Vertex Water Products PWC-9500 Quick start guide

PureWaterCooler
PureChill Water Dispenser
OWNERS INSTALLATION
OWNERS INSTALLATION OWNERS INSTALLATION
OWNERS INSTALLATION
MANUAL
MANUALMANUAL
MANUAL
PWCM-6 08/15
PWC-9500
Copyright 2009 VERTEX INDUSTRIALS, INC.

Table of Contents
Page
1.0 Introduction 1
2.0 Receiving 1
3.0 Product Description 2
4.0 Installation 5
5.0 Operation 9
6.0 Filter onitor 11
7.0 Filter Replacement 12
8.0 Leak Detection 13
9.0 Trouble Shooting Guide 15
9.0 Specifications 16
10 Warranty 17
List of Figures
Fig. 1 Flow Schematic 2
Fig. 2 PWC-9500 Assembly 3
Fig. 3 Back View of Cooler 4
Fig. 4a-b Installation Precaution 5-6
Fig. 5 Saddle Valve 7
Fig. 6 Quick Connect Fittings 8
Fig. 7 Hot/Cold Power switches 9
Fig. 8 Control Panel 10
Fig. 9 Tank Drain 11
Fig. 10 Leak Detection 13
Fig. 11 Leak Detection probes 14

The Vertex PureWaterCooler™ products are a means to produce
good-tasting, safe water without using bottles of stored water. The PureChill
model PWC-9500 described here is made for floor-standing use.
Please read all the instructions in this manual before operating the PureWater-
Cooler™.
2.0 Receiving the Cooler
2.1 Unpacking
The PureChill™ model PWC-9500 is shipped completely assembled
in 2 separate cartons. Open the top assembly box and pull the cooler out.
Save the box and packing materials for use in the event of a return. The cooler
base cabinet is shipped separately in another carton. Remove the top of the
box and pull the cabinet off of the base of the carton.
2.2 Inspection
Inspect the cooler top assembly and base cabinet for obvious shipping
damage. Look at the exterior panels to see if they are dented or damaged.
1
1.0 Introduction
NO OTHER EXPRESS OR IMPLIED WARRANTY APPLIES
This limited warranty is the sole and exclusive warranty provided to the purchaser identified above. No other
express warranty, written or verbal, applies. No agent, employee, deal or other person or entity is authorized to
alter this limited warranty or make any other warranty on behalf of anufacturer. The terms of this limited
warranty shall not be modified by the anufacturer, the purchaser/end user, or their respective successors or
assigns.
WHAT WE WILL DO TO CORRECT PROBLEMS/ HOW TO GET WARRANTY PARTS
If the Vertex unit does not operate in accordance with the documentation provided to purchaser, or purchaser
have questions concerning purchasers’ Vertex unit, please contact the Dealer from whom the unit was pur-
chased. If the original Dealer is not available or the purchaser does not know who the Dealer is, please call or
email the anufacturer, Vertex, using the contact information provided below. We will try to find a Dealer in
purchaser geographical area to assist purchaser. If a Dealer cannot be conveniently located, the anufacturer,
in its sole and absolute discretion, may offer two (2) options. First, we will attempt to troubleshoot the issue
with purchaser over the phone. If the purchaser is comfortable making a repair/ replacing a part, once we under-
stand the problem and its solution, we will send the replacement part(s) for the cooler. This warranty is f r
the replacement f part(s) ONLY; it d es n t c ver the c st f lab r f r either the Dealer r the end user/
purchaser. The second option is that the end user/purchaser may, after notifying anufacturer and receiving
written authorization/approval from anufacturer to do so, send the unit back to anufacturer and we will
repair it. The end user purchaser must pay the freight/ shipping c sts t return the unit t Manufacturer.
anufacturer will pay the freight/shipping to return the unit to the end user/purchaser following repair.
If the end user/purchaser contacts the Dealer and the Dealer repairs the unit pursuant to this limited warranty,
anufacturer will provide parts to the Dealer at no charge; labor is not included in this limited warranty. The
Dealer may, in his or her sole and absolute discretion, decide to repair the unit on-site or take the unit to a shop
to repair.
This limited warranty covers replacement or repair of parts only. anufacturer will not replace the entire unit if
a part can be replaced or repaired to restore the unit to full operational function. On the rare occasion that a unit
cannot be restored to full operation by a part or parts, anufacturer will replace the unit after the end user/
purchaser has shipped the unit to anufacturer and anufacturer has determined, in its sole and absolute dis-
cretion, that the unit cannot be repaired and must be replaced. The end user/purchaser must pay the freight/
shipping c sts t return the unit t Manufacturer. anufacturer will pay the freight/shipping to return the
unit to the end user/purchaser following repair or will ship a new unit if repair is not possible. If anufacturer
does provide a replacement unit, then the Warranty Period (as specified above) for the replacement unit would
begin at the time of its delivery to the end user/purchaser.
LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES
TO THE EXTENT PER ITTED BY LAW, IN NO EVENT SHALL ANUFACTURER BE LIABLE
TO PURCHASER OR ANY THRID PARTIES FOR ANY INCIDENTAL, SPECIAL, INDIRECT,
OR CONSEQUENTIAL DA AGES, INCLUDING ANY ECONO IC LOSS, WHETHER
RESULTING FRO NON-PERFOR ANCE, USE, ISUSE, OR INABILITY TO USE THE
VERTEX UNIT. ANUFACTURER SHALL NOT BE LIABLE FOR DA AGES CAUSED BY
DELAY IN PERFOR ANCE AND IN NO EVENT, REGARDLESS OF THE FOR OF THE
CLAI OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, WARRANTY, TORT,
INFRINGE ENT, NEGLIGENCE, STRICT LIABILTY, OTHER TORT OR ANY OTHER LEGAL
THEORY) SHALL ANUFACTURER’S ENTIRE LIABILTY EXCEED THE PRICE PAID BY THE
ORIGINAL PURCHASER FOR THE VERTEX UNIT. THE TER “CONSEQUENTIAL DA AGES”
SHALL INCLUDE, BUT NOT BE LI ITED TO, LOSS OF ANTICIPATED PROFITS, BUSINESS
INTERRUPTION, LOSS OF USE OR REVENUE, COST OF CAPITAL, OR LOSS OR DA AGE TO
PROPERTY OR EQUIP ENT.
Contact information:
Vertex Water Products 5138 Brooks Street ontclair, California 91763
800-627-2146 www.vertexwater.com email: inquiries@vertexwater.com
18

