Verizon 5G Home Router User manual

User Guide
Verizon 5G
Home Router

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Federal Communication Commission Interference
Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the
following measures:
-Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 29cm between the radiator & your body.

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Safety Warnings
Adapter
Do not use any other power adapter except the one that accompanies this unit or a
power adapter identified in the list below.
Use of another adapter could result in damage to the unit.
The following power adapter is qualified for use with this Verizon 5G Home Router.
This unit must be powered by FSP, model FSP120-AWAN3-W or equivalent UL
listed power source rated @ output 54Vdc, Minimum 2.0A.
Battery
Do not use any other battery. Risk of explosion if battery is replaced by an incorrect
type. To prevent electrical shock, please do not open the cover.
The following battery is qualified for use with this Verizon 5G Home Router.
Joules Miles Co., Ltd, model BTY-LRV5000 (3.6Vdc, 2280mAh, 8.208Wh)

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Table of Contents
CHAPTER 1 INTRODUCTION ............................................................................................................... 1
1.1 PACKAGE CONTENTS .....................................................................................................................1
1.2 SYSTEM REQUIREMENTS................................................................................................................1
1.3 FEATURES ...................................................................................................................................1
1.4 GETTING TO KNOW THE ROUTER.....................................................................................................2
CHAPTER 2 CONNECTING THE ROUTER .............................................................................................. 4
2.1 SETTING UP THE ROUTER ...............................................................................................................4
2.2 CONFIGURING THE ROUTER............................................................................................................ 4
2.3 CONNECTING OTHER DEVICES ........................................................................................................5
2.4 HOME PAGE/MAIN SECTION..........................................................................................................6
CHAPTER 3 SETTING UP A WIRELESS NETWORK ................................................................................. 9
3.1 WIRELESS STATUS.........................................................................................................................9
3.2 5GHZ WI-FI............................................................................................................................10
3.3 2.4 GHZ WI-FI.........................................................................................................................12
3.4 GUEST WI-FI............................................................................................................................14
CHAPTER 4 CONNECTED DEVICES ..................................................................................................... 16
4.1 DEVICES CONNECTED TO YOUR ROUTER...........................................................................................16
4.2 RESTRICTIONS ...........................................................................................................................17
CHAPTER 5 CONFIGURING SYSTEM SETTINGS .................................................................................. 18
5.1 GENERAL INFORMATION ..............................................................................................................18
5.2 HISTORY LOG ............................................................................................................................19
5.3 PHONE SETTINGS .......................................................................................................................20
5.4 BACKUP &RESTORE ...................................................................................................................21
5.5 LAN SETTINGS ..........................................................................................................................22
5.6 APN SETTINGS ..........................................................................................................................24
5.7 PORT FORWARDING....................................................................................................................25
CHAPTER 6 USING PARENTAL CONTROLS ......................................................................................... 27
CHAPTER 7 HELP .............................................................................................................................. 29
CHAPTER 8 TROUBLESHOOTING....................................................................................................... 30
APPENDIX: SPECIFICATIONS .......................................................................................................... 32

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Chapter 1
Introduction
This chapter includes a list of items included with the Router, the minimum system
requirements for using the Verizon 5G Home Router, and an overview of the Router’s
features.
1.1 Package Contents
The product package should contain the following items:
Verizon 5G Home Router
AC adapter
Power cord
Ethernet cable
Rechargeable battery
1.2 System Requirements
The Verizon 5G Home Router requires the following systems and software:
Computers with Ethernet capability
TCP/IP network protocol installed on each computer
1.3 Features
Twenty four hours standby time for the battery
Remote Device Management/FOTA/OMADM
Administration website
RESTAPI
WAN port with PSE 60W support on CPE

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1.4 Getting to Know the Router
This section contains a short description of LED indicators on the Router’s front
panel, and the ports and buttons on its rear panel.
Front Panel/LED lights
The front panel of the Router features six LEDs.
Power LED
The Power LED indicates the Router’s status. If the Power LED glows green, the
Router is on. If the Power LED is amber, there is a malfunction, hardware failure, or a
boot error.
5G LED
If the 5G LED glows green, the Router can communciate to servers via 5G. If the 5G
Connectivity LED is amber, there is no 5G connectivity and the Router will switch to
4G fallback mode if 4G is available.
4G LED
When the 4G LED glows green, the Router can communicate to servers via 4G. When
the LED is amber, there is no 4G signal. When it blinks amber, a SIM card is missing
or invalid.
Wi-Fi LED
The Wi-Fi LED glows green when the Router is transmitting a Wi-Fi signal. The LED
glows amber to indicate Wi-Fi radio error. When the LED is off, the Router is not
transmitting a Wi-Fi signal.
WPS LED
The WPS LED blinks green to indicate that the WPS button has been pressed and
pairing is active. When pairing is successful, the LED will glow green. When the LED
glows amber, there is a pairing error. The LED is off when WPS is not in use.
Battery LED
When the Battery LED glows green, the Router is plugged in and charging on AC
power. The LED glows amber when the Router is on battery power, and battery life is
between 25% and 100%. The LED blinks amber when battery life is below 25%. The
LED turns off when the battery is depleted or removed.

