Venen Engel Premium 12 User manual

OPERATING INSTRUCTIONS
ENGLISH

PRELIMINARY REMARK
Congratulations on the purchase of this device! You will enjoy your Venen Engel very much! If you are satisfied with your
Venen Engel, we would be very pleased if you submitted a review.
This guide includes details that should be taken into account by the user, to avoid risks, and to enable the safe use of the
device.
Should you have any questions about its application, its accessories, or if you have suggestions, please do not hesitate to
contact us! We are also happy to help you with any complications that develop during or after using the product.
Telephone: [phone]
Whatsapp: [phone]
Mail: [email protected]
Web: www.venenengel.de
HelpDesk: help.venenengel.de
BEFORE YOU GET STARTED
●Please read the operating instructions carefully before using the device.
●Keep this user manual so you can consult it, if necessary.
●Venen Engel may not be used if you suffer from certain health conditions. Please read the list of
contraindications carefully on last page.
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STEP 1: BEFORE USE
CONNECT THE HOSE SET
AND CUFFS
Connect the tubes to the connectors on
the cuffs. Make sure the longest tube
goes to the foot air chamber.
Note: We recommend that you do not
detach the connectors after setup.
CONNECT THE TUBE SET AND THE
CONTROL UNIT
There are two clips on the side of the
multi-plug. Depress the clips then insert
the multi-plug into the control unit.
Note: Please insert the small fittings of
the multi-plug into the openings found
above the air outlets.
CONNECT THE POWER SUPPLY TO
THE CONTROL UNIT
Connect the power supply to both the
control unit and an outlet to ensure
power.
Note: To keep the device clean, we recommend wearing thin jogging pants or leggings. Keep pockets empty. Zip the cuffs
completely closed to avoid sudden opening. Be careful not to kink the tubing during use.
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STEP 2: OPERATION
Turn the device on.
Select the run time.
Select the pressure level.
Select the program.
Customize the
program using
additional functions
(see next page).
Start the program.
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Enable/disable the key lock.

STEP 2: OPERATION - ADDITIONAL FUNCTIONS
DEACTIVATE AIR CHAMBERS
●To deactivate individual chambers, press the number button below the chamber.
●The air chamber is deactivated once the number button beneath the chamber is no longer
illuminated.
INDIVIDUAL CHAMBER PRESSURE SETTING (INDIVIDUAL PRESSURE)
●Adjusts the desired pressure for each selected chamber.
●Activate this function by holding the button until all number buttons below the chambers start
blinking.
●Then select the desired chamber and enter the preferred pressure.
●Repeat these steps for each chamber as desired.
●Long press the button to save your settings.
●The flashing icon confirms that you successfully activated the function.
INTERVAL TIMER SETTINGS (INTERVAL)
●Set the pause duration between two message intervals.
●The interval timer starts after the hold timer of the last chamber(s) message interval of any
program has ended.
●The duration can be set from 0-50s in 10-second increments by button press.
HOLD TIMER SETTINGS (HOLD)
●Maintain the desired pressure for a specified duration in an active chamber
●The hold timer starts when the chamber target pressure is reached.
●The duration can be adjusted from 0-5s in 1-second increments by button press.
-
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INSERT BATTERY
●Remove the battery protection insert prior to using the remote for
the first time.
●Insert a type CR2032 battery (please note that we are not allowed to include
batteries due to shipping regulations).
OPERATING THE REMOTE CONTROL
●The remote control is used in a similar way to the display unit
described on the previous pages.
STEP 2: OPERATION - REMOTE CONTROL
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STEP 3: ENJOY THE MESSAGE
MESSAGE PROGRAMS A-H:
The air chambers in the leg cuffs are filled based on the
selected program. This creates an optimal and relaxing
gliding pressure message on both legs. Duration and
pressure, in addition to optional additional functions can
also be adjusted during the message.
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STEP 4: STOPPING AND DISASSEMBLY
After the set time has elapsed or after pressing the off switch, remove the multi-plug from the device. If you don't feel well
during the message, you can switch the system off at any time.
Once turned off, you can open the cuffs. To quickly deflate the air chambers after use, press on the air chambers with both
hands.
The gray tube cuff connectors can be left permanently connected.
For storage, place the cuffs (incl. tubes) on top of each other. Then roll them loosely together.
The cuffs can be cleaned using a damp cloth and mild detergent. Allow the cuffs to dry thoroughly.
TROUBLESHOOTING
AIR IS ESCAPING (AUDIBLY)
1. Check the tubes and connectors for damage or kinks that could cause air to be trapped.
2. Make sure the multi-plug is seated correctly in the control unit.
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TROUBLESHOOTING
THE DEVICE DOES NOT TURN ON
1. Make sure the power supply is seated correctly in the unit and plugged into an outlet.
2. If the device still won't turn on, remove the power supply from the device. Turn the device over and remove the fuse
holder labeled "FUSE" on the bottom of the device using a screwdriver. Check whether the fuse inside is intact.
3. If the fuse is intact, screw it fully back into the device and contact our customer service team. If the fuse is damaged,
replace it with a commercially available thin wire fuse (slow blow (TR); 3.15A; 5x20mm).
THE CUFFS INFLATE IN THE WRONG ORDER
1. Make sure the multi-plug is inserted in the control unit using the correct orientation. The multi-plug is seated correctly
if the small fittings of the multi-plug are in the openings found above the air outlets.
THE CONTROL UNIT IS UNUSUALLY LOUD
1. Unusually loud means that you're unable to carry on a conversation or relax during use or that the device's volume level
exceeds 75dB.
2. This can also happen if the security screw included during transportation has not been removed. We normally remove
the transportation security screw prior to delivery, however if your device still has one you can easily remove it yourself.
3. To do this, open the cover on the bottom then remove and dispose of the transportation screw.
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Number of programmes 8
Number of air chaimbers 12
Weight [in kg]  5
Power output [in W] 78
Mains frequency [in Hz] 50 / 60
Voltage [in V] AC220-240
Timer setting [in min] 5-99
Pump output [in l/min] 20-25
Pressure [in mmHg] 30-240
Dimensions [in cm] 30 x 25 x 16
Protection class II/
Temperature range [in °C]
(use and storage)
10-40
Humidity [in %]
(use and storage)
30-85
Fuse T 0,315 A H
CONTENT & TECHNICAL DETAILS
Device Power plug
Multi-Plug air hose set
Cuffs
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Remote control

