Vertical comdial DX-120 Owner's manual

Programming Manual
Technical Manual - Volume II

DX-120 Programming Manual
Technical Manual - Volume II
Copyright © October, 2006 Vertical Communications, Inc.
All rights reserved. Unauthorized use of this document is prohibited.
Vertical Communications, Inc.
106 Cattlemen Road, Sarasota, FL 34243
[phone] or [phone]
-Notice-
Vertical Communications, the Vertical Communications logo and combinations thereof,
and Corporate Office are trademarks ofVertical Communications, Inc. Artisoft, TeleVantage, InstantOffice,
Comdial and Vertical Networks are registered trademarks of Artisoft, Inc.
All other brand and product names are used for identification only
and are the property of their respective holders.
.
DISCLAIMER
This manual has been developed by Vertical Communications, Inc. (the “Company”) and
is intended for the use of its customers, potential customers, and service personnel. The
information in this manual is subject to change without notice. While every effort has been
made to eliminate errors, the Company disclaims liability for any difficulties arising from
the interpretation of the information contained herein.
The information contained herein does not purport to cover all details or variations in
equipment or to provide for every possible contingency to be met in connection with instal-
lation, operation, or maintenance. Should further information be desired, or should partic-
ular problems arise which are not covered sufficiently for the purchaser’s purposes,
contact Vertical Communications, Inc.

- 1 -
SECTION 1 - INTRODUCTION
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
PROGRAMMING OPTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
UPGRADING AN EXISTING SYSTEM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Converting a DX-80 Database to a DX-120 Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Programming a New System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
SECTION 2 - PROGRAMMING OPTIONS
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) . . . . . . . . . . . . . . . . . . . . . . . . . .9
PC-DBA Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Loading PC-DBA Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Programming Using PC-DBA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Database Save and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting PC-DBA to the Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Changing Database Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Receiving Data from the Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Sending Data to the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Disconnecting PC-DBA from the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Initializing (F8) The System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Getting Help (F1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
USING ANY DIGITAL EXTENSION TELEPHONE (DET) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Entering the Database Administration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
LCD Interactive Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Database Item Select Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Exiting Database Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing Database Administration Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
SECTION 3 - GETTING STARTED
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
SHORTCUTS THAT HELP YOU WORK FASTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using a Database Programming Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Copying Baseline CO Line Setups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Feature / Directory Number Lookup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Resetting an Extension to the Default Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Table of Contents (continued on next page)
TABLE OF CONTENTS
DX-120 Programming Manual

TABLE OFCONTENTS DX-120 Programming Manual
- 2 -
Table of Contents (continued)
SECTION 4 - PROGRAMMING SYSTEM RESOURCES
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
BASIC SYSTEM PROGRAMMING TASKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Assigning Attendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Assigning System Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting System Time, Date, and/or Hour Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting Up Ring Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Naming CO Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting Up Pre-Programmed Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Programming Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Programming CID Names and Assignments Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Assigning External Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
BASIC SYSTEM PROGRAMMING TASKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Establishing Loud Bell Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Establishing Music Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Assigning Ancillary Devices - Loud Bell, External Page, or Music on Hold . . . . . . . . . . . . . . . . . . 87
Assigning the DSS Port/Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting Up Optional Internal Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Specifying PC-DBA Transmit Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Selecting SMDR Transmit Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Setting Up the CID Transfer Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Customizing the Numbering Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Phantom Lines / Virtual Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
SECTION 5 - PROGRAMMING C.O. LINES
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
BASIC CO LINE PROGRAMMING TASKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Assigning the Tenant Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Assigning the CO Line Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Setting the Day and Evening Class of Services (COS)
and Music On Hold (MOH) Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Setting the Dial Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Setting the CO Line Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Setting Call Abandon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Privacy and Enabling Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Assigning Ring Type for the CO Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Setting the Answer Position for Day and Evening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Setting CO Line Time Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Setting the Pre-Defined Call Forward No Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Setting Up the PBX Code and Hunt Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Setting Up the Alternate CO Line Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Setting Up FAX Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Table of Contents - Section 5 (continued on next page)

