versa CSG300 Series User manual

At a Glance
The Versa Cloud Services Gateway (CSG) 300 series appliances deliver highly secure site-to-site data connectivity to
small businesses and to home offices.
These appliances provide the following features:
• Single hardware platform that supports different CPUs and memory sizes
• Management Ethernet ports with dual use and dedicated options:
• One RJ45 RS232 console port
• One USB 2.0 management port for plugging in external LTE or WiFi modems
• One Cu GE dual purpose port for data and management
• MDI and MDIX autoswitchable EoC ports
• PoE source support on four Ethernet ports with NIC module add-on
• Wireless options:
• CSG350–Two built-in wireless slots
• CSG355 and CSG365–Three dedicated built-in wireless slots to support LTE
• External AC power supply
• Fan-based cooling
• Desktop or ceiling mount, rack-mountable in a 19” rack
CSG300 Appliance Models
The CSG300 appliances are available in the following models:
• CSG350—Compact and optimized appliance for deployment in small branches (up to 75 users) that require
advanced application and cloud intelligence with hierarchical QoS, providing a cost-effective SD-WAN solution.
• CSG355–Powerful appliance perfect for deployment in both small- and medium-sized branches that need
advanced SD-Security (NGFW and UTM) along with comprehensive advanced application and cloud-intelligent
SD-WANservices on-premises.
• CSG365—High performance, powerful appliance for deployment at a medium-sized branch locations that
require advanced application and cloud-intelligent SD-WAN services, advanced SD-Security (NGFW and UTM).
The CSG300 appliance models provide the following CPU, memory, and storage sizes. See Table 1.
Table 1: CSG300 Appliance Models
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CSG Appliance Model CPU Memory Storage
CSG350 Intel Rangeley with 4 cores 4 GB DRAM
(configurable to 16GB) 32 GB
CSG355 Intel Rangeley with 4 cores 8 GB DRAM
(configurable to 16GB) 32 GB
CSG365 Intel Rangeley with 4 cores (higher performance) 8 GB DRAM
(configurable to 16GB) 64 GB
Chassis Views
The CSG350 appliance is smaller in size than the CSG355 and CSG365 appliances. The CSG355 and
CSG365 appliances are physically identical.
CSG350 Appliance
Figure 1 and Figure 2 show the front and rear panels of the CSG350 appliance.
Note: The front panel is the side of the appliance with the SIM slots and two LEDs, for status and power. This is the side
that is visible when you install the appliance in an office environment. The rear panel has the power and reset buttons
and various connectors and ports.
Figure 1: Front Panel of the CSG350 Appliance
Figure 2: Rear Panel of the CSG350 Appliance
CSG355 and CSG365 Appliance
Figure 3 and Figure 4 show the front and rear panels of the CSG355. The panels for the CSG355 and CSG365
appliances are identical.
Figure 3: Front Panel of the CSG355 Appliance
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CSG300 Series Appliance Specifications
A CSG300 series appliance chassis is made of aluminum for optimal heat dissipation. This article lists the chassis and
regulatory compliance specifications for the CSG300 series appliance. It also lists certifications and export control
classification numbers (ECCNs) for the appliance.
Chassis Specifications
CSG350 Appliance
Table 1 lists the specifications for a CSG350 appliance chassis.
Table 1: CSG350 Series Chassis Specifications
Item Specification
Services and Slot Density
RJ-45 ports 10/100/1000 Mbps 4
External USB ports (USB 2.0) 1
RJ-45 serial console port 1
Memory DDR4 ECC DRAM 4 GB
Disk 1 SSD default size 32 GB
Disk 2 and Disk 3, USB-based Flexible
Power supply 12VDC, 5A
Power Adapter Specifications
AC input voltage 100–240 Volts
AC input line frequency 50–60 Hz
Typical power consumption 25 Watts
Chassis Physical Specifications
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Item Specification
Chassis height 1.38” (34 mm)
Chassis width 7.87” (200 mm)
Chassis depth 5.91" (152 mm)
Chassis weight
2.75 lb (1.25 kg)
Chassis weight with installation kit: 1.8 kg maximum
Package Specifications
Package height 7" (17.78 cm)
Package width 16.7" (42.4 cm)
Package depth 12" (30.48 cm)
Package weight 15.4 lb (7 kg)
Operating Conditions
Temperature 0 to 40°C (32 to 104°F) at sea level
Humidity 10 to 85% relative humidity
Altitude Maximum 3000 m (10000 ft)
Noise level Less than 20 dBA
Storage Conditions
Temperature 20 to 70°C (68 to 158°F) at sea level
Humidity 10 to 85% relative humidity
Reliability
MTBF Minimum of 70,000 hours
CSG355 and CSG365 Appliance
Table 2 lists the specifications for a CSG355 and CSG365 appliance chassis.
