VENUS CONCEPT MP2 User manual

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
USER MANUAL
INTERNATIONAL

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
Copyright 2009 Venus Concept. All rights reserved.
Print date: June 2012
Venus Concept Ltd. reserves the right to make changes to its products or
specifications to improve performance, reliability, or manufacturability. Information
furnished by Venus Concept Ltd. is believed to be accurate and reliable. However,
Venus Concept Ltd. assumes no responsibility for its use. No license is granted by its
implication or otherwise under any patent or patent rights of Venus Concept Ltd.
No part of this document may be produced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written
permission of Venus Concept Ltd.
Data is subject to change without notification.
Venus Concept Ltd. has patents and pending patent applications, trademarks,
copyrights, or other intellectual property rights covering subject matter in this
document. The furnishing of this document does not give you any license to these
patents, trademarks, copyrights, or other intellectual property rights except as
expressly provided in any written agreement from Venus Concept Ltd.
For Latin America and the Caribbean please call 1-888-907-0115.
All other inquires, please contact:
Venus Concepts is a subsidiary
Of Venus Technologies
#38 HaBarzel St., Tel Aviv, Israel 69710
Ph. [phone]
International (M)
Hachermesh Street Bld. 62, Karmiel 21652, Israel.
Canada
515 Consumers Rd. Suite 202, Toronto, Ontario. M2J 4V8.
Europe (P)
Obelis S.A. - Av.de Tervuren, 34 bte 44, B-1040 Brussels, Belgium.
General Inquiries
[email protected]m
Service Inquiries
[e-mail]
Website
www.venus-concept.com

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
Table of Contents
Chapter 1 - Before You Start ............................................................................1
Glossary of Symbols Used in this Manual.................................................................. 1-1
S/N Label ................................................................................................................... 1-2
Warning ..................................................................................................................... 1-2
Chapter 2 - Introduction ................................................................................ 2-1
View of Venus Freeze (MP)² System......................................................................... 2-1
System Description .................................................................................................... 2-2
Chapter 3 - Safety......................................................................................... 3-1
Introduction ................................................................................................................ 3-1
The Operator ............................................................................................................. 3-1
Electrical and Mechanical Safety ............................................................................... 3-2
Fire Hazards .............................................................................................................. 3-3
Chapter 4 - System Installation..................................................................... 4-1
Equipment List ........................................................................................................... 4-1
Electrical Requirements ............................................................................................. 4-2
Environmental Requirements..................................................................................... 4-2
Moving the System..................................................................................................... 4-2
Chapter 5 - Operating the System ................................................................ 5-1
Turning the System On/Off ........................................................................................ 5-1
Login Screen.............................................................................................................. 5-1
Menu Screen Option .................................................................................................. 5-2
Treatment................................................................................................................... 5-3
Initiating (Starting) Treatment, Pausing and Stopping a Treatment ........................... 5-8
Tools ........................................................................................................................ 5-10
Chapter 6 - Treatment Procedures ............................................................... 6-1
Exclusion Criteria ....................................................................................................... 6-1
Precaution Criteria ..................................................................................................... 6-1
Pre- Treatment........................................................................................................... 6-1
Genera Treatment Information................................................................................... 6-3
Body Treatments........................................................................................................ 6-4
Face & Neck Treatments ........................................................................................... 6-6
Chapter 7 - Maintenance .............................................................................. 7-1
Cleaning the System.................................................................................................. 7-1
Chapter 8 - Troubleshooting ......................................................................... 8-1
Chapter 9 - Technical Specifications ............................................................ 9-1
Chapter 10 -Manufacturer Warranty ........................................................... 10-1

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
1. Before You Start
Glossary of Symbols Used in this Manual
The following are symbols that you will find throughout this operating manual and their
meanings:
WARNING sign: The information stated where you will see this
symbol is extremely important and must be noted!
Provides general information that is important to keep in mind.
“Conformité Européene" Symbol (CE Marking).
Waste of Electrical and Electronic Equipment (WEEE) Marking.
Fuse.
Type BF Equipment.
Manufacturer.
Obelis S.A.
Authorized Representative in the European Community.
Manufacturer (accompanied by the name and address of the
manufacturer).
Date of Manufacture.
Symbol used with a HF isolated patient circuit.
1-1

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
Consult Instruction for Use.
System that includes RF transmitters or that applies RF
electromagnetic energy for diagnosis or treatment.
S/N Label
WARNING
Read the User Manual instructions carefully before installing or using the System to
become familiar with all safety requirements and operating procedures thereby
prevent accidents, injury and reduce the risk of damaging the machine.
The Venus Freeze (MP)2is designed for professional use only. The manufacturer
cannot be held responsible for damage or injury caused by improper use or for
uses other than those for which this machine is intended.
1-2
Figure 1-1, Venus Freeze (MP)2
White - Serial Number Label
Figure 1-2, Venus Freeze (MP)2
Black - Serial Number Label

