VESTEL AO-78370 S User manual

Hob / User Manual
EN
AO-78370 S

EN - 2
Icon Type Meaning
WARNING Serious injury or death risk
RISK OF ELECTRIC SHOCK Dangerous voltage risk
FIRE Warning; Risk of re / ammable materials
CAUTION Injury or property damage risk
IMPORTANT / NOTE Operating the system correctly
Thank you for choosing this product.
This User Manual contains important safety information and instructions on the operation
and maintenance of your appliance.
Please take the time to read this User Manual before using your appliance and keep this
book for future reference.

CONTENTS
1.SAFETY INSTRUCTIONS .................................................................................................4
1.1 General Safety Warnings ...............................................................................................4
1.2 Installation Warnings ......................................................................................................6
1.3 During Use .....................................................................................................................7
1.4 During Cleaning and Maintenance .................................................................................7
2.INSTALLATION AND PREPARATION FOR USE ..............................................................9
2.1 Installation of the Hob .....................................................................................................9
2.2 Electrical Connection and Safety.................................................................................. 11
3.PRODUCT FEATURES ...................................................................................................12
4.USE OF PRODUCT ........................................................................................................13
4.1 Hob controls .................................................................................................................13
4.2 Accessories ..................................................................................................................17
5.CLEANING AND MAINTENANCE...................................................................................17
5.1 Cleaning ...................................................................................................................17
6.TROUBLESHOOTING&TRANSPORT ............................................................................19
6.1 Troubleshooting ............................................................................................................19
6.2 Transport ...................................................................................................................19

EN - 4
1. SAFETY INSTRUCTIONS
• Carefully read all instructions before using your
appliance and keep them in a convenient place for
reference when necessary.
• This manual has been prepared for more than one
model therefore your appliance may not have some
of the features described within. For this reason, it
is important to pay particular attention to any figures
whilst reading the operating manual.
1.1 General Safety WarninGS
• This appliance can be used by children aged from
8 years and above and by persons with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge if they have been
given supervision or instruction concerning use of
the appliance in a safe way and understand the
hazards involved. Children should not play with the
appliance. Cleaning and user maintenance should
not be made by children without supervision.
WARNING: The appliance and its accessible parts
become hot during use. Care should be taken to avoid
touching heating elements. Keep children less than 8
years of age away unless they are continually
supervised.
WARNING: Unattended cooking on a hob with
fat or oil can be dangerous and may result in fire.
NEVER try to extinguish such a fire with water, but
switch off the appliance and cover the flame with a lid
or a fire blanket.
CAUTION: The cooking process has to be
supervised. A short term cooking process has to be
supervised continuously

EN - 5
WARNING: Danger of fire: Do not store items
on the cooking surfaces.
WARNING: If the surface is cracked, switch off
the appliance to avoid the possibility of electric shock.
• For models which incorporate a hob lid, clean any
spillages off the lid before use and allow the cooker
to cool before closing the lid.
• Do not operate the appliance by means of an
external timer or separate remote-control system.
• Do not use harsh abrasive cleaners or scouring
pads to clean oven surfaces. They can scratch the
surfaces which may result in shattering of the door
glass or damage to surfaces.
• Do not use steam cleaners for cleaning the
appliance.
• Your appliance is produced in accordance with all
applicable local and international standards and
regulations.
• Maintenance and repair work should only be carried
out by authorised service technicians. Installation
and repair work that is carried out by unauthorised
technicians may be dangerous. Do not alter or
modify the specifications of the appliance in any
way. Inappropriate hob guards can cause accidents.
• Before connecting your appliance, make sure
that the local distribution conditions (nature of the
gas and gas pressure or electricity voltage and
frequency) and the specifications of the appliance
are compatible. The specifications for this appliance
are stated on the label.

