VCON VIGO Assembly instructions

Conferencing Systems
ViGO™
Personal Conferencing Appliance
Installation and Setup Guide
DOC01113 Rev. 8.0 05.04

ii VCON ViGO Installation and Setup Guide
© 2001, 2002, 2004 VCON Ltd. All Rights Reserved.
Information in this document is subject to change without notice. No part of this
document can be reproduced or transmitted in any form or by any means -
electronic or mechanical - for any purpose without written permission from
VCON Ltd.
VCON, ViGO, vPoint, vClip and Media Xchange Manager are trademarks of
VCON Ltd.
MeetingPoint is a registered trademark of VCON, Inc., in the United States.
Microsoft, Windows and NetMeeting are registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
All other product names are trademarks or registered trademarks of their respective
companies or organizations.
CAUTION To comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules, the VCON system must be
connected to computer equipment certified to comply with
Class A limits. All cables used to connect the computer and
peripherals must be shielded and grounded. Operation with
non-certified computers or non-shielded cables may result in
interference to radio or television reception.

VCON ViGO Installation and Setup Guide iii
Limited Warranty
VCON Ltd. warrants the Product identified by the serial number indicated on the
HARDWARE either accompanying the SOFTWARE or purchased separately will
be free from defects in materials and workmanship under normal use and service
for a period of ONE (1) year from the date of receipt. This Limited Warranty shall
not apply to any product that in the opinion of VCON Ltd. has not been installed or
upgraded according to accompanying documentation from VCON Ltd. or been
subject to misuse, misapplication, negligence or accident while in the hands of the
purchaser. VCON Ltd. warrants that SOFTWARE will perform according to
accompanying user documentation for a period of 90 (ninety) days from the date of
receipt; replacement SOFTWARE will be warranted for 90 (ninety) days from the
date of receipt.
GRANT OF LICENSE VCON Ltd. grants the Purchaser a non-exclusive and non-
transferable license to use the SOFTWARE product and to make one copy solely
for backup or archival purposes, which may include user documentation provided
via online or other electronic form. Additional copies may not be made nor may
anyone else be allowed to copy or otherwise reproduce any part of the licensed
software without prior written consent of VCON Ltd.
COPYRIGHT All trademarks(s), logo(s), name(s), software, documentation and
other supporting materials relating to the Product are trademarked, copyrighted or
owned by VCON Ltd. as proprietary information protected by United States
copyright laws and international and applicable national treaty provisions and laws.
Software protection extends beyond its literal code to structure, sequence and
organization; any unauthorized use or modification would constitute a
misappropriation of VCON’s proprietary rights and a violation of the License
agreement.
LIABILITIES VCON’s entire liability and the Purchaser’s exclusive remedy shall
be at VCON’s option, either return of the price paid or repair/replacement of the
Product not meeting VCON’s declared Limited warranty. VCON or its suppliers
shall not be liable in any event to anyone for any indirect, incidental, consequential,
special or exemplary damages including without limitation damages for loss of
business profits, business interruptions, business information or other pecuniary
loss arising out of the use of or inability to use the said Product even if advised of
the possibility of such damages. In any case, VCON’s entire liability under any
provision of this agreement shall be limited to the amount actually paid by the
Purchase for the Product.

