VADDIO RoboSHOT HDBT Series User manual

Complete Manual for
RoboSHOT HDBT High-Performance
PTZ Cameras
Including RoboSHOT 12 HDBT, RoboSHOT 30 HDBT,
RoboSHOT 12E HDBT, and RoboSHOT 30E HDBT
Document 411-0003-30 Rev. E
April 2019

ii
Contents
Overview 1
What's in this Guide 2
Camera Features 2
Unpacking the Camera 3
A Quick Look at the Camera 8
Front of the Camera 8
Back of the Camera – RoboSHOT 12E HDBT and RoboSHOT 30E HDBT 9
Back of the Camera – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT 10
Installing the Camera 11
Don’t Void Your Warranty! 11
Before You Start 11
Installing the Wall Mount 12
About Ceiling-Mounted Cameras 12
Video Resolution Setting 13
Camera Behavior Settings – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT 14
RS-232 Serial Communication Settings 15
Cabling Notes 15
Connecting the Camera 16
Basic Connections – RoboSHOT 12E HDBT or RoboSHOT 30E HDBT 16
Basic Connections – RoboSHOT 12 HDBT or RoboSHOT 30 HDBT 17
Basic Connections – RoboSHOT HDBT with Camera Extension 18
Basic Connections – RoboSHOT HDBT Basic Conference Setup 19
Basic Connections – RoboSHOT HDBT Camera with Third-Party Control and Power 20
Options for Power and Other Connections – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT 20
Installing the Camera 21
Powering Up the Camera 22
Status Light 22
Using the IR Remote 23
IR Remote Cheat Sheet 23
IR Remote Details 24
Storing a Preset Using the Remote 24
Clearing a Preset Using the Remote 24
Web Interface 25
Getting the Camera's IP Address 25
Accessing the Web Interface 25
Browser Support 25
User Access 26
Administrative Access 27
Compact Menu View 27
Web Interface Cheat Sheet 28

System Administration 30
For Non-DHCP Environments: Configuring the Device with a Static IP Address for Initial
Installation 30
Changing the Camera's Hostname 32
Optional For DHCP Environments: Changing from a DHCP Address to a Static IP Address 33
Specifying Time Zone and NTP Server 34
Managing Access and Passwords 35
Disabling Telnet Access 35
Enabling or Requiring HTTPS 36
Adding Room Information to the Camera's Web Interface 37
Saving (Exporting) or Restoring (Importing)a Camera Configuration 38
Installing a Camera Firmware Update 39
Rebooting the Camera 40
Contacting Vaddio Technical Support 41
Accessing the Diagnostic Logs 41
Configuring Camera Behavior 42
Setting the Custom Home Position and Other Preset Shots 42
Renaming Presets and Custom CCU Scenes 43
Initial Lighting and Color Settings 44
Lighting Adjustments 45
Fine-Tuning Image Quality and Color 45
Lighting and Image Quality Cheat Sheet 46
Color Adjustment Cheat Sheet 47
Saving Color and Lighting Settings 47
Adjusting the Focus 48
Configuring IP Streaming 49
About IPStreaming 49
Stopping the IP Stream 50
Setting up Streaming in Easy Mode 51
Setting up Streaming in Custom Mode 52
RTSPStreaming Protocol and URL 53
Configuring RTMP Streaming 54
Advanced: Changing MTU 55
Speed Adjustments 56
About Tri-Synchronous Motion 56
Setting the Speed for Manual Movements 56
Setting the Speed of Movements to Presets 57
Adjusting Tri-Synchronous Motion Speed 58
Setting the Direction for Camera Movements 59
Reading the Camera's Switches 60
Basic Camera Settings for RoboSHOT 12E HDBT and RoboSHOT 30E HDBT 61
iii
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

