Problem Solving
Other Faults
If the inside of the machine is not clean at the end of a cycle, it may be due to overloading the
machine. Run a cycle with the machine empty to remove any residue.
If you experience any other problems, call maintenance.
Blocked Blades
Blocked Drain
Low Water
Rell Deodoriser
Power Failure
Hopper Full
Lid cannot open
Lid cannot close
Drain Valve
Lid Seal
ERROR MESSAGE CORRECTIVE ACTIONS
Press start button to clear error.
If the problem persists, call
maintenance
We recommend using Vernacare
deodoriser for best performance
Press start button to clear error
and resume the cycle. If incorrect
items have been placed in the
hopper or the problem persists,
call maintenance
Press start button to clear error
and resume the cycle. If the
problem persists, call maintenance
Press start button to resume the
cycle. If the problem persists, call
maintenance
EXPLANATION
Something is jamming the blades and
overloading the motor, too many items
or non-maceratable items may have
been placed in the machine
A build up of pressure in the drains has
been detected which could indicate a
blockage
There is a problem with the water supply
The deodoriser needs refilling. The
machine will continue to run as normal
The electricity supply was interrupted
There is liquid in the hopper from
a previous cycle, possibly due to
something blocking the drain outlet
Open lid and check for liquid in
the hopper. If the hopper does
not drain, call maintenance
Something is obstructing the lid Check nothing is on top of the
lid, press start button to clear the
error. If the problem persists, call
maintenance
Something is obstructing the lid Check nothing is obstructing the
lid, press start button to clear the
error. If the problem persists, call
maintenance
The drain valve has not closed properly Call maintenance
The lid seal has not inflated properly Call maintenance
Isolate power to the machine before carrying out any maintenance.
Relling Water
please wait
The water tank has not refilled, the cycle
will continue when the tank fills