VADDIO ClearSHOT 10 USB Instruction Manual

Configuration and Administration Guide for
ClearSHOT 10 USB
Enterprise-Class PTZ Conferencing Cameras
Document 342-1120 Rev. A, November 2015

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Contents
About this Guide 1
Overview 1
Features 1
A Quick Look at the Camera 2
Back of the Camera 3
Configuring and Controlling the Camera 4
Vaddio IR Remote Commander 4
Quick Reference 4
Details 5
Storing a Preset Using the IR Remote Commander 5
Clearing a Preset Using the IR Remote Commander 5
Web Interface 6
Compatible Web Browsers 6
User Access 7
Administrative Access 7
Web Interface Cheat Sheet 8
Web Tasks for All Users: Controlling the Camera 9
Web Tasks for Administrators: Configuring Network Settings 13
Web Tasks for Administrators: Adding Room Information to the Screen 15
Web Tasks for Administrators: Managing Access and Passwords 16
Web Tasks for Administrators: Setting Camera Behaviors and Adjustments 17
Web Tasks for Administrators: Configuring Streaming Settings 18
Web Tasks for Administrators: Soft Switch Settings, Reboots, Resets, and Updates 20
Web Tasks for Administrators: Contacting Vaddio Technical Support 22
Web Tasks for Administrators: Viewing Diagnostic Logs 23
Troubleshooting and Care 24
Operation, Storage, and Care 25
Specifications 26
Compliance Statements and Declarations of Conformity 27
FCC Part 15 Compliance 27
ICES-003 Compliance 27
European Compliance 28
Warranty Information 29
Index 30

1
About this Guide
This guide covers
nThe camera's physical features
nControlling the camera using the remote
nUsing the camera's web interface
nTroubleshooting and maintenance
nSpecifications
It does not include installation or connection instructions; these are available in the Installation Guide for
ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras.
For complete product information, see the Integrator's Complete Guide for ClearSHOT 10 USB
Enterprise-Class PTZ Conferencing Cameras. It includes unpacking and installation as well as
reference sections on Telnet and RS-232 commands.

Overview
This guide covers the ClearSHOT 10 USB enterprise-
class PTZ conferencing cameras:
nClearSHOT 10 USB camera (silver), North America –
part number 999-9990-000
nClearSHOT 10 USB camera (silver), international –
part number 999-9990-001
nClearSHOT 10 USB camera (white), North America –
part number 999-9990-000W
nClearSHOT 10 USB camera (white), international –
part number 999-9990-001W
Features
nIdeal for huddle rooms and small to medium
conference rooms in corporate, healthcare,
government, and education environments
nSimultaneous uncompressed USB 3.0 and IP (H.264) streaming outputs
n10X optical zoom, horizontal field of view of 74° in super-wide mode
n2.14 Megapixel (effective), full HD (native 1080p/60) image sensor
nPrecise pan and tilt movements at up to 90° per second
nPresenter-friendly IR remote control
nUniversal Video Class (UVC) drivers supported in Windows®, Mac®OS, and Linux operating systems
– compatible with most UC conferencing applications
nFull administrative control from your browser via web interface
nIntegration-ready Telnet or serial RS-232 control
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

