VERITAS Access 3340 User manual

Veritas Access 3340
Appliance Product
Description

Veritas Access 3340 Appliance Product Description
Last updated: 2019-09-16
Legal Notice
Copyright © 2018 Veritas Technologies LLC. All rights reserved.
Veritas, the Veritas Logo, Velocity, and NetBackup are trademarks or registered trademarks
of Veritas Technologies LLC or its affiliates in the U.S. and other countries. Other names may
be trademarks of their respective owners.
This product may contain third-party software for which Veritas is required to provide attribution
to the third party (“Third-party Programs”). Some of the Third-party Programs are available
under open source or free software licenses. The License Agreement accompanying the
Software does not alter any rights or obligations you may have under those open source or
free software licenses. Refer to the Third-party Legal Notices document accompanying this
Veritas product or available at:
https://www.veritas.com/about/legal/license-agreements
The product described in this document is distributed under licenses restricting its use, copying,
distribution, and decompilation/reverse engineering. No part of this document may be
reproduced in any form by any means without prior written authorization of Veritas Technologies
LLC and its licensors, if any.
THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED
CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH
DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. VERITAS TECHNOLOGIES LLC
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS
DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS
SUBJECT TO CHANGE WITHOUT NOTICE.
The Licensed Software and Documentation are deemed to be commercial computer software
as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19
"Commercial Computer Software - Restricted Rights" and DFARS 227.7202, et seq.
"Commercial Computer Software and Commercial Computer Software Documentation," as
applicable, and any successor regulations, whether delivered by Veritas as on premises or
hosted services. Any use, modification, reproduction release, performance, display or disclosure
of the Licensed Software and Documentation by the U.S. Government shall be solely in
accordance with the terms of this Agreement.
Veritas Technologies LLC
500 E Middlefield Road
Mountain View, CA 94043
http://www.veritas.com

Technical Support
Technical Support maintains support centers globally. All support services will be delivered
in accordance with your support agreement and the then-current enterprise technical support
policies. For information about our support offerings and how to contact Technical Support,
visit our website:
https://www.veritas.com/support
You can manage your Veritas account information at the following URL:
https://my.veritas.com
If you have questions regarding an existing support agreement, please email the support
agreement administration team for your region as follows:
[email protected]Worldwide (except Japan)
[email protected]Japan
Documentation
Make sure that you have the current version of the documentation. Each document displays
the date of the last update on page 2. The latest documentation is available on the Veritas
website:
https://sort.veritas.com/documents
Documentation feedback
Your feedback is important to us. Suggest improvements or report errors or omissions to the
documentation. Include the document title, document version, chapter title, and section title
of the text on which you are reporting. Send feedback to:
[email protected]
You can also see documentation information or ask a question on the Veritas community site:
http://www.veritas.com/community/
Veritas Services and Operations Readiness Tools (SORT)
Veritas Services and Operations Readiness Tools (SORT) is a website that provides information
and tools to automate and simplify certain time-consuming administrative tasks. Depending
on the product, SORT helps you prepare for installations and upgrades, identify risks in your
datacenters, and improve operational efficiency. To see what services and tools SORT provides
for your product, see the data sheet:
https://sort.veritas.com/data/support/SORT_Data_Sheet.pdf

Chapter 1 About the Access 3340 Appliance ................................. 6
About the Veritas Access 3340 Appliance ........................................... 7
Features and components of the appliance ......................................... 8
Locating the appliance serial number ............................................... 12
About 3340 compute node disk drive configurations ............................ 13
About the 3340 Appliance compute node disk drive LEDs ............... 14
About the 3340 Appliance compute node front panel USB port .............. 14
About the 3340 Appliance control panel ............................................ 15
About the System Status LED states .......................................... 17
About the Power button LED states ............................................ 20
About the appliance compute node rear panel .................................... 21
Standard 3340 Appliance PCIe-based I/O configuration ................. 23
Total 3340 Appliance on-board and PCIe-based I/O ports ............... 24
3340 Appliance network interface card port assignments ................ 26
SAS3 host bus adapter connector locations and labels ................... 27
Chapter 2 About the Veritas 5U84 Storage Shelves ................... 30
About Veritas Access 3340 Appliance storage shelves ......................... 31
Available appliance storage options ........................................... 33
About the Veritas 5U84 Storage Shelf disk drive drawers ................ 34
5U84 Primary Storage Shelf and the 5U84 Expansion Storage
Shelf control panel ............................................................ 45
About the 5U84 Primary Storage Shelf and 5U84 Expansion Storage
Shelf rear components ............................................................ 46
Veritas 5U84 Primary Storage Shelf RAID controllers ..................... 49
Veritas 5U84 Expansion Storage Shelf Expansion I/O modules
..................................................................................... 53
Veritas 5U84 Storage Shelf cooling modules ................................ 56
5U84 Storage Shelf Power Supply Units ..................................... 57
Chapter 3 Access 3340 Appliance and 5U84 Storage Shelf
cables .............................................................................. 59
Power cables ............................................................................... 59
Network cable .............................................................................. 61
Contents

Appendix A Technical specifications, Environmental/Protocol
standards, and Compliance standards ................. 63
3340 Appliance compute node technical specifications ........................ 64
Veritas 5U84 Storage Shelf technical specifications ............................. 67
Environmental specifications ........................................................... 69
Protocol standards ........................................................................ 70
Regulatory, compliance, and certification information ........................... 71
Product regulatory compliance .................................................. 71
Product safety compliance ....................................................... 72
Product EMC Compliance - Class A Compliance .......................... 72
Product ecology compliance ..................................................... 73
Certifications / Registrations / Declarations .................................. 73
Electromagnetic compatibility notices ......................................... 74
Index .................................................................................................................... 76
5Contents

About the Access 3340
Appliance
This chapter includes the following topics:
■About the Veritas Access 3340 Appliance
■Features and components of the appliance
■Locating the appliance serial number
■About 3340 compute node disk drive configurations
■About the 3340 Appliance compute node front panel USB port
■About the 3340 Appliance control panel
■About the appliance compute node rear panel
1
Chapter

About the Veritas Access 3340 Appliance
The Veritas Access 3340 Appliance is a highly available hardware and software
storage system that can scale up to a total of 2544 TiB (2800 TB) of usable backup
capacity depending on the storage configuration you purchase. It consists of two
2U 3340 Appliance compute nodes and at least one required externally attached
5U84 Primary Storage Shelf, which is used for data storage purposes. 3340
Appliance compute nodes do not provide internal disk space for data storage. You
can add additional storage shelves if you require additional usable data storage
space.
SAS3 cables connect the 3340 Appliance compute nodes to 5U84 Primary Storage
Shelf RAID controllers. SAS3 cables also connect 5U84 Primary Storage Shelves
to the optional 5U84 Expansion Storage Shelves.
See See “About Veritas Access 3340 Appliance storage shelves” on page 31.
Note: Total usable backup capacity depends on the hardware configuration you
purchase.
See “Available appliance storage options” on page 33.
7About the Access 3340 Appliance
About the Veritas Access 3340 Appliance

Features and components of the appliance
This section describes the features and components of the Veritas Access 3340
Appliance.
Table 1-1 Access 3340 Appliance system specifications
Access 3340 Appliance systemTechnical
Specification
2Number of compute
nodes per 3340
Appliance system
■Dual Intel®Xeon®Scalable Processors
■Supports high-performance processors with low-power
consumption
■Provides high efficiency and performance
Processor model (each
compute node)
1.8GHz (Turbo: 3.0GHz)CPU speed
16 (8 per processor)Cores (each compute
node)
11 MBSmart Cache (each
compute node)
Base memory capacity: 384GB, expandable to 1,536GB
Memory type: DDR4 LRDIMM
Configuration: 6 x 64GB LRDIMM modules
Operating voltage: 1.2V
Configured clock speed: 2400MHz
Maximum clock speed: up to 2666MHz
System memory (per
compute node)
Usable AdvancedDisk storage capacity: up to 2544 TiB (2800 TB)
See “Available appliance storage options” on page 33.
Usable AdvancedDisk
storage capacity (TB)
YesSAS RAID mezzanine
card
NoSAS RAID PCIe card
installed in a appliance
compute node PCIe riser
assembly
8About the Access 3340 Appliance
Features and components of the appliance

Table 1-1 Access 3340 Appliance system specifications (continued)
Access 3340 Appliance systemTechnical
Specification
RAID1 (mirroring) and RAID6 (block level striping with double
distributed parity) are used as follows:
■RAID1: 3340 Appliance compute node system disks
■RAID6: 5U84 Primary Storage Shelf and 5U84 Expansion
Storage Shelf data storage disks
Note: RAID levels are generated using an onboard Intel
RMSHC080 RAID controller that is installed in each 3340
Appliance compute node.
RAID levels
4
Note: Depending on the storage configuration purchased, the
maximum number of storage shelves consists of one required
5U84 Primary Storage Shelves and up to three optional 5U84
Expansion Storage Shelves.
See “Available appliance storage options” on page 33.
Maximum number of
storage shelves
Used to connect both of the Access
3340 Appliance compute nodes to
the 5U84 Primary Storage Shelf
Two 12Gb SAS3 host bus
adapters
(PCIe-based)
I/O Ports
See “Standard 3340
Appliance PCIe-based
I/O configuration”
on page 23.
See “Total 3340
Appliance on-board and
PCIe-based I/O ports”
on page 24.
Two ports10Gb Ethernet PCIe-based
network interface card
Four on-board ports1Gb Ethernet ports
19" EIA standardRack information
9About the Access 3340 Appliance
Features and components of the appliance

Table 1-1 Access 3340 Appliance system specifications (continued)
Access 3340 Appliance systemTechnical
Specification
Each Appliance compute node
■Height: 8.89cm (3.5") (approximately 2U)
■Width: 48.35cm (19")
■Depth: 79.38cm (31.25")
See “ 3340 Appliance compute node technical specifications”
on page 64.
5U84 Primary Storage Shelf / 5U84 Expansion Storage Shelf
■Height: 21.97cm (8.65") (approximately 5U - shelf, overall)
■Width: 48.26cm (19") (across the mounting flange)
■Length/depth: 93.35cm (36.75") (from rear of the front flanges
to the rear extremity of the chassis)
Note: The Veritas 5U84 Primary Storage Shelf and the 5U84
Expansion Storage Shelf are longer than what a standard
IEC-compliant rack normally supports. Due to the additional length,
the rack-based PDU hardware may need to be installed on the
outside of the rack to accommodate the storage shelves.
See “ Veritas 5U84 Storage Shelf technical specifications”
on page 67.
Dimensions (IEC rack
compliant)
Each Appliance compute node: 23.26 kg (51.28 lbs)
5U84 Primary Storage Shelf: 128 kg (282 lbs) with drives and rail
kit
5U84 Expansion Storage Shelf: 128 kg (282 lbs) with drives and
rail kit
Maximum weight
Each Appliance compute node
■260 watts
Each storage shelf
■1000 watts
Typical power
consumption
Each Appliance compute node
■500 watts
Each storage shelf
■1300 watts
Maximum power
consumption
10About the Access 3340 Appliance
Features and components of the appliance

Table 1-1 Access 3340 Appliance system specifications (continued)
Access 3340 Appliance systemTechnical
Specification
4,200 watts (two servers per cluster)Typical power
consumption with a
maximum of four
external storage shelves
6,200 watts (two servers per cluster)
(500 watts maximum per server)
Maximum power
consumption with a
maximum of four
external storage shelves
Each compute node:
■110 VAC - 220 VAC at 2.6 A
Each storage shelf:
■200 - 240 VAC at 6.67 A
AC power requirements
Each compute node:
■Specification: IEC-60320-C14 to IEC-60320-C13, 15A/250V,
Black, 4ft
The IEC-60320-C14 plugs into a Power Distribution Unit. The
IEC-60320-C13 plugs into an appliance or storage shelf power
supply.
Note: If your power distribution unit is not compatible with the
IEC-60320-C14 plug, Veritas recommends that you purchase
your power cable locally. Make sure the power cable meets
the indicated power rating.
See “Power cables” on page 59.
Storage shelf:
■Specification: IEC-60320-C20 to IEC-60320-C19, 20A/250V,
Black, 4ft
The IEC-60320-C20 plugs into a Power Distribution Unit (PDU)
on a rack. The IEC-60320-C19 plugs into an appliance or a
storage shelf power supply.
Note: If your power distribution unit is not compatible with the
IEC-60320-C20 plug, Veritas recommends that you purchase
your power cable locally. Make sure the power cable meets
the indicated power rating.
See “Power cables” on page 59.
AC power cable
11About the Access 3340 Appliance
Features and components of the appliance

Table 1-1 Access 3340 Appliance system specifications (continued)
Access 3340 Appliance systemTechnical
Specification
> 90%Power Factor
Typical
■14,971 BTU/hour
Maximum
■20,291 BTU/hour
System cooling
requirement (heat
dissipation)
(Appliance with
maximum storage
shelves attached)
200 – 240 VACOperating voltage
50/60 HzAC Frequency range
Each Appliance compute node: 90% +
5U84 Primary/Expansion Storage Shelf: 89% +
Power conversion
efficiency
Each Appliance compute node
■70 dBA
5U84 Primary/Expansion Storage Shelf
■Sound Power Operating ≤ 8.0 Bels LWAd @ 23°
Acoustic noise
Locating the appliance serial number
A vertical bar on the rear panel of the appliance compute node contains the serial
number.
12About the Access 3340 Appliance
Locating the appliance serial number

About 3340 compute node disk drive
configurations
The Veritas Access 3340 Appliance compute node contains three 2 TB SAS hard
disk drives. Each disk drive is accessible from the compute node's front panel. An
embedded RAID controller on the compute node's mainboard configures two of the
three disk drives into a mirrored RAID1 volume.
The RAID1 volume is labeled Volume 0. The disk drives that are located in slot 0
and slot 1 are configured as the RAID1, VOLUME0 device. These disk drives contain
the appliance operating system, the operating system swap file, and the Veritas
Access application. You can hot-swap one of these disk drives at a time if a drive
becomes problematic. However, you cannot operate the appliance if both disk drives
are removed.
The appliance uses the disk drive that is located in slot 2 as a hot-spare disk. If a
disk drive in RAID Volume0 experiences a hardware error, the appliance
automatically initiates a RAID rebuild operation. During the rebuild operation, the
appliance dynamically accesses the hot-spare disk from slot 2 and uses it to rebuild
the RAID volume.
Figure 1-1 Veritas Access 3340 Appliance compute node front panel disk
slot assignments
10
11
9
6
7
85
4
3
2
1
0
Table 1-2 Veritas Access 3340 Appliance compute node front panel disk
drive configurations
Disk drive roleDisk drive
size (TB)
RAID
level
Slot
Appliance operating system boot volume /
operating system swap file / Veritas Access
application
2 TBRAID10, 1
Hot spare2 TB2
No disk drives installed3 - 11
13About the Access 3340 Appliance
About 3340 compute node disk drive configurations

About the 3340 Appliance compute node disk drive LEDs
Each 3340 Appliance compute node disk drive module contains two LEDs on the
left side of each module.
The LED Status descriptions are described in the following table.
Table 1-3 3340 Appliance compute node disk drive LED Status descriptions
ConditionLED behaviorDescriptionNumber
No disk drive access and no disk drive
faults
OffAmber Status
LED
1
A disk drive fault has occurredSolid amber
A RAID rebuild is in progress (1Hz
blink)
Locating / identifying the disk drive
(4Hz blink)
Blinking amber
Power on - the disk drive has spun
down
OffGreen Activity
LED
2
Power on - no disk drive activitySolid green
Power on - the disk drive is processing
a command
or
Power on - the disk drive is spinning
up
Blinking green
Note: Disk drive modules that do not contain disk drives also have LEDs. Although
there may not be disk drive activity, some colored lights may still be seen through
the disk modules.
About the 3340 Appliance compute node front
panel USB port
The 3340 Appliance compute node front panel includes a USB 2.0-compliant port
that supports a data transfer rate of up to 480 Mb/second.
14About the Access 3340 Appliance
About the 3340 Appliance compute node front panel USB port

About the 3340 Appliance control panel
The 3340 Appliance compute node includes a control panel on the right side of the
front panel. System information is shown on this control panel.
Figure 1-2 Control panel
A
B
C
G
F
D
E
Table 1-4 Control panel system LED descriptions
System informationLEDLabel
The Power button toggles the system on and off.
See “About the Power button LED states”
on page 20.
Power button with integrated
LED
A
15About the Access 3340 Appliance
About the 3340 Appliance control panel

Table 1-4 Control panel system LED descriptions (continued)
System informationLEDLabel
The System ID button toggles the integrated ID LED
and the blue server board LED on and off.
The system ID LED identifies the system for
maintenance when it is racked with similar server
systems.
System ID button with
integrated LED
C
The front control panel includes four activity LED
indicators for each on-board network interface
controller (NIC).
■NIC-1 represents network interface controller 1
■NIC-2 represents network interface controller 2
When network links are detected on the controllers,
the LEDs are activated and remain on. The LEDs
blink when network activity occurs, and the rate at
which they blink is determined by the amount of
network activity that occurs.
Network Activity LEDsD
When it is depressed, the NMI button puts the
appliance in a halt state, issues a non-maskable
interrupt (NMI), and then triggers the non-maskable
interrupt. All server data can be lost.
Veritas recommends that you do not enable NMI by
pressing the NMI button.
NMI button (recessed, tool
required for use)
E
When depressed, the System Cold Reset button
re-boots and re-initializes the appliance.
System Cold Reset Button
(recessed, tool required for
use on non-storage models)
F
The System Status LED is bi-color indicator that uses
the colors green and amber to display the current
health of the appliance.
Two locations are provided for you to monitor the
health of the system. You can find the first location
on the front control panel, while the second location
is located on the back edge of the server board. It is
viewable from the rear of the appliance. Both LEDs
show the same state of health.
See “About the System Status LED states”
on page 17.
System Status LEDG
16About the Access 3340 Appliance
About the 3340 Appliance control panel

About the System Status LED states
The System Status LED is a bi-color (Green/Amber) indicator that shows the current
health of the system. The appliance provides two locations for this feature. The first
location is on the Front Control Panel, while the second location is on the back edge
of the server board.
Figure 1-3 System Status LED control panel location
System
Status
LED
The following table provides a description of each LED state.
Table 1-5 System Status LED states
DescriptionCriticalityStateColor
■System power is off (AC and/or DC)
■System is in EuP Lot6 Off Mode
■System is in S5 Soft-Off State
Not readyOff - The
system is not
operating.
No
color
Indicates that the system is running (in S0 State)
and its status is “Healthy”. The system is not
exhibiting any errors. AC power is present and
BMC has booted and manageability functionality
is up and running.
HealthySolid on (SO)Green
17About the Access 3340 Appliance
About the 3340 Appliance control panel

Table 1-5 System Status LED states (continued)
DescriptionCriticalityStateColor
System degraded:
■Redundant loss, such as power supply or
fan. Applies only if the associated platform
sub-system has redundancy capabilities.
■Fan warning or failure when the number of
fully operational fans is more than minimum
number needed to cool the system.
■Non-critical threshold crossed: Temperature
(including HSBP temp), voltage, input power
to power supply, output current for main
power rail from power supply and Processor
Thermal Control (Therm Ctrl) sensors.
■Power supply predictive failure occurred while
redundant power supply configuration was
present.
■Unable to use all of the installed memory (one
or more DIMMs failed/disabled but functional
memory remains available).
■Battery failure
■BMC executing in uBoot. (Indicated by
Chassis ID blinking at 3Hz). System in
degraded state (no manageability). BMC
uBoot is running but has not transferred
control to the BMC Linux. Server will be in
this state 6-8 seconds after BMC reset while
it pulls the Linux image into flash.
Degraded
The system is
operating in a
degraded state
although still
functional.
or
The system is
operating in a
redundant state
but with an
impending failure
warning.
~1 Hz blinkGreen
System degraded (continued):
■BMC booting Linux. (Indicated by Chassis ID
solid ON). System in degraded state (no
manageability). Control has been passed
from BMC uBoot to BMC Linux itself. It will
be in this state for 10-20 seconds.
■BMC Watchdog has reset the BMC.
■Power unit sensor offset for configuration
error is asserted.
■Hard disk drive HSC is off-line or degraded.
Degraded
(continued)
~1 Hz blinkGreen
18About the Access 3340 Appliance
About the 3340 Appliance control panel

Table 1-5 System Status LED states (continued)
DescriptionCriticalityStateColor
Non-fatal, although the system is likely to fail due
to the following issues:
■Critical threshold crossed – Voltage,
temperature (including HSBP temp), input
power to power supply, output current for
main power rail from power supply and
PROCHOT (Therm Ctrl) sensors.
■VRD Hot asserted
■Minimum number of fans to cool the system
not present or failed
■Hard drive fault
■Power Unit Redundancy sensor – Insufficient
resources offset (indicates not enough power
supplies present)
■Correctable memory error threshold has been
reached for a failing DIMM when the system
is operating in a non-redundant mode.
Non-critical
The system is
operating in a
degraded state
with an
impending failure
warning.
However, the
system is still
functioning.
~1 Hz blinkAmber
Fatal alarm – system has failed or shutdown:
■CPU CATERR signal asserted
■MSID mismatch detected (CATERR also
asserts for this case)
■CPU1 is missing
■CPU Thermal Trip
■No power – power fault
■DIMM failure when there is only one DIMM
present; no other good DIMM memory
present
■Runtime memory uncorrectable error in
non-redundant mode.
Critical,
non-recoverable
– System is
halted
Solid onAmber
19About the Access 3340 Appliance
About the 3340 Appliance control panel

Table 1-5 System Status LED states (continued)
DescriptionCriticalityStateColor
■Uncorrectable Runtime memory error in
non-redundant mode
■DIMM Thermal Trip or equivalent
■CPU ERR2 signal is asserted
■BMC/Video memory test failed (Chassis ID
shows blue/solid-on for this condition)
■SBB Thermal Trip or equivalent
■240VA fault
■Both uBoot BMC FW images are bad
(Chassis ID shows blue/solid-on for this
condition)
■Fatal Error in processor initialization:
■Processor family not identical
■Processor model not identical
■Processor core/thread counts not identical
■Processor cache size not identical
■Unable to synchronize processor
frequency
■Unable to synchronize QPI link frequency
Critical,
non-recoverable
– System is
halted
Solid onAmber
About the Power button LED states
The Power button is located on the Access 3340 Appliance control panel. It is used
to turn the appliance on and off.
Figure 1-4 Power button control panel location
Power/Sleep
button
The following table provides a description of each power state.
20About the Access 3340 Appliance
About the 3340 Appliance control panel