SAFETY INSTRUCTIONS
Keep these operating instructions in a safe place! Do not disassemble or
burn the unit. Repairs to the control unit may only be carried out by
specialists authorised by Wellcosan GmbH, otherwise the warranty may
be voided. In case of damage to the unit, pull out the mains plug and
switch off the unit. Also disconnect the mains plug and switch it off if
the unit has come into contact with water or other liquids. Do not use the
unit in damp rooms. Ensure that the unit is standing securely. Do not
subject the device to shocks or throw them. The unit must not be
covered by other objects during operation. Make sure that the hoses do
not twist or kink during use and storage. Keep the unit away from
sources of heat (e.g. direct sunlight, radiators and others). When you are
not using the unit, the unit must be switched off. The unit switches itself
off after 10 minutes of inactivity.
When not in use also unplug the appliance from the mains. Always
unplug the appliance from the mains before cleaning. Keep the product
away from children or persons who have not been instructed in its use.
WARRANTY
We grant 24 months on the control unit. In the event of a malfunction, it
may be necessary to send the unit in for inspection. In this case, please
ensure that the shipping carton is appropriately padded in order to avoid
possible transport damage. Unfortunately, no warranty claims can be
made for defects that are due to improper shipping. Warranty
conditions: Insofar as there is a legal obligation to provide a warranty,
either a replacement will be provided free of charge or the manufacturer
will be given the opportunity to rectify the defect, to the exclusion of the
right to rescission or reduction. Should the rectification of defects fail
despite several attempts or should a replacement unit also be afflicted
with a defect for which the manufacturer is responsible, the customer
shall be entitled to rescission or reduction.
Warranty exclusion: Excluded from the warranty are defects caused by
forcible damage, improper operation, external force or third party
modification and repair measures, such as defects caused by incorrectly
dimensioned or short-circuited fuses or defects attributable to normal
wear and tear. Warranty requirement: The warranty claim exists only in
conjunction with the original proof of purchase (invoice). Therefore, keep
the purchase receipt in a safe place.
If you have any problems or questions when using the system, please do
not hesitate to contact us at [phone] or
[email protected].
This marking on the unit means that you must not dispose of it in
normal household waste at the end of its service life. Please have it
disposed of by an electronic waste disposal company.
With the CE marking, the manufacturer or importer confirms the
conformity of the product with the applicable EC directives and
compliance with the "essential requirements" specified therein.
The abbreviation UKCA stands for UK Conformity Assessed. The
marking is a prerequisite for the marketing of products within Great
Britain.
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LIABILITY DISCLAIMER
The product should ideally only be used after consultation
with your doctor.
Possible contraindications may include: Decompensated
heart failure, cardiac output disorders with water in the legs,
inflammation of the treated areas of the body, known or
suspected leg vein thrombosis, phlebitis and arterial disease,
gangrene, dermatitis, arteriosclerosis or venous circulatory
disorders, open, untreated or infected wounds and injuries,
for leg pain, skin lesions, acute inflammation, malignant
tumours, pulmonary oedema, hypertension, extensive
thrombophlebitis, thrombosis or suspected thrombosis,
erysipelas, severe uncontrolled hypertension, acute soft
tissue trauma of the extremities, neuropathy or occlusive
processes in the lymphatic drainage system.
Purpose: The product is designed to help you feel better and
relax.
NOTICE:
Venen Engel 12 Premium is not a medical device and is not
intended for self-treatment. If you are unsure, please consult
your doctor.
MANUFACTURER:
Wellcosan GmbH, Hauptstraße 27
36381 Schlüchtern, Germany
Telephone: [phone]
Mail: [email protected]
Web: www.venenengel.de
© Wellcosan GmbH 2022
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