EN - 6
CAUTION: This appliance is designed only for
cooking food and is intended for indoor domestic
household use only. It should not be used for any
other purpose or in any other application, such as for
non-domestic use, in a commercial environment or for
heating a room.
• All possible measures have been taken to ensure
your safety. Since the glass may break, care should
be taken when cleaning to avoid scratching. Avoid
hitting or knocking the glass with accessories.
• Make sure that the supply cord is not trapped or
damaged during installation. If the supply cord is
damaged, it must be replaced by the manufacturer,
its service agent or similarly qualified persons in
order to prevent a hazard.
• Please keep children and animals away from this
appliance.
1.2 inStallation WarninGS
• Do not operate the appliance before it is fully
installed.
• The appliance must be installed by an authorised
technician. The manufacturer is not responsible
for any damage that might be caused by defective
placement and installation by unauthorised people.
• When the appliance is unpacked, make sure that
it is has not been damaged during transportation.
In the case of a defect do not use the appliance
and contact a qualified service agent immediately.
The materials used for packaging (nylon, staplers,
Styrofoam, etc.) may be harmful to children and they
should be collected and removed immediately.

EN - 7
• Protect your appliance from the atmosphere. Do
not expose it to sun, rain, snow, dust or excessive
humidity.
• Materials around the appliance (i.e. cabinets) must
be able to withstand a minimum temperature of
100°C.
• The temperature of the bottom surface of the hob
may rise during operation, therefore a board must
be installed underneath the product.
1.3 DurinG uSe
• Do not put flammable or combustible materials in or
near the appliance while it is operating.
Do not leave the cooker unattended when
cooking with solid or liquid oils. They may catch fire
under extreme heating conditions. Never pour water
on to flames that are caused by oil, instead switch the
cooker off and cover the pan with its lid or a fire
blanket.
• Always position pans over the centre of the cooking
zone, and turn the handles to a safe position so they
cannot be knocked or grabbed.
• If the product will not be used for a long period of
time, turn the main control switch off.
• Make sure the appliance control knobs are always
in the “0” (stop) position when the appliance is not in
use.
1.4 DurinG CleaninG anD MaintenanCe
• Make sure that your appliance is turned off at
the mains before carrying out any cleaning or
maintenance operations.

EN - 8
• Do not remove the control knobs to clean the control
panel.
• To maintain the efficiency and safety of your
appliance, we recommend you always use original
spare parts and to call our authorised service agents
when needed.
CE Declaration of conformity
We declare that our products meet the
applicable European Directives, Decisions
and Regulations and the requirements listed
in the standards referenced.
This appliance has been designed to be used only
for home cooking. Any other use (such as heating a
room) is improper and dangerous.
The operating instructions apply to several models.
You may notice differences between these instructions
and your model.
Disposal of your old machine
This symbol on the product or on its packaging
indicates that this product should not be
treated as household waste. Instead it should
be handed over to the applicable collection
point for the recycling of electrical and
electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential
negative consequences for the environment and
human health, which could otherwise be caused by
inappropriate waste handling of this product. For more
detailed information about recycling of this product,
please contact your local city office, your household
waste disposal service or the retailer who you
purchased this product from.

EN - 9
2. INSTALLATION AND
PREPARATION FOR USE
WARNING : This appliance must be
installed by an authorised service
person or qualified technician,
according to the instructions in this guide
and in compliance with the current local
regulations.
• Incorrect installation may cause harm
and damage, for which the manufacturer
accepts no responsibility and the
warranty will not be valid.
• Prior to installation, ensure that the local
distribution conditions (electricity voltage
and frequency and/or nature of the gas
and gas pressure) and the adjustments
of the appliance are compatible. The
adjustment conditions for this appliance
are stated on the label.
• The laws, ordinances, directives and
standards in force in the country of use
are to be followed (safety regulations,
proper recycling in accordance with the
regulations, etc.).
Instructions for the Installer
General instructions
• After removing the packaging material
from the appliance and its accessories,
ensure that the appliance is not
damaged. If you suspect any damage,
do not use it and contact an authorised
service person or qualified technician
immediately.
• Make sure that there are no flammable
or combustible materials in the close
vicinity, such as curtains, oil, cloth etc.
which may catch fire.
• The worktop and furniture surrounding
the appliance must be made of
materials resistant to temperatures
above 100°C.
• If a cooker hood or cupboard is to be
installed above the appliance, the safety
distance between cooktop and any
cupboard/cooker hood should be as
shown below.
HOB
Minimum
42 cm Minimum
42 cm
Minimum
65 cm (with
hood)
Minimum 70
cm (without
hood)
• The appliance should not be installed
directly above a dishwasher, fridge,
freezer, washing machine or clothes
dryer.
• If the base of the appliance is accessible
by hand, a barrier made from a suitable
material must be fitted below the base
of the appliance, ensuring that there is
no access to the base of the appliance.
2.1 inStallation of the hob
The appliance is supplied with an
installation kit including adhesive sealing
material, fixing brackets and screws.
• Cut the aperture dimensions as
indicated in the figure. Locate the
aperture on the worktop so that, after
the hob is installed, the following
requirements are followed.
W (mm) 780 min. A (mm) 50
D (mm) 520 min. B (mm) 50
H (mm) 41 E (mm) 10
C1 (mm) 750 min. F (mm) 10
C2 (mm) 490