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DX-120 Programming Manual TABLE OFCONTENTS
Table of Contents - Section 5 (continued)
PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS. . . . . . . . . . . . . . . . . . . . . .155
Programming for an Optional T1 Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Programming for Optional ISDN (T1/PRI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Setting Up the Translation Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Setting Up Alternate Line IDs (ALI) -
for Systems with ISDN (T1/PRI) Installation Only 177
Programming Extensions for Alternate Line IDs 181
SECTION 6 - PROGRAMMING CALL HANDLING
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
BASIC CALL HANDLING PROGRAMMING TASKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Ringing Line Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Programming Conference Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Specifying CO Flash Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Specifying PBX Flash Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Specifying Pause Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Specifying Ring Abandon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Setting Up Hold Remind. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Selecting Exclusive Hold Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Establishing Warning Time for Limited Call Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Setting Up Transfer Recalls for Idle and Busy Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Setting Up Hold Recall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Setting Up Dial Wait Time and Dial Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Establishing the Dialing Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Establishing Start and End of SLT Hook Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Programming Auto Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Programming External Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Setting Conference Talk Time Intervals and Conference Tones . . . . . . . . . . . . . . . . . . . . . . . . . 241
Setting Up Camp On Interval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Setting Up Alarm Play Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Enabling/Disabling Hotel Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Enabling/Disabling System Speed Toll Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Enabling/Disabling TSI Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Enabling/Disabling Conference Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Specifying Call Duration Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Establishing Warning Time for Limited Call Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Programming Caller ID Codes and Local Calling Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Programming Tenant Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Setting Up SMDR Call Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Setting Fax Ring Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Setting Predefined Call Forward Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Setting Ring On Recognition Time Interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Setting the Daylight Savings Time Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Setting Talk Abandon Time Interval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Table of Contents - Section 6 (continued on next page)

TABLE OFCONTENTS DX-120 Programming Manual
- 4 -
Table of Contents - Section 6 (continued)
Setting Hold Abandon Time Interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Setting Unsupervised Talk Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Specifying CO Line Guard Time 296
Programming Auto Attendant Module (AAM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Setting Direct Inward System Access (DISA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
T1 AND ISDN (T1/PRI) CALL OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320
T1 Call Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
ISDN (T1/PRI) Call Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
MULTIPLE CALL HANDLING (USING CALL KEYS FOR MANAGING MULTIPLE CALLS). . . . . . . . . . . . . .322
Multiple Call Handling - Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Multiple Call Handling - Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Placing Call Key Calls on Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Multiple Call Handling - Transferring Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Multiple Call Handling - Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Multiple Call Handling - General Lamp Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Hold Key Lamp Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
SECTION 7 - PROGRAMMING TOLL RESTRICTIONS
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329
BASIC TOLL RESTRICTION PROGRAMMING TASKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329
Class of Service and Digit Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Setting the Account Code Length and Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
SECTION 8 - PROGRAMMING UCD GROUPS
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
CONTROLLING OVERFLOW AND REROUTE SITUATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343
UCD AGENT LOG OFF/LOG ON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344
PROGRAMMING UCDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .345
SETTING UPUCD VOICE ANNOUNCE (VA) GROUPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358
SECTION 9 - PROGRAMMING VOICE MAIL 361
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .361
PROGRAMMING THIRD PARTY VOICE MAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362
Basic Programming for Third Party Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
A - Assigning the Voice Mail Port Type to the Appropriate Extensions . . . . . . . . . . . . . . . . . . . . 363
B - Program the UCD Group Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
C - Set Up the Voice Mail Table (Call Handling Digits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
D - Set the Voice Mail Dialing Ratio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
E- Activate Automated Attendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
PROGRAMMING OPTIONAL INTERNAL DIGITAL VOICE MAIL 380
Basic Internal Voice Mail Programming Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
A- Specifying the UCD Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
B - Setting up the UCD Group in the Voice Mail Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
C- Activate Automated Attendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Table of Contents (continued on next page)