11 LIMITED WARRANTY
Vertex Water Products (“ anufacturer”) sell its products through independent retailer dealers (“Dealer”) who re-sell
to the end-user customer. In this limited warranty, “Vertex” refers to Vertex Water Products and not to the Dealer.
WHO IS COVERED BY THIS WARRANTY
This limited warranty covers only the first purchaser of the Vertex PureWaterCooler™ from a Dealer for use by that
purchaser, and is not transferrable. “Consumer Use” means personal residential household use by a consumer or
consumers. “Commercial Use” means all other uses, including (but not limited to) use for commercial, income pro-
ducing purposes and/or when purchased by a business and/or when purchased for use in an office, business, or indus-
trial setting. “Purchaser” means the end-user customer, and not a Vertex re-seller Dealer.
PERIOD OF COVERAGE OF THIS WARRANTY
anufacturer warrants the complete water cooler (“the unit”) against defects in material and workmanship, subject to
the exclusions described below, for a period of ONE YEAR, beginning on the later of either (a) the date of purchase
or (b) the date of manufacture as identified by the Vertex unit’s serial number. anufacturer additionally warrants
the compressor for a period of THREE YEARS from the above date. The purchaser must provide the original sales
receipt as proof of the date of purchase. If the purchaser is unable to produce the original sales receipt, the Warranty
Period commencement date will be determined by anufacturer, in its sole and absolute discretion, based upon the
unit’s serial number. This warranty does not apply if the original serial number affixed by anufacturer is removed,
defaced, altered, obscured, tampered with, or obliterated. If anufacturer provides a replacement part or parts, or
repairs a part or parts, under this limited warranty, then the replacement part(s) or repaired part(s) will be covered
under this limited warranty for the time remaining under the original Warranty Period applicable to the part(s) re-
paired or replaced.
The duration of ALL OTHER WARRANTIES, INCLUDING ANY AND ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE, ARE RESTRICTED TO THE TWO-YEAR LIMITED WARRANTY PERIOD. Some states do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to purchaser.
WHAT IS COVERED BY THIS WARRANTY
This limited warranty covers defects in materials or workmanship, subject to the exclusions below and for the time
period stated above. anufacturer promises to repair or to replace, at anufacturer’s sole and absolute discretion,
any part of this water cooler that proves to be inoperative due to a defect in material or workmanship under normal
use.
WHAT IS NOT COVERED BY THIS WARRANTY
This limited warranty does not extend to and expressly excludes:
• conditions, losses, malfunctions, or damages not resulting from defects in material or workmanship;
• conditions, malfunctions, losses, or damages or the inability to operate the Vertex unit resulting from
conditions beyond anufacturer’s control, including but not limited to failure of the unit or any of its
parts due to damage caused by: improper installation; accident; fire; flood; windstorm; acts of God;
rodent and/or insect infestation; vandalism; modification; alteration; combination with any other device
or machine; abuse and/or misuse of the unit; negligence by purchaser or third parties; any part of the
water system that has become fouled due to liming, dirt, unsatisfactory/unsanitary water conditions,
corrosion, or faulty plumbing; failure to install, maintain, assemble, mount or place the Vertex unit in
accordance with anufacturer’s instructions and/or local, state, or national plumbing and electrical
codes; wear and tear expected to occur in the normal course of use, including but not limited to cosmetic
rust, scratches, dents or comparable and reasonably expected losses or damages; exposure to extreme
variations in ambient environmental conditions (including but not limited to changes in heat, humidity,
moisture, or exposure to sunlight).
• labor for installation or deinstallation of the unit or any of its parts; shipping of the unit or any of its parts
to anufacturer for repair/replacement.
In addition to the above exclusions, this limited warranty does not apply if any of the following conditions
of operation are not met: System Pressure 35 - 100 psi, Temperature 40 - 100 degrees F, PH range 4 - 10, ax TDS
1500 PP ax., Turbidity <1.0NTU, Hardness <20gpg, R version: <3.5 gpg, F version, Iron
<0.1 mg/l, anganese <0.1 mg/l, Hydrogen Sulfid e <0.00 mg/l.
17
.1 Assembly
The countertop portion of the PWC-9500 assembly drawing is shown in
Figure 1. The cooler has one chilling chamber and one hot tank. This chilling
chamber holds one gallon of water and is automatically filled at start-up. This
water is cooled in the chilling chamber with refrigerant coils. The cold water
drinking line is comprised of a sealed stainless steel coil submerged inside this
chamber. There is a separate hot water tank with an internal heater coil which is
fed by water pressure directly from the line in. The hot water tank is directly be-
side the cold water tank. The compressor and expansion valve are inside the
cabinet. The controls for dispensing water are on the front panel.
.0 Description
2
Figure 1 Flow Schematic