A Quick Look at the Camera
nCamera and Zoom Lens: The ClearSHOT 10 USB camera features a 10X optical zoom lens (11X in
Super-Wide mode) built around an Exmor 1/2.8-Type, high-speed, low noise image sensor with 2.14
Megapixels (effective) for exceptional video image quality in a small to medium sized conference room.
nIR Sensors: Sensors in the front of the camera base receive signals from the IR Remote Commander.
nStatus indicator: The multi-colored LED indicates the camera's current state.
oPurple – Booting or in standby mode.
oBlue – Power on, ready (normal operation).
oBlinking blue – The camera has received an IR signal from the remote or other IR source.
oRed – Tally function; shows that the camera is on-air.
oBlinking red – Fault condition.
oYellow – Firmware update is in progress.
Caution
Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Back of the Camera
From left to right:
n12 VDC, 3.0 Amp power connector – Connect only the power supply shipped with the camera
nUSB 3.0 video device connector for streaming uncompressed UVC standard video
nEthernet RJ-45 for IP streaming, access to web interface and Telnet for camera control
nRS-232 port on shielded RJ-45 connector for legacy controllers
nDIP switches to set IR frequency, IR on/off, and image flip (camera is invertible)
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Configuring and Controlling the Camera
You can control the camera using the IR remote, web interface, Telnet session, or RS-232 command line –
but not at the same time. Choose the method that best meets the requirements.
Vaddio IR Remote Commander
The remote provides basic camera control for end users.
Quick Reference
What do you need to do? Button(s)
Power on or standby Power (green button at top right)
Select the camera to control (if this
remote controls more than one)
Camera Select buttons 1 through 3 (second row on the
remote)
Discover the camera's IP address Data Screen button (top left) – press and hold for 3
seconds.
Move the camera Arrow buttons and Home button (dark red)
Move the camera to a preset position Position Preset buttons 1 through 6 (bottom two rows)
Focus the camera Auto Focus button (near arrow buttons)
Manual Focus buttons Near and Far (below Zoom
Speed buttons)
Control zoom speed Zoom Speed buttons - Slow Tand W, Fast Tand Wfor
telephoto and wide-angle modes (light gray)
Adjust for excess light behind the
camera's subject
Back Light button (top center)
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Details
The Vaddio remote provides the following functions:
Power – Switch the selected camera on or off.
Power indicator – Shows power on, IR transmission, and battery level.
Back Light – Use or turn off back light compensation.
Data Screen – Press and hold for 3 seconds to display the camera’s IP address and
MAC address.
Camera Select – In multi-camera installations, selects the camera to be controlled.
See on page for information on configuring the camera as camera 1, 2, or 3.
Pan/Tilt (arrow button) controls and Home button – Control the camera’s
position.
Rev. Pan and Std. Pan– Control how the camera responds to the arrow buttons.
Helpful for ceiling-mounted cameras.
Pan/Tilt Reset – Recalibrate the pan and tilt motors. If the camera gets jostled, you
may need to push this button to ensure that the camera moves accurately to its home
and preset positions.
Auto Focus – Switch the camera to Auto-Focus mode.
Zoom Speed – Select Slow or Fast movements for telephoto and wide-angle shots.
nT(slow and fast) – Telephoto
nW(slow and fast) – Wide-angle
Manual Focus – Switch the camera to Manual Focus mode.
Near (-) adjustment – Moves the focus nearer when in manual focus mode.
Far (+) adjustment – Moves the focus farther when in manual focus mode.
Position Presets 1 through 6 – Move the camera to a predefined position.
Preset – Save the camera’s current position as one of the numbered presets.
Reset – Clear the saved position presets.
The web interface offers greater control over camera movements to presets (such as setting the speed for
Tri-Synchronous Motion), and provides additional presets.
Storing a Preset Using the IR Remote Commander
Position the camera. Then hold down the Preset button and press one of the numbered preset buttons.
Clearing a Preset Using the IR Remote Commander
Press and hold the Reset button while pressing the preset number you want to clear.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Web Interface
The camera provides a web interface to allow control via an Ethernet network connection, using a browser.
The web interface gives the user more control over the camera than the IR remote offers.
The web interface allows user-level camera control and password-protected administrative access to tasks
such as setting passwords, changing the IP address, viewing diagnostics, and installing firmware updates.
nAdministrative access – The default password is password. The admin has access to all pages of the
web interface.
nUser access – The default password is password. Only the camera control page is available with
user-level access.
If the LAN has a DHCP server, the camera will get its IP address, gateway and routing information
automatically and you will be able to browse to it. In the absence of a DHCP server, the camera's default
IP address is 169.254.1.1 and its subnet mask is 255.255.0.0.
You can configure the camera’s static IP address either through the network or from a computer connected
directly to its Ethernet port. You may need a crossover cable.
To display the camera's IP address:
Press and hold the Data Screen button on the remote. After 3 seconds, the room display presents the
information.
Compatible Web Browsers
Supported web browsers:
nChrome®(latest version),
nFirefox®(latest version),
nMicrosoft®Internet Explorer®(versions 8 through 11)
nSafari®(versions 6 and 7)
nMicrosoft®Edge
Other browsers may also work.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