- 5 -
DX-120 Programming Manual TABLE OFCONTENTS
Table of Contents (continued)
SECTION 10 - PROGRAMMING EXTENSIONS
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385
REMINDER TONES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385
BASIC EXTENSION PROGRAMMING TASKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386
Assigning a User Password, Password Length, and/or Name to Extensions . . . . . . . . . . . . . . . 387
Assigning Extensions to Tenant Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Assigning Extensions to Pickup Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Assigning Extensions to Paging Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Assigning Extensions to a Class of Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Setting Up Monitoring Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Setting Up Intrusion Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Setting up Warning Tones, Incoming Call Drops, Outgoing Call Drops. . . . . . . . . . . . . . . . . . . . 411
Setting Up Off Hook Voice Announce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Setting Up Paging Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Setting Up Call Forward – Extension Predefined. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Programming Extensions for SMDR Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Assigning Recording Announcement Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
Assigning a Port Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Assigning Extensions to CO Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
Setting Up Receive Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
Setting Up Extension Ring Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Configuring Single Line Telephones (Analog Device Support) . . . . . . . . . . . . . . . . . . . . . . . . . . 438
Set Up Directory/Extension Swapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Assigning Feature Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
Programming a Release Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450
Flexible Feature Button Inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450
Feature Key Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451
APPENDICES
APPENDIX A - WORKSHEETS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .453
Extension Data Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453
CO Line Data Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455
Call Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457
System Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460
Toll Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462
Extension Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463
CO Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464
System Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465
APPENDIX B - BUTTON LABELING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .468
APPENDIX C - FEATURE DIRECTORY AND CODE LISTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .471
Feature Directory Numbers List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
Feature Access Codes List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
Suffix Codes List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474
APPENDIX D - TRUNK DIRECTORY NUMBERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .475
APPENDIX E - SETTING UPLETTER TYPE FOR USING SPECIAL CHARACTERS . . . . . . . . . . . . . . .476
APPENDIX F - T1 MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .480

TABLE OFCONTENTS DX-120 Programming Manual
- 6 -

- 1 -
OVERVIEW
Once you have installed the system hardware, it is time to specify how you want the system to operate, using the
programmable DX-120 features. You need to set up the following:
• system settings such as system date and time, day/evening modes, and the numbering plan needed to meet your
customers' needs (“Section 4 - Programming System Resources” on page 39)
• the interface to the CO lines coming into the system (“Section 5 - Programming C.O. Lines” on page 115)
• how you want the system to handle and process calls (“Section 6 - Programming Call Handling” on page 187)
• any restrictions you want in place for toll calls (see “Section 7 - Programming Toll Restrictions” on page 329)
• Uniform Call Distribution - if applicable (see “Section 8 - Programming ucd groups” on page 341)
• internal or external voice mail - if applicable (see “Section 9 - Programming Voice Mail” on page 361)
• privileges for all extensions (see “Section 10 - Programming Extensions” on page 385)
• feature buttons on individual DET phones and DSS consoles (see “Section 10 - Programming Extensions” on
page 385)
PROGRAMMING OPTIONS
There are three approaches you can take when programming a DX-120 system. Each approach has its advantages
and disadvantages. You may prefer one approach and use it often, but you may occasionally need to use an
alternative approach. You can:
• Program the system on site using any Digital Extension Terminal (DET) phone.
• Program the system on site using PC-DBA, this Windows-based software program.
• Program the database using PC-DBA on a laptop prior to arriving at your customer’s site. Then when you arrive
on site, you can download the pre-programmed database into the DX-120 system in a minimal amount of time.
Advantages and Disadvantages of the Various Programming Methods
SECTION 1 - INTRODUCTION
PROGRAMMING METHODS
Programming Interface Advantages Disadvantages
DET phone
• You do not need a laptop PC to
program the database.
• The phone is a direct interface to the
CPU, so there is no chance of
database corruption during
transmission. If you are having a
unidentifiable or persistent problem,
use DET phone programming to
eliminate the possibility of a corrupt
database.
• You have a limited visual interface
(the phone display) vs. a menu
screen.
• You have to do all programming on
site.
• DET phone programming can take
longer to perform than PC-DBA
programming.
• You cannot save the current switch
database. If you lose this database
because of battery failure or
because you have to perform a
Master Clear, you will have to
completely reprogram the database.
Advantages and Disadvantages of the Various Programming Methods (continued on next page)
DX-120 Programming Manual