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Item Specification
Services and Slot Density
RJ-45 ports 10/100/1000 Mbps 4 + 2
External USB ports (USB 2.0) 2
RJ-45 serial console port 1
Memory DDR4 ECC DRAM CSG355: 8 GB
CSG365: 8 GB
Disk 1 SSD default size CSG355: 32 GB
CSG365: 64 GB
Disk 2 and Disk 3, USB-based Flexible
Power supply 12VDC, 5A
Power Specifications
AC input voltage 100–240 Volts
AC input line frequency 50–60 Hz
Typical power consumption 33 Watts
Chassis Physical Specifications
Chassis height 1.65” (43 mm)
Chassis width 13.8” (370 mm)
Chassis depth 6.7” (172 mm)
Rack height 1 RU
Chassis weight Chassis weight with installation kit: 2.5 kg maximum
Package Specifications
Package height 7" (17.78 cm)
Package width 16.7" (42.4 cm)
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Package depth 12" (30.48 cm)
Package weight 15.4 lb (7 kg)
Operating Conditions
Temperature 0 to 40°C (32 to 95°F) at sea level
Humidity 10 to 85% relative humidity
Altitude Maximum 3000 m (10000 ft)
Noise level Less than 30 dBA
Storage Conditions
Temperature 20 to 70°C (68 to 158°F) at sea level
Humidity 10 to 85% relative humidity
Reliability
MTBF Minimum of 70,000 hours
Regulatory Compliance
Table 2 lists the regulatory compliance specifications for a CSG300 series chassis.
Table 2: CSG300 Series Regulatory Compliance Specifications
Item Specification
Safety CE Marketing
Security TPM 2.0
Designed to be FIPS 140-2 Level 2 compliant
EMC CE EMC, EN55032 Class A; FCC Part 15, Class A
Environmental RoHS
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Certifications
A CSG300 series appliance complies with the certificates listed in Table 3.
Table 3: CSG300 Series Certifications
Region Certifications
Europe
¥ EN 300 328 (Bluetooth)
¥ EN 301 489-1
¥ EN 301 489-17 (Bluetooth)
¥ EN 50385 MPE(SAR Evaluation)
¥ EN 55032
¥ EN 60950-1 CE(LVD)
America
¥ FCC 47 CFR Part 15B
¥ FCC 47 CFR Part 15C, 15.247 (Bluetooth)
¥ MPE
¥ Contain FCC ID: N7NEM7455(For models with LTE)
¥ Contain FCC ID: 2ARF9CSG-W1(For models with WIFI)
Japan TBD once Japan has completed their testing
Export Control Information
Table 4 lists the ECCN, HTS, and CCATS numbers.
Table 4: ECCN, HTS, and CCATS Numbers
Item ECCN Number HTS
Number
CCATS
Number
Use of item
by Versa
MatrixSSL software module 5E002 8542310000 G161333 SSL-VPN
Proxy
QuickSec IPsec toolkit as used by Versa
Analytics, Versa Director and Versa FlexVNF 5D002 8542310000 G161333 IPSec crypto
module
Hardware-based encryption and decryption 5A002U 8542310001 G156910L1 CSG300
series
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Front and Rear Panel Components
This article describes the front and rear panel components of a CSG300 series appliance. For the exact location of
these components on the appliance, see At a Glance.
Front Panel
The front panel of a CSG300 series appliance has two status LEDs.
LEDs
Table 1 lists the LEDs, their colors and states, and the status they indicate.
