Verizon Delphi Connect User manual

User Guide
Delphi Connect

2
Welcome.................................................................................................................................................................10
Is My Vehicle Compatible?...............................................................................................................................11
Package Contents ..............................................................................................................................................12
Equipment Overview..........................................................................................................................................12
System Requirements.......................................................................................................................................13
Installation Requirements...............................................................................................................................13
First-Time Setup Using Smartphone App..................................................................................................14
Find Your Vehicle’s OBD Connector Port....................................................................................................19
Need help finding your vehicle’s OBD Connector Port?........................................................................19
Install Your Module.............................................................................................................................................21
Initiate Module Setup........................................................................................................................................22
Verify Module Setup..........................................................................................................................................23
First-Time Setup Using Delphi Connect Website....................................................................................25
Launch Your Internet Browser........................................................................................................................25
Sign In to Your Delphi Account.......................................................................................................................25
Find Your Vehicle’s OBD Connector Port....................................................................................................28
Need help finding your vehicle’s OBD Connector port? ........................................................................29
Install Your Module.............................................................................................................................................32
Verify Module Setup..........................................................................................................................................35
Reconnect Your Module....................................................................................................................................36
Install Your Module.............................................................................................................................................36
Initiate Module Setup........................................................................................................................................37
Verify Module Setup..........................................................................................................................................38
Application & Service Features.....................................................................................................................39
Using the Android App ......................................................................................................................................39
Forgot Username or Password .............................................................................................................39
Navigating Around.....................................................................................................................................43
Refreshing Your Vehicle Data................................................................................................................45
Selecting Your Vehicle..............................................................................................................................46
Dashboard ....................................................................................................................................................47
Location.........................................................................................................................................................50
Table Of Contents

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Map View.......................................................................................................................................................51
Geo-Fences ..................................................................................................................................................52
Live Tracking................................................................................................................................................53
Find My Car ..................................................................................................................................................54
Navigate to Vehicle ...................................................................................................................................55
Programmable Odometer .......................................................................................................................56
Managing Geo-Fences..............................................................................................................................58
Create a Geo-Fence Using the Map.....................................................................................................58
Create a Geo-Fence by Searching for an Address or Business Name....................................64
Edit an Existing Geo-Fence....................................................................................................................72
Delete an Existing Geo-Fence...............................................................................................................77
Enable or Disable a Geo-Fence.............................................................................................................80
Live Tracking................................................................................................................................................84
Alerts..............................................................................................................................................................87
Clearing Alerts............................................................................................................................................89
Health.............................................................................................................................................................91
Performing a Diagnostic Code Scan on Your Vehicle....................................................................92
Clearing Diagnostic Codes .....................................................................................................................93
Recent Trips .................................................................................................................................................96
Key Fob Pairing...........................................................................................................................................99
Key Fob Pairing Without VIN..................................................................................................................103
Pair Smartphone Bluetooth® to Module ............................................................................................106
Remove the Bluetooth Connection to Your Module.....................................................................112
Settings.........................................................................................................................................................118
Account Settings........................................................................................................................................119
User Settings...............................................................................................................................................120
Account Email Address ...........................................................................................................................120
Add Account Email Address...................................................................................................................120
Edit or Delete Account Email Address...............................................................................................121
Change Username......................................................................................................................................123
Change Password.......................................................................................................................................125

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Module Management................................................................................................................................127
View Modules Associated with Your Account.................................................................................127
Add a Module to Your Account..............................................................................................................128
Remove a Module from Your Account ................................................................................................132
Vehicle Settings..........................................................................................................................................135
Review Your Vehicle Information .........................................................................................................135
Edit Your Vehicle Information ...............................................................................................................137
Configuring Alerts .....................................................................................................................................141
Configuring the Geo-Fence Alerts.......................................................................................................141
Configuring the Speed Alert..................................................................................................................148
Configuring the Motion Alert ................................................................................................................154
Configuring the Engine RPM Alert.......................................................................................................160
Configuring Notifications.......................................................................................................................166
Add a Notification......................................................................................................................................167
Modify or Delete a Notification............................................................................................................175
About Section..............................................................................................................................................187
Locating Your OBD Connector ..............................................................................................................187
Reviewing the Terms of Use and Privacy Policy .............................................................................189
Logout............................................................................................................................................................191
Using the iPhone App.........................................................................................................................................192
Forgot Username or Password .............................................................................................................192
Navigating Around.....................................................................................................................................196
Refreshing Your Vehicle Data................................................................................................................198
Selecting Your Vehicle..............................................................................................................................199
Dashboard ....................................................................................................................................................200
Location.........................................................................................................................................................203
Map View.......................................................................................................................................................204
Geo-Fences ..................................................................................................................................................205
Live Tracking................................................................................................................................................206
Find My Car ..................................................................................................................................................207
Navigate To Vehicle...................................................................................................................................208

