged, tampered with, or broken.
• Do not use IQOS if its batteries appear to be leaking.
• Do not use, charge, or store IQOS in places with high temperature

(such as inside a car in summer, or near heat sources such as radiators
or replaces).
• Do not use IQOS where ammable materials, liquids and gases are
present.
• Never immerse or put IQOS or its accessories in contact with water
and/or other liquids. Do not touch IQOS and/or its accessories if they
become wet or immersed in any liquid.
• Never dispose of IQOS and/or its accessories with other household
waste, as it may come into contact with water and/or other liquids.
• Clean the USB charging port on the IQOS Pocket Charger periodically
to avoid accumulation of foreign matters (such as dust particles).
• Disconnect IQOS and/or its accessories from any source of power if
it overheats, fumes, ignites, or burns while charging.
• Do not touch IQOS and/or its accessories if they do overheat, fume,
ignite, or burn.
• Handle with care. Do not drop IQOS or subject it to strong shock.
• Do not attempt to open, service, modify, or repair any component of
IQOS, or to replace any of the components or batteries.
• Only use IQOS in ambient temperatures between 0° and 50° C.
WARNING Battery risk
IQOS is powered with sealed Lithium-ion (Li-ion) batteries. Linder normal conditions of use, the
battery is sealed. If battery fluid leaks, follow these precautions:
• If you swallow fluid, seek medical attention immediately. Do notinduce vomiting or ingest
food or drink.
• If fluid is inhaled, get fresh air and seek medical attention.
• In case of contact with skin, wash hands and do not touch eyes.
• In case of contact with eyes, immediately flush with running water for at least 15 minutes
and seek medical attention.
WARNING Hot aerosol risk
• When using IQOS under hot and humid weather conditions, the water in the aerosol makes
the aerosol temperature feel very hot
• To help avoid this sensation, store your HeatSticks in a cool dry place. Do not expose product
to high humidity conditions or direct sunlight Do not use IQOS during hot conditions or in
periods of high humidity.
• If you experience discomfort, stop using the product and contact a health care professional.
WARNING Allergic reaction risk
• IQOS could cause an allergic reaction.

• Stop using IQOS and seek medical attention immediately if you experience any of the following
symptoms that may indicate a serious allergic reaction: swelling of the face, lips, tongue, gums,
throat, or body, diiculty breathing, or wheezing.
EXCLUSIVE USE OF HEATSTICKS
• Only purchase IQOS and HeatSticks from your local or online IQOS stores or other authorized
retailers.
• Only use IQOS with HeatSticks. Never use IQOS with a cigarette or similar products that are
not approved for use with IQOS. Doing so may result in injury.
• Do not modify HeatSticks in any way or add any substance to HeatSticks. Doing so may result
in injury.
Reporting of adverse events or incidents
• If you experience any unwanted health eect when using IQOS, consult a health care
professional.
• You can report any adverse event or incident directly by contacting your local Customer Care
(details can be found in the Customer Care & Warranty booklet).
• By reporting side eects, you can help provide more information on the safety of this product
• For more information please go to www.iqos.com
INFORMATION FOR DISPOSING OF IQOS 3 DUO
Valid across European Union and EEA
This symbol on the product or on its packaging indicates that this product and its
individual parts (including batteries) must not be disposed of with your other household
waste. Instead, it is your responsibility to dispose of your waste equipment by handing
it over to a designated collection point for the recycling of waste electrical and electronic
equipment Alternatively, waste batteries can be returned free of charge at the point of sale.
The separate collection and recycling of your waste equipment (Including batteries) at the time
of disposal will help to conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment. Disposing of waste equipment as unsorted
municipal waste (e.g. by waste incineration or landfilling) can have negative eects on the
environment and human health.
For more information about where you can drop o your waste equipment for recycling, please
contact your local city oice, your local household waste disposal service or the shop where
you purchased the product.
The local importer of the product will provide for the financing of the treatment and recycling
of waste equipment returned through these designated collection points in accordance with
local requirements.
TECHNICAL DATA
Holder:
IQOS 3 Model А1404/
IQOS 3 DUO Model A1406
Battery type:
Li-ion rechargeable battery
Input: 5V 1.6A
IQOS AC Power Adaptor
Model: S52A21, S21A20, S21A22, S21A23,
S21A25, S21A27
Input: 100V-240V~ 50-60Hz 0.3A
Output: 5.0V 2.0A
Output power: 10.0W
Average active eiciency: 79.0%
No load power consumption: <0.09 W
Pocket Charger:
IQOS 3 Model А1504/
IQ0S3 DUO Model A1505
Battery type:
Li-ion rechargeable battery
Input: 5V 2A
Bluetooth® 4.1
USB Type C Cable

BATTERY REMOVAL INSTRUCTIONS (FOR DISPOSAL AND
RECYCLING)
Batteries must not be removed by the consumer. At end of product life, only an authorised
recycler may safely remove batteries by using the following steps.
IQOS3DUO Pocket Charger (A1505):
Step 1: The device should be fully discharged before disassembling it. Remove the cover,
then remove the screw on both sides.
Step 2: Detach the charger from the hull.
Step 3: Unscrew to remove the retainer.
Step 4: Detach all FPC and connector to remove the charger PCB.
Step 5: Remove battery and dispose of according to local regulations.
IQOS3DUO Holder (A1406):
Step 1: The device should be fully discharged before disassembling it. Remove the front
housing from the holder.
Step 2: Remove the rear housing.
Step 3: Remove the power button from the holder.
Step 4: Remove the glue and solder to detach the battery from the middle part and frame.
Middle part must be cut open due to glue.
Step 5: Remove battery and dispose of according to local regulations.
Hereby, Philip Morris Products S.A. declares that IQOS 3 DUO is in compliance
with the essential requirements and other relevant provisions of Directive
2014/53/EU. The oicial Declaration of Conformity may be found at:
http://www.pmi.com/declarationofconfonmity” www.pmi.com/declarationofconfonmity
IQOS 3 DUO Model A1505 operates within 2.402 – 2.460GHz frequency band with a maximum
RF output power below 10.0 dBm. IQOS 3 DUO Model A1505 Is equipped with a passive NFC tag
that operates at 13.56MHz frequency band. Designed and manufactured under the authority of
Philip Morris Products S.A., Quai Jeanrenaud 3,2000 Neuchâtel, Switzerland.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG,
Inc. and any use of such marks by Philip Morris Products S.A. and its ailiates is under license.
Other trademarks and trade names are those of their respective owners.
© 2020 Copyright Philip Morris Products S.A.