iv VCON ViGO Installation and Setup Guide
Modifications
The FCC requires the user to be notified that any changes or modifications made to
this device that are not expressly approved by VCON Ltd. may void the user’s
authority to operate the equipment.
Safety Notice
The VCON system should only be connected to and operated in SELV (Safety
Extra Low Voltage) computers. The VCON system should only be connected to
computers that have a limited power source according to section 2.11 of the EN
60950 Safety Standard or to a computer that has a fire enclosure according to
paragraph 4.4.6-4.4.8 of the EN 60950 Safety Standard. After being connected to
the computer, only the external connectors should be accessible to users.
About this Installation and Setup Guide
This Installation and Setup guide explains how to set up the ViGO, connect its
accessories, and install and set up the vPoint conferencing application.
The following chapter summary briefly describes this guide’s contents:
Chapter 1 Welcome to ViGO
Introduction to this Installation and Setup Guide
Chapter 2 System Installation and Connections
Procedures for connecting the standard equipment to the
ViGO.
Chapter 3 vPoint Setup
Procedure for installing the vPoint application.
Chapter 4 ViGO Controls and LEDs
Summary of the functions of the buttons and LEDs on
the ViGO unit’s base.
Chapter 5 Troubleshooting
Solutions for possible problems that you may encounter
with the ViGO.
Appendix A Connecting Optional Accessories
Procedures for connecting optional accessories and
peripheral equipment to the ViGO.

VCON ViGO Installation and Setup Guide v
VCON Technical Support
This Installation and Setup Guide was designed to help you prepare your
conferencing system easily so that you can enjoy its many features.
If a situation occurs that is not covered by the supplied documentation, please
request help from our Technical Support channels.
1. Contact your local VCON distributor, and request assistance from its technical
support department.
2. Send an e-mail message fully describing the condition plus your system’s
configuration to [e-mail].

Table of Contents
vi VCON ViGO Installation and Setup Guide
TABLE OF CONTENTS
Limited Warranty.............................................................................................iii
Modifications ................................................................................................... iv
Safety Notice.................................................................................................... iv
About this Installation and Setup Guide .......................................................... iv
VCON Technical Support ................................................................................. v
1WelcometoViGO
1.1 ViGO Models ....................................................................................... 1–1
1.2 ViGO System Components .................................................................. 1–2
ViGO Appliance Unit........................................................................... 1–3
Camera.................................................................................................. 1–4
Headset ................................................................................................. 1–6
Tabletop Microphone ........................................................................... 1–6
vPoint and vClip CD-ROMs ................................................................ 1–6
Document Camera................................................................................ 1–6
2 System Installation and Connections
2.1 Package Contents ................................................................................. 2–1
2.2 Setting Up the ViGO Appliance........................................................... 2–2
Assembling the ViGO Tower............................................................... 2–3
The ViGO Base Connectors ................................................................. 2–5
Connecting the Desktop Camera.......................................................... 2–6
Connecting the Headset........................................................................ 2–8
Connecting a PTZ Camera ................................................................... 2–9
Connecting a Tabletop Microphone ................................................... 2–10
Connecting the Power Supply ............................................................ 2–11
Connecting the ViGO to a Computer ................................................. 2–12
3vPointSetup
3.1 Minimum System Requirements .......................................................... 3–1
3.2 Uninstalling Previous Videoconferencing Applications ...................... 3–2
3.3 Installing vPoint ................................................................................... 3–3
3.4 Starting and Exiting vPoint .................................................................. 3–5
System Managed by MXM .................................................................. 3–5
Stand-alone System .............................................................................. 3–7
Exiting vPoint....................................................................................... 3–7

Table of Contents
VCON ViGO Installation and Setup Guide vii
4 ViGO Controls and LEDs
5 Troubleshooting
A Connecting Optional Accessories
Connecting Multimedia Speakers........................................................A–2
Connecting a VGA Monitor’s Speakers .............................................. A–3

VCON ViGO Installation and Setup Guide 1–1
1WELCOME TO VIGO
Congratulations on your entry into the rapidly growing world of
videoconferencing! VCON’s innovative ViGO™ Personal Conferencing
Appliance is compact and portable, yet sophisticated and friendly. It gives you high
video quality and powerful conferencing capabilities over an enterprise’s Internet
Protocol (IP) local-area networks (LAN) and wide-area networks (WAN).
The ViGO meets all the technical requirements prescribed in the H.323 ITU-T
global recommendation for transmitting video, audio and data across LANs and
WANs.
1.1 ViGO Models
The ViGO appliance comes in the following product configurations:
ViGO
Professional
Plug-and-play Video over IP appliance that supports a
bandwidth of up to 1.5 Mbps, and includes a camera, a
headset, VCON’s Interactive Multicast for multiparty
video meetings, and the ViGO tower speaker.
ViGO
Executive
Plug-and-play Video over IP appliance that supports a
bandwidth of up to 1.5 Mbps, and includes a desktop
camera and Pan/Tilt/Zoom (PTZ) camera, a tabletop
microphone, a headset, VCON’s Interactive Multicast
for multiparty video meetings, and the ViGO tower
speaker.
Unless specified otherwise, this Guide uses the term “ViGO” to refer to all
models.