EN - 10
W
D
C2
A
B
C1
H
F
HOB
W
D
C2
A
B
C1
Separator
E
E
H
Separator
F
HOB
• Apply the supplied one-sided self-
adhesive sealing tape all the way
around the lower edge of the cooktop.
Do not stretch the tape.
Self-adhesive
sealing tape
Worktop mounting
bracket
• Screw the 4 worktop mounting brackets
on to the side walls of the appliance.

EN - 11
• Insert the appliance into the aperture.
2.2 eleCtriCal ConneCtion anD Safety
WARNING: The electrical connection
of this appliance should be carried out
by an authorised service person or
qualified electrician, according to the
instructions in this guide and in compliance
with the current local regulations.
WARNING: THE APPLIANCE MUST
BE EARTHED.
• Before connecting the appliance to the
power supply, the voltage rating of the
appliance (stamped on the appliance
identification plate) must be checked for
correspondence to the available mains
supply voltage, and the mains electric
wiring should be capable of handling the
appliance’s power rating (also indicated
on the identification plate).
• During installation, please ensure
that isolated cables are used. An
incorrect connection could damage
your appliance. If the mains cable is
damaged and needs to be replaced this
should be done by a qualified person.
• Do not use adaptors, multiple sockets
and/or extension leads.
• The supply cord should be kept away
from hot parts of the appliance and must
not be bent or compressed. Otherwise
the cord may be damaged, causing a
short circuit.
• If the appliance is not connected
to the mains with a plug, a all-pole
disconnector switch (with at least 3 mm
contact spacing) must be used in order
to meet the safety regulations.
• The fused switch must be easily
accessible once the appliance has been
installed.
• Ensure all connections are adequately
tightened.
• Fix the supply cable in the cable clamp
and then close the cover.
• The terminal box connection is placed
on the terminal box.
44
NN PE
PE
L2
L3 L1 L
5 5
33
22 11

EN - 12
3. PRODUCT FEATURES
Important: Specifications for the product vary and the appearance of your appliance
may differ from that shown in the figures below.
List of Components
1. Ceramic Heater
2. Control Panel
1
2