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Rear Panel
Power Button
Press this button to turn the Router on or off.
Note: It is essential to keep the power button on to enable the VoLTE feature and
E911. If you turn off the Router by pressing the power button, be sure to wait for
approximately five seconds before turning on the device again. Failing to do so could
disrupt the power supply to the 5G CPE. (PSE will continue to supply power when the
power button is not pressed.)
Reset Button
To reset the Router, press and hold this button for approximately 1–10 seconds. To
perform a factory reset, press and hold this button for over 10 seconds.
LAN Ports
The three LAN Ports enable you to connect devices to the Router via Ethernet cables.
Home Alarm Port
This feature will be available soon.
Power Jack
The Power Jack connects the Router to an electrical outlet via the power cord.
WAN Port
The WAN Port connects the Router to the 5G CPE using an Ethernet cable. To power
off the 5G CPE, unplug the Ethernet cable from this port.
Telephone Ports
This feature will be available soon.

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Chapter 2
Connecting the Router
This section describes Router set up and configuration.
2.1 Setting up the Router
1Unbox the Router, AC adaptor, and power cord.
2Connect the AC adapter to the power cord.
3Plug the power cord into an electrical outlet, then connect the adapter to the
power jack on the back of the Router.
4Press the power button to turn on the Router.
5During initialization, the Power LED on the front of the Router will glow amber
for approximately 35 seconds before it turns green. Wait for one minute until the
initialization finishes before proceeding to Step 6. It takes at least two minutes for
the Router to boot up.
6Plug an Ethernet cable into one of the LAN ports on the back of the Router.
7Power up a computer, then plug the other end of the Ethernet cable into an
Ethernet port on the computer.
2.2 Configuring the Router
1Open a web browser on the computer that is connected to the Router. In the
address text box, type 192.168.0.1 or http://my.router in the address bar, then
press Enter on the computer’s keyboard.
2The following Login screen will appear.
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3. Type in the admin password written on the label of the Router. Then click Sign In.
The Router is now configured.
Note: We recommend that you change the password for greater system security.
Please access the administration website and click Admin Settings on the drop-
down menu on the top right of the administration website’s Home page.

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2.3 Connecting Other Devices
The Router can connect to other devices via Ethernet and via wireless connection.
Ethernet
1. Take an Ethernet cable and plug one end into one of the Ethernet ports on the back
of the Router.
2. Plug the other end of the Ethernet cable into an Ethernet port on the device.
3. Repeat these steps to connect other devices to the Router via Ethernet.
Wireless
1. Ensure that the devices to be connected wirelessly to the Router have Wi-Fi
capability.
2. Make sure the devices use the same SSID and password as the Router by
launching the devices’ wireless application.
3. Make sure the Wi-Fi LED on the front of the Router glows green.
4. Enter the SSID and password displayed on the label on the bottom of the Router
in the devices’ wireless settings and click Save.
5. Make sure the changes are successfully applied by surfing the Internet using the
connected devices.

