VADDIO ClearSHOT 10 USB User manual

Installation Guide for
ClearSHOT 10 USB
Enterprise-Class PTZ Conferencing Cameras
Document 342-1119 Rev. B, November 2015

i
Contents
What's in this Guide 1
Overview 2
Features 2
Unpacking the Camera 3
Back of the Camera 5
Switch Settings 5
Installation 6
Before You Install the Camera 6
Don’t Void Your Warranty! 6
Cabling Notes 6
Installing the Wall Mount 7
About Ceiling-Mounted Cameras 7
Installing the Camera 8
Connecting the Camera 9
Powering Up the Camera 9
Next Steps 10
Operation, Storage, and Care 10
Compliance Statements and Declarations of Conformity 11
FCC Part 15 Compliance 11
ICES-003 Compliance 11
European Compliance 12
Warranty Information 13
Index 14

1
What's in this Guide
This guide covers:
nUnpacking the camera
nTips for a successful installation
nInstructions for installing the camera mount
nInformation on connecting and mounting the camera
nCamera power-on
Complete product information is available in the Integrator's Complete Guide to ClearSHOT 10 USB
Enterprise-Class PTZ Conferencing Cameras.

Overview
This guide covers the ClearSHOT 10 USB enterprise-
class PTZ conferencing cameras:
nClearSHOT 10 USB camera (silver), North America –
part number 999-9990-000
nClearSHOT 10 USB camera (silver), international –
part number 999-9990-001
nClearSHOT 10 USB camera (white), North America –
part number 999-9990-000W
nClearSHOT 10 USB camera (white), international –
part number 999-9990-001W
Features
nIdeal for huddle rooms and small to medium
conference rooms in corporate, healthcare,
government, and education environments
nSimultaneous uncompressed USB 3.0 and IP (H.264) streaming outputs
n10X optical zoom, horizontal field of view of 74° in super-wide mode
n2.14 Megapixel (effective), full HD (native 1080p/60) image sensor
nPrecise pan and tilt movements at up to 90° per second
nPresenter-friendly IR remote control
nUniversal Video Class (UVC) drivers supported in Windows®, Mac®OS, and Linux operating systems
– compatible with most UC conferencing applications
nFull administrative control from your browser via web interface
nIntegration-ready Telnet or serial RS-232 control
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Unpacking the Camera
Make sure you received all the items you expected. Here are the packing lists for the ClearSHOT 10 USB
cameras.
Caution:
Use the power supply shipped with the camera. Using a different power supply may create an unsafe
operating condition or damage the camera, and will void the warranty.
Caution
Always support the camera's body when picking it up. Lifting the camera by its head or
mounting arm will damage it.
For use in North America:
ClearSHOT 10 USB camera, silver/black, part number 999-9990-000
ClearSHOT 10 USB camera, white, part number 999-9990-000W
The box should contain one of each item listed here:
nCamera, part number 998-9990-000
(silver/black) or 998-9990-000W (white)
nVaddio IR Remote Commander, part number
998-2100-000
n12 VDC, 3.0 Amp switching power supply
nAC cord set, North America
nThin Profile Wall Mount with mounting hardware,
black or white depending on camera color
nEZCamera RS-232 control adapter, part number
998-1001-232
nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m), part number 440-0004-306
nQuick Start Guide, part number 342-1117
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