EN - 13
4. USE OF PRODUCT
4.1 hob ControlS
The appliance is operated by pressing
buttons and the functions are confirmed by
displays and audible sounds.
123 4 56 7
8910 11 12 13 14 15
1- Heater display
2- Activate/Deactivate heater
3- Activate/Deactivate timer
4- Timer display
5- Timer function cooking zone indicators
6- Triple zone indicator
7- Dual zone indicator
8- Stop/Go
9- Dual/Triple zone selection
10- Decimal point
11- Heat setting/Timer sliding button
12- Heat setting/Timer sliding indicator
13- Key lock indicator
14- Key lock
15- On/Off
Mode Descriptions
Stand-By-
Mode
S-Mode The mains is applied to the
hob control and all heater
displays are off or a residual
heat display is active.
Operating-
Mode
B-Mode At least one heater display
shows a heat setting
between “0” and “9”.
Lock Mode VR-
Mode
The hob control is locked.
Switching the Appliance On and Off
If the appliance is in Stand-By mode, it
is put in Operating mode by pressing the
On/Off button for at least 1 second. A
buzzer will sound to indicate the successful
operation.
A “0” will appear on all heater displays and
all decimal points for the heaters will flash
(1 second on, 1 second off).
If there is no operation within 10 seconds,
the display for all heaters will switch off.
If the displays switch off, the heater will be
sent into Stand-By mode.
If is pressed for more than 2 seconds
(in Operating-Mode), the appliance will
switch off and will enter S-Mode again. The
appliance can be switched off by pressing
at any time; even if other buttons are
pressed simultaneously.
If there is any residual heat from a heater,
this will be indicated in the corresponding
Heater Display by a “H”.
Selecting a Heater
If a single heater is chosen with the
corresponding Activate/Deactivate Heater
Button , the Decimal Point of the Heater
Display will flash. For the selected heater,
the heat level can be set between 1 and 9
by touching the Heat Setting Slider Button
.
The slider button must be pressed within 3
seconds of selecting a heater, otherwise the
heater selection will be cleared and the heat
setting Decimal Point will disappear. If there
is no further operation within 10 seconds,
the heater will return to S-Mode.
The heat setting can always be changed by
pressing to set a level
between 1 and 9.
Each slider button operation or each display
change will be accompanied by a buzzer
sound.
Switching On the Dual and Triple Zones
Switching on the Dual Zone
The Dual Zone can be activated by
pressing , after a heater and its
corresponding desired heat level (between
1 and 9) has been selected. A buzzer will
sound to confirm this operation. At the same
time, the corresponding Dual Zone Indicator
will illuminate. To deactivate the Dual Zone,
press again.
Switching on the Triple Zone
Similar to activating the Dual Zone, a triple
zone can only be switched on if the basic
zone of a heater has been selected and its
corresponding heat level, between 1 and 9,
has been set. This will be indicated by the
illumination of the heater's corresponding
decimal point.
If is pressed, the signal will sound and
the Dual Zone Indicator will illuminate. If
is pressed a second time, another buzzer
will sound to indicate the activation of the

EN - 14
Triple Zone. The Triple Zone Indicator will
illuminate to confirm this.
Pressing again will switch off the Triple
Zone of the heater. Each operation causes
a status change of the Dual and Triple
Zones in the following manner: dual zone
on/off, triple zone on, all extended zones
off, dual zone on/off, triple zone on, all
zones off, and so on.
Set Cooking Level with and without Heat
Boost
All heaters are equipped with the heat
boost function.
If the heat boost is required, set the heat to
0 using the slider then to level 9. Once level
9 has been reached, the display will flash
“A” alternating with the heat setting value
“9” to show the heat boost is active.
If the heat boost is active, the heater will
operate with maximum power for a period of
time dependent on the heat setting selected
before the heat boost was activated.
Once the heat boost time has ended, only
the heat setting will be indicated on the
heater display.
The heat boost can be deactivated by
pressing the Sliding Button until the heat
setting “0” is displayed.
Switching Off Individual Heaters
A selected heater can be turned off in 3
different ways:
• Simultaneous pressing of the right
and left sides of the slider button
• Reduction of the heat setting
to “0” using the slider button
• Use of the timer switch-off function for
the corresponding heater.
Timer Function
The control can run a maximum of 4 heater-
assigned timers and 1 minute minder
timer (which is not assigned to a heater)
simultaneously. The timers can only be
used in B-Mode. A heater timer can only
be assigned to an active heater which has
been set to a level between 1 and 9. The
minute minder timer is independent of any
heater.
In order to use both functions, the timer
function must be activated using the
Activate/Deactivate Timer button .
Pressing for the fist time after activating
the heaters will control the minute minder
timer (no Cooking Zone Indicator will be
flashing, they are all on or off).
Pressing for a second time will assign a
timer to one of the activated heaters. The
Cooking Zone Indicator will flash.
Pressing again, will assign the next
timer in a clockwise direction to the next
active heater, and so on.
Minute Minder Timer
The minute minder timer can be operated
by pressing , whether a heater has been
activated or not, and is selected only when
all Cooking Zone Indicators are either on or
off, i.e. none will be flashing.
The Timer Display will show “00” to
indicate the timer is active. The decimal
point on the Timer Display indicates that
can now be used to set
the timer value.
The minute minder timer will begin counting
down once it has been set, it will not stop
if the appliance is switched off or if the Key
Lock function is activated.
Once it has reached zero, “00” will be
displayed on the Timer Display and the
buzzer will sound. Press any button to stop
the buzzer sounding.
Heater Timer
Heater Timers can only be set when a
heater has been activated, i.e. a heater
level must be set between 1 and 9.
Pressing once will activate the minute
minder timer, pressing again will assign
the timer to an activated heater. This will
be indicated by the corresponding Cooking
Zone Indicator flashing.
Pressing for a third time, after setting
the first heater timer, will activate the timer
for the next active heater in a clockwise
direction. This will be indicated by its
corresponding Cooking Zone Indicator
flashing. Pressing will
allow the timer to be set a value for the
active heater.
The timer for the heater that was set first
will be indicated by the illumination of its
corresponding Cooking Zone Indicator.
Pressing again will allow more timers to
be assigned to the other activated heaters.
The Timer Display will change, 10 seconds
after the last operation, to the timer that will
run out next. The number of timers that are
running will be indicated by the number of
illuminated Cooking Zone Indicators.
The timer values for the heater timer and
minute minder timer can be displayed by