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2.4 Home Page/Main Section
After logging in, the Router Home screen appears.
In the upper right panel of the screen, Connected Devices presents a list of devices
that are currently connected to the Router. Below that, the screen is divided into three
columns: Wi-Fi on the left, System Settings in the middle, and Parental controls
and Help on the right.
1. General information icons
This section displays four icons to indicate (from left to right) 4G signal strength,
carrier information, data transfer direction, and battery life.
Note: The red cross on the battery icon indicates that battery level is below 25%,
or no battery is inserted.
2. Drop-down menu
The drop-down menu includes selections such as Admin Settings, My Verizon,
Restart 5G Home Router, and Sign Out.
Admin Settings
The Change Admin Password section enables you to change the Admin password
that is used to sign in to the Router’s administration website. Type the admin
password in the New Admin password field, then type the admin password again
in the Admin password confirmation field. Click Change Password to apply the
settings.
In the Security Questions section, you can choose three security questions then
enter the answer for each question. If a user forgets his/her admin password, one
of the questions will be used to change the admin password. Click Save to save
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your changes. Click Close to close the Admin Settings window.
My Verizon
You will be directed to My Verizon, where you can manage your account online.
With My Verizon, you can also pay your bill, check your usage, swap SIM cards,
and view your order status.
Restart 5G Home Router
To restart the Router, click the drop-down arrow and select Restart 5G Home
Router. A window will appear on the screen. Click Restart to restart the Router.
Sign Out
Click Sign Out to sign out from the Router.
3. Connected Devices
This section displays information of connected devices, including the connection
type, device name, MAC address, and whether the device is restricted from
connecting to the Router.
4. Wi-Fi
This section displays the current network status, the Wi-Fi name (SSID), and the
Wi-Fi password of different network connections, including 2.4 GHz Wi-Fi, 5
GHz Wi-Fi, and the Guest Wi-Fi.
5. System Settings
This section displays the name, manufacturer, and the firmware version of the
device. You can also check here for software updates.

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6. Parental Controls
Parental Controls enable you to block certain websites by entering their web
addresses.
7. Help
Click on the link provided here to access the Verizon Wireless website, where you
can find the support and the resources you need.

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Chapter 3
Setting up a Wireless Network
Click the arrow “>” on the bottom right side of theWi-Fi column to enable or disable
the 5 GHz Wi-Fi, 2.4 GHz Wi-Fi, or Guest Network.
3.1 Wireless Status
There are two ways to change Wi-Fi status. The first is to slide the Wi-Fi switch in
the Wi-Fi column to the right. The switch will turn blue when Wi-Fi is on. The second
is to click the arrow “>” on the bottom right side of the Wi-Fi column. The Wi-Fi
page will appear. Slide the Wi-Fi switch to the right. You will know that Wi-Fi is
turned on when the switch turns blue. To turn off Wi-Fi, slide the switch to the left.
Grey indicates that Wi-Fi is now disabled.
The drop-down menu in the middle of the screen enables you to select the 5 GHz Wi-
Fi or 2.4 GHz Wi-Fi to view and change related settings.

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3.2 5 GHz Wi-Fi
Slide the Enable 5 GHz Wi-Fi switch to the right. The switch turns blue to indicate
that the selected Wi-Fi is turned on. To turn off the Wi-Fi, slide the switch to the left.
If 5 GHz Wi-Fi is not turned on, the Guest Wi-Fi on 5 GHz will not work.
Wi-Fi name (SSID)
The Wi-Fi name (SSID) is the name of the wireless network broadcasting from this
system. In order for devices to connect to the local network over a wireless link, they
must select this network name from the list of detected wireless networks in the area.
Password
Specify a password for your wireless network. Click the icon to display the
selected password for the SSID.
New Password
Enter a new password here for the SSID.
Confirm Password
Type the new password here.
Note: Passwords must be 8–28 characters long and are case sensitive. (If the
encryption type is WEP-64, the password must be exactly 10 hex digits ([0–9], [a–f],
or [A–F]). Changing your Wi-Fi password may cause your devices to lose their
connection to your Wi-Fi. Leave empty if you don’t want to make a change.
Broadcast Wi-Fi Name (SSID)
Check the box if you want to broadcast the SSID. The SSID will be displayed when
you search for available networks.
Note: If you disable SSID broadcasting by unchecking this check box, WPS will also

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be disabled.
Wi-Fi network encryption
Select one security method from the drop-down menu. The encryption types include
None, WEP-64, WPA2-Personal, WPA-WPA2-Personal.
Max Wi-Fi devices 5 GHz
The maximum number of Wi-Fi clients allowed on the Router using 5 GHz Wi-Fi.
The highest value for this field is 128.
Channel
This specifies the frequency the radio uses to transmit wireless frames. Select a
channel from the list of channels or choose Auto to allow the system to determine the
best channel to use.
Bandwidth
Specify the bandwidth for each channel. Select Auto to allow the system to determine
the optimal bandwidth.
5 GHz Primary Wi-Fi Protected Setup (WPS)
WPS allows rapid wireless connection between the Router and other WPS-compatible
devices. Click on the WPS button to turn on the WPS function.

