VADDIO HuddleSHOT User manual

Complete Manual for the
HuddleSHOT and HuddleSHOT FC
All-in-One Conferencing Cameras
Document 411-0037-30 Rev B
March 2021

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Contents
Overview 1
What's in this Guide 1
Features 1
A Quick Look at the Camera 2
Front of the Camera 2
Back of the Camera 3
Connections 4
Don’t Void Your Warranty! 4
Before You Install the Camera 4
Cabling Notes 4
Basic Connections for Conferencing 5
Connections – Using the Camera with a Room Audio System 6
Connections – Using the Camera as a Sound Bar 6
Mounting the HuddleSHOT Camera 7
Installing the HuddleSHOT Wall Mount 7
Installing the HuddleSHOT Camera on the Wall Mount 7
Optional Adjustable HuddleSHOT Mount 8
Tabletop Use 8
Wall Mounting 8
Installing on a Compatible Above/Below Mount 8
Powering Up the Camera 9
Status Indicator Light 9
Multifunction Button 9
Initial Device Set-Up 10
Initial Device Set-Up Using the Vaddio Device Controller 10
Initial Device Set-Up Using the Vaddio Deployment Tool 11
Manual Access and Initial Device Set-Up 12
About the Web Interface 12
Getting the Camera's IP Address for Manual Access 12
If the Camera Is At 169.254.1.1 13
Initial Access to the Web Interface 13
Completing the Initial Device Set-up 14
System Administration 15
Configuring Access and Other Security Settings 15
Configuring the Camera for Your Network 16
Configuring the Device with a Static IP Address 16
Changing the Camera's Hostname 16
Specifying Time Zone and NTP Server 17
Adding Room Information to the Camera's Web Interface 17
Configuring Camera Behavior 18

Configuring Streaming Behavior 18
Viewing the USB Stream 18
Configuring USB Streaming 18
Enabling or Disabling IP Streaming 19
Viewing the IP Stream (RTSP) 19
RTSPStreaming Protocol and URL 20
Setting up IPStreaming in Easy Mode 20
Setting up IPStreaming in Custom Mode 21
Configuring RTMP Streaming 22
Changing MTU 22
Adjusting Video 23
Managing Audio 24
Muting All Audio Inputs Together 24
Controlling Volume and Muting Per Input or Output 24
Fine-Tuning Microphone Performance 25
Adjusting Performance for Larger Rooms 26
Using the Camera as a Sound Bar 26
Setting up Custom Functions and Third-Party Control 27
Writing, Editing, and Testing Macros 27
Assigning Macros to Triggers 28
Setting the Tabletop Microphone's One Touch Button Behavior 29
Testing Triggers 30
Setting Other System Behaviors 31
System Maintenance 32
Rebooting the Camera 32
Saving (Exporting) or Restoring (Importing)a Configuration 32
Installing a Firmware Update 33
Installing a Firmware Update for the Connected Microphone 34
Contacting Vaddio Technical Support and Viewing Diagnostic Logs 35
Using the RF Remote 36
Installing the Batteries 36
Pairing the Remote to the Camera 36
Other Things to Know About the Remote 37
Unpairing the Remote 37
Quick Reference 37
Operating the Camera from the Web Interface 38
Telnet Serial Command API 39
Requirements 39
Usage notes 39
Getting More Information 39
Typographical Conventions 39
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camera home 40
camera ccu get 40
camera ccu set 41
camera zoom 42
camera dewarp 42
camera color-compensation 43
camera led 43
camera standby 44
audio volume 45
audio mute 46
video mute 47
trigger 47
streaming settings get 48
streaming ip enable 49
network ping 49
network settings get 50
system reboot 50
system factory-reset 51
version 51
history 52
help 52
exit 52
Troubleshooting and Care 53
Power and Control 53
Video and Streaming 53
Audio 54
Remote 54
Restoring Default Camera Settings 54
Operation, Storage, and Care 55
Glossary 56
Photo Credits 60
Index 61
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1
Overview
This guide covers:
HuddleSHOT all-in-one conferencing camera:
nNorth America – 999-50707-000 (black); 999-50707-000G (gray)
nEurope and UK – 999-50707-001 (black); 999-50707-001G (gray)
nAustralia and New Zealand – 999-50707-009 (black); 999-50707-009G (gray)
HuddleSHOT FC all-in-one conferencing camera:
n998-50808-000 (black)
n998-50808-000G (gray)
What's in this Guide
This guide covers
nPhysical features
nInstallation
nInitial set-up and system administration
nPerformance/behavior configuration
nSystem maintenance
nOperation
nTroubleshooting
Features
nIntuitive operation with simple remote control
nSimultaneous uncompressed USB 3.0 and IP (H.264) video at resolutions up to 1080p/60 with full-