EN - 15
pressing , a Cooking Zone Indicator will
flash for the timer it is assigned to. If no
Cooking Zone Indicator flashes, the minute
minder timer value will be shown on the
Timer Display.
All heater timers can be removed by
switching the appliance to S-Mode using
, however this will have no effect on the
minute minder timer which will continue
counting down.
To remove a timer in Operation Mode,
first select the timer using the Activate/
Deactivate Timer button until the desired
timer is displayed on the Timer Display. It
can then be removed in two ways:
• Decrease the value by using the slider
button until “00” is shown on the Timer
Display
• Press the right and left sides of the
slider button simultaneously until “00” is
shown on the Timer Display
Once a timer reaches “00”, the level of
its corresponding heater will also set to
“0”. The end of both the heater timer and
the minute minder timer is indicated by
a buzzer sound, this can be stopped by
pressing any button.
Key Lock
The key lock function is used to set ‘safe
mode’ on the appliance and can only be
used in Operating Mode (B-Mode). The lock
function becomes active when the Key Lock
button is pressed for at least 2 seconds.
This operation is acknowledged by a buzzer
and the Key Lock Indicator will flash to
indicate the heater will be locked.
If the heater is locked, it will only be
possible to switch the appliance off by
pressing , all other buttons are blocked
and it will not be possible to make any
adjustments by pressing the buttons. If any
other button is pressed in the lock mode,
the buzzer will sound and the Key Lock
Indicator will flash.
Only the switch-off operation by pressing
is possible. However, if the appliance is
switched off, it can not be restarted again
without being unlocked.
Press to deactivate the Key Lock
function, the Key Lock Indicator will
disappear. The hob controls can now be
operated as normal.
Child Lock
The Child Lock function is used to lock
the appliance in a complicated multi-step
process. Child lock (and unlocking) is only
available in the S-Mode.
First, must be pressed until the buzzer
sounds, then simultaneously press the right
and left sides of the slider button for at least
0.5 seconds, but no longer than 1 second.
Following this, press the right side of the
slider button only to activate the child lock.
All four heater displays will show “L” as
confirmation.
If the minute minder timer is still running,
it will proceed until “00” is reached and
the timer will sound. After confirmation of
timer completion, the appliance will be fully
locked. None of the buttons can be used as
long as the appliance is locked.
Child lock can be deactivated by pressing
until the buzzer sounds. Then press
the left and right sides of the slider button
simultaneously for at least 0.5 seconds,
followed by pressing the left side of the
slider button only. As confirmation for
successful unlocking, “L” will no longer be
displayed.
Stop & Go
The Stop & Go function is used for pausing
the operation of the heaters during use. If
the Stop & Go button is pressed while
the heaters are in operation, all the heaters
will switch off. Pressing for a second
time, will switch all the heaters back on.
Touch Control Safety Functions
The following safety functions are available
to avoid unintended operations.

