Velec CITI + User manual

2021
OWNER’S
MANUAL
IMPORTANT  PLEASE READ THE MANUAL BEFORE
USING YOUR ELECTRICALLY ASSISTED BICYCLE
CITI +
CITI PRO
R48
A2
A2S
FB48
RX36

23
Owner’s Manual
The Velec name and the corresponding logo are registered trademarks.
Copyright © 2021 Velec inc. All Rights Reserved.
Light, efficient and fun!
Whether you choose to pedal normally or use electric
assistance as you pedal or to have your bike travel
under electrical power alone, you can be sure that
as you ride your Velec, you will enjoy all the quality
features that make it the number one electric bicycle.
CONGRATULATIONS
ON YOUR RECENT
PURCHASE OF A
VELEC ELECTRIC
BICYCLE.
Velec inc.
www.velec.ca in Canada
www.velecEBIKE.com in the USA
Wearing a helmet is mandatory !

45
Owner’s Manual
ADDITIONAL INFORMATION
DEALER
OWNER
REFERENCES
Name
Address
Telephone
Name
Address
Telephone
E-mail
Model Name
Purchase Date
Bicycle Serial No
Battery A Serial No
Battery B Serial No
This manual was prepared to show you how to take full advantage of your
Velec bicycle. It contains the latest product information and available equip-
ment characteristics, and will help you to operate it correctly.
Velec Inc. reserves the right to make changes to this manual at any time by
using different pictures or instructions.
If you encounter a problem while using your Velec electric bicycle,
please communicate with your Velec certified dealer.
Finally, we invite you to stay informed about all the latest electric bicycles
offered by Velec Inc. by visiting our website regularly: www.velec.ca in
Canada or www.velecEBIKE.com in the USA.
YOU ARE NOW PART OF THE
NEW GENERATION OF VELEC ELECTRIC
BICYCLE CUSTOMERS.
Important: This manual contains information regarding the safe opera-
tion of your electric bicycle. Please be sure to read and fully understand
all instructions in this manual before using your electric bicycle. Non-
compliance with these instructions could cause damage to your electric
bicycle or its components and improper use and/or operation could cause
injuries or even death.

67
Owner’s Manual
TABLE OF CONTENTS
GENERAL INFORMATION
Notice to the Owner.................................................................................................................................... 8
Velec Limited Warranty.............................................................................................................................. 12
Regulations..................................................................................................................................................... 16
Practical Suggestions.................................................................................................................................. 19
Batteries........................................................................................................................................................... 20
CITI +
CITI PRO
FB48
A2
A2S
RX36
Description .................................................. 50
Instructions for use .................................. 52
Description .................................................. 58
Instructions for use .................................. 60
Description .................................................. 66
Instructions for use .................................. 68
Description .................................................. 74
Instructions for use ................................... 76
Description .................................................. 26
Instructions for use .................................. 28
Description .................................................. 34
Instructions for use .................................. 36
R48
Description .................................................. 42
Instructions for use .................................. 44
You have now puchased a Velec bicycle. Any Questions you may have, should be answered in this
User Guide. If not, you can always contact a trained dealer from your place of purchase.
Velec inc.
www.velec.ca in Canada
www.velecEBIKE.com in the USA
BATTERY WARRANTY
Name of the model
Serial number of battery A
Serial number of battery B
Production date
End of warranty date
To register your electric bicycle, please go to :
CANADA: WWW.VELEC.CA/EN/REGISTER
USA: WWW.VELECEBIKE.COM/US/REGISTER