Additional Camera Behavior Settings 62
Operating the Camera from the Web Interface 63
Switching the Camera Off or On (Standby) 63
Stop or Resume Sending Video (Mute) 63
Moving the Camera 64
Zooming In or Out 64
Moving the Camera to a Preset Position 64
Adjusting the Color and Lighting 64
Telnet Command Reference 65
camera home 66
camera pan 66
camera tilt 67
camera zoom 68
camera focus 69
camera preset 70
camera ccu get 71
camera ccu set 72
camera ccu scene 73
camera led 73
camera standby 74
streaming ip enable 74
streaming settings get 75
network settings get 75
network ping 76
system reboot 76
system factory-reset 77
history 78
version 78
help 79
exit 79
RS-232 Serial Command Reference 80
Camera Movement, Zoom, and Focus Commands 80
Movement, Zoom, and Focus Inquiry Commands 82
Color and Light Management Commands 83
Shutter Speed Values (CAM_Shutter) 85
Iris Values (CAM_Iris) 86
Iris Gain and Gain Limit Values (CAM_Gain) 86
Color and Light Management Inquiry Commands 87
Other Commands 87
Other Inquiry Commands 88
Specifications 89
iv
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

Troubleshooting and Care 90
Check the Status Light First 90
Check the Cables Next 90
Power/Responsiveness Issues 91
Video and Streaming Issues 92
Camera Control and Other Issues 92
Restoring Factory Settings from the Web Interface 93
Restoring Factory Default Settings Via Hardware 93
Operation, Storage, and Care 94
Compliance and Conformity Statements 95
FCC Part 15 Compliance 95
ICES-003 Compliance 95
European Compliance 96
Warranty and Return Policy 97
Photo Credits 101
Index 102
v
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

1
Overview
This guide covers the RoboSHOT®HDBT cameras:
nRoboSHOT 12 HDBT, North America – 999-9960-000 (silver/black)
nRoboSHOT 12 HDBT, Europe/UK – 999-9960-001 (silver/black)
nRoboSHOT 12 HDBT, Australia/New Zealand – 999-9960-009
(silver/black)
nRoboSHOT 12E HDBT, North America – 999-99600-000 (black); 999-99600-000W (white)
nRoboSHOT 12E HDBT, Europe/UK – 999-99600-001 (black); 999-99600-001W (white)
nRoboSHOT 12E HDBT, Australia/New Zealand – 999-99600-009 (black); 999-99600-009W (white)
nRoboSHOT 30 HDBT, North America – 999-9963-000 (black); 999-9963-000W (white)
nRoboSHOT 30 HDBT, Europe/UK – 999-9963-001 (black), 999-9963-001W (white)
nRoboSHOT 30 HDBT, Australia/New Zealand – 999-9963-009 (black); 999-9963-009W (white)
nRoboSHOT 30E HDBT, North America – 999-99630-000 (black); 999-99630-000W (white)
nRoboSHOT 30E HDBT, Europe/UK – 999-99630-001 (black); 999-99630-001W (white)
nRoboSHOT 30E HDBT, Australia/New Zealand – 999-99630-009 (black); 999-99630-009W (white)
It is also applicable to OneLINK®systems and codec bundles featuring RoboSHOT HDBT cameras:
nRoboSHOT 12 OneLINK HDMI System for Cisco Codecs, North America – 999-9575-400
(silver/black)
nRoboSHOT 12 OneLINK HDMI System for Cisco Codecs, Europe/UK – 999-9575-401 (silver/black)
nRoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs, North America – 999-95750-400
(black), 999-95750-400W (white)
nRoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs, Europe/UK – 999-95750-401
(black), 999-95750-401W (white)
nRoboSHOT 12 OneLINK Bridge System for Cisco Codecs, North America – 999-9675-400
(silver/black)
nRoboSHOT 12 OneLINK Bridge System for Cisco Codecs, Europe/UK – 999-9675-401 (silver/black)
nRoboSHOT 12E HDBT OneLINK Bridge System for Cisco Codecs, North America – 999-96750-400
(black), 999-96750-400W (white)
nRoboSHOT 12E HDBT OneLINK Bridge System for Cisco Codecs, Europe/UK – 999-96750-401
(black), 999-96750-401W (white)
nRoboSHOT 12 OneLINK HDMI System for Polycom Codecs, North America – 999-9545-500
(silver/black)
nRoboSHOT 12 OneLINK HDMI System for Polycom Codecs, Europe/UK – 999-9545-501 (silver/black)
nRoboSHOT 12E HDBT OneLINK HDMI System for Polycom Codecs, North America – 999-95450-500
(black), 999-95450-500W (white)
nRoboSHOT 12E HDBT OneLINK HDMI System for Polycom Codecs, Europe/UK – 999-95450-501
(black), 999-95450-501W (white)
nRoboSHOT 12 OneLINK Bridge System for Polycom Codecs, North America – 999-9645-500
(silver/black)
nRoboSHOT 12 OneLINK Bridge System for Polycom Codecs, Europe/UK – 999-9645-501
(silver/black)
nRoboSHOT 12E HDBT OneLINK Bridge System for Polycom Codecs, North America – 999-96450-500
(black), 999-96450-500W (white)
nRoboSHOT 12E HDBT OneLINK Bridge System for Polycom Codecs, Europe/UK – 999-96450-501
(black), 999-96450-501W (white)

