
EN
INTERNATIONAL WARRANTY
TROUBLESHOOTING
VEINOPLUS® V.I. is manufactured according to high-quality standards.
VEINOPLUS® V.I. is guaranteed for 12 months from the date of the purchase against any manu-
facturing defect, except for the battery, glass breakage, normal wear and tear of electrodes and
cable, as well as any damage due to abusive handling or removing parts of VEINOPLUS® V.I. by
unauthorised third parties.
This International Warranty does not aect your consumer statutory rights under applicable local
Laws, nor your rights against the seller arising from your purchase transaction. Please contact Ad
Rem Technology or your local distributor.
Problem: Device non-functioning, blank screen.
Solution: Insert a fresh alkaline battery.
Problem: Screen functioning but there is no sensation in legs.
Solution: Check that both electrodes are correctly applied to the skin and that both are connected
to the device. Increase the intensity of stimulation by single short pushes on the key.
Problem: Stimulation is less eective or less pleasant.
Solution: Check that your skin is clean and free from grease and lotion. Improve stimulation
eectiveness and comfort by gently rubbing one or two drops of water onto the gel surface. If the
problem persists, you need to change the electrodes.
Problem: When electrodes are applied to each leg i.e. one electrode per leg, there is a weaker
sensation in one leg compared to the other, or the sensation is absent in one leg, but not in the
other.
Solution: Calf muscles do not necessarily respond symmetrically. Continue treatment until the less
responsive leg starts to level out with the other. If one leg is still not responsive, while the other has
neared maximum bearable stimulation, please stop stimulation and consider stimulating each leg
individually. That means one session with both electrodes on one calf then another session with
both electrodes on the other.
If your problem is not solved by following the above instructions, please contact Ad Rem Technol-
ogy or an authorised representative.
n VEINOPLUS® V.I. requires neither routine maintenance nor calibration. If necessary, the device can be
cleaned by alcohol-impregnated wipes.
n The electrodes VEINOPLUS® PACK and the cable supplied with VEINOPLUS® V.I. can be replaced
through your local VEINOPLUS® distributor.
n All services are handled either by Ad RemTechnology or by authorised representatives.To obtain this
service, please contact your vendor.
SERVICE
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