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Owner’s Manual
NOTICE TO THE OWNER
12
APPLICATION
COMPLIANCE OF PRODUCTS
TO APPLICABLE LEGISLATION
VELEC warrants its EAB conform to laws and norms applicable in the
Province of Québec. For any purchase with a view to using the EAB outside
the Province of Québec, the Owner must personally verify the details of the
legislation effective in the country, state, territory or province concerned,
for the applicable norms, declarations, interdictions and other requirements
of said legislations. The liability of VELEC shall not be engaged in case of
non-compliance with the legislation of the country, the state, the territory or
the province where the product is delivered and/or utilized, it is the owner’s
responsibility to check with local authorities.
The Velec Company Inc. or a Velec affiliate (thereafter referred to as ‘VELEC’)
notifies the owner or the user (thereafter known as ‘Owner’) of an Electrically-
Assisted Bicycle (thereafter referred to as ‘EAB’) of the Velec disclaimer of res-
ponsibility and of the risks and danger of the EAB and of the means to protect
against them following the purchase of the EAB from an authorized VELEC
dealer.
3
4
SAFETY PRECAUTIONS DURING USE
INFORMATION REGARDING RISKS
AND DANGERS AND WAYS TO GUARD
AGAINST THEM
VELEC recommends that the Owner operate the EAB and ride it on a
closed circuit course for a duration of between six (6) and twelve (12) hours,
depending on the user’s level of experience, to allow the Owner to become
familiar with the operation of the EAB, to develop sufficient knowledge and
ability and to become so familiar with it that the user will be provided with a
level of safety that is to be expected. EABs were not designed, developed,
distributed or sold for professional use or to be used commercially, nor to
be used for stunts, ramp acrobatics, jumps, aggressive riding or riding in
excessively rigorous conditions such as: winter conditions (with the bike
in contact with ice, water, salt, sand and calcium) and tropical condi-
tions, (contact with sea salt or riding with heavy loads), or for any other
similar activities.
In order to minimize all risks and dangers from electrocution and to guard
against any fire, burn, damage, prejudice, injury or injury that could cause
death and that could result directly or indirectly from the battery of the EAB,
the general precautions regarding electrical devices are applicable.
The slightest electrical discharge can cause serious injuries and you must
read all the instructions with care. Without limiting the generality of the pre-
ceding, and in addition to the instructions in the Owner’s Manual, VELEC
recommends that you never touch hot surfaces, use only the battery and
the original charger recommended by VELEC, always use the specific
charging equipment to charge the battery, never expose the battery or the
charger to heat, never dismantle or modify the battery or the charger, do
not expose the battery or the charger to liquids, do not use a damaged
battery or charger, stop charging the battery if the charge is incomplete
at the end of the theoretical charging time, stop use of the battery and
charger if they emit an unusual odour, become hotter than usual or if
something seems abnormal, never leave the battery and charger where
they can be reached by children, and here we urge that extreme vigilance
is necessary in this regard, never touch the battery or charger with wet
hands, never turn on the battery or charger if they have damaged cables
or tie downs or if the battery or charger have any kind of malfunction or
have been damaged in any way, always take the battery and charger back
to the dealer for maintenance, examination, repair or setting, always make
sure to correctly connect the charger to the battery and the charger only
to alternating current of 110V A.C., do not use a battery or charger if they
are dusty, do not use the charger with other than the specified current, do
personally check the battery and charger for any damage, do not leave the
battery and charger near an electrical heating appliance, a gas or micro-
wave appliance, do not touch the charger or the battery for too long during
Consequently, non-compliance with these instructions and recom-
mendations renders VELEC warranties null and void and exonerates
VELEC from any liability toward the Owner.

10 11
Owner’s Manual
The Velec name and the corresponding logo are trademarks of Velec Inc.
Copyright © 2021 Velec Inc. All Rights Reserved.
battery charging, do not position the charger or the battery in an unstable
manner and do not cover the battery or the charger or hang anything from
them and never use the battery and charger for any use other than the one
for which they have been designed.
In order to minimize all risks and dangers and to guard against any da-
mage, prejudice, injury and injury that could cause death, VELEC recom-
mends to the Owner to ride carefully on bicycle paths and not on public
roads.
Even if the local competent authorities allow riding on public roads, the
Owner will do so at his or her risk and peril. In addition to the general rules
that apply to riding on bicycle paths or public roads, the Highway Safety
Code, L.R.Q. chap. C-24.2 contains special provisions for users of EAB
and these must be followed to protect against all risks and dangers that are
inherent to the use of an EAB.
The EAB must be checked periodically by your dealer as part of regular
maintenance and to spot stress and/or potential failures including but
without limiting the generality of the preceding, cracks, deformations,
corrosion, paint chipping dents and for any other indications of potential
problems, improper use or abuse. These periodic inspections are proven
essential safety measures that can prevent accidents and injuries to the
Owner.
Negligence or non-compliance with these regulations can cause serious in-
juries to the Owner and may, in certain cases, cause death. Consequently,
non-compliance with these instructions and recommendations renders the
warranties given by VELEC null and void and exonerates VELEC from all
liability toward the Owner. 6
5
GENERAL DISCLAIMER OF RESPONSIBILITY
VELEC shall not be responsible for damages of any kind, whether material,
immaterial or corporal, sustained by the Owner including loss of time, loss of
income, trouble and inconvenience that might result from:
• Improper operation of the EAB;
• Non-compliance with the instructions and recommendations contained in
the Notice to the Owner and in the Owner’s Manual;
• Any handling-related incident whether involving error or not;
• Any abnormal use or use which does not conform to the EAB’s
designed purpose.
• Any cause of exterior origin.
VELEC advises the Owner that using the EAB entails inherent risks and
dangers that the Owner agrees to assume completely whatever their nature.
The Owner accepts to hold VELEC harmless from any liability and to solely
assume liability for any damage of whatever nature that he might sustain or
that the Owner might cause to a third party.
The Owner renounces any claim and any procedure, of whatever nature,
against VELEC, in the event of losses, damages or injuries of any kind that
he or she might sustain while using the EAB and this applies before, during
and after said use.
APPLICABLE LAWS AND
COMPETENT TRIBUNALS
All disputes or disagreements that might arise following the purchase of the
EAB from a dealer shall be subject to the laws that apply in the Province
of Québec. Parties shall elect domicile in the Montréal Judicial District,
Province of Québec, for the hearing of any claim pertaining to interpreta-
tion, application, conclusion, terms, validity and effects of the warranty.

