VADDIO RoboSHOT HD-SDI Series User manual

Complete Manual for
RoboSHOT HD-SDI and RoboSHOT SDI
Professional A/V Presentation Cameras
Including RoboSHOT 12 HD-SDI, RoboSHOT 30 HD-SDI,
RoboSHOT 12E SDI, and RoboSHOT 30E SDI
Document 411-0027-30 Rev B
April 2019

ii
Contents
Overview 1
What's in this Guide 1
Camera Features 2
Unpacking the Camera 3
A Quick Look at the Camera 5
Front of the Camera 5
Back of the Camera – RoboSHOT 12E SDI and RoboSHOT 30E SDI 6
Back of the Camera – RoboSHOT 12 HD-SDI and RoboSHOT 30 HD-SDI 7
Installing the Camera 8
Don’t Void Your Warranty! 8
Before You Start 8
Installing the Wall Mount 9
About Ceiling-Mounted Cameras 9
Video Resolution Setting 10
Camera Behavior Settings – RoboSHOT 12 HD-SDI and RoboSHOT 30 HD-SDI 11
RS-232 Serial Communication Settings 12
RS-232 Connector Pin-Out 12
Cabling Notes 13
Connecting the Camera 13
Basic Connections – RoboSHOT 12E SDI and RoboSHOT 30E SDI 14
Basic Connections – RoboSHOT 12 HD-SDI and RoboSHOT 30 HD-SDI 14
Options for Power and Other Connections – RoboSHOT HD-SDI Cameras 15
Installing the Camera 16
Powering Up the Camera 17
Status Light 17
Using the IR Remote 18
IR Remote Cheat Sheet 18
IR Remote Details 19
Storing a Preset Using the Remote 19
Clearing a Preset Using the Remote 19
Web Interface 20
Getting the Camera's IP Address 20
Accessing the Web Interface 20
Browser Support 20
User Access 21
Administrative Access 22
Compact Menu View 22
Web Interface Cheat Sheet 23
System Administration 25

For Non-DHCP Environments: Configuring the Device with a Static IP Address for Initial
Installation 25
Changing the Camera's Hostname 27
Optional For DHCP Environments: Changing from a DHCP Address to a Static IP Address 28
Specifying Time Zone and NTP Server 29
Managing Access and Passwords 30
Disabling Telnet Access 30
Enabling or Requiring HTTPS 31
Adding Room Information to the Camera's Web Interface 32
Saving (Exporting) or Restoring (Importing)a Camera Configuration 33
Installing a Camera Firmware Update 34
Rebooting the Camera 35
Contacting Vaddio Technical Support 36
Accessing the Diagnostic Logs 36
Configuring Camera Behavior 37
Setting the Custom Home Position and Other Preset Shots 37
Renaming Presets and Custom CCU Scenes 38
Initial Lighting and Color Settings 39
Lighting Adjustments 40
Fine-Tuning Image Quality and Color 40
Lighting and Image Quality Cheat Sheet 41
Color Adjustment Cheat Sheet 42
Saving Color and Lighting Settings 42
Adjusting the Focus 43
Configuring IP Streaming 44
About IPStreaming 44
Stopping the IP Stream 45
Setting up Streaming in Easy Mode 46
Setting up Streaming in Custom Mode 47
RTSPStreaming Protocol and URL 48
Configuring RTMP Streaming 49
Advanced: Changing MTU 50
Speed Adjustments 51
About Tri-Synchronous Motion 51
Setting the Speed for Manual Movements 51
Setting the Speed of Movements to Presets 52
Adjusting Tri-Synchronous Motion Speed 53
Setting the Direction for Camera Movements 54
Reading the Camera's Switches 55
Basic Camera Settings for RoboSHOT 12E SDI and RoboSHOT 30E SDI 56
Additional Camera Behavior Settings 57
iii
Complete Manual for RoboSHOT HD-SDI and SDIProfessional A/V Presentation Cameras