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3.3 2.4 GHz Wi-Fi
Slide the switch to the right. The switch turns blue to indicate that the selected Wi-Fi
is turned on. To turn off the Wi-Fi, slide the switch to the left. If the 2.4 GHz Wi-Fi is
not turned on, the Guest Wi-Fi on 2.4 GHz will not work.
Wi-Fi name (SSID)
The Wi-Fi name (SSID) is the name of the wireless network broadcasting from this
system. In order for devices to connect to the local network over a wireless link, they
must select this network name from the list of detected wireless networks in the area.
Password
Specify a password for your wireless network. Click the icon to display the
selected password for the SSID.
New Password
Enter a new password here for the SSID.
Confirm Password
Type the new password here.
Note: Passwords must be 8–28 characters long and are case sensitive. (If the
encryption type is WEP-64, the password must be exactly 10 hex digits ([0–9], [a–f],
or [A–F]). Changing your Wi-Fi password may cause your devices to lose their
connection to your Wi-Fi. Leave empty if you don’t want to make a change.
Broadcast Wi-Fi Name (SSID)
Check the box if you want to broadcast the SSID. The SSID will be displayed when
you search for available networks.
Wi-Fi network encryption
Select one security method from the drop-down menu.

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Max Wi-Fi devices 2.4 GHz
The maximum number of Wi-Fi clients allowed on the Router using 2.4 GHz Wi-Fi.
The highest value for this field is 128.
Channel
This specifies the frequency the radio uses to transmit wireless frames. Select a
channel from the list of channels or choose Auto to allow the system to determine the
best channel to use.
Bandwidth
Specify the bandwidth for each channel. Select Auto to allow the system to determine
the optimal bandwidth.
2.4 GHz Primary Wi-Fi Protected Setup (WPS)
WPS allows rapid wireless connection between the Router and other WPS-compatible
devices. Click on the WPS button to turn on the WPS function.

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3.4 Guest Wi-Fi
Slide the Enable Guest Wi-Fi switch to the right. The switch will be blue when the
guest network is enabled.
Wi-Fi name (SSID)
The Wi-Fi name (SSID) is the name of the wireless network broadcasting from this
system. In order for devices to connect to the local network over a wireless link, they
must select this network name from the list of detected wireless networks in the area.
Password
Specify a password for your wireless network. Click the icon to display the
selected password for the SSID.
New Password
Enter a new password here for the SSID.
Confirm Password
Type the new password here.
Note: Passwords must be 8–28 characters long and are case sensitive. (If the
encryption type is WEP-64, the password must be exactly 10 hex digits ([0–9], [a–f],
or [A–F]). Changing your Wi-Fi password may cause your devices to lose their
connection to your Wi-Fi. Leave empty if you don’t want to make a change.
Broadcast Wi-Fi Name (SSID)
Check the box if you want to broadcast the SSID. The SSID will be displayed when
you search for available networks.
Wi-Fi network encryption
Select one security method from the drop-down menu.
Band

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Select the band to be used.
Max Wi-Fi devices 2.4 GHz
The maximum number of Wi-Fi clients allowed on the Router using 2.4 GHz Guest
Wi-Fi. The highest value for this field is 128.
Max Wi-Fi devices 5 GHz
The maximum number of Wi-Fi clients allowed on the Router using 5 GHz Guest Wi-
Fi. The highest value for this field is 128.
Guest Wi-Fi Protected Setup (WPS)
WPS allows rapid wireless connection between the Router and other WPS-compatible
devices. Click on the WPS button to turn on the WPS function.
Note: WPS will become inaccessible if the Broadcast Wi-Fi Name (SSID) feature is
not activated.
Click Save to save your changes, or click Cancel to discard any changes you made.
Note: The 2.4 GHz Guest Wi-Fi only works when the matching 2.4 GHz Wi-Fi is
activated. The 5GHz Guest Wi-Fi only works when the matching 5 GHz Wi-Fi is
activated.

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Chapter 4
Connected Devices
This section displays information of LAN connected devices, including the
connection type, IP address, host name, MAC address, and whether the connected
devices are restricted or not.
4.1 Devices connected to your router
The function presents a list of devices that are currently connected to your router as
well as the information of these devices, including the names, MAC addresses,
connection types, and whether the devices are restricted or not.
Device
The name of each device that has been connected/is currently connected to the Router
is displayed here.
MAC Address
The MAC Address of each device that is connected to the Router is displayed here.
Type
This section shows the type of connection each device uses to connect to the Router.
Restricted
This section displays devices which are blocked from connecting to the Router as well
as the settings of the restriction. The icon indicates that the selected device is
blocked permanently. The icon indicates that the device is only restricted during
the specified periods of time.
The Delete Device feature enables you to select and remove devices which have
connected to the Router. Once removed, the computer/device will not be displayed on
this page.
The Block Device switch allows you to block or allow computers or devices from
establishing a connection to the Router. To block a device, first click on its name, then