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Programmable Odometer .......................................................................................................................209
Managing Geo-Fences..............................................................................................................................211
Create a Geo-Fence Using the Map.....................................................................................................211
Create a Geo-Fence by Searching for an Address or Business Name....................................216
Edit an Existing Geo-Fence....................................................................................................................221
Delete an Existing Geo-Fence...............................................................................................................226
Enable or Disable a Geo-Fence.............................................................................................................229
Live Tracking................................................................................................................................................232
Alerts..............................................................................................................................................................234
Health.............................................................................................................................................................238
Performing a Diagnostic Code Scan on Your Vehicle....................................................................239
Clearing Diagnostic Codes .....................................................................................................................240
Recent Trips .................................................................................................................................................242
Key Fob Pairing...........................................................................................................................................245
Key Fob Pairing Without VIN..................................................................................................................252
Pair Smartphone Bluetooth® to Module ............................................................................................256
Remove the Bluetooth Connection to Your Module.....................................................................265
Settings.........................................................................................................................................................271
Account Settings........................................................................................................................................272
User Settings...............................................................................................................................................272
Account Email Address............................................................................................................................272
Add Account Email Address...................................................................................................................273
Edit or Delete Account Email Address...............................................................................................274
Change Username......................................................................................................................................276
Change Password.......................................................................................................................................278
Module Management................................................................................................................................280
View Modules Associated with Your Account.................................................................................280
Add a Module to Your Account..............................................................................................................281
Remove a Module from Your Account ................................................................................................285
Vehicle Settings..........................................................................................................................................288
Review Your Vehicle Information .........................................................................................................288

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Edit Your Vehicle Information ...............................................................................................................290
Configuring Alerts .....................................................................................................................................294
Configuring the Geo-Fence Alerts.......................................................................................................294
Configuring the Speed Alert..................................................................................................................301
Configuring the Motion Alert ................................................................................................................307
Configuring the Engine RPM Alert.......................................................................................................313
Configuring Notifications.......................................................................................................................319
Add a Notification......................................................................................................................................320
Delete a Notification ................................................................................................................................327
Enable Personal PIN-Code......................................................................................................................333
Disable Personal PIN-Code....................................................................................................................336
About Section..............................................................................................................................................339
Locating Your OBD Connector ..............................................................................................................339
Reviewing the Terms of Use and Privacy Policy .............................................................................341
Logout............................................................................................................................................................343
Using the Delphi Connect Website ...............................................................................................................344
Accessing the Website.............................................................................................................................344
Forgot Username or Password .............................................................................................................344
Navigating Around.....................................................................................................................................348
Selecting Your Vehicle..............................................................................................................................349
Vehicle Settings..........................................................................................................................................352
Edit Your Vehicle Information ...............................................................................................................352
Refreshing Your Vehicle Data................................................................................................................355
Dashboard ....................................................................................................................................................356
Location.........................................................................................................................................................359
Customizing the Website Map Display ..............................................................................................360
Programmable Odometer .......................................................................................................................362
Managing Geo-Fences..............................................................................................................................364
Create a Geo-Fence Using the Map.....................................................................................................364
Create a Geo-Fence by Searching for an Address or Business Name....................................368
Edit an existing Geo-Fence ....................................................................................................................373

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Delete an Existing Geo-Fence...............................................................................................................374
Enable or Disable a Geo-Fence.............................................................................................................376
Live Tracking................................................................................................................................................379
Alerts..............................................................................................................................................................381
Clearing Alerts............................................................................................................................................382
Health.............................................................................................................................................................383
Performing a Diagnostic Code Scan on Your Vehicle....................................................................384
Clearing Diagnostic Codes .....................................................................................................................385
Recent Trips .................................................................................................................................................387
Key Fob Pairing...........................................................................................................................................388
Key Fob Setup without VIN ....................................................................................................................392
Account Settings........................................................................................................................................395
Locating Your OBD Connector ..............................................................................................................396
Add Email Address ....................................................................................................................................397
Edit or Delete Email Address ................................................................................................................398
Change Username......................................................................................................................................400
Change Password.......................................................................................................................................402
Settings.........................................................................................................................................................404
Module Management................................................................................................................................404
View Modules Associated with Your Account.................................................................................405
Add a Module to Your Account..............................................................................................................406
Remove a Module from Your Account ................................................................................................409
Configuring Alerts .....................................................................................................................................411
Configuring the Geo-Fence Alerts.......................................................................................................411
Configuring the Speed Alert..................................................................................................................415
Configuring the Motion Alert ................................................................................................................418
Configuring the Engine RPM Alert.......................................................................................................420
Configuring Notifications.......................................................................................................................422
Add a Notification Email Address........................................................................................................422
Delete a Notification Email Address ..................................................................................................425
Add a Notification Text Number...........................................................................................................427

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Delete a Notification Text Number......................................................................................................430
Logout............................................................................................................................................................432
Frequently Asked Questions ..........................................................................................................................433
Status LED and Troubleshooting...................................................................................................................447
Understanding the Status LED Indicators.................................................................................................447
Troubleshooting...................................................................................................................................................449
Customer Information.......................................................................................................................................456
Product Safety and Warranty.........................................................................................................................457