User Access
If the admin sets up automatic guest access, no login is needed – the system starts at the Camera Control
page, rather than the login page. The administrative login dialog is accessible from the Camera Control
page, to allow access to administrative tasks.
Administrative Access
If you are on the Camera Control screen and no other screens are available, you’re logged in at the user
level, or guest access is enabled and you’re not logged on at all. Use the Admin button to open the login
screen.
When you log in as Admin, all the admin menu buttons appear on the left side of the screen. In addition to
Camera Controls, you also have access to:
nCamera Settings – Additional control over camera behavior related to camera movement and color
management.
nStreaming – USB device settings and IP (H.264) streaming.
nRoom Labels – Information to display on the web interface screens, including the conference room
name and phone number and the in-house number for AV assistance.
nNetworking – Ethernet configuration.
nSecurity – Set passwords and manage guest access.
nDiagnostics – View or download logs when troubleshooting issues.
nSystem – View firmware version and switch settings, reboot, restore factory defaults, and run firmware
updates.
nHelp – Tech support contact information and a link to the product information library on the Vaddio
website.
nLogout – Leave the web interface in a password-protected state. If guest access is on, this returns the
web interface to the Camera Controls page at guest access level.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Web Interface Cheat Sheet
Where to find the controls you need right now.
What do you need? Go to this screen
Camera operation
nMove or zoom the camera
nSet the speed for pan, tilt, or zoom motions
nFocus the camera (Focus button reveals the focus control)
nMove to a camera preset
nPut the camera into or bring it out of standby mode
Camera Controls
Camera behavior
nSet motors for inverted operation (Settings button reveals the con-
trol)
nSet or clear camera presets
nSelect the appropriate lighting adjustments (CCU Scenes section)
Camera Controls
Camera behavior
nNormal or super-wide mode
System
Camera behavior
nSpecify whether to use automated adjustments (auto-iris, auto white
balance, backlight compensation)
Camera Settings
Camera adjustments
nColor settings (Iris, iris gain, red gain, blue gain, detail, chroma,
gamma)
nSpecify global speed settings for camera movements
Camera Settings
USB and IP streaming settings Streaming
Other IP settings
nHostname
nDHCP or static addressing
nStatic: IP address, subnet mask, gateway
Networking
RS-232 serial communication
nBaud rate
System
Access management
nGuest access
nAccount passwords
Security
Diagnostic logs Diagnostics
Information about the camera location Room Labels
Helpdesk phone number for end users Room Labels
Vaddio Technical Support contact information Help
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Web Tasks for All Users: Controlling the Camera
The Camera Controls page provides most of the same controls as the IR Remote Commander, along with
some that are not available from the remote:
nStop or resume transmitting video
nPut the camera in standby or bring it back to the ready state
nPan, tilt, zoom, or return to "home" position
nSet speeds for camera movements
nFocus manually or set auto-focus
nSet or move to camera presets
nSet the way the camera responds to the arrow buttons on the remote
Since the web interface is specific to the camera you are working with, it does not offer camera selection.
Manage the Camera Ready State
Use the Standby button to switch between low-power (standby) and ready states.
In standby mode, the button is red and the screen presents the message “Device is in standby.” On
entering standby mode, the camera pans 90° from center and 30° downward. Ceiling-mounted cameras
also point downward in standby mode; this keeps dust from collecting on the lens.
Stop or Resume Transmitting Video
Use the Mute button to temporarily stop video from the camera without placing it in standby - for example,
when you need to confer privately with another person in the room. Remember that the mute button does
not mute the room's microphones. In video mute mode, the camera transmits black video, with a message
that the video is muted.
Move the Camera
Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Zoom In or Out
Use the Zoom + button to zoom in and the Zoom - button to zoom out.