Figure 2 PWC-9500 Assembly
3
Screws
Base cabinet Assembly
Top Assembly
16
CONFOR S TO UL STD.399
75 LB
10 Specifications
PWC-9500
(L)16” x (W)13” x (H) 52 1/2”
500W
0.50 Gal
N/A

15
9.0 Trouble Shooting Guide
Problem Cause Solution
Panel Not Lit
No Power
• Check that power cord is plugged
in.
• Confirm that no water is at leak
probes.
Will Not Cool
Controls Not Set
Thermostat in rear
• Turn on cold power switch on back
• Turn to right about 1/2 turn for
colder water
Cold Water is Not
Cold Enough
Unit is too close to wall so
cooling fan isn’t effective
Refrigerant has leaked
• ove unit 6 inches away from wall
• ake sure intake vent is not
blocked
• Contact dealer
No Hot Water
No Power
Temperature control sen-
sor faulty
• First, check that front “Hot” light is
lit. If not, turn hot power switch on
back.
• Thermostatic controller on hot tank
may not be functioning.
• Check with dealer.
Unit Shut Off
Panel Not Lit
No Power
• Check that power plug is in.
• Check hot/cold power switch is on.
• Confirm that no water is at leak
probes.
Water Won’t
Come Out of
Spigot
No Power
• Check that power cord is plugged
in.
.2 Rear View
On the back of the cooler are the main power switches; one for heat-
ing and one for cooling. When heating or cooling is occurring, indicator lights on
the front panel will turn on. The hot temperature is fixed at a nominal 180°F
and is controlled with a thermostat mounted on the outside of the hot tank. The
cold temperature can be adjusted between 36°F and 54°F by a using a screw
driver on the slot on the back. Turn to the left to increase warmth and to the
right to increase cold. DO NOT TURN PAST THE STOPS. There is a cooling
fan which exhausts to the rear, so a clearance of 6-inches from a wall is re-
quired.
Figure 3 Back View of Cooler
Drain Line (Cold Tank)
Cold Water
Temperature adjust
Feed Water
Inlet Port
Cooling Fan
Cold Power Switch
ot Power Switch
Drain Line ( ot Tank)
Warmer
Colder
4

4.1 Assembly of Countertop to Cabinet
4.0 Installation
Identify the four depressions on the top of the base cabinet where the
four feet of the cooler will locate. Lift the cooler and placed it on top of the cabi-
net, aligning the feet of the cooler to the previously located depressions.
4.2 Positioning the Cooler
There are some precautions to take when positioning and using the
PureWaterCooler™. See the items in Figure 4a and 4b. In addition, the
cooler must be located near the supply water. Flexible 1/4-inch plastic tubing
may be used for the feed connection. Normally, this connection should be
within 25-feet of the cooler.
Important Note: Do not cover air intake vent as this will prevent proper chilling
from occurring.
Figure 4a Installation Precautions
Keep at least a 6 in. distance between the cooler and the wall.
6 in
Intake
vent
4 in
5
Air Intake
Vent
Figure 11 Leak Detector Electronic probes
Slide panel
backward to
remove
The electronic water leak detection system is installed in the rear left
had corner of the cooler. If a water leak should occur inside the cooler and wa-
ter collects in the leak probe tray the power will automatically be shut off.
When power is cut off due to water leak:
a. Un-plug the cooler and remove the left side panel by removing the 2
screws and sliding the panel back .
b. Remove any excess water in the bottom, lift and wipe the detection
probes dry. Replace all removed components.
c. Re-connect power to reset the leak controller in the unit and check for
leaks.
8.1 Electronic Leak Detection system
14

13
8.0 Leak Detection System
There are 2 leak detection systems installed in the cooler, one is me-
chanical, mounted in the lower cabinet in the rear of the filter compartment ; the
other is electronic and mounted on the LHS rear of dispensing unit. (see diag.11)
If water leaks to the base of the cooler cabinet, the mechanical leak detector
valve will close and shut off the feed water to the filters and the cooler.
To access the mechanical leak valve open front door of lower cabinet and locate
the leak valve near the rear of the cabinet RHS.
a. Remove any excess water in the bottom compartment
b. Reset the leak valve by replacing expanded activation cartridge with
New cartridge (a spare activation sponge is supplied with the cooler)
c. Reset leak valve to open/ON position by pressing lever down
(see Figure 10)
NOTE: It is not necessary to remove the plastic wrapping from the replace-
ment cartridge– install with bevel side down.
Reset
Normal ON position Activated cartridge: OFF position
Figure 10 Leak Detector mechanical valve diagram
Figure 4b Installation Precautions
Do not place cooler next to
oven or dishwasher. Keep
out of direct sunlight.
Be sure to use correct power
voltage. Plug power cord
directly into electrical socket.
4. Cooler Water Connections
When received, the water connections on the back of both the cooler
and the cabinet have color coded tube sections with red shipping caps on them.
These tube sections must be removed before making water connections. To
remove the tube sections see Figure 7. The 1/4” plastic tubing should be used
for making the Feed Water. If hard copper tubing is used for the Feed Water
and Drain connections, the bulkhead fittings must be changed to a metal fitting.
6