12 13
Owner’s Manual
VELEC LIMITED WARRANTY
1
APPLICATION
By the present, the Velec Company Inc. or a Velec affiliate (hereafter referred
to as ‘VELEC’) gives notice to the owner or the user (hereafter referred to as
‘Owner’) of an Electrically Assisted Bicycle (hereafter referred to as ‘EAB’) of
the provisions of the limited warranty that VELEC offers the Owner following
the purchase of the EAB from an authorized VELEC dealer.
2
WARRANTY AGAINST HIDDEN DEFECTS
VELEC warrants to the owner that every EAB, when new, is exempt from
hidden defects. Should the Owner discover what he believes is a hidden
defect, he must notify VELEC in writing within three (3) days from the
moment when the Owner first becomes aware of said defect in order to
give VELEC the opportunity to correct said defect if possible, at the sole
discretion of VELEC and provided VELEC can establish said hidden defect
is present before the expiration of the warranty.
3
4
WARRANTY AGAINST APPARENT ANOMALY
The Owner must verify the apparent condition, the quantity and the
contents of the EAB following the purchase and, on the same day, must
immediately proceed with a complete inspection of the EAB with help
from the Owner’s Manual. If there is damage, if a part is missing or is
damaged, if the EAB is broken, or if there are other problems of the same
kind (hereafter known as: ‘Apparent anomaly’), the Owner must contact the
dealer immediately and notify VELEC within three (3) days from the date of
purchase from the dealer by registered letter, a receipt for which must be
kept for reference. Should the Owner not advise of the Apparent anomaly
within the prescribed time period, VELEC shall not be responsible for any
prejudice suffered by the Owner due to the Apparent anomaly and the EAB
shall be deemed free of any Apparent anomaly when purchased and the
Owner deemed satisfied with the purchase.
5
PROPULSION SYSTEM WARRANTY
6
As for any other consumer good, the EAB has a useful life cycle. The length
of the useful life cycle can vary depending on the criteria chosen for work-
manship and materials of the EAB as well as the kind of use and frequency to
which the EAB has been subjected. However, VELEC advises the Owner that
the maintenance and upkeep performed on the EAB during its useful life cycle
are very important as a means of prolonging the useful life cycle of the EAB.
The life expectancy of a Lithium battery is 3 to 5 years. If the battery
has not been used for a prolonged period of time (more than 6 mon-
ths), it is possible that the battery loses its capacities or no longer
works. Make sure to charge your battery and to use your electric bi-
cycle on a regular basis. Charging your battery on a regular basis is
not enough to maintain good battery health, it must be used on the
electric bicycle to maximise its longevity. Consequently, VELEC advises
the Owner that the EAB must be checked periodically by the dealer as general
maintenance of the EAB and as a means of detecting stress and/or potential
failures including, but without limiting the generality of the preceding, cracks,
deformations, corrosion, paint chipping, dents and any other indications of
potential problems, improper use or abuse. These regular verifications are
important safety checks and they are essential in helping to prevent acci-
dents, bodily injury and premature reduction of the useful product life cycle
of the EAB.
FRAME
VELEC warrants to the Owner that the frame of the EAB, when new, is
free from defects in materials and workmanship. This warranty shall
expire thirty-six (36) months following the purchase date of the EAB
from the dealer. The bicycle’s frame excludes the battery, all the electric
components, the paint and finish, the front fork, the wheels, the tires, the
drive train, the brakes, the saddle post, the handlebar and stem and any
suspension component or part.
VELEC warrants to the Owner that the propulsion system included with the
EAB, when new, is in good working condition. This warranty shall expire
twenty-four (24) months following the purchase date of the EAB from
the dealer. The propulsion system is defined as including the control dis-
play, the accelerator components, the motor, the wiring cluster parts and
the electric cables.
USEFUL LIFE WARRANTY