duplex audio streaming
n110° HFOV at 1x with full dewarping; 125° HFOV with no dewarping
nSelectable 1x, 1.5x, or 2x zoom with dewarping option
nEasy configuration, system administration, and remote management via web interface
nIntegrated stereo speakers and phased microphone array
nAdvanced network security features
nAudio input for Vaddio TableMIC or other microphone with EasyMic connectivity
nUniversal Video Class (UVC) and Universal Audio Class (UAC) drivers supported in Windows®,
Mac®OS, and Linux operating systems, compatible with most UC conferencing applications

A Quick Look at the Camera
This section covers the physical features of the cameras. They are in the same locations in both cameras.
Front of the Camera
Camera and zoom lens – HuddleSHOT and HuddleSHOT FC cameras offers 1x, 1.5x, and 2x zoom
levels.
Left and right speakers – Far-end audio, or content audio when using EasyMic Adapter Mode.
Integrated microphones – No external microphone needed in typical installations. Echo-canceling
microphones pick up the voices of participants up to 10 ft. (3 m) away.
Status light – The illuminated ring around the lens bezel indicates the camera's current state. The status
light can be turned off in the administrative web interface.
Note
By default, the camera's status indicator light is active during normal operation; however, it can be
configured to remain off when the camera is powered up. The camera may be sending video even if the light
is off.
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Back of the Camera
Network/PoE+ – RJ-45 connector. Connect to the network and to power via the Power and Data Out port
of the mid-span PoE+ power injector. Provides power and network access for IP streaming and camera
control via web interface or Telnet.
USB 3.0 – USB type C connector. Connect to a computer for use with soft conferencing applications.
Provides uncompressed USB 3.0 stream.
EasyMic – RJ-45 connector. Optional connection for a TableMIC or other microphone with Vaddio
EasyMic connectivity.
Multifunction button – Momentary pushbutton; used to return from standby, display IP address, pair with
a remote, and restore factory defaults.
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Connections
This section covers:
nSelecting the location for the camera
nCabling notes
nConnection diagrams
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be connected
to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Before You Install the Camera
Keep these things in mind when deciding where to place the camera.
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions
where the camera is to be mounted.
nEnsure that the camera will point away from light sources. The camera will not perform well if it is
pointed toward a light fixture or window.
Prepare for a successful installation:
nBe sure you can identify all cables correctly.
nIf you make cables for this installation, check them for continuity.
nTalk to the network administrator. If installing the camera in a non-DHCP network (one that does not
automatically assign IP addresses), you will need to configure the camera with a static IP address as
directed by the network administrator.
Cabling Notes
Caution
Do not use pass-through RJ-45 connectors when making cables for this product. Poorly
crimped connectors of this type can cause intermittent connections and degraded signal
quality. They can also damage the connectors on the product, which will void your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
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When making cables for this product, use Cat-5e or better cable. We recommend using high-quality
connectors and a high-quality crimping tool.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or routed near
sources of electromagnetic interference such as power lines or fluorescent light fixtures.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
Pro Tip
Label all cables at both ends.
Basic Connections for Conferencing
This diagram shows a basic conferencing configuration. A laptop provides USB connectivity and the HDMI
output to the display. Adding an optional TableMIC microphone allows more flexibility in the room layout.
This system provides acoustic echo cancellation, with or without the TableMIC microphone.
HuddleSHOT camera shown. The HuddleSHOT FC camera connects the same way.