Table 1: Front Panel LEDs in a CSG300 Series Appliance
LED Color Status
Power Green • Off: Appliance is not powered on.
• Green: Appliance is powered on.
Status Green,
Red
• Off: Appliance hardware is up, but there is a problem with the software.
• Solid green: Appliance is up and running.
• Blinking green: Appliance is in the process of booting up.
• Red: Major error condition exists in the system or there is a corrupt software
configuration.
• Blinking red: System crash, overheating, or a persistent error condition exists.
Rear Panel
The rear panel of a CSG300 series appliance has power and reset buttons and six status LEDs.
LEDs
The rear panel of a CSG300 series appliance has six LEDs located in two rows.
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Table 2 lists the LEDs, their color and states, and the status they indicate.
Table 2: Rear Panel LEDs in a CSG300 Series Appliance
LED Color Status
Power Green • Off: Appliance is not powered on.
• Green: Appliance is powered on.
Status Green,
Red
• Off: Appliance hardware is up, but there is a problem with the software.
• Solid green: Appliance is up and running.
• Blinking green: Appliance is in the process of booting up.
• Red: Major error condition exists in the system or there is a corrupt software
configuration.
• Blinking red: System crash, overheating, or a persistent error condition exists.
Wireless White
• Off: Wireless module not installed.
• Solid white: Wireless module is up and running.
• Blinking white: Wireless module is booting up or there is traffic on the wireless module.
LTE White
• Off: LTE module not installed, or there is a major hardware problem.
• Solid white: LTE module is up and running.
• Blinking white: LTE module is booting up or there is traffic on the LTE module.
SIM Card Slots
The rear panel of a CSG300 series appliance has two nano-SIM card slots. If you subscribe to a single wireless service,
use the SIM 1 slot to install the LTE device. If you are subscribing to dual wireless service, use both the SIM 1 and SIM
2 slots to activate the LTE devices.
It is strongly recommended that you use only preactivated SIMs in the SIM card slots.
Power Button
The Power button on the rear panel of a CSG300 series appliance turns the power on and off.
To turn the power on, press and immediately release the Power button when the appliance is off.
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To turn the power off, press the Power button when the appliance is on. If you press and immediately release the button,
the appliance shuts down gracefully. If you press and hold the button for a longer period, it turns off power to the
appliance ands shuts it down.
Reset Button
The Reset button on the rear panel of a CSG300 series appliance resets the appliance. The reset functionality depends
on the number of times you press it, as described in Table 3.
The Reset button is recessed so that it is not accidentally pressed while the appliance is operational.
To press the Reset button, use a sharp narrow tool. Each time you press the Reset button, you hear a buzzer sound.
Table 3: Reset Button Press Behavior
Number of Presses Behavior
2 Reset the appliance to the factory-default snapshot.
4 Reset the appliance to the branch prestaging configuration.
6 Reset the appliance to the branch staging configuration.
8 Reset the appliance to branch post-staging configuration.
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LTE Modem Module
The CSG300 series LTE modem module is a high-performance Cat-6 LTE Advanced modem that provides up to 300
Mbps download speeds and 50 Mbps upload speeds. The LTE modem supports multiple carriers, and it has been
certified by major global carriers. The appliance has two externally accessible SIM card slots, one for each embedded
LTE-A modem. If the appliance is configured with two LTE-A modems, each SIM card is used to control one LTE radio
each. The appliance also has one USB slot that can be connected to an LTE dongle if desired. With two internal
modems and one USB attached modem, you can deploy up to three simultaneous LTE WAN connections.
The LTE firmware-driven modem module provides the following capabilities:
• Externally accessible SIM cards that support dual-LTE modems.
• Connects to most global carrier's network based on the SIM card inserted. For example, if a SIM card is inserted
from carrier A, the modem will auto-detect the SIM card and connect to carrier A's network. If a SIM card is
inserted from carrier B, the modem will connect to the network of carrier B.
• Global navigation satellite system (GNSS) receiver enables tracking and location-based services.
• Stores up to three firmware versions, thereby allowing the modem to switch to other networks.