PROGRAMMING OPTIONS DX-120 Programming Manual
- 2 -
PC-DBA laptop on site
• You can save the existing database
residing on the switch via a
RECEIVE ALL command. When
you need to modify the database,
you can use the switch version as a
basis so you will not have to
reprogram all its custom settings.
• If you lose the switch database
because of battery failure or
because you must perform a Master
Clear, you will NOT have to
completely reprogram the database
(providedyouhavepreviously saved
a copy of the custom switch
database onto your laptop).
• You need a laptop with a serial port.
• You do all programming on site.
• PC-DBA is not a direct interface to
the CPU. Therefore, the possibility
exists that a corruption can occur
when transmitting the laptop
database to the switch.
• You must be diligent in performing a
RECEIVE ALL when first arriving on
the customer site, and prior to
modifying their database. If you
neglect to do so, you may
inadvertently perform a SEND ALL
first, thus writing over their custom
programmed database with
whatever database you last used on
the laptop.
PC-DBA laptop remotely
• You can program the customer’s
database while off site, and simply
download it to the switch when you
arrive on site. This reduces the
amount of time you have to spend
on site.
• You can save the existing database
residing on the switch via a
RECEIVE ALL command. When
you need to modify the database,
you can use the switch version as a
basis so you will not have to
reprogram all its custom settings.
• If you lose the switch database
because of battery failure or
because you must perform a Master
Clear, you will NOT have to
completely reprogram the database
(providedyouhavepreviously saved
a copy of the switch database on
your laptop).
• You need a laptop with a serial port.
• PC-DBA is not a direct interface to
the CPU. Therefore, the possibility
exists that a corruption can occur
when transmitting the database to
the switch.
• You must be diligent in performing a
RECEIVE ALL prior to modifying
their database. If you neglect to do
so, you may inadvertently perform a
SEND ALL first, thus writing over
their custom programmed database
with whatever database you last
used on the laptop.
PROGRAMMING METHODS (continued)
Programming Interface Advantages Disadvantages

- 3 -
DX-120 Programming Manual UPGRADING AN EXISTING SYSTEM
UPGRADING AN EXISTING SYSTEM
Occasionally you may need to perform maintenance programming or install an upgrade to an existing system. The
information provides you with some of the issues you need to consider when maintenance or upgrading needs to be
performed on the current system:
• When you are upgrading an existing system, the database is already in place and functional.
• You may want to program your changes off-line using PC-DBA on a laptop, and then download the newly modified
database to the system.
• When you use this method, be sure to perform a RECEIVE ALL command first to overwrite the database currently
on your laptop with the database the switch is using.
• After receiving the database from the switch (see above item) make your programming changes to the laptop
database, and when you are finished perform a SEND ALL to upload the new modified version onto the DX-120
switch.
CAUTION
•If you fail to perform a RECEIVE ALL before you make your programming changes
and you then perform a SEND ALL, the system writes over the switch database
with whatever DX-120 database resides on your laptop.
•Use care that you do not overwrite the current site’s database with a database
residing on your laptop from your previous customer site.
•It is a good practice to always perform a RECEIVE ALL when first arriving at a new
customer site or prior to modifying your customer’s database.
• During a hardware upgrade, you need to add the new hardware and then program the corresponding feature set
in the existing database.
• There are specific procedures to follow when adding new hardware to an existing system. See the Vertical DX-
120 Installation and Maintenance Manual available on the Vertical CCC web site (www.vertical.com/ccc).