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Connections – Using the Camera with a Room Audio System
This diagram shows a setup for a room with an audio system. The camera's built-in microphones are used
and far-end audio is routed to the room's speakers, using the EasyMic adapter.
HuddleSHOT camera shown. The HuddleSHOT FC camera connects the same way.
Connections – Using the Camera as a Sound Bar
This diagram shows the camera used as a sound bar for the display. Audio from the DVD or other external
device is routed from the display to the camera's speakers using the EasyMic adapter. The display's built-
in speakers are not used. Select EasyMic Adapter Mode on the Audio page of the web interface.
HuddleSHOT camera shown. The HuddleSHOT FC camera connects the same way.
Note
The computer in this connection diagram is not required in EasyMic adapter mode.
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Mounting the HuddleSHOT Camera
For information about mounting the HuddleSHOT FC camera, refer to the documentation for the product in
which it is housed.
This section covers:
nInstalling the wall mount for the HuddleSHOT camera
nMounting the HuddleSHOT camera
nOther mounting options
Installing the HuddleSHOT Wall Mount
The HuddleSHOT camera is shipped with a wall mount. Other mounting options are available as well.
Contact us if you don’t have the camera mount you need.
You can install the camera wall mount to a 2-gang wall box or directly to the drywall.
nIf you mount it to drywall, use the wall anchors provided with the wall mount.
nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.
Installing the HuddleSHOT Camera on the Wall Mount
Caution
If installing a TableMIC microphone with the camera, be sure you can identify the cables correctly.
Connecting a cable to the wrong port can result in equipment damage and void the warranty.
1. Route the cables through the opening in the mounting shelf and connect them to the camera.
2. Place the camera on the mount.
3. Attach the camera to the mount using the mounting screws supplied with the camera, but do not fully
tighten the screws.
Do not tighten the screws securing the camera to the wall mount until you are able to access the camera's
web interface. You will need access to the button on the back of the camera to pair the remote and camera
or to display the camera's IP address in the USB stream.
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Optional Adjustable HuddleSHOT Mount
For additional flexibility in installation, a tilting wall mount (part number 535-2100-207) is available for the
HuddleSHOT camera. It can be mounted above or below a display, or placed on the conference room table.
Tabletop Use
Use the adjustable mount on as a tabletop mount for a simple, quick installation.
1. Place the adhesive feet on the outer face of the mount base.
2. Use the two screws provided with the camera to secure it to the adjustable shelf .
Wall Mounting
The adjustable mount can be installed on drywall or secured to a wall box. Do not use the adhesive feet for
this type of installation.
Installing on a Compatible Above/Below Mount
The adjustable mount can replace the original camera shelf on a Chief or Middle Atlantic above/below
mount. Contact your sales representative for information on compatible products.
Do not use the adhesive feet for this type of installation.
1. Remove the original camera shelf from the shelf mounting bar.
2. Secure the base of the adjustable mount to the shelf mounting bar.
3. Ensure that the screws are properly tightened before placing the camera on the adjustable mount.
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Powering Up the Camera
Connect camera power. The camera will initialize. This takes a minute or two. When an image is available,
the camera is ready to accept control information.
Status Indicator Light
The light in the camera's base indicates its current state.
nPurple – Initializing
nWhite – Camera is active
nRed – Audio is muted
nBlinking red – Video is muted
nYellow/green – Firmware update is in progress
nBlinking cyan – Remote pairing mode
nBlinking blue – Pairing error
nDifferent color on each blink – Disco mode! Everybody dance!
(We have never actually observed this mode. If your camera does this, please contact us and describe
how you induced this behavior.)
Caution
Do not remove power or reset the camera while the indicator is yellow/green, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the camera's status indicator light is active during normal operation; however, it can be
configured to remain off when the camera is powered up. The camera may be sending video even if the light
is off.
Multifunction Button
Use the button on the back of the camera to do these things:
nDisplay the camera's IP address in the video output: Press momentarily. Press again to dismiss
the IP address.
nPair the remote with the camera:Press and hold until the light blinks cyan. Then press the pairing
button on the remote.
nRestore factory default settings: Press and hold for about 10 seconds during power-up.
nReturn from standby mode: When the camera is in standby (purple indicator light, or no light), press
momentarily to return to the ready state.