Figure 5 Saddle Valve
7
4.4 Feed Water Connections
To connect the feed water, use the supplied self-piercing saddle valve to con-
nect to the cold water supply line under the sink. Attach the 1/4” tubing to the compres-
sion fitting on the side of the valve. Clamp the saddle valve over the copper or plastic
feed line (cold water only). Turn the handle on the valve until the needle stem pierces
the tube. Then retract the needle 1-2 turns to start water flow. See Figure 5.
If the cabinet has a filtration system installed, connect the feed water tubing to
the lower bulkhead located on the rear of the cabinet. Plumb from the upper bulkhead
on the cabinet to the feed water bulkhead on the rear of the cooler using the supplied
stem elbow and tubing assembly.
If the cabinet does not have a filtration system installed, simply connect the
feed water to the bulkhead on the rear of the cooler.
7.0 Filter Replacement
The filter elements must be replaced at regular intervals to maintain the
quality of the water.
The “F” odel 9500F has 2-stages of mechanical filtration, the “R” model
9500R has 2-stages of mechanical filtration plus additional RO membrane. The fil-
ters are accessed through the lower front door panel. A 1st stage 5-micron sediment
filter and a 2nd stage activated carbon filter. Both stages 1 & 2 must be replaced
every 6-12 months. For the “R” version the RO membrane (stage 3) is replaced
every 2-3 years.
7.1 Sediment and Carbon Filter Replacement Procedure
a. Unplug the cooler from the wall socket.
b. Access the filter compartment by opening lower door panel
c, Close Service ball valve (blue handle) by turning valve handle perpendicular to
flow tubing.
d. To remove the sediment and carbon filter cartridge, rotate the filter cartridge
1/4 turn counter clock -wise and pull down.
e. Install a new carbon and sediment filter in the indicated positions.
Use these replacement filters for PWC 9500F
1st stage Sediment filter, P/N TF-4113
2nd stage Carbon Block filter, P/N TF-4115
g. Plug in the power cord. Press cold dispense button and Let water run until it is
clear.
7.2 RO membrane Replacement
With the cooler unplugged and the filter compartment open, disconnect the
3 tubes of the RO filter housing. (see sect. 4.5 Quick Connect Fittings) Remove the
RO housing from the filter clips. Remove the cap from the housing by unscrewing it.
Using a pair of pliers, remove the RO element from the housing by grasping the
tube end and pulling it out. Use RO filter replacement P/N ma-4205 (100gpd TFC
membrane). Insert the element into the housing with the double “o”-ring end going
in first, toward the bottom of the housing. ake sure the “o”-rings are seated. Re-
place the cap. Reconnect the tubing and replace housing in filter clips. Replace
cover and plug in cooler. Flush 2 gallons of clean water out of membrane before
drinking to remove preservative in the RO membrane.
12

5.2 Tank Drain
Occasionally, it may be desirable to drain both tanks, the hot tank and
chilling chamber. There are drain plugs on the back of the cooler. See Figure
8. First, make sure all power is off. The cooler must be moved so that the wa-
ter can be drained into a container to collect the water (about 1 1/4 gal). Re-
move the cover on top of the hot and cold water drain.
Figure 9 Tank Drain
11
6.0 Filter Monitor Operation
When water is dispensed, the green indicator light will blink. When the indi-
cator light starts to blink yellow, this indicates that 90% of the filter life has been
used and that the filters should be changed soon.
When the filters are changed, reset the filter monitor by removing and re-
placing the battery. The filter monitor sensor and battery is located in the filter
compartment. The watch style battery is partially exposed and can be removed
by pulling on the battery with finger nails or pliers. Battery should be replaced
every year or 2nd filter change, whichever is first.
4.5 Quick Connect Fittings
The standard tubing connections on the PureWaterCooler™ are of
Quick Connect O-ring seal design and manufacture. Use the tubing and follow
the instructions below to make the connections. If you cut the tubing make sure
it is a square cut, fits squarely in the fitting, and seals properly.
Figure 6 Quick Connect Fittings
8

5.0 Operation
5.1 Start Up
a. Connect feed water line and all tubing according to instructions. If cabinet
does not have filtration system installed, skip to step e. Open door of cabi-
net to expose filtration system. Turn the water on at the piercing valve or
feed water valve.
b. From the inside of the cabinet, disconnect the tubing from the upper bulk-
head and flush water through filtration system into a pan or bucket by open-
ing the feed water ball valve.
c. Once water runs clear, close ball valve and reconnect tubing to upper bulk-
head.
d. For filtration configured coolers, open feed water ball valve. For non-filtration
coolers, turn water on at the piercing valve.
e. ake sure Cold and Hot power switches at back of cooler are OFF before
plugging the cooler into 110-volt wall socket. (See Figure 7a)
Figure 7 Hot/Cold Power
Switches
f. Plug in power cord. Cooling chamber fill valve will automatically open (with
audible click) allowing water to fill cooling chamber until full (30-60 seconds
for no filter and ‘F’ configurations. Valve will then close automatically. NOTE:
The chilling chamber has a re-circulation pump that will come on automati
cally when plugged in. The pump may make noise if the tank has not yet
filled with water.
g. To dispense cold water press Cold dispense button & hold until water dis-
penses in a full stream ( about 5-10 seconds). Water will now dispense on
demand.
h. To fill hot tank with water, first press and hold the lock button on the front
panel of the cooler. A beep sound will be heard after 1 second indicating that
the hot button has been unlocked. Next, press and hold (within 5 seconds of
beep sound ) the hot water dispense button until water starts dispensing from
spigot ( about 1 minute) Water will now dispense on demand.
Figure 8 Control Panel
10
i. System Flush: It is recommended to flush both the cold and hot systems by
dispensing 16-32 ounces of water out of each at Initial start-up. First press and
hold the cold dispense button until 16-32 oz have been dispensed. Then
press hot lock until beep and then press and hold hot dispense button until 16-
32 oz of water have been dispensed. The system is now ready to operate.
j. Turn on hot and cold switches on the back of the cooler. Heating and
cooling will start.
k. The temperature of cold water is set at the factory. Using a flat screw
driver, the temperature can be adjusted, if needed, by turning the
temperature control slot Clockwise for colder and Counterclockwise for
warmer (See Figure 3).
CAUTION: If you turn the COLD POWER button off, wait at least minutes
before turning on again to protect the compressor from damage.