UPGRADING AN EXISTING SYSTEM DX-120 Programming Manual
- 4 -
Converting a DX-80 Database to a DX-120 Database
A tool has been created that allows you to convert an existing DX-80 database for use in the DX-120DX-80 DB
Converter is a tool that allows you to convert DX-80 database files to DX-120 database files. This process MUST be
performed using PC-DBA only (i.e., you cannot convert the database using the DET).
There are two modules in this tool:
• Receive Data from the DX-80
• Convert F39 DB File to F03 DB File
RECEIVING DATA FROM THE DX-80
This module supports the following DX-80 versions F24 to F39 (including intermediate versions). It allows you to
transfer data from the DX-80 to a F39 DB file.
From the PC-DBA main screen:
1) Go to FileXNew Database to create a new database in the F39 format.
2) Go to ControlXConnect to open the connect screen.
3) Connect to the DX-80.
4) Go to ControlXReceive to start receiving data from DX-80.
After transfer of the data is complete:
5) Go to FileXSave as to save the database file in the appropriate location.
NOTE
In step 3, since some items do not exist in the database of old version KSU, some
messages, such as “CO Line Guard Time has not been received”, will be prompted
after data received from KSU. This may be due to missing items of some sort.
MISSING ITEMS IN DX-80 EARLIER THAN F39
• F24, F25 missing following items compared to F39:
- SMDR call Output is not completely received.
- CO Line Guard Time has not been received.
- Daylight Savings Time has not been received.
- CID Ring Time has not been received.
- OHVA Accept has not been received.
- OHVA Reject has not been received.
• F26 to F32 missing following items compared to F39:
- SMDR call Output is not completely received.
- CO Line Guard Time has not been received.
- Daylight Savings Time has not been received.
- CID Ring Time has not been received.
• F33 to F39 missing following items compared to F39:
- SMDR call Output is not completely received.
- CO Line Guard Time has not been received.
Converting A DX-80 Database to a DX-120 Database (continued on next page)

- 5 -
DX-120 Programming Manual UPGRADING AN EXISTING SYSTEM
Converting A DX-80 Database to a DX-120 Database (continue)
CONVERTING AN F39 DB FILE TO AN F03 DB FILE
With the help of this module, users can convert a DB file in F39 format (e.g., a file created by using the module
“Receive Data from KSU”) to a DB file in F03 format.
From the PC-DBA main screen:
1) Go to ControlXConvert to open the DX-80 Converter screen.
2) Click "Select a DB file in F39 format".
3) Specify a path for the newly converted DB file.
4) Click "Convert” to begin the conversion.
NOTE
Please pay careful attention to any information that is displayed during the
conversion. Such information may be useful later on.
DIFFERENCES BETWEEN F39 AND F03
Version F03 contains the following items which should be set manually.
• SW/HW Revision
• Extension - ECF CO Group
• Extension -Force LCR
• Extension –Alternate Line ID Index
• Call Handing – LCR Timeout
• System Resource - Remote Ext Table
• System Resource - SPD NO.-C.O. Group
• System Resource - CID Transfer Table
• Restriction-Account Code Table - C.O Group
• Restriction-Account Code Table – LCR Enable
• Restriction - LCR-DGT Modification Table
• Restriction - LCR-DGT Comparison Table
• C.O.Line Application - T1 Card
• C.O.Line Application - Translation Table
• C.O.Line Application - ISDN
• C.O.Line Application – Alternate Line ID Table
• System Application –Numbering Plan- LCR Directory Number
• System Application–Numbering Plan - Remote Extension
Converting an F39 DB file to an F03 DB file (continued on next page)

UPGRADING AN EXISTING SYSTEM DX-120 Programming Manual
- 6 -
Converting an F39 DB file to an F03 DB file (continued)
OTHER DIFFERENCES WHICH MAY AFFECT CONVERTING
• F39 has 60 Extensions while F03 has 120
• Only 60 Extensions settings will be copied to F03 database file. You should set others manually.
• F39 has 16 C.O.Line while F03 has 40 C.O. lines
• Only 16 C.O.Line settings will be copied to F03 database file. In the category Extension, only first 16 records
about “Receive Assign” and “Line Access Assign” will be copied. You should set others manually.
NOTE
C.O. lines for DX-120 are 800-839 (C.O. lines 840 through 843 are reserved for future
use).
• System Resource - SPD NO.
• Since the assignment of SPD NO. in F39 may causes conflict, some setting may be ignored. You'd better double
check it after converting
SOME ITEMS ARE NOT COPIED IN ORDER TO AVOID CONFLICT
These items should be set manually.
• C.O.Line - C.O.Group
• System Application – Numbering Plan
• C.O.Line - C.O.Group
• System Application – Numbering Plan
POSSIBLE ERRORS DURING CONVERSION
The following is a list of possible errors that may occur during the conversion of the DX-80 database. If any of these
occur, you will need to set the specified information manually.
INDEX DESCRIPTION
C001 This item exists in F03, but not in F39.
C002 This item has probably been converted, but some conflict may generate because of the differ-
ences between F39 and F03. Double check it after converting, and set manually as needed.
C003 This item was not be converted because of the data conflict.
C004 Exception occurred during conversion.