14 15
Owner’s Manual
9
Without limiting the generality of the preceding, the VELEC Limited
Warranty excludes components of the EAB that are damaged by an error
or negligence in the maintenance of the EAB and its components or resul-
ting from a use that does not conform to the Notice to the Owner and to
the VELEC Owner’s Manual by the Owner. With the exception of the parts
specifically mentioned in the present Limited Warranty, the purchase of the
EAB is made at the risk and peril of the Owner.
8
VALIDITY OF THE LIMITED WARRANTY
LIMITED WARRANTY
The VELEC Limited Warranty is conditional to the EAB having been han-
dled and maintained adequately by the Owner in accordance with the
Notices to the Owner and the instructions printed in the Owner’s Manual
and on the EAB having been stored in appropriate conditions and at an
adequate temperature given the specific characteristics of the EAB. To be
able to benefit from the terms and conditions of the Limited Warranty offe-
red by VELEC, the Owner must fill a VELEC Limited Warranty form (which
can be found in the Owner’s Manual on page 5, at the dealer’s and at the
Velec Internet site at www.velec.ca in Canada or www. velecEBIKE.com in
USA) and return it to your delaer with a copy of the invoice obtained at the
time of purchase to VELEC within thirty (30) days of the purchase date.
7
MERCHANDISE RETURN POLICY
DURING WARRANTY PERIOD
If a defect occurs during the warranty period, the parts (batteries, controller,
or any other parts of the bicycle) will have to be shipped to Velec directly from
an authorized Velec retailer and, following repairs, Velec shall ship the parts
back without charge to the retailer exclusively. We will return the parts under
warranty only at the dealer who sold you your electric bicycle.
If the shipping address is different than the nearest Velec retailer’s the
customer shall have to pay shipping costs both to and from said different
address.
DURING THE WARRANTY PERIOD, SHOULD THERE BE A
PROBLEM WITH YOUR EAB, YOU SHOULD HAVE REPAIRS MADE
BY AN AUTHORIZED VELEC RETAILER IN ORDER TO CONSERVE
YOUR RIGHTS UNDER THE WARRANTY.
Example: For a rear wheel flat or tire replacement, the rear wheel will have
to be removed with the motor as well as all connections extending to the
controller. Only a Velec-trained person is qualified to perform this work
without causing damages. It is thus strongly recommended that the Owner
contact an authorized Velec representative to have the work performed.
Should this not be done, the Owner shall not hold the company liable
for any damages caused by an improper procedure by a person who is
unqualified and not authorized by Velec.
THE WARRANTY IS NON TRANSFERRABLE
VELEC warrants to the owner that the battery included with the EAB, when
new, is in good working order. If a VELEC electric bicycle is purchased in the
year 2021 with a battery of the same year, the warranty on the battery shall
expire twenty-four (24) months following the purchase date. MAKE SURE
THAT THE BATTERY WAS NEW WHEN PURCHASED. THE YEAR OF THE BATTERY
IS WITHIN THE SERIAL NUMBER.
THE BATTERY MUST BE CHARGED AT LEAST EVERY TWO
MONTHS
SHOULD THESE INSTRUCTIONS NOT BE FOLLOWED, THERE
IS A RISK OF BATTERY MALFUNCTION AND THIS WILL NOT BE
COVERED BY THE LIMITED WARRANTY.

16 17
Owner’s Manual
REGULATIONS
• The use of an approved bicycle safety helmet is mandatory at all
times while riding an electrically-assisted bicycle.
• The minimum age for the legal right to ride on an electric bicycle or
tricycle is 14 years.
• It is mandatory for persons aged 14 to 18 years to have a permit for
mopeds and motorized scooters.
• A permit is not required for adults aged 18 and over.
• An electric bicycle or tricycle must be equipped with pedals and its
power must not exceed 500W.
• The maximum speed on level ground allowed for an electric bicycle
in its powered mode is 32 km/h.
• Riding an electric bicycle or tricycle is allowed everywhere bicycles
are authorized.
* For use outside of the Province of Québec, the user must personally
check the details of the legislation applicable to the country, state, territory
or province concerned, whether for norms, declarations, interdictions and
other requirements of such legislation.
• The use of an approved bicycle safety helmet is mandatory at all times
while riding an electrically-assisted bicycle.
• The minimum age for the legal right to ride on an electric bicycle is
16 years.
• An electric bicycle must be equipped with pedals and its power must
not exceed 500W.
• The maximum speed on level ground allowed for an electric bicycle in
its powered mode is 32 km/h.
• Riding an electric bicycle is allowed everywhere bicycles are authorized.
* For use outside of the Province of Ontario, the user must personally
check the details of the legislation applicable to the country, state, territory
or province concerned, whether for norms, declarations, interdictions and
other requirements of such legislation.
TRANSPORT CANADA REGULATIONS FOR
THE PROVINCE OF QUEBEC* AND THE
MARITIME PROVINCES
ONTARIO REGULATIONS*