EN - 16
Sensor Safety Cut-Off
Button monitoring is included to prevent the
appliance from unwanted button operation.
In cases where one or more buttons are
pressed for longer than 12 seconds, the
buzzer will sound for ten minutes to indicate
an incorrect operation and the appliance
will switch off. For example, an object may
be placed on a button, or there could be a
sensor failure and so on.
The safety switch-off will cause the hob to
go into S-mode and all heater displays will
flash “F”. If there is no incorrect operation
present, both the visual and audible signals
will disappear.
If residual heat is present, “H” will be
displayed on all other heater displays.
Over Temperature Switch-Off
Due to the controls being very close to the
heater in the middle of the front of the hob,
it can occur that an incorrectly placed pot
is not sensed by the sensor safety cut-off
therefore heating up the hob to a very high
temperature. This makes the glass and the
buttons dangerous to touch.
To prevent the hob control unit from
damage, the controls constantly monitor the
temperature and the hob will automatically
switch off if overheating occurs.
This will be indicated by the letter “t” in
the heater displays until the temperature
decreases.
Once the temperature has dropped, the
“t” in the heater display will disappear and
the hob control unit will revert back into
S-Mode. This means that the user can
reactivate the appliance by pressing .
Operating Time Limitations
The hob control unit has a limitation on
the operating time. If the heat setting for a
heater has not been changed for a certain
time, the heater will switch off automatically.
A “0” will be displayed for 10 seconds,
however there may be some residual heat
present. The limit of the operating time
depends on the selected heat setting. If a
timer was associated with the heater, '00'
will be shown on the Timer Display for 10
seconds. After this, the Timer Display will
switch off.
After a heater automatically switches off, as
described above, the heater can be used
and the maximum operating time for this
heat setting is applied.
Residual Heat Functions
After all cooking processes, some heat
will be stored in the vitroceramic glass
called residual heat. The appliance can
calculate roughly how hot this glass is. If
the calculated temperature is higher than
+ 60 ° C, then this will be indicated in the
corresponding heater display for as long as
the calculated temperature remains above
+ 60 ° C, even after the appliance has been
switched off.
The residual heat indicator has the lowest
priority and is overwritten by every other
display value, including during safety
switch-off and the displaying of an error
code. When voltage is supplied to the hob
after a power interruption, the residual heat
display indicator will flash. If a heater had a
residual heat of greater than + 60 °C before
the power interruption occurred, the display
will flash while the residual heat remains
or until the heater is selected for another
cooking operation.
Hints and Tips
Important: When ceramic heaters are
operated in higher heat settings, the
heated areas may be seen switching
on and off. This is due to a safety device,
which prevents the glass from overheating.
This is normal at high temperatures,
causing no damage to the hob and little
delay in cooking times.
WARNING:
• Never operate the hob without
pans on the cooking zone.
• Only use flat saucepans with a
sufficiently thick base.