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
2. Introduction
View of Venus Freeze (MP)2System
a. a1) Octipolar Applicator (detachable accessory) or a2)Octipolar 2.0 Applicator - White
or Black. (Detachable accessory).
b. Diamond polar Applicator - White or Black. (detachable accessory)
c. Touch Screen.
d. Power Socket.
e. On/Off Switch.
f. Diamondpolar Applicator Socket.
g. Octipolar/Octipolar 2.0 Applicator Socket.
h. Serial Number Label.
Figure 2-1 Front
of Venus Freeze (MP)2
White or Black
Figure 2-2 Back Panel
of Venus Freeze (MP)2
White or Black
2-1
c
b
d
e
f
g
a1
a2
h

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
System Description
The Venus Freeze (MP)2is a non invasive medical aesthetic device with a solution
for face and body contouring via Skin Tightening, Circumferential Reduction, Cellulite
Reduction and Wrinkle Reduction.
Venus Freeze (MP)² is powered by (MP)2.
(MP)² technology is comprised by Magnetic Pulse and Multi Polar RF (Radio
Frequency) that are being transmitted through body and facial Applicators called
“Octipolar”/”Octipolar 2.0” and “Diamondpolar”. Both of these energies supplement
each other to provide optimal treatment results with minimal risk of side effects.
Intended use:
•Increase of Skin Tightening.
•Temporary Circumferential Reduction.
•Cellulite Reduction.
•Wrinkle Reduction.
Intended user and environment:
•The device is intended to be used by professional practitioners in the medical
aesthetic field.
•The operator should stand near the client.
•The operator is not allowed to leave a client during the entire treatment.
2-2

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
3. Safety
This chapter describes safety issues regarding the use and maintenance of the
System, with special emphasis on electrical safety.
Introduction
The System is designed for a safe and reliable treatment when used in accordance to
proper operating and maintenance procedures as outlined in this operating manual.
Only trained and qualified personnel, by an authorized trainer, can use the system
and perform the treatments. The operator and all other personnel operating or
maintaining the System should be familiar with all of the safety information provided
in this manual.
The primary objective should always be in maximizing the safety of both the client
and the treatment operator.
The Operator

All operators MUST be familiar with the system controls and know how
to shut down the system in case of trouble.

Always be aware of the possible dangers of using the System and take
proper precautions as described in this manual.

Do not touch the inner parts of the System. The System services and
repairs must be performed by qualified personnel only. Failure to do so
will void all service agreements.

RF used in this (MP)² technology can cause injury if used improperly.

High voltage is present inside the System, do not attempt to open the
casing.

Disconnect the System from the power supply before servicing (pull out
the plug).

Do not use the System unless all enclosure panels are properly in place.

Do not tamper with the controls or attempt to open up the System.
Please carefully read this chapter and be familiar with all of its safety
requirements and operating procedures prior to operating the System.
3-1

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E

Do not abuse, sit or lean on the system.

Venus Freeze (MP)² System should be kept out of the reach of Children.

Do not allow the Octipolar/Octipolar 2.0 or Diamondpolar Applicators to
come in contact with metal elements - this could damage the (MP)2
electrodes.

A client history should be completed prior to treatment to ensure no
complications could arise. It is important to verify client does not full
under the exclusion criteria.

The PATIENT should not come into contact with metal parts which are
earthed or which have an appreciable capacitance to earth (for example
operating table supports, etc). The use of antistatic sheeting is
recommended for this purpose.

The cables to the Applicators should be positioned in such a way that
contact with the PATIENT or other leads is avoided.

The product should not be in contact with other equipment.

Failure of the System could result in an unintended increase of output
power.

Interference produced by the operation of HF SURGICAL
EQUIPEMENT may adversely influence the operation of other electronic
EQUIPEMENT.

For PATIENT with cardiac pacemakers or other active implants, a
possible hazard exists because interference with the action of the
pacemakers may occur, or the pacemaker may be damaged. In case of
doubt, approved qualification advice should be obtained.

This equipment/system may cause radio interference or may disrupt the
operation of nearby equipment. It may be necessary to take mitigation
measures. Such as reorienting or relocating.

Portable and mobile RF communications equipment can affect the
System.

The client should then be fully informed of the treatment protocol,
expected results and should sign informed consent form prior to
beginning treatments.

Only authorized person is allowed to stand near the system during the
treatment.

Stop the treatment in case of unexpected changes in client’s condition.