For use outside North America:
ClearSHOT 10 USB camera, silver/black, part number 999-9990-001
ClearSHOT 10 USB camera, white, part number 999-9990-001W
The box should contain one of each item listed here:
nCamera, part number 998-9990-000
(silver/black) or 998-9990-000W (white)
nVaddio IR Remote Commander, part number
998-2100-000
n12 VDC, 3.0 Amp switching power supply
nAC cord set, Europe
nAC cord set, UK
nThin Profile Wall Mount with mounting hardware,
black or white depending on camera color
nEZCamera RS-232 control adapter, part number 998-1001-232
nUSB 3.0 Type A to Type B cable, 6 ft. (1.8m), part number 440-0004-306
nQuick Start Guide, part number 342-1117
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Back of the Camera
From left to right:
n12 VDC, 3.0 Amp power connector – Connect only the power supply shipped with the camera
nUSB 3.0 video device connector for streaming uncompressed UVC standard video
nEthernet RJ-45 for IP streaming, access to web interface and Telnet for camera control
nRS-232 port on shielded RJ-45 connector for legacy controllers
nDIP switches to set IR frequency, IR on/off, and image flip (camera is invertible)
Switch Settings
Use the DIP switches to set camera behaviors.
IR Frequency Selection:The IR Remote Commander can control up to three cameras in the same room
with different IR frequencies. Use switches 1 and 2 to select the frequency to identify the camera as
camera 1, 2, or 3; then use the Camera Select buttons at the top of the remote to select the camera you
want to control.
Inverted operation: If mounting the camera upside-down, set switch 3 to the DOWN position: IMAGE
FLIP ON.
Switch 4 is not currently used.
Note
The web interface provides baud rate and super-wide mode settings. See Web Tasks for Administrators:
Soft Switch Settings, Reboots, Resets, and Updates.
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Installation
This section covers siting the camera, installing the mount, and installing the camera.
Before You Install the Camera
All ClearSHOT cameras include a wall mount.
nChoose a camera mounting location that will optimize camera performance. Consider camera viewing
angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions where the camera is to be
mounted.
nEnsure that the camera body can move freely and point away from the ceiling and lights. The camera
will not perform well if it is pointed toward a light source such as a light fixture or window.
nFollow the installation instructions included with the camera mount.
Note
Dome enclosures are not recommended for ClearSHOT 10 USB cameras.
Don’t Void Your Warranty!
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Use only the power supply included with this product. Using a different one will void the warranty, and
could create unsafe operating conditions or damage the product.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Learn more at www.vaddio.com/products.
Cabling Notes
For RS-232 cabling, use Cat-5 or Cat-5e/6 cable and standard RJ-45 connectors (568B termination) from
the camera’s RS-232 port to the controller's RS-232 port. If the camera is connected to a third-party control
system (such as AMX or Crestron), a DE-9F (sometimes called DB-9F) adapter is supplied.
We recommend using high-quality connectors and a high-quality crimping tool.
Note
Do not use pass-through RJ-45 connectors. These can cause intermittent
connections and degraded signal quality, resulting in problems that may be hard to
diagnose. Use standard RJ-45 connectors and test all cables for proper pin-outs and
continuity before you connect them to Vaddio products.
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Installing the Wall Mount
You can install the camera wall mount to a 2-gang wall box or directly to the drywall.
nIf you mount it to drywall, use the wall anchors provided with the wall mount.
nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.
About Ceiling-Mounted Cameras
If you use an inverted mount, set the camera's Image Flip DIP switch ON for inverted operation. See
Switch Settings for more information.
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Installing the Camera
Caution
Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can
result in equipment damage.
1. Route the cables through the mount, and install the mount on the wall or attach it to the wall box. Leave
the screws loose enough to adjust the position of the mount.
2. Level the mount and tighten the mounting screws.
3. Check the level again.
4. Connect the cables to the camera.
Caution:
Use the power supply shipped with the camera. Using a different power supply may create an unsafe
operating condition or damage the camera, and will void the warranty.
5. Place the camera on the mount.
6. Attach the camera to the mount using the ¼”-20 x .375 mounting screw supplied with the camera.
Image for illustration only; not to scale. Camera and mount details may differ.
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Connecting the Camera
Here is an example of how the camera might be set up in a medium-size conference room. In this setup, a
PC uses a unified communications conferencing application to manage the camera and an EasyUSB
Mixer/Amp with attached microphones and speakers.
Note
ClearSHOT 10 USB camera output is USB 3.0; EasyUSB Mixer/Amp is USB 2.0.
Powering Up the Camera
Connect camera power.
The camera will wake up and initialize. This will take a few seconds. When an image is available, the
camera is ready to accept control information.
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Next Steps
The camera is now ready to configure and use. This information is available in the Configuration and
Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras. It is
also included in the Integrator's Complete Guide to ClearSHOT 10 USB Enterprise-Class PTZ
Conferencing Cameras.
Operation, Storage, and Care
For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not
use any abrasive chemicals.
Keep this device away from food and liquids.
Do not operate or store the device under any of the following conditions:
nTemperatures above 40°C (104°F) or below 0°C (32°F)
nHigh humidity, condensing or wet environments
nInclement weather
nSevere vibration
nBetween converging tectonic plates
nDry environments with an excess of static discharge
Do not attempt to take this product apart. There are no user-serviceable components inside.
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Compliance Statements and Declarations of Conformity
Compliance testing was performed to the following regulations:
FCC Part 15 (15.107, 15.109), Subpart B Class A
ICES-003, Issue 54: 2012 Class A
EMC Directive 2004/108/EC Class A
EN 55022: December 2010 Class A
EN 55024: November 2010 Class A
KN22 2008 (CISPR 22: 2006) Class A
KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) Class A
IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety
FCC Part 15 Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference including interference that
may cause undesired operation of the device.
Changes or modifications not expressly approved by Vaddio can affect emission
compliance and could void the user’s authority to operate this equipment.
ICES-003 Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numeriques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicte par le ministère des Communications
du Canada.
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