- 7 -
DX-120 Programming Manual UPGRADING AN EXISTING SYSTEM
Programming a New System
This manual provides information for completely programming a new DX-120 system from scratch. Vertical also
provides you with some tools you can use to reduce your programming time. These tools include:
• a series of worksheets for you to plan your system structure, and record the programming for future reference if
necessary. For more details, see Appendix A, Worksheets.
• copying a base CO line or extension’s setups to several other CO line or extensions thereby eliminating the need
to program them individually, and
• using one of four standard database programming templates provided with the DX-120 on CD part number DX-
120UTILCD. You can choose the template that most closely matches your new customer’s site needs, and then
add whatever custom changes you need to make. This approach saves you the time of programming the entire
system from scratch.
HINT
For more information on these and other aids the DX-120 provides to allow you to
program a system efficiently, see see “Shortcuts that Help You Work Faster” .
BASIC PROGRAMMING TASKS
When you are programming a new system from scratch, perform the following basic tasks:
A) Set up the system features (see “Section 4 - Programming System Resources” on page 39)
B) Set up the CO lines (see “Section 5 - Programming C.O. Lines” on page 115)
C) Set up call handling (see “Section 6 - Programming Call Handling” on page 187)
D) Set up the toll restrictions (see “Section 7 - Programming Toll Restrictions” on page 329)
E) Set up the UCD groups (see “Section 8 - Programming ucd groups” on page 341)
F) Set up Voice Mail - if applicable (see “Section 9 - Programming Voice Mail” on page 361)
G) Set up the extensions and program the feature buttons on the individual DET phones and DSS consoles (see
“Section 10 - Programming Extensions” on page 385)
USING SHORTCUTS
The DX-120 provides some shortcuts to help you perform these tasks efficiently.
EXAMPLE
When you are setting up the individual extensions, you can first set up a “base”
extension that is typical of how you will set up the majority of extensions. After you
have set up this base extension, you can copy its programming to all of the other
extensions in the system. Then, you can modify the few specific extensions that
require different programming.
The DX-120 provides a similar shortcut for setting up CO lines with a CO Line Copy command. For more details on
helpful shortcuts provided with your system, see see “Shortcuts that Help You Work Faster” .
Programming a New System (continued on next page)

UPGRADING AN EXISTING SYSTEM DX-120 Programming Manual
- 8 -
Programming a New System (continued)
SETTING UPTHE SYSTEM FEATURES FOR SYSTEM ADMINISTRATION AND RESOURCES
The system features allow you to control system administration and to assign system resources. Perform the following
tasks.
HINT
Details on how to perform these tasks are included in see “Overview” . The DX-120
provides programmable features that allow you to establish these various settings.
• Establish the database administrator password - see page 16
• Assign the attendant extension for each tenant group - see page40
• Assign the system reminder for each tenant group - see page45
• Set up the system time, date, and hour mode - see page49
• Set up the ring scheme - see page55
• Name each CO line - see page58
• Set up the pre-programmed incoming and outbound messages - see page60
• Program speed dial numbers - see page64
• Set the number of items in the Caller ID table - see page72
• Establish the music source for the each tenant group - see page83
• Assign the external pager ID to a tenant group - see page77
• Program ancillary devices - loud bell, external page, music on hold source - see page87
• Allocate the DSS - see page89
• Set up the optional internal modem - see page93
• Select the PC-DBA transmit rate - see page95
• Select the SMDR transmit rate - see page97
• Set up the numbering plan you want to use Set the user passwords and names for extensions - see page103
• Specify the letter type - see page476
• Set the user passwords and names for extensions - see page387