What's in this Guide
This guide covers:
nUnpacking
nPhysical features
nSwitch settings
nInstallation
nControlling the camera using the IR remote
nWeb interface:system administration and performance/behavior configuration
nTelnet and RS-232 API references
nSpecifications
nTroubleshooting
nWarranty and compliance/conformity information
For your convenience, the information you need to install this product is also available in the smaller, stand-
alone Installation Guide for RoboSHOT HDBT High-Performance PTZ Cameras, which covers
unpacking, physical features, switch settings, installation, and initial power-up.
Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
Camera Features
nHDBaseT camera with simultaneous HDMI and H.264 IP streaming (RTSP or RTMP)
nView the RTSP stream from the camera using any standards-based media viewer
nRoboSHOT 12 HDBT: Exmor®1/2.8 type image sensor
nRoboSHOT 30 HDBT: Exmor R™ back-lit 1/2.8 type, high-speed, low-noise image sensor
nRoboSHOT 12E HDBT and RoboSHOT 30E HDBT: Exmor R back-lit 1/2.5 type, high-speed, low-
noise image sensor
nRoboSHOT 12 HDBT and RoboSHOT 12E HDBT: 12x optical zoom – perfect for small to medium
rooms
nRoboSHOT 30 HDBT and RoboSHOT 30E HDBT:30x optical zoom – for medium to large venues such
as houses of worship, lecture theaters, IMAG systems
nTri-Synchronous Motion™ simultaneous 3-axis pan/tilt/zoom movement between presets
nSmooth, silent direct-drive motors – ultra-accurate positioning, from 120° per second down to 0.35° per
second
nDesigned for use with Vaddio OneLINK®camera extension devices
nWeb interface for remote administration and operation, integration-ready Telnet or serial RS-232 control,
presenter-friendly IR remote control
2
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

Unpacking the Camera
Make sure you received all the items you expected. Here are the packing lists for the RoboSHOT HDBT
cameras.
Caution
Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.
RoboSHOT 12E HDBT, North America – 999-99600-000 (black), 999-99600-000W (white)
RoboSHOT 12E HDBT, Europe/UK – 999-99600-001 (black), 999-99600-001W (white)
RoboSHOT 12E HDBT, Australia/New Zealand – 999-99600-009 (black), 999-99600-009W (white)
nRoboSHOT 12E HDBTcamera, black or white
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nQuick-start guide
RoboSHOT 12 HDBT, North America – 999-9960-000 (silver/black)
RoboSHOT 12 HDBT, Europe/UK – 999-9960-001 (silver/black)
RoboSHOT 12 HDBT, Australia/New Zealand – 999-9960-009 (silver/black)
nRoboSHOT 12 HDBTcamera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
n12 VDC, 3.0 A switching power supply with AC cord set(s)
nQuick-start guide
3
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