5.0 Operation
5.1 Start Up
a. Connect feed water line and all tubing according to instructions. If cabinet
does not have filtration system installed, skip to step e. Open door of cabi-
net to expose filtration system. Turn the water on at the piercing valve or
feed water valve.
b. From the inside of the cabinet, disconnect the tubing from the upper bulk-
head and flush water through filtration system into a pan or bucket by open-
ing the feed water ball valve.
c. Once water runs clear, close ball valve and reconnect tubing to upper bulk-
head.
d. For filtration configured coolers, open feed water ball valve. For non-filtration
coolers, turn water on at the piercing valve.
e. ake sure Cold and Hot power switches at back of cooler are OFF before
plugging the cooler into 110-volt wall socket. (See Figure 7a)
Figure 7 Hot/Cold Power
Switches
f. Plug in power cord. Cooling chamber fill valve will automatically open (with
audible click) allowing water to fill cooling chamber until full (30-60 seconds
for no filter and ‘F’ configurations. Valve will then close automatically. NOTE:
The chilling chamber has a re-circulation pump that will come on automati
cally when plugged in. The pump may make noise if the tank has not yet
filled with water.
g. To dispense cold water press Cold dispense button & hold until water dis-
penses in a full stream ( about 5-10 seconds). Water will now dispense on
demand.
h. To fill hot tank with water, first press and hold the lock button on the front
panel of the cooler. A beep sound will be heard after 1 second indicating that
the hot button has been unlocked. Next, press and hold (within 5 seconds of
beep sound ) the hot water dispense button until water starts dispensing from
spigot ( about 1 minute) Water will now dispense on demand.
Figure 8 Control Panel
10
i. System Flush: It is recommended to flush both the cold and hot systems by
dispensing 16-32 ounces of water out of each at Initial start-up. First press and
hold the cold dispense button until 16-32 oz have been dispensed. Then
press hot lock until beep and then press and hold hot dispense button until 16-
32 oz of water have been dispensed. The system is now ready to operate.
j. Turn on hot and cold switches on the back of the cooler. Heating and
cooling will start.
k. The temperature of cold water is set at the factory. Using a flat screw
driver, the temperature can be adjusted, if needed, by turning the
temperature control slot Clockwise for colder and Counterclockwise for
warmer (See Figure 3).
CAUTION: If you turn the COLD POWER button off, wait at least minutes
before turning on again to protect the compressor from damage.

5.2 Tank Drain
Occasionally, it may be desirable to drain both tanks, the hot tank and
chilling chamber. There are drain plugs on the back of the cooler. See Figure
8. First, make sure all power is off. The cooler must be moved so that the wa-
ter can be drained into a container to collect the water (about 1 1/4 gal). Re-
move the cover on top of the hot and cold water drain.
Figure 9 Tank Drain
11
6.0 Filter Monitor Operation
When water is dispensed, the green indicator light will blink. When the indi-
cator light starts to blink yellow, this indicates that 90% of the filter life has been
used and that the filters should be changed soon.
When the filters are changed, reset the filter monitor by removing and re-
placing the battery. The filter monitor sensor and battery is located in the filter
compartment. The watch style battery is partially exposed and can be removed
by pulling on the battery with finger nails or pliers. Battery should be replaced
every year or 2nd filter change, whichever is first.
4.5 Quick Connect Fittings
The standard tubing connections on the PureWaterCooler™ are of
Quick Connect O-ring seal design and manufacture. Use the tubing and follow
the instructions below to make the connections. If you cut the tubing make sure
it is a square cut, fits squarely in the fitting, and seals properly.
Figure 6 Quick Connect Fittings
8

Figure 5 Saddle Valve
7
4.4 Feed Water Connections
To connect the feed water, use the supplied self-piercing saddle valve to con-
nect to the cold water supply line under the sink. Attach the 1/4” tubing to the compres-
sion fitting on the side of the valve. Clamp the saddle valve over the copper or plastic
feed line (cold water only). Turn the handle on the valve until the needle stem pierces
the tube. Then retract the needle 1-2 turns to start water flow. See Figure 5.
If the cabinet has a filtration system installed, connect the feed water tubing to
the lower bulkhead located on the rear of the cabinet. Plumb from the upper bulkhead
on the cabinet to the feed water bulkhead on the rear of the cooler using the supplied
stem elbow and tubing assembly.
If the cabinet does not have a filtration system installed, simply connect the
feed water to the bulkhead on the rear of the cooler.
7.0 Filter Replacement
The filter elements must be replaced at regular intervals to maintain the
quality of the water.
The “F” odel 9500F has 2-stages of mechanical filtration, the “R” model
9500R has 2-stages of mechanical filtration plus additional RO membrane. The fil-
ters are accessed through the lower front door panel. A 1st stage 5-micron sediment
filter and a 2nd stage activated carbon filter. Both stages 1 & 2 must be replaced
every 6-12 months. For the “R” version the RO membrane (stage 3) is replaced
every 2-3 years.
7.1 Sediment and Carbon Filter Replacement Procedure
a. Unplug the cooler from the wall socket.
b. Access the filter compartment by opening lower door panel
c, Close Service ball valve (blue handle) by turning valve handle perpendicular to
flow tubing.
d. To remove the sediment and carbon filter cartridge, rotate the filter cartridge
1/4 turn counter clock -wise and pull down.
e. Install a new carbon and sediment filter in the indicated positions.
Use these replacement filters for PWC 9500F
1st stage Sediment filter, P/N TF-4113
2nd stage Carbon Block filter, P/N TF-4115
g. Plug in the power cord. Press cold dispense button and Let water run until it is
clear.
7.2 RO membrane Replacement
With the cooler unplugged and the filter compartment open, disconnect the
3 tubes of the RO filter housing. (see sect. 4.5 Quick Connect Fittings) Remove the
RO housing from the filter clips. Remove the cap from the housing by unscrewing it.
Using a pair of pliers, remove the RO element from the housing by grasping the
tube end and pulling it out. Use RO filter replacement P/N ma-4205 (100gpd TFC
membrane). Insert the element into the housing with the double “o”-ring end going
in first, toward the bottom of the housing. ake sure the “o”-rings are seated. Re-
place the cap. Reconnect the tubing and replace housing in filter clips. Replace
cover and plug in cooler. Flush 2 gallons of clean water out of membrane before
drinking to remove preservative in the RO membrane.
12