18 19
Owner’s Manual
PRACTICAL SUGGESTIONS
USING AN ELECTRIC BICYCLE
BATTERIES
As indicated in the Notice to the Owner, it is essential that you become
familiar with the use of your Velec bicycle before riding it in traffic. You
must get used to riding your electric vehicle in a controlled area that is
away from traffic and various other obstacles that might be encountered
during a bike ride.
It is strongly recommended that you get a good quality locking system for
your Velec and that you ask your dealer about the best means of protecting
against theft.
An annual inspection of your Velec together with maintenance and lubrica-
tion are suggested to optimize the vehicle’s performance.
Regularly check the pressure of your tires so that they have the correct
pressure as suggested by the manufacturer (the recommended pressure is
shown on the side of the tire).
Each pound of pressure below the recommended amount will reduce
your battery’s range by 1 km or .6 mile.
To properly use, maintain and store your battery, it is important that you
read the instructions contained in the ‘Batteries’ section of this manual.
When the time comes when your battery must be replaced, please be
environmentally-conscious and take the battery back to the dealer, who will
then forward it to a recycling facility.
TIRES
• The use of an approved bicycle safety helmet is mandatory at all times
while riding an electrically-assisted bicycle.
• The minimum age for the legal right to ride on an electric bicycle
is 16 years.
• An electric bicycle must be equipped with pedals and its power must
not exceed 500W.
• The maximum speed on level ground allowed for an electric bicycle in
its powered mode is 32 km/h.
• Riding an electric bicycle is allowed everywhere bicycles are authorized.
* For use outside of the Province of British Columbia, the user must personally
check the details of the legislation applicable to the country, state, territory or
province concerned, whether for norms, declarations, interdictions
and other requirements of such legislation.
BRITISH COLUMBIA REGULATIONS*, MAC
(MOTION ASSISTED CYCLES)

20 21
Owner’s Manual
LITHIUM BATTERIES
36V AND 48V
IMPORTANT: For safety recommendations in the handling and use
of the battery and charger, please refer to the Notice to the Owner.
(Page 8)
All Velec electric bicycles have the most up-to-date battery
technology that can be found on the market. We only use Lithium
batteries in 36V or 48V.
BATTERY TYPES PER MODEL :
Citi + and Citi PRO
Integrated in-frame battery 36V/7Ah (252Wh)
Optional rear 36V/7Ah (252Wh) or 36V/10.5Ah (378Wh) battery
R48
Central battery : 48V/10.5Ah (504Wh) , 48V/14Ah (672Wh)
A2
Battery beneath seat : 36V/10.4Ah (374Wh), 36V/13Ah (468Wh), 36V/17.5Ah
(630Wh)
A2S
Battery beneath seat : 36V/10.4Ah (374Wh), 36V/13Ah (468Wh), 36V/17.5Ah
(630Wh)
FB48
Battery beneath seat : 48V/10.4Ah (499Wh), 48V/13Ah (624Wh), 48V/17.5Ah
(840Wh)
RX36
Integrated in-frame battery : 36V/10.5Ah (378Wh)

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Owner’s Manual
BATTERY CHARGING PROCEDURE :
1. Remove the key from the battery before charging it for models A2,
A2S, FB48 and switch into the off position for Citi +, Citi PRO, RX36, R48.
2. First, plug the charger to an 110V AC outlet.
3. Next, connect the charger to the battery.
4. Then do the opposite, always disconnect the charger from the 110V AC out-
let first then disconnect the charger from the battery. (Make sure you connect
and disconnect the cables in the correct sequence as explained above).
A full charge may require up to 8 hours without interruption.
CAN THE BATTERY BE CHARGED
AT ANY TIME OR IS IT BETTER TO WAIT
UNTIL IT IS COMPLETELY DISCHARGED ?
You may charge your battery at any time, as this type of battery does not have
any ‘memory effect’ and the charger is of the ‘smart type’; it will stop charging
by itself once the battery is fully charged. Nevertheless, it is essential to never
leave the battery connected to the charger for more than 12 hours.
WHEN SHOULD THE BATTERY BE CHARGED ?
It is recommended to charge the battery as needed. For instance, if you only
use your electric vehicle during brief periods of time and for short rides, the
battery may be recharged following several such rides. If, on the other hand,
you are planning a long ride of 40 km / 25 miles or more, it is recommended
to fully charge your battery before leaving. Generally speaking, if the battery
charge indicator on the handlebar or on the battery indicates there is less
than a 50% charge remaining, charging of the battery is recommended.
WHAT SHOULD BE DONE IN WINTER TO
MAINTAIN THE BATTERY IN GOOD CONDITION?
During the long periods when you will not be using your Velec, store the
battery inside your house after charging it completely for 8 hours; afterward,
you must charge your battery for two hours every two months.
Always use the Lithium charger supplied by Velec with a Velec Lithium bat-
tery, otherwise your charger and your battery might be damaged.