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Initial Device Set-Up
Vaddio cameras have a web interface for initial device set-up, administrative control, and operation.
When any Vaddio product is shipped from the factory, the admin password is not set and the administrative
controls are not available. You will need to access the web interface and set the admin password. You will
then have access to the system administration tasks to define how the device behaves as an element of
your network.
Initial Device Set-Up Using the Vaddio Device Controller
The Vaddio Device Controller is a stand-alone tablet device for working with Vaddio products' web
interfaces.
To complete the initial device set-up with the Vaddio Device Controller:
1. Connect the touch-panel to the network on the same subnet as the products you need to work with – for
example, connect both to the same PoE+ switch.
2. Go to the touch-panel's Configuration page (gear icon) and select Scan.
3. Locate the device you need to work with, and select Use.
4. Select Exit to leave the Configuration page and open the device's web interface.
Note
The first time you access a device at a specific IP address, the Vaddio Device Controller's screen may
remain blank for 20 seconds or more.
5. Set the admin password.
If the Vaddio Device Controller does not find the camera, verify that the Vaddio Device Controller and
camera are connected to the same subnet.
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Initial Device Set-Up Using the Vaddio Deployment Tool
The Vaddio Deployment Tool provides an option to do the initial device set-up for all connected devices,
and provides a shortcut to each device's web interface for system administration. This tool is available as a
free download at https://info.legrandav.com/VaddioDeploymentTool.
Note
Be sure you have the current version of the Vaddio Deployment Tool. If it notifies you that an update is
available, install the update. This ensures that you have access to the full capabilities of the tool.
To complete the initial device set-up with the Vaddio Deployment Tool:
1. Power up the camera and other devices if you have not done so already.
2. On the Find Devices page, select Scan. If the scan does not locate the devices you need to set up, your
computer may be on a different subnet. Return to the Find Devices page and set up an advanced scan
to search the appropriate portion of the network.
3. In the list of equipment that the scan discovers, locate the devices marked Not Set Up.
4. For each device that you need to work with, click the Not Set Up button and set the admin password.
You can now access the administrative web interface for system administration and other configuration
tasks.
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Manual Access and Initial Device Set-Up
If you do not use a Vaddio Device Controller or the Vaddio Deployment Tool, you will need to complete the
initial device set-up manually, which requires you to discover the device's IP address and browse to the
device's web interface.
About the Web Interface
The camera's web interface provides:
nAdministrative access for system administration, maintenance, and performance/behavior
configuration.
nUser access foroperation, including camera controls similar to those available from the IR remote. Set
the user password or enable guest access for this portion of the web interface.
We have tested this product with these web browsers:
nChrome®
nFirefox®
nMicrosoft® Edge and Internet Explorer®
nSafari®
We test using the browser version available from the vendor at that time. Other browsers (including older
versions of the ones on this list) are likely to work also.
Getting the Camera's IP Address for Manual Access
If you know that your network does not automatically assign IP addresses, skip this section: The
camera's address is 169.254.1.1. You will need to connect your computer's network port to the camera's
network port to do the initial device configuration and network configuration.
If you are not sure, or you know that your network automatically assigns IP addresses, you will need to be
able to view the camera's USB stream to get the IP address.
To get the camera's IP address:
1. Connect the camera's USB port to your laptop.
2. Open a stream viewer such as VLCMedia Player and view the USB stream (If you use VLC Media
Player, this is the "Open Capture Device" option under Media.)
3. Prepare the remote for use, if you have not done so already.
4. Press the Network button on the remote. The USB stream displays the IP address.
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If the Camera Is At 169.254.1.1
This is the camera's default IP address. This means one of these things:
nThe camera is not connected to the network.
nThe network does not automatically assign IP addresses, and you need to configure the camera for the
network.
To communicate directly with the camera, connect a cable from your computer's network port to the
camera's network port.
After you have done the initial device set-up, you will need to configure the camera for the network.