Chapter 1 Welcome to ViGO
1–2 VCON ViGO Installation and Setup Guide
1.2 ViGO System Components
The ViGO Personal Conferencing Appliance is an elegant, fully-featured portable
conferencing system for today’s business professionals. All the components
required for connecting and installing the system are supplied, along with powerful
software with comprehensive online help to make your video meetings productive
and enjoyable.
The main standard ViGO system components are:
•ViGO appliance unit and speaker tower
•Desktop camera (all models)
Pan/Tilt/Zoom (PTZ) camera (Executive model)
•Headset
•Tabletop microphone (Executive model only)
•vPoint setup CD-ROM
In conjunction with technological developments and VCON’s objective to
provide a state-of-the-art system, components are subject to change. A
component may look different than its illustrated counterpart.

Chapter 1 Welcome to ViGO
VCON ViGO Installation and Setup Guide 1–3
ViGO Appliance Unit
The base of the ViGO contains the videoconferencing board and various
connectors for connecting other components and accessories. The top of the base
includes a multi-purpose Smart button, volume controls, and status LEDs.
The ViGO also includes the tower for space-saving convenience and superior audio
quality. It has a built-in speaker, and a hook for hanging the headset when its not
being used.
ViGO Professional Appliance Unit: Base and Tower

Chapter 1 Welcome to ViGO
1–4 VCON ViGO Installation and Setup Guide
Camera
The main supplied camera depends on the purchased ViGO model:
•ViGO Professional - Desktop camera
•ViGO Executive - Desktop and Pan/Tilt/Zoom (PTZ) cameras
Desktop Camera
The desktop camera is handy for both a desktop environment and for portable use.
It provides color video and includes a built-in microphone, focus, contrast, and
other controls for adjusting the image manually.
Desktop Camera

Chapter 1 Welcome to ViGO
VCON ViGO Installation and Setup Guide 1–5
PTZ Camera for ViGO Executive Model
The Pan/Tilt/Zoom (PTZ) camera is controlled through the Camera Controller of
the vPoint software. You can pan, tilt and zoom the camera in a wide range of
directions during videoconferences.
Zoom control is up to 16 times with automatic focus control.
Up to six pre-set positions can be set for instant recall through the vPoint
application.
Connectors located on the rear of the Camera Unit enable connectivity through the
system cables to the ViGO’s base.
PTZ Camera
The PTZ camera is available as an option with the ViGO Professional.

Chapter 1 Welcome to ViGO
1–6 VCON ViGO Installation and Setup Guide
Headset
The supplied headset is ultra-lightweight, single-sided to be worn over one ear. It
enables you to carry on hands-free conferencing, so you may simultaneously write
or work on your computer as you converse. The headset includes a high-
performance speaker and a boom-mounted noise-cancelling electret microphone.
Headset
Tabletop Microphone
The tabletop microphone is the standard audio source of the ViGO Executive
model. It provides high-performance, outgoing audio during videoconferences. It is
highly sensitive, with a working range covering approximately 6 meters (app. 20
feet) at an area greater than 180° from the front of the unit. The microphone
transfers the full range of speaker audio.
The microphone’s cable is 6 meters (app. 20 feet).
vPoint and vClip CD-ROMs
The ViGO package includes CD-ROMs for installing vPoint (ViGO’s conferencing
application) and vClip (application for producing video clips).
Document Camera
The document camera is available as an optional accessory to all ViGO models. It
displays a placed document on the screens of both parties during a
videoconference.
A tabletop microphone is available as an option with the ViGO Professional.