13
8.0 Leak Detection System
There are 2 leak detection systems installed in the cooler, one is me-
chanical, mounted in the lower cabinet in the rear of the filter compartment ; the
other is electronic and mounted on the LHS rear of dispensing unit. (see diag.11)
If water leaks to the base of the cooler cabinet, the mechanical leak detector
valve will close and shut off the feed water to the filters and the cooler.
To access the mechanical leak valve open front door of lower cabinet and locate
the leak valve near the rear of the cabinet RHS.
a. Remove any excess water in the bottom compartment
b. Reset the leak valve by replacing expanded activation cartridge with
New cartridge (a spare activation sponge is supplied with the cooler)
c. Reset leak valve to open/ON position by pressing lever down
(see Figure 10)
NOTE: It is not necessary to remove the plastic wrapping from the replace-
ment cartridge– install with bevel side down.
Reset
Normal ON position Activated cartridge: OFF position
Figure 10 Leak Detector mechanical valve diagram
Figure 4b Installation Precautions
Do not place cooler next to
oven or dishwasher. Keep
out of direct sunlight.
Be sure to use correct power
voltage. Plug power cord
directly into electrical socket.
4. Cooler Water Connections
When received, the water connections on the back of both the cooler
and the cabinet have color coded tube sections with red shipping caps on them.
These tube sections must be removed before making water connections. To
remove the tube sections see Figure 7. The 1/4” plastic tubing should be used
for making the Feed Water. If hard copper tubing is used for the Feed Water
and Drain connections, the bulkhead fittings must be changed to a metal fitting.
6

4.1 Assembly of Countertop to Cabinet
4.0 Installation
Identify the four depressions on the top of the base cabinet where the
four feet of the cooler will locate. Lift the cooler and placed it on top of the cabi-
net, aligning the feet of the cooler to the previously located depressions.
4.2 Positioning the Cooler
There are some precautions to take when positioning and using the
PureWaterCooler™. See the items in Figure 4a and 4b. In addition, the
cooler must be located near the supply water. Flexible 1/4-inch plastic tubing
may be used for the feed connection. Normally, this connection should be
within 25-feet of the cooler.
Important Note: Do not cover air intake vent as this will prevent proper chilling
from occurring.
Figure 4a Installation Precautions
Keep at least a 6 in. distance between the cooler and the wall.
6 in
Intake
vent
4 in
5
Air Intake
Vent
Figure 11 Leak Detector Electronic probes
Slide panel
backward to
remove
The electronic water leak detection system is installed in the rear left
had corner of the cooler. If a water leak should occur inside the cooler and wa-
ter collects in the leak probe tray the power will automatically be shut off.
When power is cut off due to water leak:
a. Un-plug the cooler and remove the left side panel by removing the 2
screws and sliding the panel back .
b. Remove any excess water in the bottom, lift and wipe the detection
probes dry. Replace all removed components.
c. Re-connect power to reset the leak controller in the unit and check for
leaks.
8.1 Electronic Leak Detection system
14

15
9.0 Trouble Shooting Guide
Problem Cause Solution
Panel Not Lit
No Power
• Check that power cord is plugged
in.
• Confirm that no water is at leak
probes.
Will Not Cool
Controls Not Set
Thermostat in rear
• Turn on cold power switch on back
• Turn to right about 1/2 turn for
colder water
Cold Water is Not
Cold Enough
Unit is too close to wall so
cooling fan isn’t effective
Refrigerant has leaked
• ove unit 6 inches away from wall
• ake sure intake vent is not
blocked
• Contact dealer
No Hot Water
No Power
Temperature control sen-
sor faulty
• First, check that front “Hot” light is
lit. If not, turn hot power switch on
back.
• Thermostatic controller on hot tank
may not be functioning.
• Check with dealer.
Unit Shut Off
Panel Not Lit
No Power
• Check that power plug is in.
• Check hot/cold power switch is on.
• Confirm that no water is at leak
probes.
Water Won’t
Come Out of
Spigot
No Power
• Check that power cord is plugged
in.
.2 Rear View
On the back of the cooler are the main power switches; one for heat-
ing and one for cooling. When heating or cooling is occurring, indicator lights on
the front panel will turn on. The hot temperature is fixed at a nominal 180°F
and is controlled with a thermostat mounted on the outside of the hot tank. The
cold temperature can be adjusted between 36°F and 54°F by a using a screw
driver on the slot on the back. Turn to the left to increase warmth and to the
right to increase cold. DO NOT TURN PAST THE STOPS. There is a cooling
fan which exhausts to the rear, so a clearance of 6-inches from a wall is re-
quired.
Figure 3 Back View of Cooler
Drain Line (Cold Tank)
Cold Water
Temperature adjust
Feed Water
Inlet Port
Cooling Fan
Cold Power Switch
ot Power Switch
Drain Line ( ot Tank)
Warmer
Colder
4