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Owner’s Manual
IMPORTANT
HOW TO STORE YOUR BATTERY ?
It is essential that you look after battery maintenance at regular intervals.
This is particularly important during the off season, when you are not using
your bicycle for long periods.
36V Lithium Battery
Your battery must maintain a minimum voltage of 30 volts. If the voltage
goes below 30 volts, the battery could become irrecoverably damaged and
might no longer be able to accept a full charge.
48V Lithium Battery
Your battery must maintain a minimum voltage of 40 volts. If the voltage
goes below 30 volts, the battery could become irrecoverably damaged and
might no longer be able to accept a full charge.
To keep the battery properly under warranty, If using your Velec seasonably
you should follow these simple maintenance procedures:
Immediately following your last long ride of the season, charge your battery
for 2 to 8 hours depending on the model. Then, during the the off months,
charge the battery for 2
hours every two months.
The easiest way is to take note in your agenda or calendar.
CHARGING YOUR BATTERY FOR 2 HOURS EVERY 60 DAYS
WHENEVER YOU’RE NOT USING IT IS THE MOST IMPORTANT
THING TO REMEMBER! IF THESE DIRECTIVES ARE NOT
RESPECTED, YOUR BATTERY MIGHT STOP WORKING AND WILL
NOT BE COVERED BY THE LIMITED WARRANTY.
NEVER LEAVE THE BATTERY CONNECTED TO THE CHARGER
AND TO AN ELECTRICAL POWER OUTLET FOR MORE THAN
24 HOURS. THIS COULD DAMAGE THE CHARGER AND THE
BATTERY.
NEVER CONNECT YOUR BATTERY AND YOUR CHARGER TO
AN ELECTRICAL OUTLET FOR AN OVERLY LONG PERIOD OF
TIME (DURING THE WHOLE WINTER FOR INSTANCE). THIS WILL
DAMAGE YOUR BATTERY AND YOUR CHARGER. THIS MUST
ABSOLUTELY BE AVOIDED.
MINIMUM BATTERY MAINTENANCE
SCHEDULE
Do not expose it to extremes of heat (more than 40ºC / 105ºF) or cold (-10ºC
/ 14ºF) or to damp conditions (rain, water, garage, shed, hangar or unheated
basement).
YOU MUST AVOID USING AN EAB DURING EXTREME CONDITIONS
(FOR YOUR SAFETY AND FOR PROPER FUNCTIONING OF YOUR EAB).
YOUR VELEC WILL FUNCTION BETTER AND LAST LONGER IF YOU AVOID
SUBJECTING IT TO SALT, SAND, CALCIUM, WATER AND ICE. USING YOUR
BICYCLE IN SUCH CONDITIONS WOULD ALSO VOID YOUR WARRANTY.

26 27
Owner’s Manual
Choice of colors
Titanium or red
VELEC
CITI +
* May differ from photograph
1
10
11
7
6
12
5
13
9
8
17
3
14
15 13
16
ONLY 19KG !
REMOVABLE BATTERY
ON THE SIDE
DESCRIPTION
Specifications could change without warning.
Speed & Distance (Under ideal conditions*): Potential Speed up to 32 km/h
Range:
No Pedaling Mode: 25 km to 60 km or 15 miles to 37 miles depending on the use of one or two
batteries, with a complete charge and in ideal conditions.
Level 2 Pedal Assist Mode: 55 km to 125 km or 34 miles to 78 miles depending on the use of one or
two batteries, with a complete charge and in ideal conditions.
*Ideal conditions: These apply for an 75kg or 165 lbs. person riding on paved and level roads,
without headwinds and with tires inflated to the manufacturer’s specifications (see recommended
pressure on side of tire) and between 15 to 20 km/h or 9 to 13 mp/h.
1. 36V/350W rear-wheel motor (40 Nm of torque)
2. New generation alloy frame 6061
3. Battery A – Lithium 36V/7Ah (252Wh)
4. Battery B - Lithium 36V/7Ah (252Wh) or 36V/10.5Ah (378Wh) on rear carrier
(Optional)
5. Thumb throttle
6. Control Panel
a. I/O
b. 5 Assistance modes (1 to 5)
c. Battery Level
7. Double wall 700C rims
8. CST E-Series 700x38mm tires
9. Single rear carrier
10. Shimano or SRAM - 8 or 9 speed Rear Derailleur
11. 48T crank set
12. Front and rear hydraulic disc brakes with motor cut-off
13. Seat post suspension and/or front suspension (Optional)
14. Alloy adjustable stem
15. Plastic front and rear fenders
16. Front LED light powered by main battery
17. Rear LED braking light powered by main battery
18. Bicycle weight : 16.5 kg or 36 lbs.
19. Battery A weight : 2.5 kg or 6 lbs.
20. Battery B weight : 2.5 kg or 6 lbs.
12