• Firmware can be upgraded over the air.
• Secure boot provides secure connectivity by preventing unauthorized code on target devices.
The LTE modem connections are metered connections, and the Versa software implementation ensures that the LTE
service is charged only when needed. Policies and scenarios that determine the use of LTE interfaces are set by
network operators and implemented by Versa FlexVNF accordingly.
Table 1 lists the supported LTE specifications.
Table 1: LTE Specifications
Specification APAC Modem Americas and EMEA Modem
Peak
download/
upload rate
300/50 Mbps 300/50 Mbps
Frequency
bands 4GLTE 1, 3, 5, 7, 8, 18, 19, 21, 28, 38, 39, 40, and 41 1 through 5, 7, 8, 12, 13, 20, 25, 26, 29, 30, and
41
Frequency
bands 3G
WCDMA 1, 5, 6, 8, 9, and 19 1, 2, 3, 4, 5, 8
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Specification APAC Modem Americas and EMEA Modem
Frequency
bands 3G
SCDMA 39
Supported
carrier
aggregation
1 + (8, 18, 19 ,21), 3 + (5, 7, 19, 28), 7 + (5, 7,
28), 19 + 21, 38 + 38, 39 + 39, 40 + 40, and 41
+ 41
1 + 8, 2 + (2, 5, 12, 13, 29), 3 + (7, 20), 4 + (4, 5,
12, 13, 29), 7 + (7, 20), 12 +30, 5 + 30, and
41+41
Location
Solution Standalone, Xtra, SUPL 1.0 & 2.0, GLONASS,
Galileo, BeiDou
Standalone, Xtra, SUPL 1.0 & 2.0, GLONASS,
Galileo, BeiDou
Approvals CE, GCF, JRF/JPA, KC, NCC CE, FCC, GCF, IC, NCC, PTCRB
Certified
Carriers NTT Docomo, Telstra, KDDI, Softbank AT&T, Bell, Rogers, Sprint, Telus, Verizon,
Vodafone, US Cellular, Anatel
You can order CSG300 series appliances with an optional LTE modem module. The LTE modem modules have either
one SIM slot or two SIM slots. For modules with one SIM slot, you insert the SIM card into the SIM1 slot, which is on the
front of the appliance. For modules with two SIM slots, you insert a SIM card into each of the two SIM slots, which are
labeled SIM1 and SIM2.
If the appliance is off when you insert the SIM card or cards, the LTE functionality is activated when you boot the
appliance. If you insert the SIM card or cards into the LTE modem module when the appliance is on and operational,
you must reboot the appliance to restart the LTE modem and LTE functionality. To do this, you must power off the
appliance, unplug the power cable, plug the power cable back in, and press the power button. Simply powering the
appiance on and off does not restart the LTE modem. Also, pressing the reset button on the appliance or rebooting the
appliance from Versa Director does not restart the LTE modem.
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Wireless Options
The CSG350 appliance has two internal wireless slots which can be configured for single LTE or dual LTE. The CSG355
and CSG365 appliances have three internal wireless slots.
The CSG300 series appliances have one WiFi Access Point (AP) module. The WiFi AP module is a dual-band module
that simultaneously supports 2.4 GHz, for longer distances, and 5 GHz, for faster throughput. It provides the following
WiFi capabilities:
• WiFi radios preconfigured for 2.4GHz or 5.0-GHz operation
• DFS frequency bands, enabled by default, thereby providing more frequency bands for 5 GHz radio
• 802.11ac Wave 2 standard and 2x2:2 Multi User Multiple Input Multiple Output (MU-MIMO) for more efficient
transmission to multiple clients
• Built-in WiFi mesh capabilities
• Bluetooth for ZTP and smartphone applications
• IEEE 802.11a, 802.11b, 802.11g, 802.11n, and 802.11ac protocols
• Channel bandwidth of 20 MHz, 40 MHz, and 80 MHz
• Channel bonding with channel bandwidths of 5 MHz, 10 MHz, 20 MHz, and 40 MHz
• Background scanning automatically selects the best and cleanest channel
• Up to 512 concurrent clients across both frequencies, while each radio supports up to 255 clients
• Up to 16 SSIDs simultaneously
• Client steering capabilities across respective frequency bands based on load and number of clients in each
frequency thereby allowing end devices to have optimum experience
• Certified for FCC and CE
The WiFi AP module has a hardware-based cryptographic engine that includes secure boot. WiFi security is provided by
802.11i, AES-CCMP, AES-GCMP, PRNG, TKIP, WAPI, WEP, WPA, WPA2, and WPS based encryption methods.