RoboSHOT 30E HDBT, North America – 999-99630-000 (black), 999-99630-000W (white)
RoboSHOT 30E HDBT, Europe and UK – 999-99630-001 (black), 999-99630-001W (white)
RoboSHOT 30E HDBT, Australia and New Zealand – 999-99630-009 (black), 999-99630-009W
(white)
nRoboSHOT 30E HDBT camera (black or white)
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nQuick-start guide
RoboSHOT 30 HDBT, North America – 999-9963-000 (black), 999-9963-000W (white)
RoboSHOT 30 HDBT, Europe and UK – 999-9963-001 (black), 999-9963-001W (white)
RoboSHOT 30 HDBT, Australia and New Zealand – 999-9963-009 (black), 999-9963-009W (white)
nRoboSHOT 30 HDBT camera, black or white
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
n12 VDC, 3.0 A switching power supply with AC cord set(s)
nQuick-start guide
RoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs, North America – 999-95750-400
(black), 999-95750-400W (white)
RoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs, Europe/UK – 999-95750-401
(black), 999-95750-401W (white)
nRoboSHOT 12E HDBT camera, black or white
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nOneLINK HDMI interface
n48V power supply with AC cord set(s)
n10.25 in. (26 cm) Cisco CAB-PHD4XS2-SPLIT cable
n3 ft. (0.9 m) cat-5 cable, black
n1 ft.(0.3 m) directional cat-5 cable for Cisco SX20
n3 ft. (0.9 m) HDMI cable
nEZCamera RS-232 Control Adapter
nEZCamera RS-232 Control Adapter 998-1002-232 for Cisco codec serial 9-pin ports
nApplication Note: Using RoboSHOT Series Cameras with Cisco Codecs
nQuick-start guides
4
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

RoboSHOT 12 OneLINK HDMI System for Cisco Codecs, North America – 999-9575-400
(silver/black)
RoboSHOT 12 OneLINK HDMI System for Cisco Codecs, Europe/UK – 999-9575-401 (silver/black)
nRoboSHOT 12 HDBT camera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
nOneLINK HDMI interface
n48V power supply with AC cord set(s)
n10.25 in. (26 cm) Cisco CAB-PHD4XS2-SPLIT cable
n3 ft. (0.9m) cat-5 cable, black
n1 ft.(0.3m) directional cat-5 cable for Cisco SX20
n3 ft. (0.9m) HDMI cable
nEZCamera RS-232 Control Adapter
nEZCamera RS-232 Control Adapter 998-1002-232 for Cisco codec serial 9-pin ports
nApplication Note: Using RoboSHOT Series Cameras with Cisco Codecs
nQuick-start guides
RoboSHOT 12E HDBT OneLINK Bridge System for Cisco Codecs, North America – 999-96750-400
(black), 999-96750-400W (white)
RoboSHOT 12E HDBTOneLINK Bridge System for Cisco Codecs, Europe/UK – 999-96750-401
(black), 999-96750-401W (white)
nRoboSHOT 12E HDBT camera
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nOneLINK Bridge interface
n48V power supply with AC cord set(s)
nPhoenix-style connectors, qty. 4
n10.25 in. (26 cm) Cisco CAB-PHD4XS2-SPLIT cable
n3 ft. (0.9 m) cat-5 cable, black
n1 ft.(0.3 m) directional cat-5 cable for Cisco SX20
n3 ft. (0.9 m) HDMI cable
n6 ft. (1.8 m) USB 3.0 cable, type A to type B
nEZCamera RS-232 Control Adapter
nEZCamera RS-232 Control Adapter 998-1002-232 for Cisco codec serial 9-pin ports
nApplication Note: Using RoboSHOT Series Cameras with Cisco Codecs
nQuick-start guides
5
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