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Owner’s Manual
MODEL CITI +
First, make sure that the battery is locked within the frame. To activate the
Citi+, press the (power switch symbol) button on the control panel on the
the handlebar. The LCD panel will show Assistance mode 0. In order to use
the assistance or the throttle, select the assistance levels from 1 to 5 with the
control panel.
If you shutdown the bicycle with the (power switch symbol) on the control
panel on the handlebar or on the battery, the assistance Level will return to 0
when you reactivate for security purpose.
Color LCD Panel with the assistance
battery button
BICYCLE’S
ELECTRICAL MODES
There are 3 lights at the bottom of the battery. The first light is red and will
glow only if the battery is discharged. The second is blue and indicates that
the battery is roughly at around half its charge. The last light is green and
indicates that the battery is fully charged or at a high charge percentage.
The battery’s charge level is visible on the Control Panel.
Battery Charge Level on
Color LCD Control Panel
Battery Level

30 31
Owner’s Manual
Assistance Level Selector on
LCD Control Panel
5 ASSISTANCE LEVELS
Turn the motor on, press the assistance level selec-
tor on the LCD Control Panel and choose one of the
6 positions.
Position 0
In this mode when you pedal or use the throttle, the motor will never turn ON.
The electric bicycle can be pedaled as a regular bicycle in this position.
Position 1
When you pedal, the motor starts and provides you with 20% of assistance to
easily reach 10km/h. Beyond the 10km/h speed, the motor slowly reduces its
assistance allowing the cyclist to provide more effort.
Position 2
When you pedal, the motor starts and provides you with 35% of assistance to
easily reach 15km/h. Beyond the 15km/h speed, the motor slowly reduces its
assistance allowing the cyclist to provide more effort.
Position 3
When you pedal, the motor starts and provides you with 55% of assistance to
easily reach 20km/h. Beyond the 20km/h speed, the motor slowly reduces its
assistance allowing the cyclist to provide more effort.
Position 4
When you pedal, the motor starts and provides you with 75% of assistance to
easily reach 25km/h. Beyond the 25km/h speed, the motor slowly reduces its
assistance allowing the cyclist to provide more effort.
Position 5
When you pedal, the motor starts and provides you with 100% of assistance
to easily reach 32km/h. Beyond this point, the motor does not provide any
assistance.
Use this mode whenever you wish to benefit from electrical assistance, which
makes pedaling easier.
(This mode gives you longer range for the same charge.)
ASSISTANCE MODE
NON-PEDALING MODE
From a stop or while in motion, simply turn the Throttle Handle (on the right)
to move forward. To reach the top of some hills, it may be required to have to
pedal as well.
Based on ideal conditions with a fully-charged battery.
Range estimates are based on ideal conditions with a fully-charged battery.
Range may vary depending on road conditions, the number of and grade of
slopes, the direction and the force of wind, the tire pressure and weight of the
user.

32 33
Owner’s Manual
1. Activate the console by pressing on the ON button for 3 seconds.
2. Press both the «+» and «-» button at the same time for 3 seconds and the
odometer will be set back to zero.
It is the only programmable function. To make sure that the electric bicycle
functions properly, It will be impossible to make any other modifications.
The smart charger supplied with the Velec Citi + allows very fast charging. It
charges the battery at a speed of 4A. This charges approximately 85% of the
batteries in 90 minutes. The remaining 15% will be charged at a slower speed
to increase battery life.
When the charger glows red, the battery is charging. If the indicator light is
green, the battery is fully charged.
HOW TO PUT THE ODOMETER BACK TO
ZERO?
INFORMATION ABOUT THE CHARGER
Press the Thumb Throttle (on the left of the hand-
lebar) until the desired speed is attained, maintain
this speed for a few seconds then press (-) button
until you see a « C » in the LCD panel then you can
release the button the Cruise control is activate. You
can now release the Throttle Handle and the speed
will be maintained.
To deactivate the Cruise Control, simply press one
of the brake levers.
MANUAL MODE WITHOUT
PEDAL-ASSISTANCE OR THROTTLE
When you select the 0 mode from the LCD Panel, the Assistance and the
Throttle will not be active, but you will have access to the Panel informa-
tions, speed, distance, etc.
Note that as soon as you use the brakes, the motor turns off automatically and
the chosen functions are deactivated.
Cruise Control
CRUISE CONTROL

