VCON MediaConnect 9000 Series User manual

Group Videoconferencing
Systems
MediaConnect 9000 Series
Rollabout and Compact Systems
Installation & Setup Guide
DOC01090 Rev. 5.0 01.03

ii VCON MediaConnect 9000 Installation & Setup Guide
2003 VCON Ltd. All Rights Reserved.
Information in this document is subject to change without notice. No part of this
document can be reproduced or transmitted in any form or by any means -
electronic or mechanical - for any purpose without written permission from
VCON Ltd.
MeetingPoint is a registered trademark of VCON, Inc. in the United States.
VCON and Media Xchange Manager are trademarks of VCON Ltd.
Microsoft, Windows and NetMeeting are registered trademarks of Microsoft
Corporation.
All other trademarks are the trademarks of their respective companies.
Modifications
The FCC requires the user to be notified that any changes or modifications made to
this system that are not expressly approved by VCON Ltd. may void the user’s
authority to operate the equipment.
CAUTION To comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules, the MediaConnect 9000 system
must be installed in computer equipment certified to comply
with Class A limits. All cables used to connect the computer
and peripherals must be shielded and grounded. Operation with
non-certified computers or non-shielded cables may result in
interference to radio or television reception.

VCON MediaConnect 9000 Installation & Setup Guide iii
Safety Information
When you use the MediaConnect 9000 system, observe the following safety
guidelines:
Make sure that the power is turned off and all equipment are disconnected from the
power supply before making all equipment connections.
To help avoid damaging the computer, make sure that the voltage selection switch
on the power supply is set to match the AC power available at your location:
❑115 V/60 Hz in most of North and South America and some Far Eastern
countries such as Japan, South Korea and Taiwan
❑230 V/50 Hz in most of Europe, the Middle East and the Far East.
Make sure the monitor and attached accessories (PTZ camera, VCR, document
camera, and so on) are electrically rated to operate with the AC power available in
your location.
To help avoid possible damage to the system cards, wait 5 seconds after turning off
the system before disconnecting a device from the computer.
To help prevent electric shock, plug the computer’s and accessories’ power cables
into properly grounded power sources. These cables are equipped with three-prong
plugs to help ensure proper grounding. Do not use adapter plugs or remove the
grounding prong from a cable. If you must use an extension cable, use a three-wire
cable with properly grounded plugs.
Make sure that nothing rests on the computer system’s cables and that the cables
are not located where they can be stepped on or tripped over.
Do not install this equipment near water, or in an otherwise wet or damp
environment.
DANGER The internal areas of the computer and auxiliary equipment are
sources of voltage that, if not handled properly, constitute
danger of bodily harm.
DO NOT operate the computer with any of its covers
(including main cover, bezels, filler brackets, front-panel
inserts, and so on) removed.
DO NOT tamper with or remove the cover of the computer,
ISDN connection equipment, or any other accessories. Refer
all servicing only to the local VCON distributor or other
VCON-certified technicians.

iv VCON MediaConnect 9000 Installation & Setup Guide
Keep food and liquids away from the system or accessories.
Keep the computer away from radiators and heat sources. Also, do not block
cooling vents. Avoid placing loose papers underneath the computer, and do not
place the computer in a closed-in wall unit or on a bed, sofa, or rug.
Do not install or operate this equipment if chemical gas leakage is expected in the
area.
ISDN Connections Safety Guidelines
Make sure the ISDN lines are disconnected before unplugging the AC mains power
cord or while the computer’s cover is open.
Before connecting the ISDN lines to the videoconferencing card, check that the
computer’s AC mains power cord is plugged into a probably grounded AC mains
socket.
DO NOT install ISDN wiring or cables during a lightning storm.
DO NOT install ISDN connectors in wet or damp locations.
DO NOT touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected from the network interface.

VCON MediaConnect 9000 Installation & Setup Guide v
For Users in Canada
NOTICE:
The Industry Canada Label identifies certified equipment. This certification means
that the equipment meets telecommunications network protective, operational and
safety requirements as prescribed in the appropriate Terminal equipment Technical
Requirements document(s). The Department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.
NOTICE:
The REN for this device is X.X. The Ringer Equivalence Number (REN) assigned
to each terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement
that the sum of the Ringer Equivalence Number of all the devices does not
exceed 5.
CAUTION Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority,
or electrician, as appropriate.