-18-
8.0 Specifications
Model No.
Voltage/Frequency
Dimensions
Weight (empty)
Hot Water Tank Capacity
Cold Water tank Capacity
Power Consumption
Electric Power Cord Length mkmk
S516
AC110V
(L) 16 x (W) 13 x (H) 16 1/2
42 lb.
.25 gal.
1.0 gal.
Hot Water: 500W
Cold Water: 100W
6Ft.
Conforms to UL STD.399
PWC-9500
- 16 -
.5 gal.
81 lb.
NA
13"W x 16"D x 51.5"H

11 LIMITED WARRANTY
Vertex Water Products (“ anufacturer”) sell its products through independent retailer dealers (“Dealer”) who re-sell
to the end-user customer. In this limited warranty, “Vertex” refers to Vertex Water Products and not to the Dealer.
WHO IS COVERED BY THIS WARRANTY
This limited warranty covers only the first purchaser of the Vertex PureWaterCooler™ from a Dealer for use by that
purchaser, and is not transferrable. “Consumer Use” means personal residential household use by a consumer or
consumers. “Commercial Use” means all other uses, including (but not limited to) use for commercial, income pro-
ducing purposes and/or when purchased by a business and/or when purchased for use in an office, business, or indus-
trial setting. “Purchaser” means the end-user customer, and not a Vertex re-seller Dealer.
PERIOD OF COVERAGE OF THIS WARRANTY
anufacturer warrants the complete water cooler (“the unit”) against defects in material and workmanship, subject to
the exclusions described below, for a period of ONE YEAR, beginning on the later of either (a) the date of purchase
or (b) the date of manufacture as identified by the Vertex unit’s serial number. anufacturer additionally warrants
the compressor for a period of THREE YEARS from the above date. The purchaser must provide the original sales
receipt as proof of the date of purchase. If the purchaser is unable to produce the original sales receipt, the Warranty
Period commencement date will be determined by anufacturer, in its sole and absolute discretion, based upon the
unit’s serial number. This warranty does not apply if the original serial number affixed by anufacturer is removed,
defaced, altered, obscured, tampered with, or obliterated. If anufacturer provides a replacement part or parts, or
repairs a part or parts, under this limited warranty, then the replacement part(s) or repaired part(s) will be covered
under this limited warranty for the time remaining under the original Warranty Period applicable to the part(s) re-
paired or replaced.
The duration of ALL OTHER WARRANTIES, INCLUDING ANY AND ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE, ARE RESTRICTED TO THE TWO-YEAR LIMITED WARRANTY PERIOD. Some states do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to purchaser.
WHAT IS COVERED BY THIS WARRANTY
This limited warranty covers defects in materials or workmanship, subject to the exclusions below and for the time
period stated above. anufacturer promises to repair or to replace, at anufacturer’s sole and absolute discretion,
any part of this water cooler that proves to be inoperative due to a defect in material or workmanship under normal
use.
WHAT IS NOT COVERED BY THIS WARRANTY
This limited warranty does not extend to and expressly excludes:
• conditions, losses, malfunctions, or damages not resulting from defects in material or workmanship;
• conditions, malfunctions, losses, or damages or the inability to operate the Vertex unit resulting from
conditions beyond anufacturer’s control, including but not limited to failure of the unit or any of its
parts due to damage caused by: improper installation; accident; fire; flood; windstorm; acts of God;
rodent and/or insect infestation; vandalism; modification; alteration; combination with any other device
or machine; abuse and/or misuse of the unit; negligence by purchaser or third parties; any part of the
water system that has become fouled due to liming, dirt, unsatisfactory/unsanitary water conditions,
corrosion, or faulty plumbing; failure to install, maintain, assemble, mount or place the Vertex unit in
accordance with anufacturer’s instructions and/or local, state, or national plumbing and electrical
codes; wear and tear expected to occur in the normal course of use, including but not limited to cosmetic
rust, scratches, dents or comparable and reasonably expected losses or damages; exposure to extreme
variations in ambient environmental conditions (including but not limited to changes in heat, humidity,
moisture, or exposure to sunlight).
• labor for installation or deinstallation of the unit or any of its parts; shipping of the unit or any of its parts
to anufacturer for repair/replacement.
In addition to the above exclusions, this limited warranty does not apply if any of the following conditions
of operation are not met: System Pressure 35 - 100 psi, Temperature 40 - 100 degrees F, PH range 4 - 10, ax TDS
1500 PP ax., Turbidity <1.0NTU, Hardness <20gpg, R version: <3.5 gpg, F version, Iron
<0.1 mg/l, anganese <0.1 mg/l, Hydrogen Sulfid e <0.00 mg/l.
17
.1 Assembly
The countertop portion of the PWC-9500 assembly drawing is shown in
Figure 1. The cooler has one chilling chamber and one hot tank. This chilling
chamber holds one gallon of water and is automatically filled at start-up. This
water is cooled in the chilling chamber with refrigerant coils. The cold water
drinking line is comprised of a sealed stainless steel coil submerged inside this
chamber. There is a separate hot water tank with an internal heater coil which is
fed by water pressure directly from the line in. The hot water tank is directly be-
side the cold water tank. The compressor and expansion valve are inside the
cabinet. The controls for dispensing water are on the front panel.
.0 Description
2
Figure 1 Flow Schematic