You can seamlessly integrate the WiFi AP module with Versa FlexVNF features, including over-the-air traffic analysis
and other analytics. FlexVNF provides queuing mechanisms, including weighted round-robin (WRR). In addition, the
WiFi AP module has a built-in QoS feature that prioritizes and manages over-the-air traffic. It also has built-in spectrum
analyzer capabilities to detect rogue frequencies in an environment, if desired.
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Interface Numbering
Figure 1 shows mapping of the Ethernet ports to Virtual Network Interface (VNI) numbering for the CSG350.
Figure 1: Port-to-VNI Mapping - CSG350
Figure 2 shows port-to-VNI mapping for the CSG355 and CSG365. Note that the CSG355 and CSG365 chassis are
identical.
Figure 2: Port-to-VNI Mapping - CSG355 and CSG365
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Power Supply and Airflow
This article describes the AC power supply and airflow requirements for CSG300 appliances.
AC Power Supply for CSG300 Series Appliances
By default, CSG300 series appliances ship with one AC power supply unit.
If you order the CSG300 series appliance with the power over Ethernet (PoE) NIC module, an additional power supply
unit ships with the appliance.
Table 1 describes the AC power supply specifications for each power supply unit.
Table 1: CSG300 Series Appliance AC Power Supply Specifications
Item Specification
AC input voltage 100–240 Volts
AC input line frequency 50–60 Hz
Typical power consumption with PoE disabled 35 Watts
Typical power consumption with PoE enabled 60 Watts
Airflow Requirements
The CSG300 series appliance is made of aluminum for optimal heat dissipation.
The appliance is cooled by a fan.
When planning your site for installing a CSG300 series appliance in a 19-inch rack, allow a minimum of 0.5 RU space on
each side of the appliance to allow hot air to flow out of the appliance.
When placing a CSG300 series appliance on a desk, ensure that the vents on the side of the unit are never blocked, to
allow hot air to flow out of the appliance. Covering the vents prevents heat from dissipating out of the appliance, which
will cause the chassis to overheat and then shut down.
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Installation Guidelines
This article provides general safety standards and warnings relating to installing or connecting a CSG300 series
appliance.
General Safety Guidelines
Caution: Before installing or removing a CSG300 series appliance, ensure that the appliance chassis is electrically
connected to ground. When you are installing or removing an appliance, ensure that you wear an ESD grounding wrist
strap. To put the ESD grounding strap on properly, attach it to an ESD point and then place the other end of the strap
around your bare wrist, making good skin contact. Failure to use an ESD grounding strap could damage the appliance.
• Install the CSG300 series appliance in compliance with the following local, national, and international electrical
codes:
• United States—National Fire Protection Association (NFPA 70), United States National Electrical Code.
• Other countries—International Electromechanical Commission (IEC) 60364, Part 1 through Part 7.
• Evaluated to the TN power system.
• Canada—Canadian Electrical Code, Part 1, CSA C22.1.
• Locate the emergency power-off switch in the installation area. In case of an electrical accident, turn off the
power quickly.
• Disconnect power to the appliance before installing or removing it.
• Disconnect power from the circuit that is being used for the appliance.
• If hazardous conditions exist, do not work alone.
• If you are working under conditions that might be hazardous to the eyes, wear safety glasses or goggles.
Risk of explosion if the battery is replaced by an incorrect type.
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
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the user will be required to correct the interference at his own expense.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate this equipment.
This transmitter must not be collocated or operating in conjunction with any other antenna or transmitter.
Radiation Exposure Statement:
This equipment complies with CE and FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.
Operation of this equipment in a residential environment could cause radio interference.
Operation of this equipment is for indoor use only.
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