vi VCON MediaConnect 9000 Installation & Setup Guide
Pour les utilisateurs au Canada
AVIS:
L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette
certifie que le matériel est conforme aux normes de protection, d’exploitation et de
sécurité des réseaux de télécommunications, comme le prescrivent les documents
concernant les exigences techniques relatives au matériel terminal. Le Ministère
n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le
raccorder aux installations de l’entreprise locale de télécommunication. Le matériel
doit également être installé en suivant une méthode acceptée de raccordement.
L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions
énoncées ci-dessus n’empêche pas la dégradation du service dans certaines
situations.
Les réparations de matériel homologué doivent être coordonnées par un
représentant désigné par le fournisseur. L’entreprise de télécommunications peut
demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de
modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la
terre de la source d’énergie électrique, des lignes téléphoniques et des canalisations
d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est
particulièrement importante dans les régions rurales.
AVIS:
Le IES assigné à cette équipment est X.X. L’indice d’équivalence de la sonnerie
(IES) assigné à chaque dispositif terminal indique le mombre maximal de
terminaux qui peuvent être raccordés à une interface. La terminaison d’une
interface téléphonique peut consister en une combinaison de quelques dispositifs, à
la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les
dispositifs n’excède pas 5.
AVERTISSEMENT L’utilisateur ne doit pas tenter de faire ces
raccordements lui-même; il doit avoir recours à un
service d’inspection des installations électriques, ou
à un électricien, selons le cas.

VCON MediaConnect 9000 Installation & Setup Guide vii
About this Installation & Setup Guide
This guide explains how to set up the VCON MediaConnect 9000 series
videoconferencing system.
For reasons of clarity, this guide refers to both MediaConnect 9000 and 9000Pro as
“MediaConnect 9000.” In most cases, the descriptions and functions explained in
this guide apply to both products. Otherwise, the particular product is specified.
The following chapter summary briefly describes this guide’s contents:
Chapter 1 Welcome to Group Videoconferencing
Introduction to this Installation & Setup Guide.
Chapter 2 Connecting the MediaConnect 9000
Procedures for connecting the standard equipment and
accessories to the MediaConnect 9000 system.
Chapter 3 Connecting Optional Accessories
Procedures for connecting optional accessories and
peripheral equipment to the MediaConnect 9000
system.
Chapter 4 Enabling MXM Management of the
MediaConnect 9000
Instructions for adding Media Xchange Manager™
(MXM) management to your new MediaConnect 9000.
Chapter 5 Starting the MediaConnect 9000
Procedures for starting MediaConnect 9000.
Chapter 6 Upgrading the MediaConnect 9000 Software
Procedure for uninstalling previous versions of VCON
software and installing the new version.
Chapter 7 Troubleshooting
Help in solving possible problems that you may
encounter with the MediaConnect 9000 system.
Appendix A The Remote Control
Description and layout of the remote control unit.

viii VCON MediaConnect 9000 Installation & Setup Guide
VCON Technical Support
This Installation & Setup Guide was designed to help you prepare the
MediaConnect 9000 system easily so that you can enjoy its many features.
If a situation occurs that is not covered by the supplied documentation, please
request help from our Technical Support channels.
1. Contact your local VCON distributor, and request assistance from its technical
support department.
2. Send an e-mail message fully describing the condition plus your system’s
configuration to [e-mail].

VCON MediaConnect 9000 Installation & Setup Guide ix
TABLE OF CONTENTS
Modifications.....................................................................................................ii
Safety Information........................................................................................... iii
For Users in Canada ..........................................................................................v
Pour les utilisateurs au Canada.........................................................................vi
About this Installation & Setup Guide ............................................................vii
VCON Technical Support ............................................................................. viii
1 Welcome to Group Videoconferencing.........................................1–1
1.1 MediaConnect 9000 Models.................................................................1–1
1.2 Monitor Configurations ........................................................................1–2
1.3 MediaConnect 9000 System Components............................................1–3
MediaConnect 9000 System Computer ................................................1–4
Pan/Tilt/Zoom Camera .........................................................................1–5
Wireless Keyboard, Remote Control and Receiver ..............................1–6
Tabletop Microphone............................................................................1–7
SVGA Monitor (only with MediaConnect 9000Pro) ...........................1–7
Cart (only with MediaConnect 9000Pro)..............................................1–8
Optional Accessories Supplied by VCON............................................1–9
2 Connecting the MediaConnect 9000 .............................................2–1
2.1 Package Contents..................................................................................2–1
2.2 Connecting Your Equipment ................................................................2–3
Connecting the Wireless Keyboard ......................................................2–5
Connecting the SVGA Monitor ............................................................2–5
Connecting a TV Monitor (Dual Monitor Mode).................................2–6
Connecting Two TV Monitors (Triple Monitor Mode)........................2–7
Connecting the Main PTZ Camera .......................................................2–8
Connecting the Tabletop Microphone ................................................2–10
Connecting the Audio Output to the SVGA Monitor .........................2–11
Connecting the LAN...........................................................................2–12
Connecting ISDN Lines......................................................................2–13
Connecting the MediaConnect 9000 to the Power Supply .................2–14
3 Connecting Optional Accessories ................................................3–1
3.1 Connecting a VCR for Playback to the Videoconference ....................3–2
3.2 Connecting a VCR for Recording the Videoconference.......................3–3
3.3 Connecting a Document Camera ..........................................................3–4
4 Enabling MXM Management of the MediaConnect 9000............. 4–1