EN - 17
• Make sure the bottom of the pan is dry
before placing it on the hob.
• While the cooking zone is in operation,
it is important to ensure that the pan is
centred correctly above the zone.
• In order to conserve energy, never use
a pan with a different diameter to the
hotplate being used.
Circular Saucepan
Base
Small Saucepan
Diameter
Saucepan base that
has not settled
• Do not use saucepans with rough
bottoms since these can scratch the
glass ceramic surface.
• If possible, always place lids on the
pans.
• The temperature of accessible parts
may become high while the appliance
is operating. Keep children and animals
well away from the hob during operation
and until it has fully cooled after
operation.
• If you notice a crack on the cooktop,
it must be switched off immediately
and replaced by authorised service
personnel.
4.2 aCCeSSorieS
The Vitroceramic Glass Spatula
Always use the glass spatula to remove
spillages or deposits from the hob before
trying chemical cleaning agents. This is
the ideal method for removing even the
smallest deposits from the hob, and for
removing spillages from hot cooking zones
before they burn onto the hob.
Important: Always push the safety
cover back over the razor blade after use.
Take care when using the spatula and keep
it out of the reach of children.
5. CLEANING AND
MAINTENANCE
5.1 CleaninG
WARNING: Switch off the appliance
and allow it to cool before cleaning is
to be carried out.
General Instructions
• Check whether the cleaning materials
are appropriate and recommended by
the manufacturer before use on your
appliance.
• Use cream cleaners or liquid cleaners
which do not contain particles. Do not
use caustic (corrosive) creams, abrasive
cleaning powders, rough wire wool or
hard tools as they may damage the
cooker surfaces.
Do not use cleaners that contain
particles, as they may scratch the
glass, enamelled and/or painted parts
of your appliance.
• Should any liquids overflow, clean them
immediately to avoid parts becoming
damaged.
Do not use steam cleaners for
cleaning any part of the appliance.

EN - 18
Cleaning the Ceramic Glass
Ceramic glass can hold heavy utensils but
may be broken if it is hit with a sharp object.
WARNING : Ceramic Cooktops - if the
surface is cracked, to avoid the
possibility of an electric shock, switch
off the appliance and call for service.
• Use a cream or liquid cleaner to clean
the vitroceramic glass. Then, rinse and
dry them thoroughly with a dry cloth.
Do not use cleaning materials meant
for steel as they may damage the
glass.
• If substances with a low melting point
are used in the cookware’s base or
coatings, they can damage the glass-
ceramic cooktop.If plastic, tin foil, sugar
or sugary foods have fallen on the hot
glass-ceramic cooktop, please scrape
it off the hot surface as quickly and as
safely as possible. If these substances
melt, they can damage the glass-
ceramic cooktop. When you cook very
sugary items like jam, apply a layer of a
suitable protective agent beforehand if it
is possible.
• Dust on the surface must be cleaned
with a wet cloth.
• Any changes in colour to the ceramic
glass will not affect the structure or
durability of the ceramic and is not due
to a change in the material.
Colour changes to the ceramic glass may
be for a number of reasons:
1. Spilt food has not been cleaned off the
surface.
2. Using incorrect dishes on the hob will
erode the surface.
3. Using the wrong cleaning materials.
Cleaning the Stainless Steel Parts (if
available)
• Clean the stainless steel parts of your
appliance on a regular basis.
• Wipe the stainless steel parts with a soft
cloth soaked in only water. Then, dry
them thoroughly with a dry cloth.
Do not clean the stainless steel parts
while they are still hot from cooking.
Do not leave vinegar, coffee, milk, salt,
water, lemon or tomato juice on the
stainless steel for a long time.

EN - 19
6. TROUBLESHOOTING&TRANSPORT
6.1 troubleShootinG
If you still have a problem with your appliance after checking these basic troubleshooting
steps, please contact an authorised service person or qualified technician.
Problem Possible Cause Solution
Hob control card’s display is blacked
out. The hob or cooking zones
cannot be switched on.
There is no power supply.
Check the household fuse for the appliance.
Check whether there is a power cut by trying
other electronic appliances.
The hob switches off while it is in
use and an 'F' flashes on each
display.
The controls are damp
or an object is resting on
them.
Dry the controls or remove the object.
The hob switches off while it is use. One of the cooking zones
has been on for too long.
You can use the cooking zone again by
switching it back on.
The hob controls are not working
and the child lock LED is on. The child lock is active. Switch off the child lock.
6.2 tranSport
If you need to transport the product, use the original product packaging and carry it using
its original case. Follow the transport signs on the packaging. Tape all independent parts to
the product to prevent damaging the product during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance,
especially the external surfaces of the product, is protected against external threats.

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