RoboSHOT 12 OneLINK Bridge System for Cisco Codecs, North America – 999-9675-400
(silver/black)
RoboSHOT 12 OneLINK Bridge System for Cisco Codecs, Europe/UK – 999-9675-401
(silver/black)
nRoboSHOT 12 HDBT camera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
nOneLINK Bridge interface
n48V power supply with AC cord set(s)
nPhoenix-style connectors, qty. 4
n10.25 in. (26 cm) Cisco CAB-PHD4XS2-SPLIT cable
n3 ft. (0.9 m) cat-5 cable, black
n1 ft.(0.3 m) directional cat-5 cable for Cisco SX20
n3 ft. (0.9 m) HDMI cable
n6 ft. (1.8 m) USB 3.0 cable, type A to type B
nEZCamera RS-232 Control Adapter
nEZCamera RS-232 Control Adapter 998-1002-232 for Cisco codec serial 9-pin ports
nApplication Note: Using RoboSHOT Series Cameras with Cisco Codecs
nQuick-start guides
RoboSHOT 12E HDBT OneLINK HDMI System for Polycom Codecs, North America – 999-95450-
500 (black), 999-95450-500W (white)
RoboSHOT 12E HDBT OneLINK HDMI System for Polycom Codecs, Europe/UK – 999-95450-501
(black), 999-95450-501W (white)
nRoboSHOT 12E HDBT camera
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nOneLINK HDMI interface
n48V power supply with AC cord set(s)
n2 ft. (0.6 m) fan-out cable for Polycom, codec side
n3-position Phoenix-style connector
nEZCamera RS-232 Control Adapter
nApplication Note: Using RoboSHOT Series Cameras with Polycom Codecs
nQuick-start guides
RoboSHOT 12 OneLINK HDMI System for Polycom Codecs, North America – 999-9545-500
(silver/black)
RoboSHOT 12 OneLINK HDMI System for Polycom Codecs, Europe/UK – 999-9545-501
(silver/black)
nRoboSHOT 12 HDBT camera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
nOneLINK HDMI interface
n48V power supply with AC cord set(s)
n2 ft. (0.6 m) fan-out cable for Polycom, codec side
n3-position Phoenix-style connector
nEZCamera RS-232 Control Adapter
nApplication Note: Using RoboSHOT Series Cameras with Polycom Codecs
nQuick-start guides
6
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

RoboSHOT 12E HDBT OneLINK Bridge System for Polycom Codecs, North America – 999-96450-
500 (black), 999-96450-500W (white)
RoboSHOT 12E HDBT OneLINK Bridge System for Polycom Codecs, Europe/UK – 999-96450-501
(black), 999-96450-501W (white)
nRoboSHOT 12E HDBT camera
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nOneLINK Bridge interface
n48V power supply with AC cord set(s)
n3-position Phoenix-style connectors, qty. 4
n2 ft. (0.6 m) fan-out cable for Polycom, codec side
n6 ft. (1.8 m) USB 3.0 cable, type A to type B
nEZCamera RS-232 Control Adapter
nApplication Note: Using RoboSHOT Series Cameras with Polycom Codecs
nQuick-start guides
RoboSHOT 12 OneLINK Bridge System for Polycom Codecs, North America – 999-9645-500
(silver/black)
RoboSHOT 12 OneLINK Bridge System for Polycom Codecs, Europe/UK – 999-9645-501
(silver/black)
nRoboSHOT 12 HDBT camera
nThin Profile Wall Mount with mounting hardware, black
nVaddio IR Remote Commander
nOneLINK Bridge interface
n48V power supply with AC cord set(s)
n3-position Phoenix-style connectors, qty. 4
n2 ft. (0.6 m) fan-out cable for Polycom, codec side
n6 ft. (1.8 m) USB 3.0 cable, type A to type B
nEZCamera RS-232 Control Adapter
nApplication Note: Using RoboSHOT Series Cameras with Polycom Codecs
nQuick-start guides
7
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

