Verkada Schlage Engage User manual
Document
Document Details
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
V1.1 (20220419)
(V1.0 first published 20211008)
Firmware
Firmware version can be verified on
Verkada Command command.verkada.com.
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Introduction
Introduction
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
3
Purpose of document, Schlage integration into Verkada
system, see separate install guide for hardware
installation:
NDEB Installation Guide
https://us.allegion.com/content/dam/allegion-us-2/web-documents-2/Inst
allInstructions/Schlage_NDE_Wireless_Lock_Installation_Instructions_110689.
pdf
LEB/LE Installation Guide
https://us.allegion.com/en/home/products/categories/electronic-locks/schl
age-LE-wireless-lock-networked.html
Schlage ENGAGE User Guide
https://us.allegion.com/content/dam/allegion-us-2/web-documents-2/User
Guide/Schlage_ENGAGE_User_Guide_113180.pdf
●This integration supports the NDEB, LE, and LEB series. The main distinction is that the LE and
LEB locks are mortise locks.
●NDE locks are not supported - they are outdated and use old SSL standards
●This integration is an offline integration. That means that all door events, user updates,
schedule updates etc will be published in command every 24 hours, unless forced to sync
through the Allegion mobile app.
●This means that the engage series integration does not support remote unlock or
lockdowns.
●Real time updates are available for tamper events and door forced open events.
Installation
Installing an Engage WiFi Lock
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
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1. Go to https://command.verkada.com
2. Log In to your Command Organization
a. Note: You must be an Organization Admin to install Engage WiFi Locks. If you are
not an admin, contact an Organization Admin to be granted this role.
3. Open the Access Tab
a. Note: You must have at least one Access Controller in your account to see the
Access tab.
4. Select "Manage Sites" on the top right
5. If the site that you want to add Engage WiFi locks to does not exist, create it by clicking "+
Add...". If it does exist select "Settings" on the right.
a. If you can see the site, but can not see "Settings" that means you are not a Site
Admin for the given site. Make yourself a Site Admin by clicking "Admins" and
adding yourself.
6. Select "Allegion Engage WiFi Locks" on the Left
Installation
Installing an Engage WiFi Lock Cont.
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
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7. Verkada Sites are mapped 1:1 with the Sites in the Engage app. If someone in your org
has not already created a matching site in the Engage App, the UI will show "Create Site".
Click this button to create the matching Engage site, and invite yourself to it.
a. If someone else in your organization has already created this site, you will see an
"Invite" button instead. Click this button to invite yourself as a Manager of the
Engage site.
8. You have now created an Engage Site, and you should have received an email with an
invite to the Engage app. Clicking the "Accept This Invite" link in the email will bring you to
the Engage portal, where you can create an Engage account or sign in if you already
have one.
Installation
Installing an Engage WiFi Lock Cont.
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
6
9. Download the Engage App from the iOS
or Android app store.
10. Sign in to the app using the same
email/password that you set up above.
11. You should see an Engage Site with the
same name as your Verkada Site, select
this site to add devices to the site.
12. Go to the "Devices" tab and select the "+"
to begin adding Engage WiFi devices. Go
through the flow to add your NDE or LE
device. When asked if you want to use
Site Defaults, select yes.
13. Once you have finished adding your
device to the Engage app, return to
Verkada Command and select "Sync" to
pull the newly registered devices into
Command.
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Installation
Installing an Engage WiFi Lock Cont.
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
7
14. If you navigate to the Devices tab on the right, you should now see your Engage device in
Command. (Note: You may need to refresh the page to see the new device)
15. Select the device to see the single "Door" associated with it. You can manage this Door in
the same way you would a Door that is registered to an AC41.
Installation
Installing an Engage WiFi Lock Cont.
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
8
16. The Engage Wifi devices will not sync with the server immediately, to force an update
immediately, open the App, Select the device, and Click "Update From Server".
17. You should now be all set to manage Engage WiFi device with Verkada Command!
Installation
Managing the Device
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
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1. All Engage Locks will appear as a door in the interface. For each door:
2. Connectivity status will be displayed.
Factory Reset
If a lock has been commissioned previously, it will need to be decommissioned within
command and in the Allegion mobile app. Please refer to the lock installation guides for factory
reset instructions for your lock.
Appendix
Support
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
Thank you for purchasing this Verkada product. If for any reason
things don’t work right, or you need assistance, please contact us
immediately.
verkada.com/support
Sincerely, The Verkada Team
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