Table of Contents
x VCON MediaConnect 9000 Installation & Setup Guide
5 Starting the MediaConnect 9000 ...................................................5–1
5.1 Media Xchange Manager™ (MXM) Managed .................................... 5–1
5.2 Stand-alone or Registered with Another Gatekeeper ........................... 5–2
6 Upgrading the MediaConnect 9000 Software...............................6–1
6.1 Uninstalling Previous Software Versions............................................. 6–1
6.2 Installing the MediaConnect 9000 Application.................................... 6–2
6.3 Setting Up MediaConnect 9000’s Advanced Configuration................ 6–3
6.4 Changing the Advanced Settings ....................................................... 6–16
7 Troubleshooting..............................................................................7–1
A The Remote Control........................................................................A–1

VCON MediaConnect 9000 Installation & Setup Guide 1-1
1WELCOME TO GROUP VIDEOCONFERENCING
Welcome to VCON's MediaConnect 9000 series - a complete, full-featured,
multimedia videoconferencing system intended for medium to large group settings.
The MediaConnect 9000 is very intuitive, and is easy to use in a boardroom,
conference room, or classroom. It gives you high quality videoconferencing both
over IP (Internet Protocol) LANs (Local Areas Networks) and WANs (Wide Area
Networks), and ISDN (Integrated Subscriber Digital Networks) networks.
1.1 MediaConnect 9000 Models
The MediaConnect 9000 series includes two product configurations:
The products are available in the following models (ask your VCON distributor
about availability in your region):
MediaConnect 9000 models meet technical requirements prescribed in the H.323
and H.320 ITU-T standards for networking.
❑H.323 is the worldwide accepted standard for transmitting video, audio and
data across local-area and wide-area networks (LANs and WANs) using the
Internet Protocol (IP).
❑H.320 is the worldwide accepted standard for transmitting video, audio and
data over WANs, including narrow-band Integrated Subscriber Digital
Networks (ISDN).
MediaConnect
9000
LAN/IP (1.5 Mbps) and ISDN SVGA-based Workgroup
Conferencing System.
MediaConnect
9000Pro
LAN/IP (1.5 Mbps) and ISDN complete Rollabout
Workgroup Videoconferencing system, including a
large SVGA monitor and a specially designed cart.
Model 1 Provides one ISDN Basic Rate Interface (BRI) up to
128 Kbps and LAN connection up to 1.5 Mbps.
Model 3 Provides three ISDN BRI up to 384 Kbps, LAN
connection up to 1.5 Mbps, and support for VCR
playback and recording.

Chapter 1 Welcome to Group Videoconferencing
1-2 VCON MediaConnect 9000 Installation & Setup Guide
1.2 Monitor Configurations
The MediaConnect 9000 Pro and Compact configurations range from single
monitor to dual and triple monitor making them flexible and expandable, and
provide you with the investment protection you require:
Single Monitor This configuration contains one large SVGA
monitor, on which local and remote video, the
MediaConnect application screen, and shared data
applications are displayed.
Dual Monitor This configuration contains one large SVGA monitor
and one TV monitor. The SVGA monitor displays
the MediaConnect application and shared data
applications. The TV monitor displays the local and
remote video.
Triple Monitor This configuration contains one large SVGA monitor
and two TV monitors. The SVGA monitor displays
the MediaConnect application and shared data
applications. One TV monitor displays the local
video and the other TV monitor displays the remote
video.