Operating the Camera from the Web Interface 58
Switching the Camera Off or On (Standby) 58
Stop or Resume Sending Video (Mute) 58
Moving the Camera 59
Zooming In or Out 59
Moving the Camera to a Preset Position 59
Adjusting the Color and Lighting 59
Telnet Command Reference 60
camera home 61
camera pan 61
camera tilt 62
camera zoom 63
camera focus 64
camera preset 65
camera ccu get 66
camera ccu set 67
camera ccu scene 68
camera led 68
camera standby 69
streaming ip enable 69
streaming settings get 70
network ping 71
network settings get 71
system reboot 72
system factory-reset 72
history 73
version 73
help 74
exit 74
RS-232 Serial Command Reference 75
Camera Movement, Zoom, and Focus Commands 75
Movement, Zoom, and Focus Inquiry Commands 77
Color and Light Management Commands 78
Shutter Speed Values (CAM_Shutter) 80
Iris Values (CAM_Iris) 81
Iris Gain and Gain Limit Values (CAM_Gain) 81
Color and Light Management Inquiry Commands 82
Other Commands 82
Other Inquiry Commands 83
Specifications 84
Troubleshooting and Care 85
iv
Complete Manual for RoboSHOT HD-SDI and SDIProfessional A/V Presentation Cameras

Check the Status Light First 85
Check the Cables Next 85
Power/Responsiveness Issues 86
Video and Streaming Issues 86
Camera Control and Other Issues 87
Restoring Factory Settings from the Web Interface 88
Restoring Factory Default Settings Via Hardware 88
Operation, Storage, and Care 89
Compliance and Conformity Statements 90
FCC Part 15 Compliance 90
ICES-003 Compliance 90
European Compliance 91
Warranty and Return Policy 92
Photo Credits 96
Index 97
v
Complete Manual for RoboSHOT HD-SDI and SDIProfessional A/V Presentation Cameras

1
Overview
This guide covers the RoboSHOT®HD-SDI and RoboSHOT SDI
cameras:
nRoboSHOT 12 HD-SDI, North America – 999-9930-000
(silver/black)
nRoboSHOT 12 HD-SDI, Europe/UK – 999-9930-001 (silver/black)
nRoboSHOT 12 HD-SDI, Australia/New Zealand – 999-9930-009 (silver/black)
nRoboSHOT 30 HD-SDI, North America – 999-9933-000 (black); 999-9933-000W (white)
nRoboSHOT 30 HD-SDI, Europe/UK – 999-9933-001 (black); 999-9933-001W (white)
nRoboSHOT 30 HD-SDI, Australia/New Zealand – 999-9933-009 (black); 999-9933-009W (white)
nRoboSHOT 12E SDI, North America – 999-99300-000 (black); 999-99300-000W (white)
nRoboSHOT 12E SDI, Europe/UK – 999-99300-001 (black); 999-99300-001W (white)
nRoboSHOT 12E SDI, Australia/New Zealand – 999-99300-009 (black); 999-99300-009W (white)
nRoboSHOT 30E SDI, North America – 999-99330-000 (black); 999-99330-000W (white)
nRoboSHOT 30E SDI, Europe/UK – 999-99330-001 (black); 999-99330-001W (white)
nRoboSHOT 30E SDI, Australia/New Zealand – 999-99330-009 (black); 999-99330-009W (white)
What's in this Guide
This guide covers:
nUnpacking
nPhysical features
nSwitch settings
nInstallation
nControlling the camera using the IR remote
nWeb interface:system administration and performance/behavior configuration
nTelnet and RS-232 API references
nSpecifications
nTroubleshooting
nWarranty and compliance/conformity information
For your convenience, the information you need to install this product is also available in the smaller, stand-
alone Installation Guide for RoboSHOT HD-SDI and SDI Professional A/V Presentation Cameras,
which covers unpacking, physical features, switch settings, installation, and initial power-up.
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

Camera Features
nEnterprise-class performance and flexibility, with simultaneous 3G-SDI, HDMI, and H.264 IP
streaming (RTSP or RTMP)
nView the RTSP stream from the camera using any standards-based media viewer
nFull HD (native 1080p/60) resolution
nRoboSHOT HD-SDI: Exmor®1/2.8 type image sensor
nRoboSHOT 12E SDI and RoboSHOT 30E SDI:Exmor R™ back-lit 1/2.5 type, high-speed, low-noise
image sensor
nRoboSHOT 12 HD-SDI and RoboSHOT 12E SDI: 12x optical zoom – perfect for small to medium
rooms
nRoboSHOT 30 HD-SDI and RoboSHOT 30E SDI:30x optical zoom – for medium to large venues such
as houses of worship, lecture theaters, IMAG systems
nTri-Synchronous Motion™ simultaneous 3-axis pan/tilt/zoom movement between presets
nSmooth, silent direct-drive motors – ultra-accurate positioning, from 120° per second down to 0.35° per
second
nPoE+ capable Ethernet port, providing both power and IP network connectivity
nWeb interface for remote administration and operation, integration-ready Telnet or serial RS-232 control,
presenter-friendly IR remote control
2
Complete Manual for RoboSHOT HD-SDI and SDIProfessional A/V Presentation Cameras