- 9 -
OVERVIEW
There are two programming interfaces you can use to program the DX-120:
• PC-DBA
• Digital Extension Telephone (DET) - see page 26.
PROGRAMMING VIA PC-DATABASE ADMINISTRATION
(PC-DBA)
The DX-120 system allows you to administer system database parameters using any IBM®compatible Personal
Computer (PC).
The use of a PC has distinct advantages over programming the system using the digital telephone, including:
• specific database archiving (via save function),
• remote programming, and
• outboard programming (programming the system template in the PC memory, then downloading it to the DX-120
switch memory when ready).
The PC program that interfaces with the DX-120 system is called PC-Database Administration (PC-DBA).
PC-DBA Requirements
PC-DBA requires the following resources in the PC environment:
• PC running Microsoft® Windows 98, 2000, ME, or XP
• RAM: 64MB or greater.
• Processor Speed: 350 MHz or greater.
• Hard Disk Space: 4GB or greater.
IMPORTANT
You must have a well-rounded understanding of the Windows PC environment and
file structure to use this DX-120 utility. Vertical Communications, Inc. cannot support
users who are unfamiliar with these basic requirements. If any of these issues
concern you, program the DX-120 instead by using any DET phone.
Loading PC-DBA Software
When you download PC-DBA from the Vertical web site it is contained in an archived format to expedite the download.
Vertical recommends that you perform the following steps when downloading PC-DBA.
1) Create a separate directory on the PC where you can load PC-DBA (typically “DX-120”).
• This becomes the working directory.
2) Copy the archive file into that directory.
• An icon for the software will automatically be placed on your desktop. When you are ready to use PC-
DBA, you just need to double click on that icon to start the program.
SECTION 2 - PROGRAMMING OPTIONS
DX-120 Programming Manual

PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) DX-120 Programming Manual
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Programming Using PC-DBA
CAUTION!
The changes you make using PC-DBA are stored in a temporary working
directory. They are not uploaded to the DX-120 system memory until you
perform a SEND function. Do not forget this crucial step, or you may lose the
programming changes you just made.
1) Double click on the icon (see previous page) to display the main screen of PC-DBA.
2) Use the items in each of the menus to program the database (and switch) as needed.
Programming Using PC-DBA (continued on next page)

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DX-120 Programming Manual PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)
Programming Using PC-DBA (continued)
PC-DBA MAIN MENUS
Review the following menus to become more familiar with where the various options are for using, programming, and
maintaining PC-DBA.
The Filemenu provides you with all the
basic functions of handling the DB file.
The Controlmenu provides you with the
capability to connect PD-DBA to the switch
for sending a receiving information.
The Send and Receive options will not be
available until successful connection has
been made between the PC-DBA and the
switch.
The Programmingmenu provides you
with a variety of programming options for
customizing the DB/system to work
efficiently and cohesively in the current
environment.
The Maintenancemenu monitor and test
several aspects of the operation and use of
the database and system usage.
The Helpmenu gives you access to the online
help system that contains detailed
programming information (much like this
document). There is also an option that allows
you to view specific information about the PC-
DBA software (e.g., version, etc.).

PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) DX-120 Programming Manual
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Database Save and Restore
The working directory is the location allocated in the PC for all changes while the PC-DBA programming session is in
progress. You may want to save the data in this directory for later retrieval since you may be working on many various
databases.
CAUTION!
Always perform a database SAVE prior to database RESTORE if you intend to
preserve the current contents of the working directory.
SAVING THE DATABASE
From the PC-DBA main screen:
1) Go to FileXSave As... to display the Save As dialog box.
• This dialog box allows you to enter a name for the database.
2) Enter the desired database name.
• You can also change the directory if necessary.
3) Click Save to store the database with that name.
• This dialog box allows you to select the desired database file.
4) Select (or enter the name of) the database you wish to restore.
5) Click Open to open the specified database.
• The system will use this database file until you specify a different name or close the application.
Database Save and Restore (continued on next page)