European Compliance
This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
EMC Directive 2004/108/EC
EN 55022: December 2010 Conducted and Radiated Emissions
EN 55024: November 2010 Immunity
EN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001 Electrostatic Discharge
EN 61000-4-3: 2006 + A1: 2008 Radiated Immunity
EN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast Transients
EN 61000-4-5: 2006 Surge Immunity
EN 61000-4-6: 2009 Conducted Immunity
EN 61000-4-8: 2010 Power Frequency Magnetic Field
EN 61000-4-11: 2004 Voltage Dips, Interrupts and
Fluctuations
KN22 2008 (CISPR 22: 2006) Conducted and Radiated Emissions
KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) IT Immunity Characteristics
EN 61000-4-2 Electrostatic Discharge
EN 61000-4-3 Radiated Immunity
EN 61000-4-4 Electrical Fast Transients
EN 61000-4-5 Surge Immunity
EN 61000-4-6 Conducted Immunity
EN 61000-4-8 Power Frequency Magnetic Field
EN 61000-4-11 Voltage Dips, Interrupts and
Fluctuations
IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2:
2013 Safety
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Warranty Information
See Vaddio Warranty, Service and Return Policies posted on support.vaddio.com for complete details.
Hardware* warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured
products.Vaddio warrants its manufactured products against defects in materials and workmanship for a
period of two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such
defects during the warranty.Vaddio, at its option, will repair or replace products that prove to be
defective.Vaddio manufactures its hardware products from parts and components that are new or
equivalent to new in accordance with industry standard practices.
Exclusions:The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, mishandling, operation outside the normal environmental specifications for the product, use of the
incorrect power supply, modified power supply or improper site operation and maintenance.OEM and
special order products manufactured by other companies are excluded and are covered by the
manufacturer’s warranty.
Vaddio Customer Service:Vaddio will test, repair, or replace the product or products without charge if the
unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or
products.The cost of parts and labor charge will be estimated by a technician and confirmed by the
customer prior to repair.All components must be returned for testing as a complete unit.Vaddio will not
accept responsibility for shipment after it has left the premises.
Vaddio Technical Support:Vaddio technicians will determine and discuss with the customer the criteria
for repair costs and/or replacement. Vaddio Technical Support can be contacted by email at
[e-mail] or by phone at one of the phone numbers listed on support.vaddio.com.
Return Material Authorization (RMA) number:Before returning a product for repair or replacement
request an RMA from Vaddio’s technical support.Provide the technician with a return phone number, e-
mail address, shipping address, product serial numbers and original purchase order number.Describe the
reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures
section for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only.End
users must return products through Vaddio dealers. Include the assigned RMA number in all
correspondence with Vaddio.Write the assigned RMA number clearly on the shipping label of the box when
returning the product.All products returned for credit are subject to a restocking charge without
exception.Special order product are not returnable.
Voided varranty:The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, use of incorrect
power supply, use of a modified power supply or unauthorized repair.
Shipping and handling:Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit.Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier.If the return shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier.Contact your carrier
immediately.
Products not under warranty: Payment arrangements are required before outbound shipment for all out of
warranty products.
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Installation Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Index
C
cable connectors 6
camera mount, installing 7
ceiling-mounted cameras 7
cleaning 10
connection example 9
connector identification 5
D
damage, preventing 3, 6
I
installation, typical 9
inverted installation 7
L
locations of connectors 5
M
mounting cameras 6-8
O
operating environment 10
P
packing list 3
part numbers 3
product returns and repairs 13
R
RJ-45 connectors 6
S
shelf-mounted cameras 8
shelf, camera mount 7
storage environment 10
switch settings 5, 7
camera ID (DIP switch) 5
image flip (DIP switch) 5, 7
T
temperature, operating and storage 10
W
warranty 6, 13
14

Vaddio, ClearSHOT, and EasyUSB are trademarks of Vaddio. Exmor is a trademark of Sony Corporation.
All other trademarks in this document are the property of their respective owners.
Copyright © 2015 Vaddio. All rights reserved.
Vaddio
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Minnetonka, MN 55305