Initial Access to the Web Interface
Enter the camera's IP address in your browser's address bar. You may need to enter https:// as a prefix
to keep the browser from treating it as a search query. (Example:https://10.30.200.125)
HTTP access is disabled initially. This is also true after restoring factory defaults. When you access
the web interface without using the https:// prefix, you may encounter this message:
Switch to HTTPS if you see this message.
Expect a security warning from your browser the first time you access the device's web interface.
Different browsers will respond with different messages and options. Your browser will probably present a
message indicating one of these things:
nThe connection is not private
nThe site is not secure
nThe site is not trusted
nThe site poses a security threat
This is because the certificate (the product’s website security credential) is self-signed rather than being
issued by an external certificate authority. The HTTPS connection is secure and traffic is encrypted,
however.
You will need to make the selections that your browser’s security message discourages.
Depending on the browser, the warning presents an option to learn more, view details, or go to the
“Advanced” page. When you select this, your browser provides an explanation and a button or link to
continue to the IP address you entered, with a reminder that it may be unsafe. Select the option to continue.
Your HTTPS connection is safe.
After you have accessed the product’s web interface once, your browser may remember its IP address and
not present the security message again.
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Completing the Initial Device Set-up
Set the admin password and complete any other required tasks, such as accepting agreements.
The full administrative interface opens when you finish.
Note
Be sure you have a way to remember the admin password. We cannot reset it for you. If the password is
lost, you will need to restore factory defaults.
Note
This page includes a link to the company’s standard privacy policy. This product does not record or save
audio or video files, and it does not store any identifying information other than what you may choose to
enter on the Room Labels page of the web interface. However, the device’s IP address is considered
“personally identifiable information” for the purposes of the privacy policy.
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System Administration
This chapter covers settings for managing the camera as an element of your network.
nSecurity – Passwords, guest access, other IT security-related settings
nNetwork configuration
nTime settings
See Configuring Camera Behavior for information on image adjustments, streaming configuration, and
other items related to camera behavior.
Configuring Access and Other Security Settings
SECURITY PAGE
The Account Passwords and Web Server areas of the Security page provide basic security for the web
interface:
nAdmin password – Required. The web interface is unavailable if no admin password is set.
nUser password – Password-protected access to the operator's page of the web interface.
nAllow Guest Access – Allow access the operator's page without a password. Disabled by default.
nAutomatically Expire Idle Sessions – Automatically logs you out after 30 minutes of inactivity.
Other security settings include:
nAllow Telnet Access – disabled by default.
nAllow Zeroconf DNS-SD discovery – allowed by default.
nAdvanced Settings – Enable HTTP access (disabled by default) and Manage SSL Certificate.
Note
Consult your network security specialist before changing any of these settings. Seek explicit guidance
concerning the SSLcertificate.
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Configuring the Camera for Your Network
By default, the camera is set to DHCP, and will receive an IP address automatically if your network
assigns IP addresses. Work with your network specialist to ensure that the camera is configured to comply
with the organization's network policies.
Caution
Consult your IT department before changing network settings. Errors in network configuration can make
the camera inaccessible from the network.
Configuring the Device with a Static IP Address
NETWORKING PAGE
If no DHCP server is available to automatically assign an IP address, the camera uses its default IP
address (169.254.1.1).
If you install more than one camera or other device on this network, you must follow this procedure to
prevent IP address conflicts.
If the camera is currently at 169.254.1.1:
1. Work with your IT department's network specialist to determine the correct network settings.
2. Connect your computer's network port to the camera's network port.
3. Set IP Address to Static. Then enter the IP address, subnet mask, and gateway. DNS Server is
optional; ask the network specialist.
If the camera is currently at an IP address other than 169.254.1.1:
Work with your IT department to determine whether the device's current IP address is suitable.
If it is, set IP Address to Static. If not, follow the steps for a device at 169.254.1.1.
Changing the Camera's Hostname
NETWORKING PAGE
If your network supports hostname resolution, you can change the camera's hostname. Work with your IT
department to ensure that the new hostname conforms to the organization's naming conventions.
Note
You may need to log in to the web interface again after changing the hostname.
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