Chapter 1 Welcome to Group Videoconferencing
VCON MediaConnect 9000 Installation & Setup Guide 1-3
1.3 MediaConnect 9000 System Components
All the components required for connecting and installing the MediaConnect 9000
system are supplied along with comprehensive documentation and fully featured
software to make your videoconferences more productive.
The standard MediaConnect 9000 components are:
•Computer unit with installed videoconferencing board
•Pan/Tilt/Zoom (PTZ) camera
•Infrared wireless keyboard and receiver
•Remote control unit
•Tabletop microphone
•SVGA monitor (only with MediaConnect 9000Pro)
•Cart (only with MediaConnect 9000Pro)
A range of easy-to-use additional accessories can also be provided to enhance the
abilities of MediaConnect 9000:
VCON VoiceFinder
Document camera
Second PTZ camera
TV monitor
In conjunction with technological developments and VCON’s objective to
provide a state-of-the-art system, components are subject to change. A
component may look different than its illustrated counterpart.

Chapter 1 Welcome to Group Videoconferencing
1-4 VCON MediaConnect 9000 Installation & Setup Guide
MediaConnect 9000 System Computer
The MediaConnect 9000’s standard computer unit contains the videoconferencing
board, software for operating the videoconferencing system, and various
connectors located on the rear panel for connecting the other components and
accessories. The computer’s operating system is Microsoft Windows 2000.
The following figure illustrates the system computer.
MediaConnect 9000 System Computer - Front View
ON/OFF Button Floppy Drive
CD-ROM Eject
CD-ROM Drive

Chapter 1 Welcome to Group Videoconferencing
VCON MediaConnect 9000 Installation & Setup Guide 1-5
Pan/Tilt/Zoom Camera
The Pan/Tilt/Zoom (PTZ) camera is controlled by the wireless keyboard through
the system software. You can pan, tilt and zoom the camera in a wide range of
directions during videoconferences.
The camera has a zoom ratio of 10:1.
Up to six pre-set positions can be set for instant recall through the MediaConnect
9000 application.
Connectors located on the rear of the Camera Unit enable connectivity through the
system cables to the main computer.
Main Camera Unit

Chapter 1 Welcome to Group Videoconferencing
1-6 VCON MediaConnect 9000 Installation & Setup Guide
Wireless Keyboard, Remote Control and Receiver
The infrared wireless keyboard and remote control provide remote control of the
MediaConnect 9000 system. They work in conjunction with an infrared receiver,
which must be located close to or on the SVGA monitor.
When you use the keyboard or remote control, point it at the keyboard receiver
from a distance of up to 6 meters.
For more details about the remote control and its functions, see Appendix A, “The
Remote Control.”
Wireless Keyboard
Keyboard Receiver

Chapter 1 Welcome to Group Videoconferencing
VCON MediaConnect 9000 Installation & Setup Guide 1-7
Tabletop Microphone
The MediaConnect 9000 includes a portable tabletop microphone specifically
designed for videoconferencing in a conference room or training room
environment.
The microphone picks up voices up to 8 feet (2.44 m) away from a meeting
participant. The center of a conference table is the ideal location for the
microphone. Voices may be heard clearly and extraneous noises like paper
shuffling are minimized.
The microphone is equipped with a 20-foot (6.1 m) cable which provides greater
flexibility for placement within the room.
Tabletop Microphone
SVGA Monitor (only with MediaConnect 9000Pro)
The MediaConnect 9000Pro includes a large SVGA monitor. The monitor provides
high quality non-interlaced video at a resolution of up to 1024 x 768 pixels.
Using high-quality horizontal and vertical frequencies, the monitor also provides
options of automatic or manual degaussing. It is powered by 100-120/180-240 Vac
(autoswitchable).

Chapter 1 Welcome to Group Videoconferencing
1-8 VCON MediaConnect 9000 Installation & Setup Guide
Cart (only with MediaConnect 9000Pro)
The MediaConnect 9000Pro includes an elegant mobile wooden cabinet that is
specially designed to house the system components. The SVGA monitor sits on top
of the cart, and two shelves are provided for the computer and other accessories.
MediaConnect 9000Pro Rollabout System on a Cart

Chapter 1 Welcome to Group Videoconferencing
VCON MediaConnect 9000 Installation & Setup Guide 1-9
Optional Accessories Supplied by VCON
The following optional accessories can be connected to the MediaConnect 9000:
VoiceFinder During a group discussion, the VoiceFinder locates
voices, then positions and focuses the camera on the
person currently speaking. Its streamlined structure
contains four high-quality microphones and
advanced technology for intelligent tracking.
VCON VoiceFinder and Camera Unit
Document
camera or
Second PTZ
camera
Increases the video capabilities of the MediaConnect
9000. The second camera may typically be a
document camera or another PTZ camera. For
example, a document camera can show a placed
document on the monitor during a videoconference
session to both the local and remote users.
TV monitor(s) For viewing remote and local video in dual (1 TV)
and triple (2 TV) monitor configurations.