The Vertex PureWaterCooler™ products are a means to produce
good-tasting, safe water without using bottles of stored water. The PureChill
model PWC-9500 described here is made for floor-standing use.
Please read all the instructions in this manual before operating the PureWater-
Cooler™.
2.0 Receiving the Cooler
2.1 Unpacking
The PureChill™ model PWC-9500 is shipped completely assembled
in 2 separate cartons. Open the top assembly box and pull the cooler out.
Save the box and packing materials for use in the event of a return. The cooler
base cabinet is shipped separately in another carton. Remove the top of the
box and pull the cabinet off of the base of the carton.
2.2 Inspection
Inspect the cooler top assembly and base cabinet for obvious shipping
damage. Look at the exterior panels to see if they are dented or damaged.
1
1.0 Introduction
NO OTHER EXPRESS OR IMPLIED WARRANTY APPLIES
This limited warranty is the sole and exclusive warranty provided to the purchaser identified above. No other
express warranty, written or verbal, applies. No agent, employee, deal or other person or entity is authorized to
alter this limited warranty or make any other warranty on behalf of anufacturer. The terms of this limited
warranty shall not be modified by the anufacturer, the purchaser/end user, or their respective successors or
assigns.
WHAT WE WILL DO TO CORRECT PROBLEMS/ HOW TO GET WARRANTY PARTS
If the Vertex unit does not operate in accordance with the documentation provided to purchaser, or purchaser
have questions concerning purchasers’ Vertex unit, please contact the Dealer from whom the unit was pur-
chased. If the original Dealer is not available or the purchaser does not know who the Dealer is, please call or
email the anufacturer, Vertex, using the contact information provided below. We will try to find a Dealer in
purchaser geographical area to assist purchaser. If a Dealer cannot be conveniently located, the anufacturer,
in its sole and absolute discretion, may offer two (2) options. First, we will attempt to troubleshoot the issue
with purchaser over the phone. If the purchaser is comfortable making a repair/ replacing a part, once we under-
stand the problem and its solution, we will send the replacement part(s) for the cooler. This warranty is f r
the replacement f part(s) ONLY; it d es n t c ver the c st f lab r f r either the Dealer r the end user/
purchaser. The second option is that the end user/purchaser may, after notifying anufacturer and receiving
written authorization/approval from anufacturer to do so, send the unit back to anufacturer and we will
repair it. The end user purchaser must pay the freight/ shipping c sts t return the unit t Manufacturer.
anufacturer will pay the freight/shipping to return the unit to the end user/purchaser following repair.
If the end user/purchaser contacts the Dealer and the Dealer repairs the unit pursuant to this limited warranty,
anufacturer will provide parts to the Dealer at no charge; labor is not included in this limited warranty. The
Dealer may, in his or her sole and absolute discretion, decide to repair the unit on-site or take the unit to a shop
to repair.
This limited warranty covers replacement or repair of parts only. anufacturer will not replace the entire unit if
a part can be replaced or repaired to restore the unit to full operational function. On the rare occasion that a unit
cannot be restored to full operation by a part or parts, anufacturer will replace the unit after the end user/
purchaser has shipped the unit to anufacturer and anufacturer has determined, in its sole and absolute dis-
cretion, that the unit cannot be repaired and must be replaced. The end user/purchaser must pay the freight/
shipping c sts t return the unit t Manufacturer. anufacturer will pay the freight/shipping to return the
unit to the end user/purchaser following repair or will ship a new unit if repair is not possible. If anufacturer
does provide a replacement unit, then the Warranty Period (as specified above) for the replacement unit would
begin at the time of its delivery to the end user/purchaser.
LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES
TO THE EXTENT PER ITTED BY LAW, IN NO EVENT SHALL ANUFACTURER BE LIABLE
TO PURCHASER OR ANY THRID PARTIES FOR ANY INCIDENTAL, SPECIAL, INDIRECT,
OR CONSEQUENTIAL DA AGES, INCLUDING ANY ECONO IC LOSS, WHETHER
RESULTING FRO NON-PERFOR ANCE, USE, ISUSE, OR INABILITY TO USE THE
VERTEX UNIT. ANUFACTURER SHALL NOT BE LIABLE FOR DA AGES CAUSED BY
DELAY IN PERFOR ANCE AND IN NO EVENT, REGARDLESS OF THE FOR OF THE
CLAI OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, WARRANTY, TORT,
INFRINGE ENT, NEGLIGENCE, STRICT LIABILTY, OTHER TORT OR ANY OTHER LEGAL
THEORY) SHALL ANUFACTURER’S ENTIRE LIABILTY EXCEED THE PRICE PAID BY THE
ORIGINAL PURCHASER FOR THE VERTEX UNIT. THE TER “CONSEQUENTIAL DA AGES”
SHALL INCLUDE, BUT NOT BE LI ITED TO, LOSS OF ANTICIPATED PROFITS, BUSINESS
INTERRUPTION, LOSS OF USE OR REVENUE, COST OF CAPITAL, OR LOSS OR DA AGE TO
PROPERTY OR EQUIP ENT.
Contact information:
Vertex Water Products 5138 Brooks Street ontclair, California 91763
800-627-2146 www.vertexwater.com email: inquiries@vertexwater.com
18
Table of contents
Popular Dispenser manuals by other brands

DEMA
DEMA TITAN II Installation and Programming Training

Textron
Textron GREENLEE 37218 instruction manual

ViscoTec
ViscoTec Preeflow eco-PEN300 Operation & maintenance manual

Air Wolf
Air Wolf Lobo II Series manual

Kimberly-Clark PROFESSIONAL
Kimberly-Clark PROFESSIONAL Aquarius Twin manual

MedReady
MedReady 1600 Setup

Hanskamp
Hanskamp Black V anti-spill Installation and operating instructions

Hydro
Hydro Streamline 8691 quick start guide

Frymaster
Frymaster SinBaD Series Operator's manual

Bunn
Bunn BUNN-O-MATIC ULTRA-1 Installation & operating guide

M. C. Miller Co.
M. C. Miller Co. HlP010 instruction manual

Franke
Franke RODAN RODX600 Installation and operating instructions