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Welcome
You are about to experience a powerful device that will deliver a new level of convenience
and peace of mind with your vehicle. When combined with Delphi Connect smartphone app or
website, you can:
• Check the health and status of your vehicle, decode a “check engine light”
• Find where you parked your vehicle
• Track your vehicle’s location in real-time, and create virtual Geo-Fence boundaries anywhere
on a map
• Receive alerts for speeding, Geo-Fence boundary crossings and vehicle-related issues
• Make your key fob functions available on your smartphone or online for convenient use
anywhere. See connectedcar.delphi.com/fitment for vehicle compatibility.
• Track your driving history and see past trips on a map
This manual covers all models offered as part of the Delphi Connect system. Depending on your
model you have purchased, some features may not be available.

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Is My Vehicle Compatible?
The Delphi Connect module works with most 1996 and newer vehicles (cars, light trucks, SUVs
and minivans) sold in the United States including domestic, Asian and European imports. Before
you start installation, please visit connectedcar.delphi.com/fitment to make sure your vehicle is
compatible with the Delphi Connect system. The fitment guide will also tell you if a Relocation
Kit* is recommended for your vehicle. These can be purchased at
verizonwireless.com/accessories.
NOTE: Screen images and icons shown are for reference only. Changes may occur in the future.
*Sold Separately

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• Delphi Connect Module
• Get to Know Your Device Guide
• Product Safety and Warranty Guide
If anything is missing, please contact Verizon Wireless Customer Service at [phone] or by
dialing *611 from your Verizon mobile phone.
Note: The figures are only for your reference. The actual shape and color of the product may differ slightly.
Equipment Overview
Package Contents
The package you purchased should contain the following items. Please contact Verizon Wireless
if any of the items are missing or damaged.
1. OBD connector (plugs into vehicle ’s
OBD-II port)
2. Function button
3. Status LED
4. Service connector (manufacturer use only)
5. Labels, showing product information
1
2
3
4
5
(bottom)
Product
Safety &
Warranty
Information
PSW231VW
Delphi Connect System
A
Get to Know
Your Device
Delphi Connect System

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System Requirements
The Delphi Connect smartphone app works on:
• Android 2.2 and later
• Apple iOS 5.0 and later
The Delphi website at mycar.delphi.com works with:
• Internet Explorer 7 and later
• Google Chrome
• Apple Safari
• Firefox
Note: Bluetooth® features of this product are only available by using the Delphi Connect smartphone app.
Installation Requirements
• A supported vehicle identied in the tment guide at connectedcar.delphi.com/fitment
• Relocation Kit*, if needed (refer to the fitment guide for a recommendation)
• An activated Delphi Connect module with a qualied Verizon Wireless service plan
If you do not have a Verizon Wireless service plan, please visit vzw.com/certifieddevice to
activate this product before starting installation. When asked for Device ID, enter the ESN DEC
found on the label of the module.
*Sold Separately

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First-Time Setup Using Smartphone App
Download Delphi Connect Smartphone App
1. Launch your smartphone’s app store—either Google Play Store for Android or Apple’s
App Store for iPhone.
2. Search for the Delphi Connect app and download it to your smartphone.
Sign In to Your Delphi Account
1. Launch the Delphi Connect app.
2. In the Username, enter the Registration Key exactly as it
is printed on the module label - including the dash. In the
Password field, enter the ESN DEC exactly as it is printed
on the label.

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3. Review and accept the privacy and terms of use.
On Android:

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On iPhone:

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4. When prompted, change your Username and Password, to something easy to remember but
difficult for other people to guess. Passwords must be at least six characters long and
include at least one number. Usernames must be at least one character long and do not
have to include a number.

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5. You will see the following screen after successfully changing your username and password.
6. Now you’re ready to install the module in your vehicle.
Note: The Delphi Connect smartphone app will remain logged in to your vehicle
indefinitely, unless you log out using the Log Out feature on page 191.
Note: The Delphi Connect smartphone app will be updated periodically and you will receive notification of
updates via standard Android and iOS app update notifications.
Note: You can review Delphi’s complete Terms of Use and Privacy Policy at
connectedcar.delphi.com/terms

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Find Your Vehicle’s OBD Connector Port
The OBD connector is usually located on or under the dash, on the driver’s side. Other possible
locations are the center console area or inside the glove compartment.
Need help finding your vehicle’s OBD Connector Port?
1. After logging in for the first time, tap OBD LOCATOR.
2. Select your vehicle make from the provided drop-down selector and tap Submit. If you are
unable to select your vehicle, you can use the “Click here” link to submit an email for the
unlisted vehicle.
3. A description of the location of your OBD II port will be given. Click “View a picture of your
OBD-II port” to view an actual photograph of the location of your OBD II port.

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4. You will see a picture of the location of your OBD II connector.
Note: If needed, you can access the OBD Locator from the smartphone app or website at any time. In the
smartphone app, this feature is located in the Side Menu under Settings > About > OBD Locator