A Quick Look at the Camera
The cameras in the RoboSHOT line are similar in appearance.
nRoboSHOT 12 HDBT is silver, with a black base and stepped lens bezel
nRoboSHOT 30 HDBT is available in black or white, and has a fluted lens bezel
nRoboSHOT 12E HDBT and RoboSHOT 30E HDBT are available in black or white, and have smooth
lens bezels
The image below shows a RoboSHOT 30 HDBT camera.
Front of the Camera
Camera and Zoom Lens
nRoboSHOT 12 HDBT:12x optical zoom in Super-Wide mode, 10x optical zoom in normal mode.
Recommended for small to medium sized conference rooms.
nRoboSHOT 12E HDBT: 12x optical zoom; recommended for small to medium sized conference
rooms.
nRoboSHOT 30 HDBT and RoboSHOT 30E HDBT: 30x optical zoom; best suited to larger rooms.
IR Sensors: Sensors in the front of the camera base receive signals from the remote. Make sure there's
nothing directly in front of the camera base, and point the remote at the camera.
Status indicator: The multicolored LED indicates the camera's current state.
Really Cool Logo Badge (RCLB): Attractive and shiny, with a sophisticated brushed-metal finish.
8
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

Back of the Camera – RoboSHOT 12E HDBT and RoboSHOT 30E HDBT
Rear panel connections are identical for the RoboSHOT 12E HDBT and RoboSHOT 30E HDBT cameras.
From left to right:
nOneLINK HDBaseT: RJ-45 connector. Connect to the network via PoE+ injector or OneLINK device
for power, video, streaming, and control via the web interface or Telnet session.
nHDMI: HDMI video output connector.
nHDVideo Resolution Select: Rotary switch to select the video output resolution. See Video
Resolution Setting.
Note
Alabel on the bottom of the camera lists the rotary switch settings.
9
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

Back of the Camera – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT
Rear panel connections are identical for the older RoboSHOT 12 HDBT and RoboSHOT 30 HDBT
cameras.
From left to right:
n12 VDC, 3.0 A: EIAJ-04 jack for local power. Connect only the power supply shipped with the camera
or approved replacement 12 VDC, 3A power supply. This connection is not needed if you use a
OneLINK device or a PoE+ power injector.
nOneLINK HDBaseT: RJ-45 connector. Connect to the network (optionally via PoE+ injector) or to a
OneLINK device for streaming and for control via the web interface or Telnet session.
nHDMI: HDMI video output connector.
nHDVideo Resolution Select: Rotary switch to select the video output resolution. See Video
Resolution Setting.
nCamera Settings: DIP switches to set camera behaviors such as IR remote frequency, baud rate and
image flip. See Camera Behavior Settings – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT for more
information.
Note
Alabel on the bottom of the camera lists the rotary and DIP switch settings.
10
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

Installing the Camera
This section covers:
nSelecting the location for the camera
nInstalling the camera mount
nInformation on cables and RS-232 communication
nSettings for the physical switch(es) on the camera
nConnection diagrams
nMounting the camera
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be connected
to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.
Caution
This product is for indoor use. Use an appropriate protective enclosure if installing it outdoors or in a humid
environment.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Caution
If using a DCpower supply with this product, use the power supply included with it or recommended for use
with it. Always check the output voltage listed on the power supply label, as power supplies for different
products may look nearly identical. Using the wrong power supply will void the warranty, possibly causing
unsafe operating conditions and damage to the product.
Before You Start
Things to keep in mind when deciding where to install the camera:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall
obstructions.
nIf the IR Remote Commander will be used, ensure that nothing blocks the IRlens in the camera's base.
nEnsure that the camera body can move freely and point away from the ceiling and lights.
11
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

Prepare for a successful installation:
nBe sure you can identify all cables correctly.
nCheck Cat-5 cables for continuity.
nEnsure that the video resolution rotary switch and the DIP switches (if any)are set appropriately.
nTalk to the network administrator. If installing the camera in a non-DHCPnetwork (one that does not
automatically assign IP addresses), you may need to configure the camera with a static IP address as
directed by the network administrator before connecting it to the network. Work with the network
administrator to determine how to configure the equipment.
Installing the Wall Mount
The camera is shipped with a Thin Profile Wall Mount. Other mounting options are available as well.
Contact us if you don't have the camera mount you need.
If you are installing a OneLINK camera extension system with the camera, attach the EZIM (the smaller
unit) to the camera mount and route the camera cables through the opening before you install the mount.
You can install the camera wall mount to a 2-gang wall box or directly to the drywall.
nIf you mount it to drywall, use the wall anchors provided with the wall mount.
nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.
About Ceiling-Mounted Cameras
If you use an inverted mount, set the camera's Image Flip DIP switch ON for inverted operation. For
RoboSHOT Elite series cameras, this switch is available to the administrator on the System page of the
web interface.
Note
If mounting this camera using the Half-Recessed Ceiling Mount, you will need to power the mount's IR
receiver separately to use the IRremote with the camera. Use Power Extension Module 999-1005-021.
This camera does not supply power to the mount's IR receiver.
12
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