Change the Speed of Camera Movements
Use the speed sliders to adjust the speed of movements that you control with the buttons for pan, tilt and
zoom. For tight shots, slower is usually better.
Change the Focus
Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons.
Iknow you get this, but I’m going to say it anyway: The + and – buttons don’t work when the Auto Focus
box is checked.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Move the Camera to a Preset Position
Use the numbered Preset buttons to move the camera to any of its programmed positions. If you select a
preset that has not yet been programmed, nothing happens.
Store a Camera Preset
1. Set up the camera shot, then use the Store button to open the Store Preset box.
2. Click one of the numbered preset buttons.
3. To save the current color settings along with the camera position, check Save with current color
settings.
4. Save the preset.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Set Pan Direction
By default, the arrow buttons move the camera in the direction that viewers at the far end would see. If you
face the camera and use the left arrow button, the camera pans to your right.
To switch the camera pan direction to the near end point of view, use the Settings button to open the pan
and tilt direction box. Then set Pan Direction to Inverted.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Web Tasks for Administrators: Configuring Network Settings
Things you can do on this screen:
nSpecify time zone and NTP server
nAssign the camera’s hostname
nSpecify DHCP or static IP address
nSet up other networking information
Network Configuration
You will only be able to enter the IP address, subnet mask, and gateway if you set IP Address to Static.
Note
DHCP is the default setting, but the camera will use the default address of 169.254.1.1 if no DHCP server
is available.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Specifying Time Zone and NTP Server
1. To make the time zone and NTP server editable, enable Automatic NTP Updating.
2. Select the desired time zone from the list.
3. If desired, specify the NTP server to use. If you are not sure about this, use the default.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Web Tasks for Administrators: Adding Room Information to the Screen
To display your company name, conference room name and phone number, and the number for meeting
hosts to call for in-house A/V support, enter this information on the Room Labels screen.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Web Tasks for Administrators: Managing Access and Passwords
Things you can do on this screen:
nAllow people to access the Camera Control screen without logging on (Allow Guest Access)
nSet whether inactive sessionslog off automatically or not
nChange the password for the admin account (default is password)
nChange the password for the user account (default is password)
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras

Web Tasks for Administrators: Setting Camera Behaviors and Adjustments
Things you can do on this screen:
nSet up the color settings the camera uses.
nSet the pan, tilt, and zoom speeds that will be used.
Set up Color Settings
1. To allow the camera to compensate automatically for the light level, check the Auto Iris box. Leave it
unchecked to adjust iris and gain manually.
2. If there will be bright lighting behind the main subject of the shot, check the Back Light Compensation
box. This is only available when Auto Iris is selected.
3. To allow the camera to adjust the white balance automatically, check the Auto White Balance box.
Leave it unchecked to adjust red gain and blue gain manually.
4. Detail – adjust the slider as required for the right image sharpness.
Note:
If the video looks grainy or “noisy,” try a lower Detail setting. As in conversation, too much detail is bad.
5. Chroma – adjust the slider as needed for the right level of color intensity.
6. Gamma – adjust the slider as needed for the desired range between bright areas and shadows.
Note:
If you make a change that you don't like, you can start over by selecting Auto White Balance, and then
deselecting it again.
Set Pan, Tilt, and Zoom Speeds
In the Global Preset Speeds section, set the speeds for movements to presets.
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Configuration and Administration Guide for ClearSHOT 10 USB Enterprise-Class PTZ Conferencing Cameras