Do not drop the Applicators. In case the Applicators were dropped, turn
off the system immediately. Don’t use the broken Applicator and call to
local service support.
3-2

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
Electrical and Mechanical Safety

Keep all covers and panels of the System closed. Removing the
covers/panels will not only create a safety hazard but will also affect
your service agreement.

Keep your hands away from the Applicators during the System start-up.

Perform maintenance procedures only when the System is shut down
and power source has been disconnected.

Do not place the System at working position at the floor with slope of
more than 5O.

Do not use the Applicator if its cable is loose or broken.

When moving the System, do so carefully and slowly to ensure no
damage will be made to the System or the operator.

The System is grounded through the grounding conductor in the power
cable. This protective grounding is essential for safe operation.

No modification of this system is allowed.
Fire Hazards

Do not use the System in the presence of explosive or flammable
materials.

Do not use flammable substances when preparing the skin for treatment.

If germicide swipes is used for cleaning and disinfecting the system, it
must be allowed to fully dry before the System can be used again.
3-3

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
4. System Installation
The System is designed for installation in an medical aesthetic environment. To install
the System, please follow the instructions listed below:
1. Inspect the original packaging prior to opening to insure that during
transportation, no damage was done to the outer carton layer and the anti-shock
sticker (Damaged = Red indicator). Then continue by unpacking the System
carefully.
2. Check the System and all of its components for visible damage that could have
been done during transport.
3. Do not position the system in a way that it will be diffuculte to operate the
disconection of power cable.
4. Connect the Octipolar/Octipolar 2.0 and Diamonpolar Applicators to the rear
panel of the system. This is done by aligning the guiding pins on the Octipolar/
Octipolar 2.0 and Diamonpolar Applicators connector with those in the rear panel
of the System. Then slide the connector along the guiding pins until it clicks into
place and turn right to lock the connector. Each connector has its own port and
will be labeled likewise.
5. Connect the Power Cord to the back of the System.
6. Plug the System Power Cord into an appropriate electrical outlet.
Equipment List
The System includes the following:
System platform (Venus Freeze (MP)²).
Power Cable.
Octipolar Applicator/ Octipolar 2.0 Applicator.
Diamondpolar Applicator.
User Manual.
Quick reference guide (only for non-English speakers’ countries).
Measurement tape.
4-1

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
Electrical Requirements
The System can automatically accommodate the most of the local mains voltage.
Specifically, the System can be energized of the mains voltage as follow:
Single phase 100-240V~ ; 50-60Hz. 10A.
Environmental Requirements
Corrosive materials can damage electronic parts, ensure that the environment is
free from corrosive material.
Metallic dust can damage electrical equipment.
For optimal operation, the System should be placed in a room with temperature
between 17º- 40ºC (63º-104ºF) with a relative humidity of less than 80% and
altitude up to 3000m.
For optimal storage, system should be stored in a place with temperature between
-10º- 40ºC (14º-104ºF) with a relative humidity of less than 80%.
For Optimal transportation system should be transport under the temperature
range between -10º- 60ºC (14º-140ºF) with a relative humidity of less than 80%
and altitude up to 15000m.
Moving the System
Within the facility:
Turn the System off.
Disconnect the Power Cord.
Place the Applicators into their dedicated holes in the upper platform.
Release the wheel brakes.
Tilt the System toward the back using its backside handle, making sure you have
a firm hold of the front of the System and slowly push or pull it to its designated
area carefully.
To another facility:
Turn the System off.
Disconnect the Power Cord.
Disconnect the Applicators and pack it into its original storage case.
Release the wheel brakes.
For continued protection against fire, only fuses that are defined on the System
label can be insulted in the System. Only power cord which is suitable to be
connected to the System and approved for the local mains, must be used.
4-2

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
If the shape of the floor has the angle of 100 degrees or more than System should
be transported with backside handle forward.
Tilt the System toward the back using its backside handle making sure you have a
firm hold of the front of the System and slowly push or pull it, always carefully
lifting it and placing it on its backside handle for transportation.
Upon arrival to the new facility:
Slowly push or pull the System into place, using its handle.
Reconnect the Applicators.
Reconnect the Power cord and turn the System on.

Never lift, pull or push the System using the touch panel. Always use the
handles when moving it.