VCON ViGO Installation and Setup Guide 2–1
2SYSTEM INSTALLATION AND CONNECTIONS
The ViGO conferencing system installation includes the following stages:
TChecking the items included in the shipping package
TConnecting the supplied equipment (for connection procedures of optional
accessories, see Appendix A, “Connecting Optional Accessories”).
2.1 Package Contents
When you open the ViGO system shipping package for the first time, check that the
following items are included, in accordance with the purchased model. :
Legend: - Standard, Opt - Option.
Item Professional Executive
ViGO base and tower 
NTSC or PAL desktop camera 
Audio headset 
Universal power supply (100-240 V, 50-60 Hz)
and cord

USB cable 
Carrying bag 
vPoint and vClip CD-ROMs 
ViGO Installation & Setup Guide 
ViGO Quick Reference card 
Tabletop microphone Opt 
PTZ camera, including power supply (220V or
110V), video cable, and control cable
Opt 
Document camera Opt Opt
2nd camera Opt Opt

Chapter 2 System Installation and Connections
2–2 VCON ViGO Installation and Setup Guide
2.2 Setting Up the ViGO Appliance
Correct operation of the ViGO appliance requires several connections between the
ViGO and other devices. This section describes how to connect the basic
components:
•Assembling the ViGO Tower
•The ViGO Base Connectors
•Connecting the Desktop Camera
•Connecting a PTZ Camera
•Connecting a Tabletop Microphone
•Connecting the Headset
•Connecting the Power Supply
•Connecting the ViGO to a Computer
CAUTION Do not clean the ViGO appliance using alcohol, as it may
remove the paint.

Chapter 2 System Installation and Connections
VCON ViGO Installation and Setup Guide 2–3
Assembling the ViGO Tower
The ViGO consists of two main parts: the base and the tower. They are packed
separately in the shipping package. The tower mounts easily onto the top of the
base.
³To assemble the ViGO tower
1. Remove the cover from the tower hole on the ViGO base.
2. Place the base on a flat surface so that the side with the buttons, LEDs, and
tower hole are on top.
3. Insert the tower into the hole as far as possible so that it sits securely.
4. Turn the tower so that the speaker faces the front (towards the buttons and
LEDs).
CAUTION Do not connect the ViGO to a power supply before assembling
the system and connecting the accessories.

Chapter 2 System Installation and Connections
2–4 VCON ViGO Installation and Setup Guide
Assembling the ViGO Tower

Chapter 2 System Installation and Connections
VCON ViGO Installation and Setup Guide 2–5
The ViGO Base Connectors
In the following sections and in Appendix A, “Connecting Optional Accessories”,
the procedures refer to connectors located on the ViGO’s rear and side panel (left
from the front). The following illustrations show the connectors’ locations.
Base Rear Panel
Base Side Panel
USB A
from the ViGO to
another USB device
USB B
from the ViGO to
the computer
Aux Audio In
for auxiliary audio
source (e.g. VCR)
Aux Video In
for auxiliary video source
(e.g. PTZ camera)
Camera In Power In Power Switch
SPKR MIC

Chapter 2 System Installation and Connections
2–6 VCON ViGO Installation and Setup Guide
Connecting the Desktop Camera
As standard equipment in the ViGO Professional, a stationary desktop camera is
provided. .
³To connect the desktop camera to the ViGO
2. Place the camera on a stable surface.
Connecting the Desktop Camera to the ViGO
CAUTION Make sure that the ViGO is turned off.
1. Connect the camera’s cable connector to the Camera IN connector on
the ViGO rear panel.
Before inserting the cable, align the arrow mark on the cable
connector with the breakage of the inner metal ring of the Camera IN
connector.