Unpacking the Camera
Make sure you received all the items you expected. Here are the packing lists for the cameras.
Caution
Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.
RoboSHOT 12E SDI, North America – 999-99300-000 (black), 999-99300-000W (white)
RoboSHOT 12E SDI, Europe/UK – 999-99300-001 (black), 999-99300-001W (white)
RoboSHOT 12E SDI, Australia/New Zealand – 999-99300-009 (black), 999-99300-009W (white)
nRoboSHOT 12E SDI camera, black or white
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nQuick-Start Guide
Note
If you need an EZCamera RS-232 Control Adapter for use with this camera, please contact Vaddio
Technical Support to obtain one.
RoboSHOT 12 HD-SDI, North America – 999-9930-000 (silver/black)
RoboSHOT 12 HD-SDI, Europe/UK – 999-9930-001 (silver/black)
RoboSHOT 12 HD-SDI, Australia/New Zealand – 999-9930-009 (silver/black)
nRoboSHOT 12 HD-SDI camera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
nEZCamera RS-232 Control Adapter (998-1001-232)
n12 VDC, 3.0 A switching power supply with AC cord set(s)
nQuick-Start Guide
3
Complete Manual for RoboSHOT HD-SDI and SDIProfessional A/V Presentation Cameras

RoboSHOT 30E SDI, North America – 999-99330-000 (black)
RoboSHOT 30E SDI, North America – 999-99330-000W (white)
RoboSHOT 30E SDI, Europe/UK – 999-99330-001 (black)
RoboSHOT 30E SDI, North America – 999-99330-001W (white)
RoboSHOT 30E SDI, Australia/New Zealand – 999-99330-009 (black)
RoboSHOT 30E SDI, North America – 999-99330-009W (white)
nRoboSHOT 30E SDI camera
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote CommanderThin Profile Wall Mount with mounting hardware, black or white,
depending on camera color
nPoE+ mid-span power injector with AC cord set(s)
nQuick-Start Guide
Note
If you need an EZCamera RS-232 Control Adapter for use with this camera, please contact Vaddio
Technical Support to obtain one.
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
RoboSHOT 30 HD-SDI, North America – 999-9933-000 (black)
RoboSHOT 30 HD-SDI, North America – 999-9933-000W (white)
RoboSHOT 30 HD-SDI, Europe/UK – 999-9933-001 (black)
RoboSHOT 30 HD-SDI, North America – 999-9933-001W (white)
RoboSHOT 30 HD-SDI, Australia/New Zealand – 999-9933-009 (black)
RoboSHOT 30 HD-SDI, North America – 999-9933-009W (white)
nRoboSHOT 30 HD-SDI camera
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nEZCamera RS-232 Control Adapter (998-1001-232)
n12 VDC, 3.0 A switching power supply with AC cord set(s)
nQuick-Start Guide
4
Complete Manual for RoboSHOT HD-SDI and SDIProfessional A/V Presentation Cameras

A Quick Look at the Camera
The cameras in the RoboSHOT line are similar in appearance.
nRoboSHOT 12 HD-SDI is silver, with a black base and stepped lens bezel
nRoboSHOT 30 HD-SDI is available in black or white, and has a fluted lens bezel
nRoboSHOT 12E SDI and RoboSHOT 30E SDI are available in black or white, and have smooth lens
bezels
The image below shows a RoboSHOT 30 HD-SDI camera.
Front of the Camera
Camera and Zoom Lens
nRoboSHOT 12 HD-SDI: 12x optical zoom in Super-Wide mode, 10x optical zoom in normal mode.
Recommended for small to medium sized conference rooms.
nRoboSHOT 12E SDI: 12x optical zoom; recommended for small to medium sized conference rooms.
nRoboSHOT 30 HD-SDI and RoboSHOT 30E SDI: 30x optical zoom; best suited to larger rooms.
IR Sensors: Sensors in the front of the camera base receive signals from the remote. Make sure there's
nothing directly in front of the camera base, and point the remote at the camera.
Status indicator: The multicolored LED indicates the camera's current state.
Really Cool Logo Badge (RCLB): Attractive and shiny, with a sophisticated brushed-metal finish.
5
Complete Manual for RoboSHOT HD-SDI and SDIProfessional A/V Presentation Cameras