The System can be left unattended at a slop of 5 degrees in all directions as
long as the wheels are locked. Over a 5 degree slope of, the device must be
under supervision.
4-3

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
5. Operating the System
Turning the System On/Off
Before turning the System “ON”, verify that the power cord is connected to the inlet
located on the rear panel of the system and to the main power outlet.
Switch on the system by turning the “ON/OFF” button located in the rear panel of the
system to its “ON” position or “1”. Within 30 seconds the Login Screen (Figure 5-1)
appears.
Login Screen
After system has been switched on, the Login Screen (Figure 5-1) will appear. In
order to avoid unauthorized users from accessing system, authorized operator needs
to enter his 8 digit / character code and press Confirm button (see Figure 5-1 circled
in red).
Initial Login code is supplied with the installation documents.
It is recommended to change initial Login code, using Set Login Code option in Tools
Menu (page 5-10).
After the Confirm button is pressed, the Menu screen appears.
Figure 5-1: Login Screen
5-1

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
Menu Screen Options
The Treatment Screen is the system main screen (figure 5-2). Treatment is initiated
on this screen. The Tools screen is accessed from the Main screen/Treatment screen.
In order to perform a treatment, the operator needs to follow the steps below:
1. Select the desired Applicator (Octipolar/Octipolar 2.0 or Diamondpolar)
according to treatment area.
2. Adjust treatment parameters (Treatment Time and (MP)2Output Energy).
3. Adjust Interval Timer (optional).
4. Initiate treatment.
Figure 5-2: Treatment Screen
5-2

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
Treatment
Selecting Suitable Applicator
Before the treatment, the operator must select the desired Applicator, according to the
size of the treatment area. The Octipolar/Octipolar 2.0 Applicator is used for the
treatment of large areas as it has more coverage. The Diamondpolar Applicator is
used for the treatment of smaller areas. Selecting the suitable Applicator is done by
pressing the desired Applicator button (see Figures 5-3 & 5-4 - circled in red).
The system default Applicator is the Diamondpolar Applicator.
Figure 5-3: Treatment Screen Figure 5-4: Treatment Screen
(Diamondpolar Applicator selected) (Octipolar Applicator selected)
5-3

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
Adjusting (MP)2Output Power
(MP)2Output Power is measured in percents of Maximum power. It is adjusted by
pressing the “+” & “-“ buttons located on the screen next to the (MP)2button (figures
5-5 & 5-6). Adjustments are in one-percent increments.
(MP)2Output Power is between 0-100 percent, whereas 0% is equivalent to zero (no)
RF output, and 100% is equivalent to 150W RF output (maximum RF output of the
system). Correlation between energy percent and output power is linear.
This parameter can be increased and / or decreased during treatment, as long as the
patient feels comfortable.
Pressing the (MP)2 button (figure 5-6, circled in red) will reset output power to zero.
Figure 5-5: Treatment Screen Figure 5-6: Adjusting (MP)2Output energy
5-4

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
Adjusting Treatment Time
Treatment Time is measured in minutes. It is adjusted by pressing the “+” & “-“
buttons located on the screen next to the clock icon (see Figures 5-7 & 5-8).
Adjustments are in one-minute increments.
Treatment Time is set between 0-30 minutes.
This parameter can be increased and / or decreased during the treatment.
Pressing the Clock button (figure 5-8, circled in red) will reset Treatment Time to zero.
Figure 5-7: Treatment Screen Figure 5-8: Adjusting Treatment Time
Memory Buttons
There are six Memory Buttons numbered 1 to 6, located on the left side of the
Treatment Screen (figure 5-9). When pressed, each one of these buttons adjusts the
treatment parameters according to the parameters that were previously stored in the
system memory.
Figure 5-9: Memory Buttons
5-5

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
Changing the parameters of the Memory buttons is done by setting the required
parameters and pressing the selected Memory button for 10 sec. consecutively
(similar to setting radio stations in car radios).
After new parameters were successfully stored in a Memory Button, an icon of a
diskette will appear on the screen (figure 5-10, circled in red).
Figure 5-10: Treatment Screen, storing new
Parameters in a Memory Button
Interval Timer
This feature is for optional use, for the purpose of dividing full treatment time into time
intervals (time segments). This can be convenient when dividing a full treatment area
into a few smaller treatment zones.
The Interval Timer (figures 5-11 & 5-12) begins countdown when treatment is
initiated and beeps when timer is zeroed. It then begins countdown again. This
process repeats itself as long as treatment is undergoing.
Interval Time is adjusted according to the treatment time required for each small
treatment zone (as opposed to the total Treatment Time, discussed in chapter 5.4.3
above).
It is set between 0-30 minutes, and adjusted by pressing the “+” & “-“ buttons located
on the screen next to the Interval Timer button (figure 5-12, circled in red).
Adjustments are in 15 seconds steps.
5-6

Venus Freeze (MP)2User Manual Effective date: 01.06.2012, P/N: FREU802442E
The Countdown Timer (figure 5-12) begins countdown when treatment is initiated
and beeps when timer is zeroed.
Pressing the Interval Timer button (figure 5-12, circled in red) will synchronize the
Countdown Timer with the Interval Time.
Figure 5-11: Treatment Screen
Figure 5-12: Interval Timer
Countdown Timer
Interval Timer Button
Interval Time
5-7