34 35
Owner’s Manual
DESCRIPTION
Specifications could change without warning.
Speed & Distance (Under ideal conditions*): Potential Speed up to 32 km/h
Range:
No Pedaling Mode: 25 km to 60 km or 15 miles to 37 miles depending on the use of one or two
batteries, with a complete charge and in ideal conditions.
Level 2 Pedal Assist Mode: 55 km to 125 km or 34 miles to 78 miles depending on the use of one or
two batteries, with a complete charge and in ideal conditions.
*Ideal conditions: These apply for an 75kg or 165 lbs. person riding on paved and level roads,
without headwinds and with tires inflated to the manufacturer’s specifications (see recommended
pressure on side of tire) and between 15 to 20 km/h or 9 to 13 mp/h.
1. 36V/200W mid-drive motor (50Nm of torque)
2. New generation alloy frame 6061
3. Battery A – Lithium 36V/7Ah (252Wh)
4. Battery B - Lithium 36V/7Ah (252Wh) or 36V/10.5Ah (378Wh) on rear carrier
(Optional)
5. Thumb throttle
6. Control Panel
a. I/O
b. 5 Assistance modes (1 to 5)
c. Battery Level
7. Double wall 700C rims
8. CST E-Series 700x38mm tires
9. Single rear carrier
10. Shimano or SRAM - 8 or 9 speed Rear Derailleur
11. 38T crank set
12. Front and rear hydraulic disc brakes with motor cut-off
13. Seat post suspension and/or front suspension (Optional)
14. Alloy adjustable stem
15. Plastic front and rear fenders
16. Front LED light powered by main battery
17. Rear LED braking light powered by main battery
18. Bicycle weight : 16.5 kg or 36 lbs.
19. Battery A weight : 2 .5 kg or 6 lbs.
20. Battery B weight : 2.5 kg or 6 lbs.
Choice of colors
Titanium
VELEC
CITI PRO
* May differ from photograph
1
10
11
7
5
16
12
6
14
9
8
17
15
3
2
15
13
ONLY 19KG !
DISCREET MID DRIVE
MOTOR
12
13

36 37
Owner’s Manual
BICYCLE’S
ELECTRICAL MODES
There are 3 lights at the bottom of the battery. The first light is red and will
glow only if the battery is discharged. The second is blue and indicates that
the battery is roughly at around half its charge. The last light is green and
indicates that the battery is fully charged or at a high charge percentage.
The battery’s charge level is visible on the Control Panel.
Battery Charge Level on
Color LCD Control Panel
Battery Level
MODEL CITI PRO
First, make sure that the battery is locked within the frame. To activate the
Citi Pro, press the (power switch symbol) button on the control panel on the
handlebar. The LCD panel will show Assistance mode 0. In order to use the
assistance or the throttle, select the assistance levels from 1 to 5 with the
control panel.
If you shutdown the bicycle with the (power switch symbol) on the control
panel on the left side of the handlebar or on the battery, the assistance Level
will return to 0 when you reactivate for security purpose.
Color LCD Panel with the assistance
battery button

38 39
Owner’s Manual
Assistance Level Selector on
LCD Control Panel
5 ASSISTANCE LEVELS
Turn the motor on, press the assistance level selec-
tor on the LCD Control Panel and choose one of the
6 positions.
Position 0
In this mode when you pedal or use the throttle, the motor will never turn ON.
The electric bicycle can be pedaled as a regular bicycle in this position.
Position 1
When you pedal, the motor starts and provides you with 20% of assistance to
easily reach 10km/h. Beyond the 10km/h speed, the motor slowly reduces its
assistance allowing the cyclist to provide more effort.
Position 2
When you pedal, the motor starts and provides you with 35% of assistance to
easily reach 15km/h. Beyond the 15km/h speed, the motor slowly reduces its
assistance allowing the cyclist to provide more effort.
Position 3
When you pedal, the motor starts and provides you with 55% of assistance to
easily reach 20km/h. Beyond the 20km/h speed, the motor slowly reduces its
assistance allowing the cyclist to provide more effort.
Position 4
When you pedal, the motor starts and provides you with 75% of assistance to
easily reach 25km/h. Beyond the 25km/h speed, the motor slowly reduces its
assistance allowing the cyclist to provide more effort.
Position 5
When you pedal, the motor starts and provides you with 100% of assistance
to easily reach 32km/h. Beyond this point, the motor does not provide any
assistance.
Use this mode whenever you wish to benefit from electrical assistance, which
makes pedaling easier.
(This mode gives you longer range for the same charge.)
ASSISTANCE MODE
NON-PEDALING MODE
From a stop or while in motion, simply turn the Throttle Handle to move
forward. To reach the top of some hills, it may be required to have to pedal as
well.
Based on ideal conditions with a fully-charged battery.
Range estimates are based on ideal conditions with a fully-charged battery.
Range may vary depending on road conditions, the number of and grade of
slopes, the direction and the force of wind, the tire pressure and weight of the
user.