Video Resolution Setting
All non-architectural RoboSHOT cameras use a rotary switch to set output resolution. Streaming resolution
is set separately in the web interface.
Set the desired video output resolution with the rotary switch before installing the camera. Note that the
video resolutions are mapped differently on the rotary switch for the newer Elite-series cameras.
RoboSHOT 12 HDBT and RoboSHOT 30 HDBT cameras
RoboSHOT 12E HDBT and RoboSHOT 30E HDBT cameras
13
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

Camera Behavior Settings – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT
Older RoboSHOT cameras use DIP switches to set camera behaviors; the RoboSHOT Elite series
cameras set all camera behaviors in the web interface.
A label on the bottom of the camera provides a quick reference for setting the switches.
Set the switches appropriately before mounting the camera.
After the camera is installed, you can read the switches from the camera's web interface.
Note
When the camera is not inverted, DIP switches are in their default positions when they are up.
(RoboSHOT 30 HDBT shown; Switch 5 is Super Wide Mode if the camera is a RoboSHOT 12 HDBT.)
IR1, IR2, IR3 (Frequency Selection): If there are multiple cameras in the room, use switches 1 and 2 to
configure each with a different IR frequency to allow the IR Remote Commander to control them
independently. Then use the Camera Select buttons at the top of the remote to select the camera you want
to control.
nSW1 and SW2 up: IR frequency 1
nSW1 down, SW2 up: IR frequency 2
nSW1 up, SW2 down: IR frequency 3
IR: Leave switch 3 UP if the IR remote will be used.
Image Flip: If mounting the camera upside-down, set switch 4 DOWN: IMAGE FLIP ON.
Super Wide Mode (RoboSHOT 12 HDBT only): To use Super-wide mode, set switch 5 DOWN. This
gives 12X zoom with a 73º horizontal field of view. Normal mode provides 10X zoom with a 67.2º
horizontal field of view (HFOV).
Baud Rate:Set switch 6 to the baud rate of the RS-232-capable control device connected via OneLINK.
The default is 9600 bps. The 38400 baud setting is optional if the connected control device supports it.
Leave Switch 7 UP unless sRGB color output is needed.
For RoboSHOT 30 HDBT, Switch 5 is not used. Switch 8 is not currently used on either RoboSHOT 12
HDBT or RoboSHOT 30 HDBT.
14
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras

RS-232 Serial Communication Settings
The RS-232 serial port (color-coded blue) provides a means of controlling the camera from a third-party
device. Be sure the camera is set to the same baud rate as the external control device.
If the camera is powered by a OneLINK device, an RS-232 port is available on the OneLINK for an external
control device. Be sure the camera is set to the same baud rate as the external control device.
Specification Value
Communication Speed 9600 or 38400 baud, selectable
Number of start bits 1
Number of stop bits 1
Number of data bits 8
Parity None
Flow control None
The camera's default baud rate is 9600. The 38400 baud setting is optional if the connected device
supports it.
Cabling Notes
Caution
When making cables, do not use pass-through RJ-45 connectors. If they are crimped
incorrectly, they can damage the connectors on the product, cause intermittent
connections, and degrade signal quality. Physical damage to the connectors may void
your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or placed close
sources of electromagnetic interference such as power lines.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
Pro Tip
To prevent tragic mishaps, label both ends of every cable.
15
Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras