Verizon ACT231 User manual

User Guide
Delphi Connect

2
Welcome.................................................................................................................................................................9
Is My Vehicle Compatible?...............................................................................................................................10
Package Contents ..............................................................................................................................................11
Equipment Overview..........................................................................................................................................11
System Requirements.......................................................................................................................................12
Installation Requirements...............................................................................................................................12
First-Time Setup Using Smartphone App..................................................................................................13
Find Your Vehicle’s OBD Connector Port....................................................................................................18
Need help finding your vehicle’s OBD Connector Port?........................................................................18
Install Your Module.............................................................................................................................................20
Initiate Module Setup........................................................................................................................................21
Verify Module Setup..........................................................................................................................................22
First-Time Setup Using Delphi Connect Website....................................................................................24
Launch Your Internet Browser........................................................................................................................24
Sign In to Your Delphi Account.......................................................................................................................24
Find Your Vehicle’s OBD Connector Port....................................................................................................27
Need help finding your vehicle’s OBD Connector port? ........................................................................28
Install Your Module.............................................................................................................................................31
Verify Module Setup..........................................................................................................................................34
Reconnect Your Module....................................................................................................................................35
Install Your Module.............................................................................................................................................35
Initiate Module Setup........................................................................................................................................36
Verify Module Setup..........................................................................................................................................37
Application & Service Features.....................................................................................................................38
Using the Android App ......................................................................................................................................38
Forgot Username or Password .............................................................................................................38
Navigating Around.....................................................................................................................................42
Refreshing Your Vehicle Data................................................................................................................44
Selecting Your Vehicle..............................................................................................................................45
Dashboard ....................................................................................................................................................46
Location.........................................................................................................................................................49
Table Of Contents

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Hide/Show Vehicles on the Location Map ........................................................................................52
Map View.......................................................................................................................................................54
View Geo-Fences ......................................................................................................................................55
Find My Car ..................................................................................................................................................56
Find All My Cars..........................................................................................................................................57
Navigate to Vehicle ...................................................................................................................................58
Programmable Odometer .......................................................................................................................59
Managing Geo-Fences..............................................................................................................................61
Create a Geo-Fence Using the Map.....................................................................................................61
Create a Geo-Fence by Searching for an Address or Business Name....................................67
Edit an Existing Geo-Fence....................................................................................................................75
Delete an Existing Geo-Fence...............................................................................................................80
Enable or Disable a Geo-Fence.............................................................................................................83
Live Tracking................................................................................................................................................87
Alerts..............................................................................................................................................................91
Clearing Alerts............................................................................................................................................93
Health.............................................................................................................................................................95
Performing a Diagnostic Code Scan on Your Vehicle....................................................................96
Clearing Diagnostic Codes .....................................................................................................................97
Recent Trips .................................................................................................................................................100
Key Fob Pairing...........................................................................................................................................103
Key Fob Pairing Without VIN..................................................................................................................107
Pair Smartphone Bluetooth® to Module ............................................................................................110
Remove the Bluetooth Connection to Your Module.....................................................................116
Settings.........................................................................................................................................................122
Account Settings........................................................................................................................................123
User Settings...............................................................................................................................................124
Account Email Address ...........................................................................................................................124
Add Account Email Address...................................................................................................................124
Edit or Delete Account Email Address...............................................................................................125
Change Username......................................................................................................................................127

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Change Password.......................................................................................................................................129
Vehicle Nicknames and Descriptions..................................................................................................131
Modify Vehicle Nickname........................................................................................................................132
Modify Vehicle Description....................................................................................................................135
Select Notification Language................................................................................................................138
Select Unit of Measure............................................................................................................................140
Module Management................................................................................................................................142
View Modules Associated with Your Account.................................................................................142
Add a Module to Your Account..............................................................................................................143
Remove a Module from Your Account ................................................................................................147
Vehicle Settings..........................................................................................................................................150
Review Your Vehicle Information .........................................................................................................150
Edit Your Vehicle Information ...............................................................................................................152
Configuring Reports .................................................................................................................................156
Configuring the One Time Report ........................................................................................................156
Configuring the Recurring Report .......................................................................................................161
Configuring Alerts .....................................................................................................................................165
Configuring the Geo-Fence Alerts.......................................................................................................165
Configuring the Speed Alert..................................................................................................................172
Configuring the Motion Alert ................................................................................................................178
Configuring the Engine RPM Alert.......................................................................................................184
Configuring Notifications.......................................................................................................................190
Add a Notification......................................................................................................................................191
Modify or Delete a Notification............................................................................................................199
About Section..............................................................................................................................................211
Locating Your OBD Connector ..............................................................................................................211
Reviewing the Terms of Use and Privacy Policy .............................................................................213
Logout............................................................................................................................................................215
Using the iPhone App.........................................................................................................................................216
Forgot Username or Password .............................................................................................................216
Navigating Around.....................................................................................................................................220

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Refreshing Your Vehicle Data................................................................................................................222
Selecting Your Vehicle..............................................................................................................................223
Dashboard ....................................................................................................................................................224
Location.........................................................................................................................................................227
Hide/Show Vehicles on the Location Map ........................................................................................230
Map View.......................................................................................................................................................232
View Geo-Fences .......................................................................................................................................233
Find My Car ..................................................................................................................................................234
Find All My Cars .........................................................................................................................................235
Navigate To Vehicle...................................................................................................................................236
Programmable Odometer .......................................................................................................................237
Managing Geo-Fences..............................................................................................................................239
Create a Geo-Fence Using the Map.....................................................................................................239
Create a Geo-Fence by Searching for an Address or Business Name....................................245
Edit an Existing Geo-Fence....................................................................................................................253
Delete an Existing Geo-Fence...............................................................................................................258
Enable or Disable a Geo-Fence.............................................................................................................261
Live Tracking................................................................................................................................................263
Alerts..............................................................................................................................................................265
Health.............................................................................................................................................................269
Performing a Diagnostic Code Scan on Your Vehicle....................................................................270
Clearing Diagnostic Codes .....................................................................................................................271
Recent Trips .................................................................................................................................................273
Key Fob Pairing...........................................................................................................................................276
Key Fob Pairing Without VIN..................................................................................................................283
Pair Smartphone Bluetooth® to Module ............................................................................................287
Remove the Bluetooth Connection to Your Module.....................................................................296
Settings.........................................................................................................................................................302
Account Settings........................................................................................................................................303
User Settings...............................................................................................................................................303
Account Email Address............................................................................................................................303

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Add Account Email Address...................................................................................................................304
Edit or Delete Account Email Address...............................................................................................305
Change Username......................................................................................................................................307
Change Password.......................................................................................................................................309
Vehicle Nicknames and Descriptions..................................................................................................311
Modify Vehicle Nickname........................................................................................................................312
Modify Vehicle Description....................................................................................................................315
Select Notification Language................................................................................................................318
Select Unit of Measure............................................................................................................................320
Module Management................................................................................................................................322
View Modules Associated with Your Account.................................................................................322
Add a Module to Your Account..............................................................................................................323
Remove a Module from Your Account ................................................................................................327
Vehicle Settings..........................................................................................................................................330
Review Your Vehicle Information .........................................................................................................330
Edit Your Vehicle Information ...............................................................................................................332
Configuring Reports .................................................................................................................................336
Configuring the One Time Report ........................................................................................................336
Configuring the Recurring Report .......................................................................................................341
Configuring Alerts .....................................................................................................................................346
Configuring the Geo-Fence Alerts.......................................................................................................346
Configuring the Speed Alert..................................................................................................................353
Configuring the Motion Alert ................................................................................................................359
Configuring the Engine RPM Alert.......................................................................................................365
Configuring Notifications.......................................................................................................................371
Add a Notification......................................................................................................................................372
Delete a Notification ................................................................................................................................379
Enable Personal PIN-Code......................................................................................................................385
Disable Personal PIN-Code....................................................................................................................388
About Section..............................................................................................................................................391
Locating Your OBD Connector ..............................................................................................................391

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Reviewing the Terms of Use and Privacy Policy .............................................................................393
Logout............................................................................................................................................................395
Using the Delphi Connect Website ...............................................................................................................396
Accessing the Website.............................................................................................................................396
Forgot Username or Password .............................................................................................................396
Navigating Around.....................................................................................................................................400
Selecting Your Vehicle..............................................................................................................................401
Vehicle Settings..........................................................................................................................................404
Edit Your Vehicle Information ...............................................................................................................404
Vehicle Nicknames and Descriptions..................................................................................................407
Modify Vehicle Nickname........................................................................................................................408
Username Menu..........................................................................................................................................411
Refreshing Your Vehicle Data................................................................................................................412
Dashboard ....................................................................................................................................................413
Location.........................................................................................................................................................416
Hide/Show Vehicles on the Location Map ........................................................................................420
Find My Car ..................................................................................................................................................422
Find All My Cars..........................................................................................................................................423
Map View.......................................................................................................................................................424
Programmable Odometer .......................................................................................................................425
Managing Geo-Fences..............................................................................................................................427
Create a Geo-Fence Using the Map.....................................................................................................427
Create a Geo-Fence by Searching for an Address or Business Name....................................431
Edit an existing Geo-Fence ....................................................................................................................436
Delete an Existing Geo-Fence...............................................................................................................437
Enable or Disable a Geo-Fence.............................................................................................................439
Live Tracking................................................................................................................................................442
Alerts..............................................................................................................................................................444
Clearing Alerts............................................................................................................................................445
Health.............................................................................................................................................................446
Performing a Diagnostic Code Scan on Your Vehicle....................................................................447

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Clearing Diagnostic Codes .....................................................................................................................448
Recent Trips .................................................................................................................................................450
Key Fob Pairing...........................................................................................................................................451
Key Fob Setup without VIN ....................................................................................................................455
Username Menu..........................................................................................................................................458
User Settings, Notification Language and Units of Measure ...................................................459
Settings.........................................................................................................................................................461
Module Management................................................................................................................................461
View Modules Associated with Your Account.................................................................................462
Add a Module to Your Account..............................................................................................................463
Remove a Module from Your Account ................................................................................................466
Configuring Reports .................................................................................................................................468
Configuring the One Time & Recurring Reports .............................................................................468
Configuring Alerts .....................................................................................................................................478
Configuring the Geo-Fence Alerts.......................................................................................................478
Configuring the Speed Alert..................................................................................................................482
Configuring the Motion Alert ................................................................................................................485
Configuring the Engine RPM Alert.......................................................................................................487
Configuring Notifications.......................................................................................................................489
Add a Notification Email Address........................................................................................................489
Delete a Notification Email Address ..................................................................................................492
Add a Notification Text Number...........................................................................................................494
Delete a Notification Text Number......................................................................................................497
Frequently Asked Questions ..........................................................................................................................499
Status LED and Troubleshooting...................................................................................................................514
Understanding the Status LED Indicators.................................................................................................514
Troubleshooting...................................................................................................................................................516
Customer Information.......................................................................................................................................523
Product Safety and Warranty.........................................................................................................................524

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Welcome
You are about to experience a powerful device that will deliver a new level of convenience
and peace of mind with your vehicle. When combined with Delphi Connect smartphone app or
website, you can:
• Check the health and status of your vehicle, decode a “check engine light”
• Find where you parked your vehicle
• Track your vehicle’s location in real-time, and create virtual Geo-Fence boundaries anywhere
on a map
• Receive alerts for speeding, Geo-Fence boundary crossings and vehicle-related issues
• Make your key fob functions available on your smartphone or online for convenient use
anywhere. See connectedcar.delphi.com/fitment for vehicle compatibility.
• Track your driving history and see past trips on a map
This manual covers all models offered as part of the Delphi Connect system. Depending on your
model you have purchased, some features may not be available.

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Is My Vehicle Compatible?
The Delphi Connect module works with most 1996 and newer vehicles (cars, light trucks, SUVs
and minivans) sold in the United States including domestic, Asian and European imports. Before
you start installation, please visit connectedcar.delphi.com/fitment to make sure your vehicle is
compatible with the Delphi Connect system. The fitment guide will also tell you if a Relocation
Kit* is recommended for your vehicle. These can be purchased at
verizonwireless.com/accessories.
NOTE: Screen images and icons shown are for reference only. Changes may occur in the future.
*Sold Separately

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• Delphi Connect Module
• Get to Know Your Device Guide
• Product Safety and Warranty Guide
If anything is missing, please contact Verizon Wireless Customer Service at [phone] or by
dialing *611 from your Verizon mobile phone.
Note: The figures are only for your reference. The actual shape and color of the product may differ slightly.
Equipment Overview
Package Contents
The package you purchased should contain the following items. Please contact Verizon Wireless
if any of the items are missing or damaged.
1. OBD connector (plugs into vehicle ’s
OBD-II port)
2. Function button
3. Status LED
4. Service connector (manufacturer use only)
1
2
3
4
5
(bottom)
Product
Safety &
Warranty
Information
PSW233VW
Delphi Connect System
A
Get to Know
Your Device
Delphi Connect System

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System Requirements
The Delphi Connect smartphone app works on:
• Android 2.2 and later
• Apple iOS 5.0 and later
The Delphi website at mycar.delphi.com works with:
• Internet Explorer 7 and later
• Google Chrome
• Apple Safari
• Firefox
Note: Bluetooth® features of this product are only available by using the Delphi Connect smartphone app.
Installation Requirements
• A supported vehicle identied in the tment guide at connectedcar.delphi.com/fitment
• Relocation Kit*, if needed (refer to the fitment guide for a recommendation)
• An activated Delphi Connect module with a qualied Verizon Wireless service plan
If you do not have a Verizon Wireless service plan, please visit vzw.com/certifieddevice to
activate this product before starting installation. When asked for Device ID, enter the ESN DEC
found on the label of the module.
*Sold Separately

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First-Time Setup Using Smartphone App
Download Delphi Connect Smartphone App
1. Launch your smartphone’s app store—either Google Play Store for Android or Apple’s
App Store for iPhone.
2. Search for the Delphi Connect app and download it to your smartphone.
Sign In to Your Delphi Account
1. Launch the Delphi Connect app.
2. In the Username, enter the Registration Key exactly as it
is printed on the module label - including the dash. In the
Password field, enter the ESN DEC exactly as it is printed
on the label.
Model ACT231

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3. Review and accept the privacy and terms of use.
On Android:

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On iPhone:

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5. When prompted, change your Username and Password, to something easy to remember but
difficult for other people to guess. Passwords must be at least six characters long and
include at least one number. Usernames must be at least one character long and do not
have to include a number.

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6. You will see the following screen after successfully changing your username and password.
7. Now you’re ready to install the module in your vehicle.
Note: The Delphi Connect smartphone app will remain logged in to your vehicle
indefinitely, unless you log out using the Log Out feature.
Note: The Delphi Connect smartphone app will be updated periodically and you will receive notification of
updates via standard Android and iOS app update notifications.
Note: You can review Delphi’s complete Terms of Use and Privacy Policy at
connectedcar.delphi.com/terms

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Find Your Vehicle’s OBD Connector Port
The OBD connector is usually located on or under the dash, on the driver’s side. Other possible
locations are the center console area or inside the glove compartment.
Need help finding your vehicle’s OBD Connector Port?
1. After logging in for the first time, tap OBD LOCATOR.
2. Select your vehicle make from the provided drop-down selector and tap Submit. If you are
unable to select your vehicle, you can use the “Click here” link to submit an email for the
unlisted vehicle.
3. A description of the location of your OBD II port will be given. Click “View a picture of your
OBD-II port” to view an actual photograph of the location of your OBD II port.

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4. You will see a picture of the location of your OBD II connector.
Note: If needed, you can access the OBD Locator from the smartphone app or website at any time. In the
smartphone app, this feature is located in the Side Menu under Settings > About > OBD Locator

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Install Your Module
1. Use your Verizon Wireless smartphone to check that you have a strong signal where your
vehicle is parked. Don’t have Verizon coverage? Visit Verizon’s interactive coverage map:
verizonwireless.com/maps.
2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.
3. Now plug the module into the OBD II port (or into the extension cable if it is required). Make
sure that the module is fully seated.
Helpful Installation Tips:
• If the module seems to be difcult to insert, DO NOT FORCE IT. Remove the device and
examine both connectors for any bent pins.
• There is only one orientation that the module will plug in.
• Place two ngers behind the plug in your vehicle to hold it steady while plugging in the
Module.
• If the module protrudes into the knee or foot area or prevents an access panel door from
closing, a Relocation Kit may be used to relocate the module. See connectedcar.delphi.com/
fitment for recommendations on using a relocation kit with your vehicle.
• Wait for the Status LED to turn solid blue.
• To minimize drain on the vehicle battery, the “Install Your Module” and “Initiate Module Setup”
steps should be performed without interruption. The process will take less than 5 minutes.
Note: The first time the module connects to the Verizon network, it will perform a one-time network setup
which will take a few minutes. The Status LED will turn solid white and turn off, followed by a blinking white
sequence. When network setup is successfully completed, the Status LED will turn solid blue. See
Understanding the Status LED for more information on the LED color status.